Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10373816January 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
WHEN MANUALLY TRYING TO SHIFT MY 2008 JEEP GRAND CHEROKEE FROM 3RD TO 4TH GEAR THE RPMS JUST KEEP GOING UP AND DOESN'T GO INTO GEAR THE DEALERSHIP FIX THIS PROBLEM 3 TIMES ALREADY THEIR SEEMS TO BE NO END IN SIGHT, I HAVE TALKED TO MANY OTHER JEEP PEOPLE ONLINE AND IT SEEMS TO BE A PROBLEM WITH MANY OTHERS WITH THE 3.7 V6 4X4 ITS A BIG DEAL WHEN YOUR DRIVING ON THE L.I.E. AND YOU HAVE TO PULL OVER AND TRY TO GET BACK ON !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370895December 16, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND UPON RESTART THE CHECK ENGINE AND TRACTION CONTROL LIGHTS WERE ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS TOLD THAT A GROUNDING CABLE WAS LOOSE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED; THEREFORE, VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 45,014. UPDATED 01/31/11/ *BF THE CONSUMER STATED THE VEHICLE HAS STALLED ON FOUR OCCASIONS SINCE NOVEMBER 5, 2010. UPDATED 02/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369071December 3, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT CRANK. ONCE THE CONTACT TRIED SEVERAL TIMES, HE WAS ABLE TO START IT. HE WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE ELECTRONIC FUEL PUMP WAS REPLACED. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT ALL THE REAR EXTERIOR LIGHTS AND WINDSHIELD WIPERS INTERMITTENTLY DID NOT FUNCTION. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS 57,212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368117November 29, 2010
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE STR8 (NA) EQUIPPED WITH GOODYEAR EAGLE RSA EMT 255/45/R20 TIRES. THE DOT WAS UNAVAILABLE. THE CONTACT STATED THAT THE SIDEWALL ON THE FRONT TIRES SHREDDED. THE VEHICLE BEGAN TO SWAY AND SHAKE. THE CONTACT TOOK THE VEHICLE TO A TIRE DEALER AND WAS AWAITING NEW TIRES TO BE SENT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367087November 22, 2010
EQUIPMENT, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE KEY FOB DID NOT RECOGNIZE THE IGNITION AND WOULD NOT START; IT WOULD ALSO STALL. THE FAILURE OCCURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WOULD ONLY START UNTIL THE COMPUTER SYSTEM REBOOTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE FUSE CIRCUIT BOX COVER WHICH LABELED AND DIAGRAMED THE LOCATION OF THE FUSE FOR THE RELATED ELECTRICAL SYSTEM HAD THE WRONG COVER ON IT. THE CONSUMER STATED IT WAS A DODGE FOX BOX COVER. UPDATED 03/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366977November 20, 2010
SEAT BELTS
MY SPOUSE AND I ENTERED VEHICLE AND TRIED TO PUT ON SEAT BELT WHEN THE DRIVER'S SEAT BELT HARNESS FAILED AND BECAME UNBOLTED (SPOUSE WE DRIVER). NO FORCE WAS USED WHILE TRYING TO PUT ON SEAT BELT, SIMPLY USED SEAT BELT AS NORMAL. MY SPOUSE WAS ABLE TO RE-ATTACH THE SEAT BELT HARNESS BACK INTO MECHANISM AND ENSURED THAT THE BOLT WAS TIGHTENED. PASSENGER SIDE WAS CHECKED AND DISCOVERED BOLT WAS EXTREMELY LOOSE AS WELL. VEHICLE WAS PURCHASED BRAND NEW IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364096November 4, 2010
