Jeep Grand Cherokee Complaints (2012)

1,644 consumer complaints on file.

#11257436September 23, 2019
UNKNOWN OR OTHER
THE CAR HAS SHUT OFF THREE TIMES AND ON THE THIRD TIME I WAS DRIVING ABOUT 40 MPH AND ALMOST LOST CONTROL. VERY DANGEROUS LUCKY I WAS EXITING THE EXPRESSWAY. *DT CONSUMER STATED ENGINE LIGHT WAS ON, HAD IT CHECKED AND IT WAS A O2 CENSOR #2.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256895September 20, 2019
ENGINE
VEHICLE SHUTS OFF WITHIN MINUTES OF STARTING WHILE STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256724September 19, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WARNING LIGHTS ON DASH RANDOMLY COME ON AND OFF. BACK HATCH RANDOMLY OPENS WITHOUT ACTIVATION. HAPPENS WHEN VEHICLE IS STATIONARY AND MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256103September 17, 2019
POWER TRAIN
WHEN DRIVING ON THE INTERSTATE AT NORMAL SPEED, THE VEHICLE JUMPED OUT OF GEAR AND INTO NEUTRAL WHILE IN THE PASSING LANE. WITH NO POWER I ALMOST HAD A CAR REAR END ME BEFORE I COULD PUT ON MY FLASHERS AND PULL OVER. WHEN I PULLED OVER AND RESTARTED THE VEHICLE, IT ACTED NORMAL FOR A WHILE. BEFORE ARRIVING HOME THE VEHICLE DID THE SAME THING AGAIN. I TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THAT THE TRANSMISSION OIL COOLER HAD STARTED LEAKING AND THE VEHICLE WAS LOW IN TRANSMISSION FLUID. HOWEVER, WITH THIS VEHICLE THERE IS NO WAY TO CHECK THE TRANSMISSION FLUID LEVEL AND THERE WAS NOT A LOT OF FLUID LEAKAGE FOUND WHERE CAR IS NORMALLY PARKED. THIS NEEDS TO BE RECALLED BEFORE SOMEONE GETS INJURED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255268September 13, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED, A CHIME WAS HEARD, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE WINDOWS ACTIVATED INDEPENDENTLY AND THE SUN ROOF ALSO STARTED TO OPERATE INDEPENDENTLY. THE CONTACT STATED THAT OTHER ELECTRICAL COMPONENTS BECAME INOPERABLE, THE AIR CONDITIONING STOPPED WORKING, AND THE INTERIOR LIGHTING FLICKERED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE FAILURE CAUSED A MINOR FIRE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 93,200.*DT *TR *DT*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11254695September 11, 2019
POWER TRAIN
AT VARIOUS TIMES, WHEN CAR IS CRANKED AND PUT INTO DRIVE, THE AUTOMATIC TRANSMISSION GETS STUCK IN GEAR AND GEARS DO NOT CHANGE AUTOMATICALLY. VERY LITTLE POWER WHEN TRYING TO DRIVE FROM BEING STOPPED. HOWEVER WHEN CAR IS TURNED OFF AND CRANKED BACK UP IT SOMETIMES RESETS THE ISSUE ELECTRONICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254341September 10, 2019
ENGINE
TICKING SOUND FROM PASSENGER SIDE EXHAUST HEADER WHEN COLD . POSSIBLE GASKET OR HEADER CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253252September 4, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
