Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10187344April 9, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
TODAY WHILE DRIVING THE 2000 JEEP GRAND CHEROKEE LIMITED THE HEATER STOPPED SENDING WARM AIR TO THE PASSENGER SIDE DEFROSTER AND HEAT OUTLETS, HAS DUAL ZONE CONTROLS. I SUSPECTED IT WAS A PROBLEM WITH THEGATESWHICH CONTROL THE AMOUNT OF WARM AIR TO ENTER THE PASSENGER CABIN. UPON RESEARCHING THE PROBLEM ON THE INTERNET IT APPEARED THIS WAS AN IDENTIFIED DEFECT AFFECTING MANY JEEP GRAND CHEROKEE OWNERS. THE PROBLEM WAS APPARENTLY NOT CORRECTABLE WITHOUT REPLACING THE GATES"AND ACTUATORS. I CALLED THE LOCAL DEALERSHIP, AND THEY ACKNOWLEDGE DIT IS A KNOWN PROBLEM , AND HAVE RECEIVED A TECHNICAL SERVICE BULLETIN ON THE ISSUE. ESTIMATED REPAIR COST WAS $1100 PLUS. IN MY OPINION MANUFACTURING DEFECTS SHOULD BE COVERED THROUGH A RECALL AND AT NO EXPENSE TO THE OWNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186181March 26, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE WITH A CURRENT ODOMETER READING OF 106,000 MILES. THE CONTACT STATED THAT WHILE DRIVING UNDER NORMAL CONDITIONS IN REVERSE THE PASSENGER'S SIDE LOWER BALL JOINT FAILED. THE VEHICLE WAS TOWED TO THE DEALER, BYDEN MOTORS, AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 102,000.*AK THE TIE ROD WAS BAD. UPDATED 04/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186095March 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AFTER CRACKLING A WEIRD AIR ISSUES IN MY JEEP THE CLIMATE CONTROL SUDDENLY STOPPED FUNCTIONING CORRECTLY ALL TOGETHER. THISWAS GOING TO COST ME ROUGHLY $1,200 TO REPAIR, AND I READ ON THE INTERNET THAT THERE WAS MORE THAN ONE INCIDENT. AFTER 52,000 MILES SOMETHING CALLED A BLEND DOOR EFFECT TOOK PLACE. IF I KNEW THIS BEFORE I BOUGHT MY JEEP I WOULD HAVE AVOIDED IT LIKE THE PLAGUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186071March 24, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLOWER MOTOR ON MY JEEP GRAND CHEROKEE LIMITED FAILED DUE TO A PROBLEM WITH DOORS IN THE HEATING/COOLING SYSTEM. THE REPAIR WILL COST $ 900 - 1,200.00 TO REPAIR. THERE WAS HEAT. THERE WAS COOLING. THERE WAS NO BLOWING TO SEND THAT AIR INTO THE VEHICLE COMPARTMENT. DEFROSTING OF WINDOWS WAS SLOW.THE CONDENSATION EVAPORATED ONLY AFTER THE AIR MOVED ITSELF. I CAN ONLY SWITCH TO "DEFROST", A MINIMAL ASSIST IN THE PROCESS. MY HUSBANDWAS UNWILLING TO DRIVE OR BE A PASSENGER IN THIS VEHICLE DUE TO THE DANGER CAUSED BY THE DEFROSTING PROBLEM (WE HAVE A HOME IN MN AND I WILL BE MOVING THERE SOON) OR DURING THE EXTREMES OF TEMPERATURE DURING WINTER AND SUMMER. THERE WAS A WEBSITE WITH A LONG LIST OF PEOPLE WITH THE SAME CLAIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185861March 21, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I HAVE A 2000 JEEP GRAND CHEROKEE. SINCE JULY 2004, THERE HAS BEEN PROBLEMS WITH THE POWER DOOR LOCK SOLENOIDS, ONE AFTER THE OTHER. AS OF THIS REPORTING, I HAVE HAD TO HAVE ALL THE POWER LOCK SOLENOIDS REPLACED, INCLUDING THE BACK HATCH WHICH WAS REPLACED THE MONDAY PRIOR TO THIS WRITING. THE PROBLEMS STARTED WITH THE REAR DOOR SOLENOIDS, LEFT DOOR FIRST, THEN THE RIGHT. PROBLEMS WERE SIGNIFICANT ENOUGH WITH THE REAR DOORS THAT THEY COULD NOT BE OPENED FROM THE OUTSIDE AFTER THEY FAILED - ONLY FROM THE INSIDE BY MANUALLY UNLOCKING THE DOOR (THE OUTSIDE DOES NOT HAVE A KEY SLOT). I HAVE INCURRED ALMOST $2,000 IN REPAIR COSTS OVER THE LAST 30 MONTHS REPLACING THE MECHANISMS. THE SAME REPAIR SHOP REPLACED ALL FIVE UNITS, AND ALL FIVE REPLACEMENTS ARE CURRENTLY FUNCTIONING. THEY FURNISHED ME THIS WEBSITE TO CONTACT DUE TO THE TROUBLE THAT I HAVE SEEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185528March 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED WITH 116,000 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD, (2) NO DEFROST ON PASSENGER SIDE OF WINDSHIELD, (3) FOGGING OF FRONT PASSENGER WINDOWS AND WINDSHIELD,(4) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (5) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND NO HEAT IS PROVIDED FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND DOOR ASSEMBLY IS REQUIRED AT A COST OF APPROXIMATELY $1,350 INCLUSIVE OF 8 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 1999-2004 JEEP GRAND CHEROKEES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185075March 14, 2007