TIRES, TIRES:TREAD/BELT
FRONT TIRES THREW INSIDE TREAD. 21,000 MILES ON TIRES. GOODYEAR DENIES LIABILITY. ALL CARS OF THIS MAKE(JEEP GRANDE CHEROKEE SRT8) ARE EXPERIENCING THIS PROBLEM WITH OEM TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357045September 22, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT A SPEED OF 75 MPH THE VEHICLE STALLS. AFTER THE VEHICLE SHUTS DOWN THE TRACTION CONTROL WARNING LIGHTS ILLUMINATE. THIS FAILURE HAPPEN ON MORE THAN ONE OCCASSIONS, BUT SOMETIMES IT TAKES A COUPLE OF MINUTES BEFORE THE VEHICLE WILL RESTART. PREVIOUSLY, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE COMPUTER. THE DEALER NOW STATES THAT THE COIL SYSTEM WITHIN THE ENGINE NEEDS TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE CONTACT WAS INFORMED A REPRESENTATIVE WOULD GIVE HIM A RETURN CALL. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353586September 2, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING IN TRAFFIC THE INSTRUMENT WARNING LIGHTS SHUT OFF AND THE VEHICLE STALLED. THE DEALER STATED THAT THEY COULD FIND NO FAILURE CODES. AFTER STALLING THREE TIMES THE DEALER REPLACED THE FUEL PUMP. THE VEHICLE STALLED AGAIN AND THE AIR CONDITIONER STOPPED WORKING. THE DEALER STATED THAT THEY FOUND NO FAILURES BUT SHE COULD BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SYSTEM RECALL NHTSA 08V059000, FOR THE STALLING ISSUE BUT THE OWNERS VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,038. THE CURRENT MILEAGE WAS APPROXIMATELY 18,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346758August 2, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT THE REMOTE KEY STARTER WOULD NEED TO BE REPLACED. THE KEYS WERE REPLACED YET THE FAILURE RECURRED FIFTEEN TIMES.IT WOULD OFTEN TAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE DEALER REPLACED THE IGNITION SYSTEM COMPUTER SWITCH. THE CONTACT WAS PROVIDED WITH A NEW SET OF KEYS THREE TIMES BUT TO NO AVAIL. THE CONTACT WAS ABLE TO LOCATE NHTSA RECALL CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM) BUT WAS ADVISED BY THE MANUFACTURER THAT HER VIN WAS NOT INCLUDED. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341444July 5, 2010
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, ELECTRIC, TRACTION CONTROL SYSTEM, UNKNOWN OR OTHER
I RECENTLY PURCHASED A NEWER MODEL USED VEHICLE THAT HAS STARTED TO PRESENT SOME SERIOUS CONCERNS THAT THE DEALERSHIP WHERE I PURCHASED IT CANNOT FIGURE OUT THE PROBLEM AND DISCOUNTS MY COMPLAINT. MY VEHICLE'S MOTOR ACTS AS IF IS GOING TO STALL ON TAKE OFF FROM A STOP POSITION. I HAVE ATTEMPTED ON 3 SEPARATE OCCASIONS TO HAVE THE PROBLEM SERVICED BY THE DEALERSHIP'S SERVICE DEPARTMENT; HOWEVER, THE DEALERSHIP TELLS ME THEY HAVE NO CONCERNS WITH THE VEHICLE. ALTHOUGH THE PROBLEM IS NOT PRESENTING ITSELF WHEN I BRING IT TO THE DEALERSHIP, IT IS HAPPENING MORE OFTEN NOW THAN IN THE BEGINNING OF THE VEHICLE'S PURCHASE THAT I KNOW THE PROBLEM IS ESCALATING. I CANNOT FIGURE OUT WHAT "TRIGGERS" THIS