Jeep Grand Cherokee Complaints (2012)

1,644 consumer complaints on file.

#11233473July 19, 2019
SERVICE BRAKES, ENGINE, STEERING
I RECENTLY PURCHASED THIS VEHICLE AND IT COMPLETELY SHUTS OFF UNEXPECTEDLY. WHEN IT DOES IT AFFECTS BOTH THE BRAKING AND THE STEERING. THE FIRST TIME I WAS STOPPED AT A LIGHT AND WAS AN EASY FIX BUT THE 2ND TIME I WAS GETTING OFF AN EXIT AROUND 50 MPH. I HAVE YOUNG CHILDREN AND NOW I AM SCARED TO DRIVE THEM AROUND IN IT. I KNOW IN NOT THE ONLY ONE THIS IS HAPPENS, THERE'S COMPLAINTS ALL OVER THE INTERNET. THERE SHOULD BE A RECALL BEFORE SOMEONE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232682July 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING, THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO GUIDE THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE RAM FIAT (6019 CENTRAL AVE, TOLEDO, OH 43615, (419) 877-7712) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED AT 95,000 MILES. THE FAILURE RECURRED, BUT THE CONTACT HAD NOT BEEN ABLE TO REACH THE DEALER AGAIN. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT THE TOTALLY INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230973July 11, 2019
POWER TRAIN
AN UNINTENTIONAL SHIFTING OF THE TRANSFER CASE THE 4 WHEEL DRIVE ITS ON AND CANT TAKE IT OFF, ALL STARTED WITH THE VEHICLE BEEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229226July 3, 2019
STEERING
THE FIRST TIME MY POWER STEERING WHEN OUT I HAD STOPPED TO DO SOMETHING. GOT BACK IN MY JEEP AND THOUGHT I HAD A FLAT BECAUSE IT WAS SO HARD TO TURN THE WHEEL. GOT OUT TO LOOK AND EVERYTHING WAS FINE. GOT BACK IN, DROVE IT AROUND A NEIGHBORHOOD STREET AND STEERING RETURNED TO NORMAL. HAD A MECHANIC TOP OFF THE POWER STEERING FLUID AND WAS FINE FOR MONTHS. YESTERDAY WAS LEAVING TO GOT TO THE STORE AND JUST BEFORE I GOT OUT ONTO A BUSY HWY THE POWER STEERING STOPPED WORKING. THIS TIME I COULD NOT BUDGE IT. I CALL MY MECHANIC FRIEND. BY THE TIME HE GOT THERE THE STEERING WAS NORMAL AGAIN. HE CHECKED THE LEVEL AND WAS FINE. IF I HAD GOTTEN OUT ONTO THE HWY AND THIS HAPPENED I WOULD HAVE BEEN A SITTING DUCK. THIS IS A 2012 JEEP GRAND CHEROKEE WITH 80,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228893July 2, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
VEHICLE STRUGGLES TO START WHEN STARTER BUTTON ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228622July 1, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS DRIVEN FOR A SHORT PERIOD OF TIME AND PARKED, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. AN INDEPENDENT MECHANIC PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228669July 1, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY JEEP HAS AN IGNITION/STARTING PROBLEM. IT WILL TRY TO START BUT JUST KEEPS TURNING OVER. AFTER 10 SECONDS IT WILL STOP THEN IT WILL USUALLY START AFTER. ONLINE IT SAYS THE TIMP COULD BE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223191June 28, 2019
ELECTRICAL SYSTEM
