Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10416562August 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415505July 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415234July 26, 2011
ELECTRICAL SYSTEM
WHILE BRAKING GOING INTO A RIGHT-HAND-CORNER THE LIGHTS ON THE DASHBOARD CAME ON AND THE ENGINE STALLED. THE VEHICLE CAME TO AN IMMEDIATE COMPLETE STOP ON THE ROAD. LUCKILY THERE WAS NO CAR FOLLOWING ME AS OTHERWISE THERE WOULD HAVE BEEN A DANGEROUS REAR-END COLLISION. COULD NOT RESTART THE VEHICLE. IT WAS TAKEN BY TRUCK TO THE JEEP GARAGE. A FUSE CONNECTED TO MORE THAN 30 APPLICATIONS HAD BLOWN. WHEN REPLACED THE CAR FUNCTIONED. GARAGE SPENT 2 DAYS SEARCHING BUT COULD NOT DIAGNOSE THE CAUSE OF THE PROBLEM WITH THE FUSE . CHARGED ME 300 USD. TWO DAYS LATER THE ENGINE STALLED AGAIN WHILE BRAKING IN A RIGHT-HAND-CORNER. THE VEHICLE HAS NOW BEEN IN THE GARAGE FOR 2 DAYS FOR DIAGNOSTIC TESTING AND FURTHER CHECKS. NO RESOLUTION TO THE PROBLEM HAS YET BEEN FOUND. THE VEHICLE IS 2 YEARS, 7 MONTHS OLD SO THE REPAIR IS NOT COVERED BY THE MANUFACTURES WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409214June 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER PLACING THE GEAR SHIFT IN NEUTRAL AND TURNING THE KEY IN THE IGNITION. THE FAILURE WAS DIAGNOSED BY TWO DEALERS WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE OCCURRED WHILE DRIVING AT DIFFERENT SPEEDS INTERMITTENTLY. THE CONTACT STATED THE FAILURE OCCURRED APPROXIMATELY EIGHT TIMES. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM) RECALL COULD BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408992June 27, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WAS RUNNING FOR A FEW MINUTES AND WITHOUT WARNING THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 133, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409754June 24, 2011
ELECTRICAL SYSTEM
1) OPERATED LEFT TURN SIGNAL 2) TONE THEN ERROR MESSAGES (A) SERVICE SUSPENSION (B) CHECK GAUGES. ALL DASH INDICATE LAMPS CAME ON - ABS, ESP, AIR BAG, CHECK ENGINE ETC. TURN SIGNALS BECAME INOPERATIVE. A/C BECAME INOPERATIVE, HAZARD LIGHTS INOPERATIVE, FUEL GAUGE INOPERATIVE, TACHOMETER INOPERATIVE, SPEEDOMETER INOPERATIVE. CONSEQUENCES: RISK OF ACCIDENT DUE TO DISTRACTION BY WARNING TONE AND ALL INDICATOR LAMPS LIGHTING SUDDENLY WHILE DRIVING. RISK OF ACCIDENT DUE TO INOPERATIVE TURN INDICATOR SIGNALS AND INOPERATIVE HAZARDS. UNKNOWN WHETHER ABS SYSTEM WORKING SINCE ABS WARNING LAMP WAS LIT. UNKNOWN WHETHER AIR BAG SYSTEM WAS OPERATIONAL SINCE AIR BAG WARNING LAMP WAS LIT (3) SHUT OFF ENGINE AND AFTER A FEW MINUTES RESTARTED - NO CHANGE ALL LAMPS LIT. LEFT TURN SIGNAL REMAINED LIT BUT NOT FLASHING EVEN WITH KEY OFF. CALLED JEEP DEALER SERVICE SUGGESTED PULLING IOD RELAY. NO IMPROVEMENT. 2 MORE RESTARTS WITH EXTENDED (MORE THAN 1 HOUR) VEHICLE OFF AND ALL LIGHTS CLEARED EXCEPT CHECK ENGINE. DO NOT KNOW CAUSE OF PROBLEM YET. CAR WAS TAKEN TO JEEP DEALER. NO FAULT CODES WERE DETECTED. DEALER HAD NO INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408605June 23, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE AIR BAG LIGHT WOULD NO LONGER BE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 54,000. UPDATED 8/29/11 *CN UPDATED 09/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402709May 25, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THE HEADLIGHTS WERE IN A DOWNWARD POSITION WHILE DRIVING, MAKING IT DANGEROUS