Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10450365March 5, 2012
WHEELS, SUSPENSION
TIRE PRESSURE MONITORING SYSTEM - VALVE STEMS CORRODED BADLY - APPEAR TO BE MADE OF POOR QUALITY ALUMINUM - EVENTUALLY BROKE OFF WHEN ATTEMPTING TO ADD AIR PRESSURE. COULD HAVE EASILY BROKEN OFF WHEN DRIVING JUST DUE TO VIBRATION AND CAUSED A SUDDEN LOSS OF AIR PRESSURE RESULTING IN LOSS OF CONTROL OF VEHICLE. HAVE REPLACE THREE UNITS SO FAR AT A COST OF OVER $300. HAVE KEPT OLD PARTS AND INVOICES AND PICTURES OF BADLY CORRODED UNITS. PLEASE RECALL BEFORE SOMEONE GETS HURT. JEEP HAS REPLACED UNITS WITH BRASS UNITS NOW!!! THEY SHOULD PAY FOR THEIR MISTAKES. PARTS MADE BY SCHRADER ELECTRONICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446135February 1, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE COASTED TO A STOP AND THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445084January 24, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASSIONS.THE CONTACT STATED A RED LIGHT FLASHED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE GEAR SHIFTER AND THE ENGINE STARTER MODULE. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE WAS NO LONGER ABLE TO BE STARTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN 08V059000 (VISIBILITY: WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443556January 12, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 55 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FAILURE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE CONTACT'S VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER :08V059000 ( ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,334 AND THE CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441790December 30, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM
DRIVING APPROXIMATELY 55 MPH ON INTERSTATE, VEHICLE SUDDENLY LOST POWER AND STEERING CONTROL TIGHTENED. GAS GAUGE WENT TO E, MPH WENT TO 0. VEHICLE STARTED IMMEDIATELY AFTER IT CAME TO A STOP. TOOK VEHICLE TO DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. WAS NOT SATISFIED WITH HAVING MY JEEP RETURNED TO ME WITHOUT IDENTIFYING SOLUTION. MECHANIC'S BEST GUESS WAS THAT HE COULD REPLACE POWER MODULE - TOTAL INTEGRATED POWER MODULE WAS WHAT MECHANIC REPLACED. WELL, JEEP STOPPED FIVE ADDITIONAL TIMES IN LAST 21 DAYS. FOUR OUT OF FIVE TIMES, VEHICLE SHUT DOWN ON A SLIGHT DECLINE (NEIGHBORHOOD DIP OR EXITING GAS STATION). VEHICLE DID START IMMEDIATELY AFTER IT CAME TO A STOP. DEALERSHIP STILL CANNOT DUPLICATE THE PROBLEM. FRUSTRATED WITH NOT HAVING MY PRIMARY FAMILY VEHICLE AVAILABLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441639December 29, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRICAL MODULE WAS BURNING THROUGH WIRES. IN ADDITION, THE VEHICLE WOULD STALL SPORADICALLY AND WOULD OFTEN FAIL TO START. THE DEALER INFORMED THE CONTACT THAT THE ELECTRICAL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE BUT FAILED TO OFFER ANY ASSISTANCE. THE VEHICLE WAS PARTIALLY REPAIRED AND WAS NO LONGER DRIVABLE. THE CURRENT MILEAGE WAS 76,000 AND THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441329December 27, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2008 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEADLIGHT SENSOR CAUSED THE HEADLIGHTS TO BEAM ONTO THE GROUND AND NOT THE ROADWAY. THE VEHICLE TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEADLIGHT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441088December 23, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED AND WOULD TRAVEL IN THE WRONG DIRECTION, CAUSING THE WIPER TIPS TO BREAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND THE FAILURE WAS LOCATED AT THE WINDSHIELD MOTOR. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439386December 12, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE HE WAS STOPPED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING APPROXIMATELY 60 MPH. THE VEHICLE WOULD SUCCESSFULLY RESTART AFTER STALLING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V059000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438883December 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 80 MPH WHEN THE VEHICLE STALLED AND THE CONTACT HAD TO PULL OVER TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING BUT THE TEST RESULT DID NOT IDENTIFY A PROBLEM WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437713November 29, 2011
ELECTRICAL SYSTEM
THERE IS A RECALL (#89275) FOR IMPROPERLY MANUFACTURED FRONT CONTROL MODULES ON CERTAIN 2008 JEEP GRAND CHEROKEES. I OWN ONE SUCH MAKE AND MODEL (BOUGHT IT USED IN JUNE 2011), AND AM BEING TOLD THAT I MAY HAVE TO REPLACE MY FRONT CONTROL MODULE BY A SERVICE WRITER AT THE LOCAL JEEP DEALER. IT WOULD NOT START THIS MORNING AT ALL. SINCE AUGUST THERE HAS BEEN INTERMITTENT MALFUNCTIONS IN THE AUTOMATIC START, NAVIGATION SYSTEM AND POWER SEAT SETTINGS, AND PARKING ASSIST, TOO. I AM BEING TOLD SEPARATELY BY THE JEEP NATIONAL RECALL CENTER THAT THE RECALL IS VIN-SPECIFIC AND DOES NOT IMPACT MY PARTICULAR VEHICLE. IS THIS A LEGITIMATE EXPLANATION OF FACT BY JEEP? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435298November 11, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
