Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10109993February 7, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WIDOWS FAIL DUE TO A PLASTIC PART THAT HOLDS THE CABLE TOGETHER. THE REPLACEMENT PART COSTS $214.00 AT THE DEALERSHIP ONLY, AND THAT IS THE WHOLE MECHANISM, NOT JUST THE PART THAT BREAKS. I HAVE HAD THREE OF THE FOUR WINDOWS DO THIS, AND IT WOULD BE NICE IF THEY COULD WORK SOMETHING OUT SO THAT I DON'T HAVE TO PAY A LOT OF MONEY TO FIX WHAT APPEARS TO BE A DEFECTIVE PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109953February 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE HUBS
SHIFTING CABLE WAS REPLACED AFTER FAILURE. JEEP WAS "SLIPPING" IN GEAR. I WAS RUN OVER BY THE VEHICLE AFTER PUTTING IT IN PARK AND GETTING OUT. VEHICLE BEGAN "SLIPPING" IN GEAR AGAIN. I HAD NO REVERSE. TOOK IT TO THE DEALER AND THEY SAID A LEVER WAS LOOSE ON THE TRANNY AND THEY TIGHTENED IT. STILL SLIPPING. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127959January 27, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
INQUIRING INFORMATION REGARDING PROBLEMS WITH HEATED SEATS IN THE 2001 JEEP GRAND CHEROKEE.***NO ANSWER REQUIRED*** *MR A SMALL FIRE OCCURRED IN THIS VEHICLE. THE FIRE ORIGINATED FROM THE HEATING COIL IN THE LEATHER SEATS. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109030January 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE VIBRATED/SHOOK SEVERELY WHEN BRAKING FROM 40 MPH OR MORE. CONSUMER STATED THE FRONT ROTORS WARPED, AND /OR OUT OF ROUND EVERY 10,000 MILES. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107984January 26, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP HAS A DEFECTIVE PART IN THE OPERATOR ASSEMBLY OF ITS POWER WINDOWS WHICH CAUSES THE WINDOW TO FALL INTO THE FULL OPEN POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106490January 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING:BACK UP LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM
I HAVE OWNED A JEEP FOR 3 YEARS. SINCE I HAVE PURCHASED THE JEEP I HAVE HAD NOTHING BUT PROBLEMS. THE ROTORS WENT BAD, THE STEERING MANIFOLD WENT BAD, THE ENGINE WENT BAD, AND THE MOTOR IN THE WINDOW WENT BAD AND BROKE. NOW I HAVE REPLACED MY LEFT REAR BRAKE LIGHT SIX OR SEVEN TIMES. IT SLOWLY STARTED TO FADE OUT, AND NOW THE ENTIRE LIGHT GOES OUT AT NIGHT WHEN OUR LIGHTS ARE TURNED ON AND WE HAVE TO DEPRESS THE BRAKE. IT IS ALSO BARELY NOTICEABLE DURING THE DAY. WE THOUGHT WE HAD A FAULTY WIRE, BUT WHEN WE TOOK IT TO A SHOP TO HAVE THEM LOOK AT IT, THEY SAID THAT IN EVERY JEEP THAT HAS BEEN BROUGHT IN WITH THE SAME PROBLEM HAS BEEN THE ENTIRE LIGHT AND CASING. THE BULB GETS TOO HOT AND WARPS THE CASING THAT HOLDS THE LIGHT. SO THE LIGHT NO LONGER TOUCHES THE CASING AND WILL NO LONGER WORK. THEY TOLD US ALSO THAT OUR RIGHT REAR LIGHT IS WARPING ALSO, SO BOTH OF THEM NEED TO BE REPLACED. SHOULDN'T THIS BE A RECALL, SINCE IT IS HAPPENING TO SO MANY JEEPS. AND SHOULDN'T IT BE A RECALL SINCE THEY HAVE A REBUILT ONE KNOWING THE OLD ONES ARE NO GOOD? I DON'T LIKE IT , I DON'T LIKE KNOWING MY TAIL LIGHTS ARE GETTING SO HOT THAT IT IS MELTING THE CASING. COULD YOU PLEASE LET ME KNOW ABOUT THIS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103369January 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED VIBRATION WHEN APPLYING THE BRAKES WHILE DRIVING 35-55 MPH. VEHICLE HAS BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. DEALER TURNED THE FRONT ROTORS ON THE FIRST OCCASION, REPLACED THE FRONT ROTORS ON THE SECOND OCCASION, AND TURNED THE FRONT ROTORS ON THE THIRD OCCASION. CURRENTLY, THE PROBLEM RECURRED WITH LESS THEN 11,500 MILES.