Jeep Grand Cherokee Complaints (2018)

855 consumer complaints on file.

#11221224June 19, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218880June 10, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218346June 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210782May 30, 2019
ELECTRICAL SYSTEM, ENGINE
VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE VEHICLE STALLING OUT WHILE BEING DRIVEN ON HIGHWAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210680May 29, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210737May 29, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11209713May 24, 2019
POWER TRAIN
TL* THE CONTACT LEASED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY IN REVERSE 5 MINUTES LATER AND CRASHED INTO A NEIGHBORS VEHICLE. NO AIR BAGS DEPLOYED. THE DEALER DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852,(301) 424-1700 WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TO BE TOWED TO THE DEALER FOR FURTHER TESTING TO DETERMINE THE CAUSE OF THE FAILURE AND THE CONTACT MENTIONED THAT THEY FELT UNSAFE IN THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V280000 (POWER TRAIN) BUT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11207563May 14, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11207322May 13, 2019
UNKNOWN OR OTHER
EXPLODING SUNROOF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207080May 12, 2019
STEERING, WHEELS, UNKNOWN OR OTHER
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206808May 10, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
RECALL: U65/NHTSA 18V-332 JUST BOUGHT IT AND FOUND A RECALL ON V-6 JEEP GRAND CHEROKEE LIMITED. I HAVEN'T DRIVEN YET. PLEASE SEND ME THE CERTIFICATE TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206424May 9, 2019
ENGINE
ON 3/11 AND 5/3 2019,MY VEHICLE WITHOUT WARNING AND IN GEAR SURGED OUT OF CONTROL CRASHING INTO A PARKED CAR THE FIRST TIME AND HITTING A TELEPHONE POLE THE SECOND TIME.DESPITE MY FOOT ON THE BRAKE PEDAL, I COULD NOT GET IT TO STOP.IT FINALLY CAME TO A STOP AFTER HITTING THE NEIGHBOR'S VEHICLE AND TELEPHONE POLE CAUSING SIGNIFICANT BODY DAMAGE ON BOTH OCCASIONS TO MY JEEP.THANKFULLY NO INJURIES BUT I NO LONGER HAVE CONFIDENCE THAT THIS VEHICLE IS SAFE TO DRIVE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11205489May 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205490May 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205492May 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205554May 3, 2019
ENGINE
ENGINE STOP/START FEATURE CAUSES ENGINE TO STOP/START UPON SHIFTING FROM DRIVE TO PARK, CAN CAUSE DRIVER TO EXIT VEHICLE WITH ENGINE STILL RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205068May 1, 2019
ENGINE
THIS VEHICLE LACKS ANY KIND OF UTILITY FOR POSITIVE ENGINE SHUTOFF CONFIRMATION, AND/OR A WARNING INDICATOR WHEN THE KEY FOB IS SEPARATED FROM THE VEHICLE. IT IS VERY EASY TO ACCIDENTALLY PARK AND EXIT THIS VEHICLE AND LEAVE IT RUNNING. IT HAS HAPPENED TO ME FOUR TIMES IN THE 18 MONTHS THAT I'VE OWNED IT. TWO OF THESE TIMES THE ENGINE WAS LEFT ON WHILE PARKED FOR MORE THAN AN HOUR. THIS IS OBVIOUSLY A HUGE SAFETY AND EMISSIONS ISSUE. SPECIFICALLY, BECAUSE NO KEY REMOVAL IS NECESSARY, IT IS EASY TO PUSH THE BUTTON TO TURN OFF THE RADIO AND SUBCONSCIOUSLY BELIEVE THAT YOU'VE TURNED OFF THE VEHICLE. CAR ENGINES ARE VERY QUIET NOW, AND WHEN EXITING WHERE THERE IS EVEN NOMINAL AMBIENT NOISE, YOU MAY NOT HEAR THE VEHICLE RUNNING. AT MINIMUM, I BELIEVE THE KEY FOB SHOULD HAVE A SENSOR TO KNOW WHEN IT IS MORE THAN SAY 20' AWAY FROM A RUNNING VEHICLE AND IT SHOULD WARN YOU WITH LOUD AUDIBLE ALARM. A SECONDARY OPTION WOULD BE TO HAVE A MOBILE APP OR NETWORK CONNECTED SERVICE THAT COULD SEND A TEXT OR EMAIL THAT THE VEHICLE HAS BEEN IDLING IN ONE PLACE FOR MORE THAN XX MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203678April 25, 2019
STEERING
WHILE BEING TOWED BY AN RV, THE JEEP STARTED VIOLENTLY WOBBLING WHICH SHOOK MY 40,000 # RV PRETTY HARD. THIS STARTED AFTER A SLOW (ABOUT 5MPH) LEFT TURN. THE WOBBLING DID NOT STOP UNTIL COMPLETELY STOPPING THE RV. THIS HAS ONLY HAPPENED ONCE IN 5,000 MILES OF BEING TOWED. HAS NEVER HAPPENED WHILE DRIVING THE JEEP ABOUT 11,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203132April 23, 2019
POWER TRAIN
TRANSMISSION DOESN'T ALWAYS SHIFT FROM LOW GEAR TO NEXT HIGHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196117April 14, 2019
UNKNOWN OR OTHER
SEVERAL ISSUES BUT THE MOST SERIOUS ISSUE WAS ON 1-25-2019 WHEN I HAD AN APPOINTMENT AND PARKED FORWARD INTO A PARKING SPACE. I WAS EARLY SO I DECIDED TO BACK UP INTO ANOTHER PARKING SPACE. THERE WAS AN OPEN SPOT RIGHT BEHIND ME. WHEN I BACKED UP IN BETWEEN TWO PARKED CARS, MY VEHICLE ZOOMED OUT OF CONTROL, OVER AN ISLAND ABOUT 7 FEET WIDE AND THEN OFF THE ISLAND. I WAS TRYING TO BRAKE BUT THE VEHICLE KEPT GOING BACKWARDS. FINALLY THE VEHICLE STOPPED. THIS OCCURRED IN THE PARKING LOT OF SCHOOL. . THANK GOD THERE WERE NO CHILDREN OUT ON RECESS. MY SON CAME AND GOT ME. I WAS SO SHAKEN UP. MY HUSBAND TOOK THE VEHICLE TO THE DEALERSHIP. HE WAS TOLD THAT ONE OF THE SYSTEM ON THE SCREEN WAS ON AND HE TURNED IT OFF. WE CALLED THE DEALERSHIP TO LEARN WHAT THE SYSTEM WAS AND WAS TOLD NO ONE KNEW ANYTHING ABOUT THIS. WE REQUESTED THE OWNER OF THE DEARLERSHIP TO CONTACT US BUT NO RESPONSE TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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