TO DRIVE AT NIGHT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER MADE THE CONTACT AWARE THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401505May 18, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THE MANUAL INDICATED THAT THE FULL SIZE SPARE TIRE WAS EQUIPPED WITH A TIRE PRESSURE MONITOR LIKE THE REGULAR TIRE. WHEN THE CONTACT USED THE SPARE TIRE THERE WAS NO TIRE PRESSURE MONITORING SYSTEM INCLUDED. THE DEALER STATED THAT EVEN THOUGH IT STATED THAT THE SPARE HAD A MONITORING SYSTEM IN THE MANUAL,THEY DO NOT PUT THEM IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 44,000. UPDATED 07/27/11*LJ UPDATED 08/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398817May 3, 2011
ELECTRICAL SYSTEM
CAR STALLS WHEN TRYING TO START IT. CAR'S ENGINE SHUT OFF WHILE DRIVING 50MPH ON A MAIN HIGHWAY - HAD TURN IGNITION OFF AND THEN BACK ON TO RESTART. CAR WOULD NOT GO OVER 25 MPH - FINALLY GOT INTO SHOP AND WAS TOLD I NEEDED A NEW TRANSMISSION CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397869April 25, 2011
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
ENGINE STOPS RUNNING WHILE THE VEHICLE IS BEING DRIVEN. TYPICALLY THE FAILURE OCCURS WHEN THE THROTTLE IS CLOSED DURING DECELERATION I.E. (WHEN DECELERATING TO EXIT THE FREEWAY OR DECELERATING TO STOP IN TRAFFIC). THE PROBLEM WAS FIRST ENCOUNTERED AT 14K MILES AND PERSISTS TO DATE. THE VEHICLE CURRENTLY HAS ACCRUED 46K MILES. THE VEHICLE HAS BEEN TO THE DEALER ON 5 OCCASIONS FOR DIAGNOSIS/REPAIR OF THE PROBLEM. THE DEALER CANNOT DUPLICATE THE PROBLEM AND NO FAULT CODES ARE STORED IN THE ON BOARD DIAGNOSTIC SYSTEM MEMORY. CHRYSLER CUSTOMER SERVICE WAS CONTACTED FOR ASSISTANCE TO NO AVAIL. THE CHRYSLER CUSTOMER SERVICE REPRESENTATIVE MERELY CONTACTED THE SERVICING DEALER AND WAS TOLD NO DRIVEABILITY ISSUES EXIST WITH THE VEHICLE. I NOTE THE VEHICLE STOPPED RUNNING IN TRAFFIC AFTER LEAVING THE DEALER SERVICE DEPARTMENT 4/22/2011 (CHRYSLER CUSTOMER SERVICE WAS ADVISED). THIS CONDITION IS UNSAFE AS STEERING AND BRAKING SYSTEMS ARE SIGNIFICANTLY DEGRADED WITHOUT POWER ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395703April 13, 2011
VISIBILITY
FOUND THAT THE FIRST TIME I TRIED TO OPEN THE SUNROOF SINCE LAST FALL THAT IT WILL NOT OPEN. A CLICKING CAN BE HEARD FROM THE SUNROOF MOTOR LOCATED BEHIND THE SUNROOF. SUNROOF WILL GO TO VENT POSITION, BUT WILL NOT SLIDE BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392476March 22, 2011
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE WITH GOODYEAR EAGLE RSA EMT TIRES, LINE SIZE 255/45/R20. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE WHEN THE CONTACTS WAS INFORMED THAT THE DRIVER AND PASSENGER FRONT TIRES WERE WEARING FROM THE INTERIOR OF THE TIRE. THE MECHANIC INSPECTED THE TIRES AND BELIEVED THE FAILURE COULD BE CORRECTED BY PERFORMING AN ALIGNMENT. AFTER THE ALIGNMENT WAS TESTED, THEY ADVISED THE CONTACT THAT THE TIRES COULD POTENTIALLY BE DEFECTIVE. THE VEHICLE WAS REPAIRED FOR THE DRIVER AND PASSENGER FRONT TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 25,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392136March 18, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTING, EXTERIOR LIGHTING, HEATER/AIR CONDITIONER, TURN SIGNALS, AND THE WINDSHIELD WIPERS WOULD FAIL SPORADICALLY. IN ADDITION, THE CONTACT WAS ATTEMPTING A LEFT TURN WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY WERE UNABLE TO DIAGNOSE ANY OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389915March 12, 2011
