Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#10659259November 19, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE SEIZED AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,885.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658975November 18, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652222November 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644999October 16, 2014
STEERING, VEHICLE SPEED CONTROL
ENGINE NEVER STALLS BUT POWER STEERING CUTS OUT AND VEHICLE LOOSES ABILITY TO STEER AND NEGOTIATE A INTERSECTION TURN ALL THE TIME. ENGINE NEVER STALLS BUT ENGINE SPEED SURGES AND VEHICLE ACCELERATES SUDDENLY AT LOW SPEEDS AFTER CAR FIRST STARTS AND FOR FIRST 2 MINUTES OF RUNNING. ON SAFETY RECALL FOR GAS TANK DEFECT AND HITCH INSTALL. (N45) DEALER DID NOT ATTEMPT TO FIX BOLTS OR INSTALL HITCH OR OFFER COST ESTIMATE FOR REPAIR, ONLY TOOK UNAUTHORIZED PICTURES OF VEHICLE REAR UNDERCARRIAGE AND STATED BOLTS WERE ELONGATED AND LOOKED RUSTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645032October 16, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644055October 16, 2014
POWER TRAIN
1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL REPAIRS. *TGW THE CONSUMER STATED HE NEVER RECEIVED A LETTER REGARDING RUSTED BOLTS ON THE FRONT DRIVE TRAIN. HE SAW IT ON THE NEWS. HE ASKED THE DEALER TO INSPECT THE VEHICLE. HOWEVER, THE DEALER STATED THERE WOULD BE A $75.00 CHARGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644826October 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED UNTIL THE REAR BUMPER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643087October 7, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE ). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640597October 1, 2014
STRUCTURE:BODY:BUMPERS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT WHILE BEING INSPECTED FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE TECHNICIAN STATED THAT THE BOLTS ON THE REAR BUMPER WERE COVERED WITH RUST AND CONFIRMED THAT THE BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640263September 30, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE UNIFRAME ATTACHED TO THE TRAILER HITCH WAS RUSTED. AS A RESULT, THE RECALL REPAIR ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS UNABLE TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639609September 28, 2014
TRAILER HITCHES
I HAD THE REQUIRED "TOW HITCH" INSTALLED AT DEALER AS PART OF RECALL. RECEIVED WRITTEN NOTICE AT TIME OF PICKUP OF VEHICLE STATING "DO NOT ATTEMPT TO TOW WITH THIS CAMPAIGN-INSTALLED TRAILER HITCH ASSEMBLY. YOUR VEHICLE WAS NOT EQUIPPED WITH A CHRYSLER OEM TRAILER TOW PACKAGE AND THIS CAMPAIGN TRAILER-HITCH ASSEMBLY DOES NOT INCLUDE THE NECESSARY WIRING HARNESS AND/OR OTHER HEAVY-DUTY COMPONENTS REQUIRED FOR TOWING." I CONTACTED THE DEALER TO INQUIRE COST OF THE WIRING HARNESS AND OTHER NEEDED PARTS FOR TOWING AND WAS TOLD THAT IS NOT THE REASON THAT I COULD NOT TOW WITH THIS HITCH. I WAS TOLD THAT I SHOULD NOT TOW WITH THIS HITCH DUE TO THE GAUGE OF THE METAL USED IS NOT STRONG ENOUGH. IS THIS CORRECT? IF THIS HITCH IS UNABLE TO BE USED FOR TOWING I WOULD LIKE SOME DIRECTION FROM THE MANUFACTURER ADVISING THAT TOWING WITH THIS HITCH IS PROHIBITED. I HAVE ALSO SEEN THROUGH RESEARCH ON THE INTERNET THAT THIS IS A COMMON STATEMENT BEING MADE BY DEALERSHIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637498September 19, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633573September 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632657September 12, 2014
FUEL/PROPULSION SYSTEM
AFTER A SAFETY RECALL ON A 1998 JEEP GRAND CHEROKEE FOR POSSIBLE FUEL LEAK AND IGNITION SOURCE, THE VEHICLE WAS INSPECTED BY THE DEALER. THE REMEDY WAS TO INSTALL A NEW OEM TRAILER HITCH. AN AFTERMARKET TRAILER HITCH WAS INSTALLED BY ME ROUGHLY 15 YEARS AGO. THE INSPECTION SAID THE EXISTING HITCH PASSED AND WAS OK, THEREFORE THE DEALER DID NOTHING. MY CONTENTION IS THAT THE EXISTING HITCH IN SERVICE FOR 15 YEARS IS NOT ADEQUATE. CORROSION HAS TAKEN ITS TOLL AND HALF OF THE STRUCTURAL INTEGRITY IS GONE, THEREFORE IT DOES NOT OFFER ADEQUATE PROTECTION TO THE TANK MAKING THIS VEHICLE UNSAFE. IT IS EVIDENT AFTER WAITING YEARS TO GET THIS REMEDIED BY CHRYSLER THAT THEY ARE WAITING FOR THESE OLDER MODEL JEEPS TO DISAPPEAR TO THE RECYCLE YARD AND THEREFORE WILL NOT RECTIFY THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632754September 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632468September 11, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630374September 3, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT FROM DRIVE TO A LOWER GEAR. THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. HOWEVER, THE FAILURE HAD RECURRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626340August 19, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE..UPDATED 11/06/14 *BF THE CONSUMER STATED MANUFACTURER APPEARED TO HAVE BEEN CONTACTED BY THE DEALER AND CLAIMED THE RECALL WAS PERFORMED. THE CONSUMER STATED THE RECALL WAS NOT PERFORMED. THE DEALER WOULD NOT PRESENT ANY PROOF OF REPAIR UNDER RECALL. UPDATED 7/27/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626085August 18, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622639August 15, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL OF MY DASH GAUGES GO OUT AT ANY GIVEN TIME. THERE WILL BE A BEEP AND THEN THE SPEEDOMETER AND ALL THE REST DO NOT REGISTER. THE CK ENGINE LIGHT WILL BE ON AND THE FUEL LIGHT. THE POWER WINDOWS WILL NOT GO DOWN, THE AC WILL NOT WORK, RADIO, AND NOW HEAD LIGHTS ARE BEING AFFECTED AND NEARLY CAUSED ME TO CRASH. I HAVE BEEN TERRIFIED !! I WORKED AND SAVED TO GET A NEW IGNITION SWITCH INSTALLED HOPING SINCE IT POWERS SO MANY PLACES AT ONCE THAT IT WOULD WORK, BUT AFTER $174.40 AND A WEEK WITHOUT TRANSPORTATION I PICKED MY CAR UP TODAY AND AFTER DRIVING IT ABOUT 15 MILES IT STARTED DOING THE SAME THING. NOW I AM READING THAT MANY PEOPLE ARE HAVING SIMILAR PROBLEMS WITH THIS MAKE AND MODEL AND FINDING YOUR SITE GIVES ME HOPE THAT MAYBE I WILL GET SOME MUCH NEEDED HELP. THANKS FOR ANY HELP YOU CAN GIVE TO ME IT IS GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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