TAKATA RECALL TIPM CORROSION/FAILURE. TO DATE, MULTIPLE FUSES HAVE BLOWN RESULTING IN SYSTEM FAILURE AND NEEDED REPLACING. I WAS ADVISED DUE TO THE SUBSTANTIAL AMOUNT OF CORROSION IN THE TIPM MODULE, THE RESULT MAY LEAD TO SYSTEM WIDE SHORT AND POSSIBLE FAILURE OF ALL ELECTRONIC SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228251June 28, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY ENGINE LIGHT HAS DECIDED TO LIGHT UP IN MY JEEP RANDOMLY ONE DAY AFTER STARTING IT. AFTER SCANNING IT, IT SHOWS CODE P0522. THE RESEARCH I HAVE DONE HAS SHOWN IT USUALLY SHOWS THE OIL LIGHT WHEN IT IS THAT CODE. SO AS A RESULT, I HAVE HAD MY OIL CHANGED AGAIN AND I HAVE ORDERED A OIL PRESSURE SENSOR/SENDER HOPING THAT WILL FIX ALL MY PROBLEMS WHICH WILL BE INSTALLED NEXT SUNDAY (7/7/2019). I ALSO HAD TO CHANGE THE WATER PUMP BECAUSE IT HAD A CRACK IN IT, THE THERMOSTAT JUST FOR PRECAUTIONARY MEASURES, AND THE BELT BECAUSE IT HAD A TEAR IN IT ABOUT HALF THE SIZE OF THE WIDTH. ALL OF THIS TO TRY TO FIGURE OUT THE PROBLEM WITH THE ENGINE LIGHT AND THE SCANNER SHOWING THE CODE P0522. SO WE WILL SEE IF THAT ACTUALLY FIXES THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228253June 28, 2019
ENGINE, STEERING, WHEELS
MY VEHICLE HAS DECIDED TO START BOGGING AROUND 35MPH. IT HAS CONTINUALLY DONE THIS FOR A WEEK AND HAS DECIDED TO START DRIVING HORRIBLE. IT DOES NOT DRIVE LIKE IT HAS BEEN. WE ARE GOING TO CHECK WHAT THE PROBLEM MIGHT BE SUNDAY (7/7/2019) AND ATTEMPT TO FIX. MY JEEP IS NO LONGER COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228255June 28, 2019
VEHICLE SPEED CONTROL
MY ACC SENSOR WILL NOT CONNECT THEREFORE MY CRUISE CONTROL DOES NOT WORK, LEAVING USELESS BUTTONS ON MY STEERING WHEEL. WE HAVE NO IDEA WHAT IS WRONG WITH THE WHOLE SYSTEM. TOOK IT TO THE DEALERSHIP AND WHILE THEY WERE DOING RECALL WORK, THEY CHECKED IT. SAID I WOULD HAVE TO BUY THE $2,000+ ACC UNIT AND THEN IT WOULD PROBABLY BE $1,000+ LABOR AND THEN HOWEVER MUCH IF THEY HAVE TO REPLACE WIRES OR ANYTHING ELSE. I JUST WANT MY CRUISE TO WORK, I DON'T CARE IF THE DISTANCE PART WORKS. WARRANTY WOULD NOT COVER IT AND I'M SURE I NO LONGER HAVE ANY FACTORY WARRANTY LEFT ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228258June 28, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE HAD MULTIPLE LIGHTS POP UP ON MY DASH, USUALLY AFTER IT RAINS, BUT ONCE FOR NO REASON. I WILL BE DRIVING ANYWHERE FROM 20-65MPH AND THE LIGHTS WILL JUST POP UP. (ABS, BRAKE, AND TRACTION CONTROL LIGHTS) ONCE I TURN MY JEEP OFF AND BACK ON, IT DISAPPEARS. BUT WHEN THE LIGHTS ARE SHOWN, MY JEEP DRIVES A LITTLE DIFFERENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228259June 28, 2019
AIR BAGS
MY AIR BAG LIGHT RANDOMLY LIGHTS UP AND GOES AWAY AND SOMETIMES IT CHIMES WHEN IT POPS UP AND SOMETIMES IT DOESN'T. HERE RECENTLY, IT HAS DECIDED TO STAY ON. THERE IS NO CODE IF IT IS SCANNED. I DEFINITELY THINK THIS SHOULD BE A RECALL BECAUSE IF I WAS TO ACCIDENTALLY WRECK, I DON'T KNOW IF THEY WOULD ACTUALLY WORK OR NOT AS MUCH AS THE LIGHT COMES AND GOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228265June 28, 2019