VEHICLE STALLED AT AROUND 20 MPH AND COULD NOT RESTART (ENGINE WOULD NOT TURN OVER) FOR SEVERAL HOURS. AFTER SEVERAL HOURS, VEHICLE STARTED FINE FOR DEALER. DEALER COULD NOT FIND ROOT OF THE PROBLEM. BEHAVIOR SEEMS SIMILAR TO RECALL NHTSA CAMPAIGN ID 08V059000, BUT THIS VEHICLE IS NOT ON THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430620October 18, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED AFTER USING HER WINDSHIELD WIPERS AND TURNING THEM OFF THEY BECAME JAMMED OBSTRUCTING THE DRIVERS VIEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE CONTROL MODULE ON THE WIPER BOARD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427225September 26, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING BUT WOULD RESTART AFTER SEVERAL MINUTES. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,300. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423927September 6, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THERE ARE TWO MAIN ISSUES: STALLING AND NO START. STALLING ISSUE - VEHICLE BEGAN TO STALL ON 8/9/10 ON A RANDOM AND INTERMITTENT BASIS WHILE DRIVING AT VARYING SPEEDS. THE STALLING APPEARS TO HAVE STOPPED AFTER THE LAST SERVICE WAS COMPLETED ON 7/25/11. THE FOLLOWING INFORMATION RELATES TO THE STALLING ISSUE. EACH DATE IS SEPARATE VISIT TO DEALERSHIP: 8/13/10 - PERFORMED DIAGNOSTIC TEST, WITH NO FAULT CODES STORED. CHECKED WIRING TO PDC AND FRONT CONTROL MODULE. ROAD TESTED FOR 55 MILES. COULD NOT DUPLICATE CUSTOMER CONCERN. 9/2/10 - REPLACED WIRELESS IGNITION NODE - (DUE TO A BIND, STICK OR SEIZE). 10/27/10 - REPLACED THROTTLE BODY. FOUND THE THROTTLE BODY TO BE BINDING. 7/25/11 - PERFORMED DIAGNOSTIC TEST, FOUND A STORED CODE FOR THE CRANKSHAFT SENSOR. COULD NOT DUPLICATE CONCERN. REPLACED SENSOR. NO START ISSUE - THIS IS DEFINED AS TURNING THE KEY TO THE START POSITION BUT WOULD NOT CRANK. FUEL PUMP WOULD TURN ON AFTER A FEW SECONDS. ALL ELECTRICAL SYSTEMS WERE FINE. BATTERY WAS FULL STRENGTH. IN ALL OF THESE CASES, THE CAR WOULD START UP WITHOUT A PROBLEM WITHIN 24-48 HOURS AFTER THE NO-START INCIDENTS. THE FOLLOWING INFORMATION RELATES TO A "NO START" ISSUE. EACH DATE IS A SEPARATE TRIP TO THE DEALERSHIP. 5/30/11 - VEHICLE TOWED IN ON SATURDAY. SERVICE TECHNICIAN STARTED VEHICLE UP THREE TIMES ON MONDAY. LET SIT OVERNIGHT AND STARTED RIGHT UP ON TUESDAY. BATTERY TESTED FINE. NO CODES IN SYSTEM. 7/25/11 - DIAGNOSTIC SCAN, REPLACED CRANKSHAFT SENSOR (SEE STALLING) 7/26/11 - VEHICLE TOWED TO DEALERSHIP. DUPLICATED NO-START ISSUE. REPLACED ENGINE WIRING HARNESS. SERVICE ADVISOR EXTREMELY CONFIDENT THAT THIS WAS THE ISSUE. *AFTER SPEAKING WITH THE SERVICE ADVISOR TODAY, HE HAD TOLD ME THAT THEY HAD REPLACED SEVERAL WIRING HARNESSES ON THE 2007, 2008 G. CHEROKEES EXPERIENCING SAME ISSUE SINCE MY SERVICE ON 7/26/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422586August 30, 2011
VISIBILITY
LH REMOTE CONTROLLED, HEATED, SELF DIMMING SIDE VIEW MIRROR, APPEARS TO BE DELAMINATING, MIRROR IS FOGGY, GREEN GREASY GEL-LIKE MATERIAL IS OOZING FROM 2 PLACES IN THE MIRROR. MIRROR IS USELESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421495August 25, 2011
STEERING
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. WHILE PARKED, THE CONTACT NOTICED PIECES OF THE STEERING WHEEL WERE DETACHING AND FALLING OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE STEERING WHEEL WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED TO COVER A PORTION OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421147August 23, 2011
TIRES, TIRES:TREAD/BELT
TIRE TREAD SEPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419657August 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ANTI LOCK BRAKING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT A REAR ANTI LOCK BRAKING SPEED SENSOR MALFUNCTIONED, CAUSING THE FAILURE. THE DEALER ALSO STATED THAT THE LIGHT INDICATED THAT THE BRAKING SYSTEM WOULD NOT FUNCTION DUE TO THE SPEED SENSOR READING INACCURATELY. IN ADDITION, THE DEALER STATED THAT IF THE VEHICLE WAS DRIVEN DURING RAINY WEATHER, IT COULD BE VERY DANGEROUS. THE ANTI LOCK BRAKING SENSOR WAS REPLACED. AFTER THE REPAIRS, THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SPEED SENSOR. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE FAULTY SPEED SENSORS. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416941August 3, 2011
ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE WIRELESS CONTROL MODULE AND KEYS AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 08V059000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 54,000. RVK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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