HAVING ISSUES WITH GEAR SHIFTING AND THE MAJOR COMPLAINT IS THE VEHICLE COMPLETELY SHUTS DOWN WITHOUT WARNING AND I HAVE HAD VEHICLE IN MULTIPLE TIMES FOR THE SAME ISSUE AND NO ANSWERS. THIS HAPPENS AS VEHICLE IS MOVING AND YOU HAVE TO PULL OVER WITH NO POWER NO STEERING NOTHING. SCARY DEAL. THIS HAS BEEN GOING ON FOR YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243486August 13, 2019
FUEL/PROPULSION SYSTEM
THERE WAS A RECALL FOR THE FUEL PUMP RELAY BACK IN 2015. MINE WAS REPLACED IN APRIL OF 2016 THEN AGAIN IN 2017, 2018, AND NOW ONCE AGAIN NEEDS TO BE REPLACED. I HAVE PAID FOR A NEW ONE AND LABOR AND ITS STILL FAULTY AND HAPPENS ABOUT A YEAR LATER EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243126August 11, 2019
POWER TRAIN
TRANSMISSION COOLER/CONDENSER LEAK CAUSES LOSS OF TRANMISSION FLUID BUT YOU CAN'T CHECK THE FLUID LEVEL BECAUSE THERE IS A TAMPER PROOF CAP ON THE TRANSMISSION FLUID LEVEL DIP STICK. TRANSMISSION GOT HOT, TRUCK SLIPPED GEARS AND LOSS OF FORWARD MOMENTUM CONTROL. THIS SHOULD BE A RECALLED ITEM BUT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242616August 8, 2019
STEERING
POWER STEERING LINES LEAKED AT 80K ( JANUARY 2019 DEALER REPAIRED ) NOW 7 MONTHS LATER (AUGUST 2019) BOTH LINES ARE LEAKING AGAIN.. IT'S GOING IN ON THE 19TH FOR REPAIR BUT SOMEONE TOLD ME THEIR IS A HUGE FIRE HAZARD WITH THIS FLUID LEAKING AND HAS CAUSED MAJOR CAR FIRES AND STEERING FAILURE. IS THERE OR WAS THERE A RECALL AT SOME POINT WITH THE 2012 GRAND CHEROKEE TO FIX THIS ISSUE PERMANENTLY ?I BOUGHT THIS TRUCK IN 2017 SO I'M UNAWARE OF A RECALL ABOUT THE POWER STEERING ISSUES. MY JEEP WAS SERVICED AT LAGERS OF MANKATO MN ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242264August 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A LEAK IN THE TRANSMISSION COOLER AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TETERBORO CHRYSLER JEEP DODGE RAM (LOCATED AT 469 US-46, LITTLE FERRY, NJ 07643) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 59534039. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240993August 1, 2019
FUEL/PROPULSION SYSTEM
I BOUGHT THE CAR IN A DIFFERENT STATE AND EVER SINCE I BOUGHT IT I'VE HAD FUEL PUMP SYMPTOMS. CAR STOPS GETTING FUEL TO IT AND WANTS TO SHUT OFF. NOW IT WON'T SHIFT GEARS WITHOUT SHUTTING OFF, IT ISN'T GETTING ANY FUEL TO IT AT ALL EVEN THOUGH THERE IS FUEL IN THE GAS TANK. I WENT TO GET GAS BECAUSE MY GAS LIGHT CAME ON. I SHUT MY CAR OFF TO PUMP GAS. WHEN I WAS FINISHED I WENT TO TURN MY CAR BACK ON AND IT SPUTTERED AND SHOOK AND DIDN'T WANT TO STAY ON. I TRIED TO PUT IT IN DRIVE AND MOVE AWAY FROM THE GAS PUMP AND IT WOULDN'T HARDLY MOVE. IT WAS REAL JUMPY (KIND OF LIKE A CAR OUT OF GAS) I WOUND UP HAVING TO GET IT TOWED HOME. ME AND MY FIANC LOOKED UP POSSIBLE PROBLEMS AND FOUND THAT MY MODEL OF JEEP HAD RECALLS FOR FAULTY WIRING FOR THE FUEL PUMP FUSE AND I WANT TO KNOW IF THERE'S SOMETHING I CAN DO TO RESOLVE MY PROBLEM. I HAVEN'T EVEN HAD MY CAR FOR 6 MONTHS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240749July 30, 2019
POWER TRAIN