ELECTRICAL SYSTEM
ELECTRICAL PROBLEM: LIFTGATE OPEN- INDICATOR PROBLEM ALARM ON CAR HAS TRIGGERED SEVERAL TIMES AND INSIDE INDICATOR LIGHT ON DASH SAYS LIFTGATE IS OPEN. AFTER CHECKING AND CLOSING - MESSAGE DOES NOT END. UPON DRIVING VEHICLE ALL INTERIOR LIGHTS ARE ON, DAY OR NIGHT. ON LOCKING WITH KEY FAB VEHICLE HORN DOES NOT SOUND AS IT USUALLY DOES. ALARM NOT SET. PRECURSOR OF MORE SERIOUS ELECTRICAL PROBLEM??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386450March 4, 2011
ELECTRICAL SYSTEM
I HAVE A 2008 JEEP GRAND CHEROKEE THAT JUST WILL NOT START. NOT A BATTERY PROBLEM. STARTED WITH WINDSHIELD WIPER PROBLEMS WHERE THE WIPERS JUST STAYED ERECT AND ONLY WORKED ON HIGH. THIS HAPPENED TWO TIMES 10/1/2010 AND 12/26/2010. ALWAYS STARTED WORKING AGAIN BEFORE I COULD SEE DEALER. ALWAYS HAPPENED WHEN EITHER RAIN OR SNOW WAS PRESENT CAUSING A DANGER OF COLLISION. ON MONDAY 2/28/2011 IT JUST WOULD NOT START. INTERIOR LIGHT LIT, COULD NOT SHIFT INTO NEUTRAL OR ANY OTHER GEAR. COULD NOT GET ANY HELP OR EVEN A CALL BACK FROM DEALER, AND TWO CORPORATE MANAGERS NEVER RETURNED MY CALL AS THEY PROMISED. WHEN I FINALLY SPOKE TO CORPERATE, BOTH CORPORATE MANAGERS WERE RUDE AND CONDESCENDING, DEALERS ALL GOING OUT OF BUSINESS LOCALLY IN NJ BUT NO WILL CONFIRM THAT. LOTS ARE EMPTY. I FOUND SERVICE IN ANOTHER COUNTY. HE FIXED IT. HE CLAIMS IT WAS A WIRE CONTROL MODULE AND MY KEY FOBS ALSO NEEDED TO BE REPROGRAMMED. THESE ARE IDENTICAL PROBLEMS TO OTHER COMPLAINTS FILED. SIMILAR COMPLAINTS ALL OVER THE INTERNET. I KNOW THREE OTHER PEOPLE HOW HAD A SIMILAR EXPERIENCE. ONE HAS A 2008 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384775February 28, 2011
TIRES, TIRES:TREAD/BELT
PREMATURE TREAD SEPARATION ON INSIDE OF BOTH FRONT GOODYEAR EAGLE RS-A EMT 255/45R20 TIRES. GOODYEAR PRORATED NEW TIRES 50% OFF. DEFECTIVE TIRES HAD 8/32" REMAINING LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384463February 25, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AFTER A FEW MINUTES AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE AND ADVISED HER TO HAVE THE VEHICLE INSPECTED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384000February 22, 2011
TIRES
THE SIDEWALL AND TREAD ARE SEPARATING. THE TIRES ARE GOODYEAR RS-A EMT RUN ON FLAT TIRES THAT CAME STANDARD ON MY 2008 JEEP GRAND CHEROKEE SRT8. THIS WAS DISCOVERED BY A TIRE TECHNICIAN WHILE HAVING MY TIRES ROTATED FROM LEFT TO RIGHT AND VICE VERSA. I WAS TOLD TO REPLACE THE TIRES AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381338February 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO REVERSE WITHOUT THE BRAKE BEING DEPRESSED AS IS THE DESIGN, THE JEEP RAPIDLY WENT BACKWARDS THE OPEN DOOR "SCOOPING ME TOWARD THE UNDERSIDE OF THE JEEP, I WAS ABLE TO ROLL AWAY FROM THE JEEP, MY WIFE THEN GOT INTO THE DRIVER SEAT AND PUT INTO PARK JUST BEFORE CRASHING INTO THE WOODED AREA ALONG OUR DRIVEWAY. A CHECK OF THE INTERLOCK SYSTEM SHOWED IT WAS AND STILL IS NON WORKING. THIS INCIDENT COULD HAVE BEEN MET WITH TRAGIC RESULTS HAD I NOT BEEN ABLE TO ROLL AWAY FROM THE UNDERSIDE OF THE MOVING JEEP, AND HAD MY WIFE BEEN UNABLE TO STOP THE JEEP WHEN SHE DID. AS A RESULT I HAVE SUSTAINED PAIN TO MY LOWER BACK, AND MY WIFE TO HER CERVICAL SPINE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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