EVENT EXCEPT THAT WHEN IT DOES HAPPEN, MY TWO YOUNG CHILDREN ARE IN THE VEHICLE. A NEW ISSUE ALSO HAS PRESENTED ITSELF. ON JULY 4, AS WE WERE TRAVELING DOWN A NARROW ROAD ALIGNED BY TREES, THE VEHICLE DOWN SHIFTED SO HARD IT CAUSE THE VEHICLE TO ACCELERATE AND FORCIBLY JERK; HOWEVER, WE IMMEDIATELY REGAINED CONTROL OF THE VEHICLE. MY ABS, ESP AND BAS LIGHTS ARE DISPLAYED AND I HAVE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THIS SERVICED FOR TUESDAY, JULY 6, AT WHICH TME I WILL ALSO ASK THEM TO PERFORM ANOTHER INSPECTION/SERVICE MY STALLING MOTOR ISSUE AS WELL AS THE NEW ACCELERATING/JERKING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341312July 3, 2010
STRUCTURE, EQUIPMENT
2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROUGH SOMEONE'S WINDSHIELD IT COULD HAVE BEEN A DEADLY ACCIDENT. I HAVE SURFED FOR 45 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. I TOLD THE DEALER THAT THEY SHOULD TAKE NOTICE FOR CORRECTIVE ACTION TO CHRYSLER BUT THEY WERE NOT INTERESTED IN DOING SO. CHRYSLER HAS PHOTOGRAPHS OF THE FAILURE AS THEY HAD TO GET APPROVAL TO COVER THE REPAIR UNDER WARRANTY. THEY DID REPAIR THE CAR UNDER WARRANTY. I WAS TOLD THAT THEY REINFORCED WITH LARGER WASHERS ON BOTH SIDES OF THE FRONT PART OF THE RACKS, BUT I DO NOT HAVE PROOF THAT THEY DID AND I DO NOT TRUST THEM. I NOW STRAP MY BOARDS BOTH TO THE RACK AND A SAFETY STRAP THROUGH THE PASSENGER COMPARTMENT. I SHOULD NOT HAVE TO DO THIS. CHRYSLER HAS TV ADS THAT SHOW SURFBOARDS MOUNTED ON THE FACTORY RACKS OF THEIR VEHICLES. WHICH IS IMPLIED ACCEPTABLE USE. THIS MAY BE COMMON PRACTICE WITH ALL MANUFACTURERS, BUT IT IS IN FACT A PRACTICE ON THIS SPECIFIC VEHICLE. THIS ISSUE WOULD APPLY TO ANY OBJECT ON THE ROOF THAT WOULD BE SIMILAR TO A SURFBOARD; CANOES, KAYAKS, STORAGE PODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339810June 24, 2010
TIRES, TIRES:SIDEWALL
I BOUGHT A 2008 JEEP SRT8 AT THE END OF DECEMBER 2009 IN FLORIDA WITH APPROX. 18900 MILES ON IT AND GOT A FULL CERTIFIED WARRANTY WITH IT. I DROVE IT TO MINNESOTA WHERE I LIVE AND DO NOT DRIVE IT MUCH AT ALL. I HAVE PUT AROUND 4900 MILES ON IT SINCE THEN AND AT BEST BUY PUTTING IN NEW HEADLIGHTS THEY TOLD ME MY FRONT TIRES TREAD WAS SEPARATING. I ALREADY HAD A APPOINTMENT SCHEDULED THE NEXT DAY TO HAVE THE DEALERSHIP FIX THE LEAK IN MY ROOF FOR THE SECOND TIME. THE INSIDE TREAD ON BOTH OF MY FRONT TIRES WAS REALLY BAD AND THE DEALERSHIP SAID I SHOULD NOT DRIVE IT TILL IT GETS NEW TIRES. I WAS AT A DEALERSHIP ABOUT A MONTH BEFORE (FIXING LEAK) AND THEY DIDN'T MENTION IT AT ALL. IF THE DEALERSHIP DIDN'T NOTICE IT HOW WOULD I? BEST BUY NOTICED IT AND THEY DON'T EVEN FIX JEEP SRT8S, WHAT WOULD HAVE HAPPENED IF IT BLEW ON THE HIGHWAY? I AM NOT A HEAVY FOOT DRIVER, IT DRIVES PERFECTLY AND I HAVE NEVER HIT ANYTHING WITH THE CAR. LOOKING ONLINE IT SEEMS THIS IS A HUGE PROBLEM WITH EVERYONE WHO HAS A SRT8 SUV. I HAVE ALSO HAD MY AC UNIT REPLACED, AND TAILLIGHT REWIRED, AIRBAG CONTROL MODULE,ESP BAS LIGHT IN DASH FIXED. WHEN BRINGING IT TO THE DEALER TO GET IT FIXED, IT SEEMS LIKE ITS