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS AT A STOP, AN ABNORMAL NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO ROCHESTER HILLS CHRYSLER JEEP DODGE RAM (1301 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 652-9650) WHERE IT WAS DIAGNOSED THAT THE FLOORBOARD NEEDED TO BE REPLACED AND THE FRONT PIPE NUTS BOTH PULLED OUT OF THE REAR CROSS MEMBER, WHICH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223032June 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SUSPENSION
ELECTRICAL STABILITY CONTROL DOES NOT WORK PROPERLY IT SWAYS FROM AND REAR. MAINLY WHEN IT RAINS. ELECTRICAL SYSTEM A PROBLEM BETWEEN SIGNAL LIGHTS AND THE RADIO, WHEN THE SIGNALS ARE USE THE RADIO GOES OFF??? LIFT SUSPENSION SYSTEM OPERATE BY ITSELF, UP AND DOWN ON HIS OWN, AND THAT PROBLEM PREVENTS FOR THE SUV TO BE ALIGNED; ALSO THERE IS A SHAKING ON STEERING WHEEL WHEN ABOVE 55MPH. I DON?T KNOW IF THIS UNIT WAS TAKEN FOR SERVICE ON ANY OTHER SUBJECT LIKE; AIR BAGS, STEERING COMPONENTS, FRONT SUSPENSION OR ANY OTHER CAMPAIGN OF RECALLS. I?M THE THIRD OWNER AND HAVE TO FIND OUT THE HARD WAY. SINCERELY [XXX] USA. RETIRED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222474June 25, 2019
FUEL/PROPULSION SYSTEM
CAR IS NOT MAINTAINING POWER AFTER STARTING. I HAVE SEEN RECALLS FOR THE CAR BUT JEEP IS DENYONG THE CLAIM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222134June 24, 2019
SUSPENSION
MY JEEP WAS DRIVING JUST FIND UNTIL A COUPLE DAYS AGO. I HEARD A GNARLY POP AND PSSSSSSSTTTTTT NOISE FROM THE RIGHT FRONT OF MY CAR. LUCKILY I JUST PULLED INTO MY DADS DRIVEWAY, SINCE I THOUGHT MY TIRE POPPED AND WAS HISSING AIR OUT. I GET OUT TO FIND THAT MY FRONT AIR SUSPENSION, ON BOTH SIDES, WAS DONE FOR... IT IS CURRENTLY IN THE SHOP AND AWAITING INSPECTION. I READ THAT THIS HAS HAPPENED TO MANY JEEP GC OWNERS WHICH IS RIDICULOUS, AND JEEP/MOPAR SHOULD LOOK INTO THIS FURTHER! HOPEFULLY THE REPAIRS DON'T COST ME AN ARM AND LEG, BECAUSE I AM FRESH OUT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220392June 16, 2019
ELECTRICAL SYSTEM
VEHICLE WOULD CRANK MY NOT START. THIS WAS AN INTERMITTENT PROBLEM. ON JUNE 8, 2019, THE VEHICLE FAILED AND REQUIRED TO BE TOWED TO A SERVICE STATION. THE PROBLEM WAS DIAGNOSED AS A FAILURE OF THE TOTAL INTEGRATED POWER MODULE (TIPM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220024June 14, 2019
STRUCTURE
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS PEELING, BUBBLING, AND COMING APART. THE VEHICLE WAS TAKEN TO DISHMAN DODGE RAM CHRYSLER JEEP (7700 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 924-3250). THE DEALER STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY BECAUSE THE MILEAGE EXCEEDED 75,000. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218300June 6, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT TOOK MULTIPLE ATTEMPTS TO START THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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