*AK THE ROTORS KEPT WARPING. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104753December 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I LEFT MY VEHICLE PARKED TO GO SHOPPING, BUT UPON ARRIVAL BACK TO THE VEHICLE I SAW THAT MY PASSENGER SIDE FRONT WINDOW WAS HALFWAY DOWN. UPON FURTHER INVESTIGATION I REALIZED THAT WHAT WAS WRONG WITH MY WINDOW HAD HAPPENED ONLY 6 MONTHS EARLIER TO THE DRIVERS SIDE FRONT WINDOW. THE REGULATOR OR WIRE MALFUNCTIONED/SNAPPED. I AM HAVING TO PAY TO FIX SOMETHING THAT SHOULDN'T JUST HAPPEN TO BOTH WINDOWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101577December 17, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE LENSES ON THE FRONT HEADLIGHTS WERE CLOUDY. IT APPEARED TO HAVE DEVELOPED CONDENSATION WHICH MADE VISIBILITY VERY DIFFICULT WHEN DRIVING AFTER DARK. THE OWNER CONTACTED THE DEALER WHO TOLD THE HIM IT WAS NOT THEIR PROBLEM. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102870December 13, 2004
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER SEAT FRAME SNAPPED OFF MAIN FRAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103403December 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE FAILED TO ACCELERATE. THE ENGINE REVVED UP AND THE VEHICLE WOULDN'T ACCELERATE BEYOND 2ND GEAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED BECAUSE IT HAD BURNED OUT. THE FAILURE RECURRED ONE MONTH LATER, THE VEHICLE STOPPED ACCELERATING AND FELT LIKE IT WAS IN NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED AGAIN BECAUSE OF THE SAME FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100958December 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTOR WARPAGE. FONT ROTORS BECAME SO WARPED THAT CAUSING PULSATION IN THE STEERING WHEEL ALMOST RESULTING IN LOSS OF CONTROL. I CONTACTED CHRYSLER DEALERSHIP, AND THEY SAID THERE WAS NOTHING WRONG WITH THEM. THERE IS A SERVICE BULLETIN WHERE THEY REPLACE THE CALIPERS, ROTORS ETC UNDER WARRENTY PROVISIONS. WHY WAS THERE A REDESIGN OF THE BRAKES IF THERE WAS NOT AN DESIGN ISSUE WITH THEM IN THE FIRST PLACE. AND WHY ARE THEY COVERED UNDER WARRENTY AND NOT UNDER A SAFETY RECALL. IF THE BRAKES ARE INVOLVED IS THAT NOT A "SAFETY" ISSUE. IT IS NICE TO BE ABLE TO STOP WHEN NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100463November 24, 2004
SERVICE BRAKES, HYDRAULIC
JEEP GRAND CHEROKEE OWNER. DEFECTIVE BRAKES CAUSE WHEELS SHAKING UNDER ROUTINE USE MAKING VEHICLE DIFFICULT TO CONTROL ESPECIALLY WHILE DRIVING AT HIGHWAY SPEED. EXPERIENCE TERRIBLE SHAKING OF THE STEERING WHEEL, SEATS, FLOOR BOARD AND INSTRUMENT PANE. WHEN PRESSING ON THE BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101052November 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE VIBRATED/SHOOK WHEN BRAKING. VEHICLE WAS TAKENTO THE DEALER, WHO TURNED THE ROTORS ON TWO SEPARATE OCCASIONS. HOWEVER, PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098789November 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