THE FIRST ONE THEY HAVE EVER SEEN, AND JUST ASSUME THAT ITS MY DRIVING THAT CAUSES THIS. I HAVE ONLY SEEN 2 OTHER JEEP SRT8 IN REAL LIFE AND MOST SHOP PEOPLE I TALK TO HAVE NEVER SEEN ONE DRIVING LET ALONE WORKED ON ONE AND KNOWS THE PROBLEMS WITH IT. THE DEALERSHIP BLAMES THE ALIGNMENT CAUSED IT SINCE THE BALL BEARINGS WERE FINE TO THEM.THE REAR TIRES ARE FINE ON THE VEHICLE JUST THE INSIDE OF THE FRONT AND CANT FIND ANYONE THAT CAN EXPLAIN WHY THEY ARE DOING THIS. I PAID 586 DOLLARS TO GET 2 OF THE SAME FACTORY TIRES WITH ALIGNMENT. I DO NOT FEEL LIKE I SHOULD HAVE TO PAY FOR NEW TIRES AND THE ALIGNMENT FOR IT. I THINK GOODYEAR AND JEEP NO THERE IS A SERIOUS PROBLEM WITH THE TIRES AND THEY ARE STILL MAKING US PAY FOR IT WHEN ITS THERE FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336367June 15, 2010
ENGINE AND ENGINE COOLING
MY 2008 JEEP GRAND CHEROKEE LIMITED HAS LOST POWER ON THREE SEPARATE OCCASIONS, EACH TIME BEING ABOUT A WEEK APART. THE FIRST TIME I WAS DRIVING ALONG THE HIGHWAY AT APPROX. 70 MPH AND I NOTICED ALL OF MY CONTROLS HAD GONE BLACK, I HAD NO ODOMETER, NO RADIO, NO A/C, MY CAR HAD COMPLETELY LOST POWER. I COASTED TO THE SHOULDER AND WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THE SECOND TIME WAS PULLING OUT OF A STORE PARKING LOT, CROSSING TRAFFIC AT ABOUT 10-15 MPH. AGAIN, I LOST POWER BUT WAS STILL ABLE TO COME TO A STOP, PUT THE CAR IN PARK AND RESTART IT. AFTER THIS, I BROUGHT IT TO THE DEALERSHIP BUT THEY COULD NOT REPLICATE THE PROBLEM AND THERE WERE NO ERROR CODES ON MY CAR. AS I WAS LEAVING THE DEALERSHIP AND STOPPED ATA RED LIGHT DOWN THE STREET, I AGAIN LOST POWER. THIS TIME I WAS AT A COMPLETE STOP. I PUT THE CAR IN PARK AND RESTARTED AND THEN BROUGHT IT BACK TO THE DEALERSHIP. AGAIN, THEY DID NOTHING. I HAVE CALLED CHRYSLER AND WAS TOLD THAT MY CAR DID NOT SHOW UP WITH ANY OUTSTANDING RECALLS, HOWEVER I DID SEE A RECALL ON MY MODEL YEAR FOR THIS EXACT PROBLEM. MY CAR HAS ABOUT 22,000 MILES ON IT AND HAS RUN PERFECTLY UP UNTIL NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336179June 14, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 70 MPH, ALL WARNING LIGHTS ON THE DASHBOARD INTERMITTENTLY FLASHED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED A SECOND TIME AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER TESTING OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336202June 14, 2010
ENGINE AND ENGINE COOLING
VEHICLE STALLED WHILE DRIVING APPROX. 65-70 MPH ON APRIL 27,2009 THE RADIO WENT OUT, THE ODOMETER WENT BLANK AND I LOST POWER STEERING. COASTED TO THE SIDE OF THE ROAD. PLACED STICK SHIFT IN PARK AND IT STARTED UP.. I DROVE STRAIGHT TO THE DEALERSHIP MILEAGE WAS 5166. DEALERSHIP SCANNED SYSTEM AND NO ACTIVE AND NO STORED TROUBLE CLODES WERE FOUND. WAS TOLD THIS WAS FLUKE. THE ISSUE WAS NOT RESOLVED. VEHICLE STALLED A SECOND TIME WHILE TURNING A CORNER AT APPROX 5 -10 MPH. (SAME THING HAPPENED AS STATED ABOVE). PLACED STICK SHIFT IN NEUTRAL AND IT STARTED UP. DROVE STRAIGHT TO DEALERSHIP. MILEAGE APPROX 29,500. DEALERSHIP SCANNED SYSTEM AND NO