ENGINE AND ENGINE COOLING, EQUIPMENT
I HAVE A 2000 GRAND CHEROKEE JEEP LIMITED THAT I PURCHASED NEW. IT WAS FAIRLY OK UNTIL 2003 AT ABOUT 60K MILES. THAT'S WHEN THE RADIATOR STARTING LEAKING. IT WAS REPLACED IN 2003 AND ANNUALLY THEREAFTER (5 REPLACEMENTS) WITH THE LAST ONE IN MARCH 2007. ADDITIONALLY, I HAVE HAD SEVERAL WATER PUMPS PLUS REPLACING THE HEATER CORE. THE DEALER SAYS THEY CAN'T FIND THE CAUSE FOR THE RADIATORS TO CONTINUE TO BREAKDOWN EVERY YEAR WITH LESS THAN 10K AND UNDER 12 MONTHS EACH TIME. I BELIEVE THE JEEP HAS AN INHERENT FLAW IN THE COOLING SYSTEM DESIGN. CHRYSLER CONTINUES TO IGNORE THE PROBLEM AND WILL NOT PAY FOR ANY FUTURE RADIATORS WHICH ALMOST ASSUREDLY WILL BREAKDOWN AGAIN IN THE NEAR FUTURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185104March 14, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*- THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE BRAKE WAS DEPRESSED IT WILL VIBRTE AND SHIMMY. THE ROAD CONDITIONS WERE GENERALLY CLEAR. THE CONTACT STATED THAT WHILE DRIVING AT MORE THAN 40 MPH IT BECAME EXTREMELY DIFFICULT TO STOP THE VEHICLE. THE DEALERSHIP INITIALLY REPLACED THE BRAKE PADS AND SHAVED THE ROTORS. THE DEALERSHIP STATED THAT THIS WAS NORMAL BEHAVIOR FOR THE BRAKE SYSTEMS ON ALL JEEP VEHICLES. THE VEHICLE CURRENTLY HAD AN ODOMETER READING OF 64000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184935March 13, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* - THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THIS VEHICLE, AND HAD THE REPAIRS MADE BEFORE THE SAFETY RECALL, AND THAT IT HAS NOW BEEN 8 WEEKS AND HE HAS NOT BEEN REIMBURSED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT HE DID NOT SEND SUFFICIENT PROOF TO BE REIMBURSED. THE CONTACT RECEIVED THE RECALL IN NOVEMBER OR DECEMBER OF 2006, BUT HAD ALREADY MADE THE REPAIR SABOUT AUGUST 2, 2004, PRIOR TO RECEIVING THE RECALL. THE MOTOR ON THE RADIATOR FAN WOULD NOT WORK, AND IT WAS A CONSTANT PROBLEM. THE CURRENT MILEAGE WAS 102000.*AK UPDATED 04/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184573March 8, 2007
VEHICLE SPEED CONTROL
WHILE MY SON WAS PULLING INTO A PARKING SPOT THE ACCELERATOR ON OUR 2000 JEEP GRAND CHEROKEE LTD SUDDENLY ACCELERATED. YOU CAN SEE THE SKID MARKS FROM HIM APPLYING THE BRAKES BUT IT WENT FULL THROTTLE AND TOOK IT INTO A CONCRETE WALL. THE JEEP HAS BEEN TOTALED. I HAVE BEEN FINDING A LOT ON THE INTERNET NOW THAT SHOWS THIS HAS BEEN HAPPENING TO THE JEEPS FOR SOME TIME. I HAVE FILED A COMPLAINT WITH CHRYSLER - HAVE BEEN TRANSFERRED TO SEVERAL DIFFERENT DEPARTMENTS, AND AM STILL WAITING TO SEE IF THEY WILL ACCEPT ANY RESPONSIBILITY.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10183484February 26, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:BACK UP LIGHTS
TL*- THE CONTACT STATED THAT THE 2000 JEEP GRAND CHEROKEE HAD A NUMBER OF PROBLEMS. THE VEHICLE HAD PROBLEMS WITH THE BRAKE ROTORS SINCE 2005. HE HAD TO REPLACE THE ROTORS ON 2 OCCASIONS SINCE HE PURCHASED THE VEHICLE IN 2003. THE CONTACT HAD BEEN INFORMED THAT HE NEEDED TO HAVE THE ROTORS REPLACED AGAIN. ALSO, THE CONTACT HAS BEEN HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCKS. WHEN HITTING THE UNLOCK REMOTE CONTROL TO UNLOCK THE DOORS THE VEHICLE DID NOT UNLOCK. ON SOME OCCASIONS WHILE IN THE VEHICLE AND TRYING TO UNLOCK THE DOORS FROM INSIDE THE DOORS DID NOT UNLOCK. A NUMBER OF TIMES HE'S HAD TO GET OUT THE VEHICLE FROM THE PASSENGER SIDE DOOR. IN