TRANSMISSION FLUID LEAK COMING FROM A/C CONDENSER/TRANSMISSION COOLER. SIGNIFICANT LEAKAGE LEADING TO POOR TRANSMISSION PERFORMANCE SUCH AS SLIPPAGE AND VEHICLE JERKING ON ACCELERATION OR DECELERATION. ALSO JERKS WHEN PUTTING INTO GEAR FROM PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240208July 28, 2019
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
JEEP TURNS OFF AND WON'T TURN ON FOR HOURS THEN IT TRUED ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235060July 26, 2019
ENGINE
I WAS DRIVING ON THE HIGHWAY ON 7/21/19 AND MY 2012 JEEP GRAND CHEROKEE'S ENGINE SEIZED. THE CAR HAD TO BE TOWED AND NOW JEEP HAS A 2 MONTH WAITING LIST FOR THE HEMI MOTOR (WHICH APPARENTLY THIS IS A KNOWN PROBLEM FOR - THAT IS WHY THE WAITING LIST IS SO LONG). IT WILL BE OVER $8000 TO FIX AND I STILL OWE ON THE LOAN FOR THE CAR THAT I HAVE HAD LESS THAN 3 YEARS. IF HEMI MOTORS ARE A PROBLEM, JEEP SHOULD MAKE THEM WITH V6 NOT THE HEMI V8 MOTORS. THERE IS NO RECALL FOR THIS AS OF NOW. I AM STUCK WITHOUT A VEHICLE TO GET TO WORK AND A LARGE LOAN FOR A USELESS JEEP THAT I CAN'T DRIVE. IT HAS 90,000 MILES ON IT. WHY IS JEEP ALLOWED TO CONTINUE TO MAKE THESE IF THEY ARE SUCH ISSUES. WHY IS THERE NOT A RECALL ON HEMI ENGINES IN JEEPS? THEN WHEN YOU TRY TO CALL JEEP CORPORATE THEY CLAIM THEY RETURN CALLS ONCE A WEEK (WHICH THEY DON'T) AND THE CUSTOMER SERVICE REPS TOLD ME "THING HAPPEN". THIS IS A TERRIBLE WAY OF DOING BUSINESS AND AS A JEEP OWNER FOR MANY MANY YEARS I WILL NEVER BUY A JEEP AGAIN. HOPEFULLY THIS HAPPENS ENOUGH THAT THEY WILL NEED TO DO A RECALL AND I CAN RECOUP SOME OF MY MONEY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234942July 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
AFTER FAILING INSPECTION IT WAS IN SHOP 6 WEEKS FOR REPAIR BUT WAS NOT REPAIRED! IT MISSES MORE THAN EVER, MOST OFTEN DURING IDLE & HAS DIFFICULTY STARTING AT TIMES & YOU CAN SMELL GAS SOMETIMES MAKING ME FEAR IT WILL CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234356July 24, 2019
STEERING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, THE OWNER DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING PUMP. ONE STEP AUTO CHRYSLER OF FORT WALTON (541 MARY ESTHER CUT OFF, FORT WALTON BEACH, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234035July 23, 2019
ENGINE, POWER TRAIN
I HAVE LESS THAN 76K MILES ON MY JEEP. I HAVE BEEN THE ONLY OWNER, TAKING EXCEPTIONAL CARE OF MY JEEP, ALWAYS GETTING OIL CHANGES ON TIME AND MAINTENANCE WITH VERY FEW CITY MILES ON MY JEEP AND I AM HAVING TO PAY 10K FOR A NEW MOTOR AND CAMSHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234252July 23, 2019
UNKNOWN OR OTHER
THE CATALYTIC CONVERTER WENT BAD 6 MONTHS AFTER I PURCHASED THE VEHICLE AS I WAS DRIVING ON THE HWY THE CHECK ENGINE LIGHT CAME ON I TOOK IT BACK TO JEEP THEY TOLD ME $2300 TO FIX IT. AND I HAD JUST PURCHASED THE VEHICLE 6 MONTHS PRIOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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