ACTIVE AND NO STORED TROUBLE CLODES WERE FOUND. THE ISSUE WAS NOT RESOLVED. I INSISTED THAT THE DEALERSHIP KEEP THE JEEP TO DO ADDITIONAL TESTING. I AM CURRENTLY WAITING. I ALSO MENTIONED THE RECALL BELOW AND WAS TOLD THAT MY VIN # WAS NOT APART OF THIS RECALL. AUTO RECALL DATE: 02/06/2008 VEHICLE COMPONENT: ELECTRICAL SYSTEM ESTIMATED VEHICLES AFFECTED: 1338 2008 JEEP GRAND CHEROKEE DEFECT SUMMARY: CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED. DEFECT CONSEQUENCE: THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335460June 9, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 45 MPH, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER REPLACED THE VALVES BUT TO NO AVAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES DUE TO THE VEHICLE STALLING. SHE WAS ABLE TO LOCATE A RECALL (NHTSA CAMPAIGN ID NUMBER 08V059000: ELECTRICAL SYSTEM) HOWEVER, HER VIN WAS NOT INCLUDED. THE VEHICLE WAS LEFT IN POSSESSION OF THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000 AND THE CURRENT MILEAGE WAS 30,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335316June 8, 2010
TIRES, TIRES:TREAD/BELT
TIRE TREAD SEPARATED AT 13,000 MILES CAUSING VIBRATION AT 65+ MPH. WILL REPLACE FRONT TIRES AND KEEP OLD TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335370June 8, 2010
TIRES
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE WITH GOODYEAR EAGLE RSA EMT TIRES, SIZE: 255-45-R20. THE CONTACT STATED WHILE DRIVING AT 20MPH IN RAINY WEATHER, THE FRONT TWO TIRES BLEW OUT. THE TIRE PRESSURE WARNING LIGHT ILLUMINATED FOLLOWING THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPLACEMENT OF THE TIRES. THE TIRES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 21,005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332701May 28, 2010
ELECTRICAL SYSTEM
1) OPERATED LEFT TURN SIGNAL 2) TONE THEN ERROR MESSAGES (A) SERVICE SUSPENSION (B) CHECK GAUGES. ALL DASH INDICATE LAMPS CAME ON - ABS, ESP, AIR BAG, CHECK ENGINE ETC. TURN SIGNALS BECAME INOPERATIVE. A/C BECAME INOPERATIVE, HAZARD LIGHTS INOPERATIVE, FUEL GAUGE INOPERATIVE, TACHOMETER INOPERATIVE, SPEEDOMETER INOPERATIVE. CONSEQUENCES: RISK OF ACCIDENT DUE TO DISTRACTION BY WARNING TONE AND ALL INDICATOR LAMPS LIGHTING SUDDENLY WHILE DRIVING. RISK OF ACCIDENT DUE TO INOPERATIVE TURN INDICATOR SIGNALS AND INOPERATIVE HAZARDS. UNKNOWN WHETHER ABS SYSTEM WORKING SINCE ABS WARNING LAMP WAS LIT. UNKNOWN WHETHER AIR BAG SYSTEM WAS OPERATIONAL SINCE AIR BAG WARNING LAMP WAS LIT (3) SHUT OFF ENGINE AND AFTER A FEW MINUTES RESTARTED - NO CHANGE ALL LAMPS LIT. LEFT TURN SIGNAL REMAINED LIT BUT NOT FLASHING EVEN WITH KEY OFF. CALLED JEEP DEALER SERVICE SUGGESTED PULLING IOD RELAY. NO IMPROVEMENT. 2 MORE RESTARTS WITH EXTENDED (MORE THAN 1 HOUR) VEHICLE OFF AND ALL LIGHTS CLEARED EXCEPT CHECK ENGINE. DO NOT KNOW CAUSE OF PROBLEM YET. UNABLE TO FIND JEEP DEALER WITH SERVICE DEPT OPEN ON SAT OF MEMORIAL DAY WEEKEND OR CAN ONLY DO OIL CHANGES AND TIRE ROTATIONS ON SAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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