VEHICLE STEERING STARTED SHAKING UPON APPLYING THE BRAKES MAKING IT DIFFICULT TO CONTROL. DEALER TOOK DOWN VIN AND COLOR OF CALIPERS. THEY SAID THAT CHRYSLER PUT ON DEFECTIVE CALIPERS THAT DON'T PROPERLY DISPLACE HEAT, WARPING THE ROTORS. HE FURTHER SAID REPLACEMENT OF CALIPERS AND ROTORS WAS NECESSARY BUT MANUFACTURE HASN'T ISSUED A RECALL AND WON'T PAY FOR IT. AFTER 15 YEARS IF BEING LOYAL JEEP OWNER, THIS WILL BE MY LAST. ROTORS WERE TURNED BUT ONLY LASTED SIX MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098545November 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PULSATING AND GRABBING BRAKES WHEN APPLIED. TO THE POINT OF POSSIBLE STEERING LOSS AT HIGHER SPEEDS. FIRST FAILURE AT APROX 12000 MILES DEALER REPLACED ALL ROTORS AND FRONT CALIPERS. STATED BRAKES WERE UNDER RATED. APROXIMATELY 12000 MILES LATER VEHICLES IS STILL UNDER WARRANTY AND HAS THE SAME PROBLEM ONLY MORE SEVERE. I WILL BE REPLACING THE ROTORS WITH AN AFTERMARKET BRAND. (NOT THE DEFECTIVE ROTORS USED BY CHRYSLER). OLD ROTORS WILL BE AVAILABLE FOR INSPECTION. CHRYSLER REFUSES TO COVER THESE DEFECTIVE PARTS UNDER WARRANTY. VEHICLE ONLY HAS CURRENTLY 28000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097620November 1, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
THE CONSUMER OWNS TWO 2001 JEEP GRAND CHEROKEES. IN BOTH VEHICLE'S THE RIGHT REAR AXLE SEAL BROKE CAUSING DIFFERENTIAL FLUID TO LEAK INTO BRAKE SYSTEM. *BF EACH VEHICLE SUSTAINED $1000. IN DAMAGE. THE SEAL WAS FIXED AND THE BRAKES WERE REPAIRED IN BOTH CASES. THE CONSUMER THINKS A MANUFACTURING DEFECT IS THE CAUSE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096393October 25, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING DOWN THE ROAD DRIVER SIDE WINDOW STARTED TO GO DOWN AND WOULD NOT GO BACK UP. THE FRONT DOOR WINDOW REGULATOR HAD TO BE REPLACED, ALONG WITH THREE RETAINER DOOR TRIM PANELS. THIS COST $324. IN VIEW OF THE NUMBER OF COMPLAINTS FOR THIS PROBLEM, A RECALL SEEMS TO BE IN LINE FOR THE JEEP GRAND CHEROKEE 2001 MODEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096308October 24, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE POWER WINDOW FAILED OPERATION. IN THE PROCESS OF LOWERING THE WINDOW I HEARD A SERIES OF GRINDING SOUNDS AND STOPPED THE ACTIONS IMMEDIATELY. I THEN SOUGHT TO RAISE THE WINDOW, BUT NOTHING HAPPENED. THE WINDOW IS NOW IN A FULLY OPEN POSITION AND WILL NOT RESPOND TO ANY COMMANDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096309October 24, 2004
STRUCTURE
THE SUVS RESISTOR-BLOWER MOTOR, WHICH IS PART OF THE A/C, HEATER AND BLOWER SYSTEM, FAILED. LITHIA JEEP SERVICE REPRESENTATIVES, WHO DIAGNOSED AND REPAIRED THE UNIT, INDICATED ITS PLACEMENT IS TOO CLOSE TO A MAJOR HEAT SOURCE IN THE CAR; THE EXCESSIVE HEAT HAS CAUSED THE UNIT TO FAIL EARLY. THE SERVICE REP INDICATED THAT WHILE THE UNIT FAILED BEFORE THE THIRD ANNIVERSARY OF THE VEHICLE, WHICH WAS NEW WHEN PURCHASED, THE MILES WERE BEYOND THE WARRANTY LEVEL. THE REPRESENTATIVE FURTHER INDICATED THAT JEEP HAS SINCE REDESIGNED THE PART AND/OR LOCATION, PREVENTING THE PROBLEM FROM OCCURRING IN LATER MODEL VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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