ADDITION, TAIL LIGHTS ARE MALFUNCTIOED. THE SOCKET THAT HELD THE BULBS DID NOT WORK PROPERLY. HE STATED THAT HIS BRAKE LIGHTS AND HIS REVERSE LIGHTS HAVE FAILED. HE HAD TO GLUE THE PLASTIC SOCKETS TOGETHER, AND ON THE LAST TIME HE NEEDED REPAIRS FOR THE SOCKET, HE HAD TO RIG THEM UP TO WORK. FINALLY THE CONTACT HAD TO REPLACE THE BRAKE AND BACK UP LIGHTS. THE FAILURE MILEAGE WAS 80,000, AND THE CURRENT MILEAGE WAS 100,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183439February 25, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PASSENGER SIDE FRONT DOOR LOCK OF MY 2000 JEEP GRAND CHEROKEE FAILED IN SUCH A MANNER THAT THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. THIS TURNED OUT TO BE ONLY A INCONVENIENCE FOR ME, HOWEVER IF THIS HAPPENS DURING AN EMERGENCY SOMEONE COULD BE TRAPPED INSIDE THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183437February 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THE CLIMATE CONTROL SYSTEM IN MY 2000 JEEP GRAND CHEROKEE LIMITED DOES NOT FUNCTION PROPERLY MAKING VISIBILITY HARD AT TIMES. FROM THE RESEARCH I'VE DONE THIS SEEMS TO BE A LARGE PROBLEM IN THESE VEHICLES. THEY USE A BLEND DOOR SYSTEM WHICH ARE PRONE TO BREAK AND REQUIRE THOUSANDS OF DOLLARS TO REPAIR DUE TO EXTENSIVE DASH REMOVAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183376February 23, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
HEATER OR CAR RADIO OVERHEATED AND MELTED TAPE IN RADIO. THIS WAS THE FOURTH OCCURRENCE AND NOW RADIO WILL NO LONGER PLAY TAPES OR CAN BE USED FOR XM RADIO. TALKED TO SERVICE MANAGER AT DEALERSHIP AND THIS HAS BEEN AN ONGOING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183742February 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
JEEP GRAND CHEROKEE CUSTOMER IS LOOKING FOR REIMBURSEMENT FOR BRAKE PULSATION PROBLEMS**NAR**CC THE CONSUMER WROTE IN ABOUT 2 JEEPS THAT SHE OWNS. THE CONSUMER STARTED HEARING SOUNDS AT 15 THOUSANDS MILES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SOFT PEDAL. IT WASN'T UNTIL 46,000 MILES THAT THE ROTORS HAD TO BE RESURFACED. AT 53,000 MILES THE BRAKES BEGAN PULSATING AND THE DEALER RECOMMENDED REPLACING THE ROTORS WHEN THE PADS WERE DUE FOR CHANGE, IN WHICH THE CONSUMER WAS CHARGED FOR THE INSPECTION AND ALSO STATED IT WAS A NORMAL JEEP PROBLEM. THE CONSUMERS SECOND JEEP ALSO NEEDED REAR ROTORS BECAUSE THEY WERE WARPED.(2004 JEEP GRAND CHEROKEE) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182892February 18, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DEFROSTER ON 2000 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR. ICE BUILDS UP ON WINDSHIELD REDUCING VISIBILITY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182718February 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLOWER BLEND DOOR FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181869February 7, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*- THE CONTACT HAS A 2000 JEEP GRAND CHEROKEE WITH AN ODOMETER READING OF 60000 MILES. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTICE (98V095000) ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN AFTER SHE HAD THE FAILURE REPAIRED. THE CONTACT SUBMITTED HER INFORMATION TO THE MANUFACTURER TO BE REIMBURSED. THE MANUFACTURER DECLINED TO PAY THE REIMBURSEMENT BECAUSE THEY CLAIM THAT IT WAS NOT FOR THE SAME REPAIR. THE CONTACT HAS THE REPAIR ORDER FROM THE MECHANIC WHO FIXED THE VEHICLE WHICH STATED THE WORK THAT WAS DONE WHICH COINCIDED WITH THE RECALL NOTICE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181908February 7, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181672February 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
BLEND MOTOR FAILURE ............ HAVE NO HEAT , ONLY A/C ......... DEALER WANTS 700.00 TO REPAIR ......... MOTOR IS ONLY 70.00 ........... HIGHWAY ROBBERY .................. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee