Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10258072February 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. APPROXIMATELY A FEW SECONDS LATER, THE VEHICLE RESTARTED. THE CONTACT HEARD A NOISE AND THE VEHICLE JERKED BEFORE STALLING AND LOSING POWER. THE DEALER COULD NOT FIND ANY FAILURES. THE CONTACT IS CONCERNED AND DOES NOT WANT TO DRIVE THE VEHICLE IN THIS CONDITION. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257776February 7, 2009
ELECTRICAL SYSTEM
2003 JEEP LAREDO DRIVING NORMAL,CAR JUST STALLS(STOPS RUNNING) IT OCCURS AS OFTEN AS YOU DRIVE. THE DEALER CHANGED A SHAFT COST 497. STILL STALLING, GOING BACK MONDAY I WILL KEEP ALL PARTS NOW ON. I TROUBLE SHOT THIS IT SEEMS TO BE A DESIGN DEFECT. THIS IS NOT SAFE I WAS ON THE EXPRESSWAY WITH MY KIDS IN THE LEFT LANE. I ALMOST '!@#$% MYSELF(NOT SAFE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256474January 27, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEAT ON THE DRIVER'S SIDE OVERHEATED. HE HAD TO PULL OVER AND EXIT THE VEHICLE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 62,008. UPDATED 02/24/09. *LJ UPDATED 02/24/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255819January 21, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
GOOD DAY, I'M FILING A COMPLAINT WITH MY 2002 JEEP GRAND CHEROKEE. THE HEAT HAS STOP WORKING. FIRST IT WAS THE PASSENGER SIDE THAT STOPPED WORKING AND NOW SIMPLY NO HEAT COMES OUT AT ALL. AFTER EXTENSIVE WEB RESEARCHING, I HAVE FOUND A SHOCKING NUMBER OF FELLOW JEEP OWNERS HAVE THE SAME PROBLEM, STEMMING BACK TO 1990 MODELS. APPARENTLY THE "BLEND ACTUATORS" ARE DEFECTIVE AND START TO GO OUT ONE SIDE AT A TIME, FINISHING WITH THE MAIN ACTUATOR FAILING CAUSING NO HEAT WHAT SO EVER!! REPAIR FACILITIES ALL STATE THE SAME THING: ENTIRE DASH MUST BE REMOVED TO REPLACE TWO-THREE DIFFERENT ACTUATORS COSTING AN OWNER IN EXCESS OF CLOSE TO $1000.00. THIS IS NOT ACCEPTABLE AND EXTRAVAGANT!! FROM THE NUMBER OF COMPLAINTS I SEE ON A SIMPLE WEB SEARCH, I'M NOT THE ONLY ONE WHO FEELS THIS WAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255164January 15, 2009
AIR BAGS:FRONTAL
OCT 13, 2008 MY 2003 JEEP GRAND CHEROKEE LIMITED, VIN # EXPERIENCED AN UNEXPLAINED DRIVER AND PASSENGER AIRBAG DEPLOYMENT, WHILE STOPPED WITH THE ENGINE RUNNING. I WAS UNHURT, BUT MY PASSENGER WHO WAS REACHING OVER TO SHAKE HANDS WITH A NEIGHBOR WAS SLIGHTLY INJURED (NO HOSPITALIZATION). INSURANCE, JEEP DEALERS, EXTENDED WARRANTY PARTIES WOULD NOT REPAIR BAGS. JEEP (CORPORATE) DID SEND INVESTIGATOR AND DID ARRANGE FOR AIR BAGS TO BE REPAIRED AT SPRING CHRYSLER JEEP IN SPRING, TX. THE DEALER, PER CORPORATE DIRECTIVE, REPLACED BOTH AIRBAGS AND SEAT BELT MODULES. THEY DID NOT REPLACE ANY WIRING HARNESSES, OR OTHER ASSOCIATED PARTS. THE DEALER DID NOT ATTEMPT TO DETERMINE THE ACTUAL CAUSE OF THE ACCIDENT. THEY WERE DIRECTED TO SEND THE REMOVED PARTS TO CHRYSLER. SINCE THEY DID NOT OR WOULD/COULD NOT DISCLOSE TO ME THE DEFECT AND DID NOT REPLACE THE ENTIRE SYSTEM, I AM VERY CONCERNED (SCARED) FOR MY SAFETY. AN UNCOMMANDED AIRBAG DEPLOYMENT (RARE OR NONE DOCUMENTED SINCE NO SEVERE INJURIES OCCURRED) COULD HAVE CATASTROPHIC CONSEQUENCES. THE SUV IS CURRENTLY AT THE DEALER. IT WAS READY/REPAIRED 16 DEC 2008. I AM NOT SURE HOW TO HANDLE THIS. COULD YOU PLEASE HELP? TR JONES *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10254477January 10, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I RECENTLY PURCHASED A 2003 JEEP GRAND CHEROKEE OVERLAND OVER THE SUMMER OF 2008. I LIVE IN MN AND IT IS RATHER COLD HERE. AROUND OCTOBER THE HEAT IN MY JEEP WHEN OUT, I TOOK IT INTO THE SHOP AND THEY TOLD ME IT WAS THE "BLEND DOOR" THAT WAS CAUSING THE PROBLEMS AND ITS GOING TO BE $800 TO FIX IT BECAUSE REMOVAL OF THE DASH IS REQUIRED AND THERE IS A LOT OF LABOR FOR A PART THAT ONLY COSTS $50. I HAVE BEEN DOING MY RESEARCH AND IT SEEMS THIS IS A VERY COMMON PROBLEM FOR JEEP OWNERS AND IT IS ACTUALLY QUITE COMMON WHEN YOU REACH AROUND 60,000-80,000 MILES MY CAR HAD 74,000. I GO TO COLLEGE AND DON'T HAVE THAT KIND OF MONEY TO FIX IT RIGHT NOW AND I LIVE IN A VERY COLD STATE, IM VERY UPSET WITH JEEP RIGHT NOW IF PROBLEMS LIKE THIS ARE HAPPENING TO PEOPLE SOMETHING SHOULD BE DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253238December 30, 2008
VISIBILITY
PASSENGER SIDE HEAT STOPPED WORKING. IT APPEARS TO BE A COMMON PROBLEM AND DESIGN FLAW IN THE BLEND DOOR OF JEEP GRAND CHEROKEE'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253261December 30, 2008
VISIBILITY
I WAS ROLLING DOWN MY AUTOMATIC WINDOW IN MY 03 JEEP GRAND CHEROKEE AND IT MADE A LOUD SOUND AND WILL NOT ROLL BACK UP. THIS IS THE SECOND TIME THIS HAS OCCURRED. FROM RESEARCH ONLINE THIS SEEMS TO BE A HUGE PROBLEM AMONG OWNERS OF THE SAME MAKE/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253008December 29, 2008
VISIBILITY
1. NOTHING I DID BESIDES DRIVING THIS JEEP. 2. EVERYDAY 24/7 3. NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE I CANT AFFORD IT. 2003 JEEP BLEND DOOR ISSUE, LIVE IN OREGON AND WITH NO DEFROST AND ONLY VEHICLE I CAN DRIVE AT THE MOMENT IS VERY DANGEROUS. IT GET REALLY COLD HERE AND SNOWS THROUGHOUT THE WINTER. DANGEROUS AND FREEZING COLD... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252793December 25, 2008
VISIBILITY
VENTILATION SYSTEM IN MY GRAND CHEROKEE IS MAKING NOISE AND BLOWING COLD AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252630December 23, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
LOSS OF ANY AND ALL HEAT. STARTED WITH THE FAILURE OF THE BLEND DOOR ACTUATOR, RESULTING IN THE LOSS OF HEAT ON THE PASSENGER SIDE. BLOW COLD AIR WHEN SETTING IS SET AT A HIGH TEMPERATURE. THEN THE RECIRCULATOR DOOR THAT FELL OFF THE SMALL HINGE AND DROPPED ON TOP OF THE BLOWER DISRUPTING THE FLOW OF ANY AIR THOUGH THE HEATING SYSTEM. THEN THE BLOWER ITSELF FAILED RESULTING IN NO AIR, HOT OR COLD, BEING PRODUCED. CURRENTLY NO HEAT OR DEFROST IS BEING PRODUCED RESULTING IN LIMITED VISIBILITY WHILE DRIVING AND NO HEAT WHEN OUTSIDE TEMPERATURE TODAY IS AT 1 DEGREE ABOVE ZERO AND OVER A FOOT OF SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252451December 21, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
LITTLE TO NO HEAT ON PASSENGER SIDE THEN NO HEAT IN TRUCK. HEATER BLEND AIR DUCT HAD TO BE REPLACED A COST OF 89DOLLARS FOR PART AND 900 DOLLARS LABOR AN AS IT TURNS OUT THIS IS A VERY COMMON PROBLEM WITH JEEPS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251925December 16, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2003 JEEP GRAND CHEROKEE HAS HAD THE WINDOW JUST BEGIN TO FALL INTO THE DOOR ON THREE OUT OF THE FOUR WINDOWS NOW AND IT IS USUALLY AT THE MOST DANGEROUS MOMENT POSSIBLE WHILE I'M ON THE HIGHWAY OR ON THE ROAD IN GENERAL. I TURN TO SEE NO WINDOW OR THE WINDOW MYSTERIOUSLY DOWN AND I AM UNABLE TO ROLL IT UP. THIS PRESENTS MANY DIFFERENT HAZARDS NOT ONLY TO THE VEHICLE ITSELF BUT, ALSO TO THE OCCUPANTS WHETHER IT IS A CHILD OR MY CANINE COMPANION THEY BOTH LIKE TO LEAN ON THE WINDOW AND LOOK OUT EVEN THOUGH A CHILD WILL HAVE A SEATBELT ON IF THE WINDOW FALLS DOWN AND THE CHILD FALLS OUT TOWARDS THE OPPOSING TRAFFIC STILL HANGING BY A SEAT BELT THIS IS NOT A SITUATION I AM WILLING TO RISK. AND I WILL LOSE MY PUPPY IF HE IS SITTING THERE NO DOUBT ABOUT IT HE WILL FALL RIGHT OUT AND IT ISN'T EASY TO LEAVE HIM AT HOME EVERY TIME I GO SOMEWHERE BECAUSE I'M AFRAID OF THE WINDOW FAILING AGAIN IT'S COMPLETELY UNPREDICTABLE. ALSO WITH THE WEATHER IT IS NOT VERY PRACTICAL TO PULL OFF OF THE HIGHWAY WHICH IS AN EXTREMELY DANGEROUS AREA ALREADY BUT TO TRY AND SOMEHOW PROP THE WINDOW UP ISN'T A SAFE SITUATION ANY WAY YOU LOOK AT IT. AS CARS WHISK BY AT UPWARDS OF 70 MILES AN HOUR I TRY AND FIX SOMETHING THAT CAN BE FIXED BY CHANGING ONE PART ON THE WINDOW REGULATOR. THERE IS ALREADY AN AFTER MARKET BLOCK THAT CAN REPLACE THE FAULTY BRITTLE PLASTIC PIECE. I WOULD APPRECIATE SOME CONSIDERATION WITH THIS ISSUE. //S// JAKE TRIONE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251776December 15, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAVING TROUBLE WITH AC- HAD VALVE REPLACED, THE NEXT DAY AIR STOPPED COMING OUT OF THE VENTS. TOOK BACK TO SHOP AND HAD TO HAVE THE BLEND DOOR REPLACED. HAVE RESEARCHED ON-LINE AND THIS IS A VERY COMMON & EXPENSIVE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250664December 3, 2008
VISIBILITY
THE HEATER IN MY 2003 JEEP GRAND CHEROKEE OVERLAND HAS FAILED DUE TO A KNOWN DEFECT IN THE TEMPERATURE BLENDER DOOR THAT PREVENTS HEAT FROM GETTING REDIRECTED ONTO THE WINDSHIELD TO DEFROST THE GLASS. CHRYSLER HAS TO MY KNOWLEDGE NOT ISSUED A VOLUNTARY RECALL TO FIX THIS PROBLEM. THIS IS A SERIOUS SAFETY ISSUE HERE IN MONTANA WHERE WE NEED TO BE ABLE TO SEE IN WINTER WEATHER. I WAS NEARLY IN AN ACCIDENT THIS MORNING WITH MY 6-YEAR OLD SON IN THE CAR DUE TO THE WINDSHIELD FREEZING UP AND MY NOT BEING ABLE CLEAR THE GLASS. PLEASE, PLEASE, PLEASE ISSUE A RECALL NOTICE TO FORCE CHRYSLER TO FIX THIS KNOWN PROBLEM. I AM SURE THERE ARE MANY OTHER JEEP OWNERS WHO HAVE FILED SIMILAR COMPLAINTS. THIS IS A SAFETY ISSUE JUST AS IMPORTANT AS THE SEAT-HEATER RECALL FOR THE SAME MODEL. THANK YOU. BILL HAYNES *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250526December 2, 2008
VISIBILITY
2003 JEEP GRAND CHEROKEE HEAT GOES OUT DUE TO MALFUNCTIONING BLENDER DOORS INSIDE DASH. NO DEFROST SO IT IMPAIRS VISION IN MORNINGS. DEALER WANTS $1800 TO REPAIR. GO TO WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P6 TO SEE LIST OF COMPLAINTS FROM OTHER JEEP OWNERS. THIS WILL CAUSE A DEATH SOON. PEOPLE CAN NOT AFFORD TO HAVE FIXED EVEN ONCE MUCH LESS EVERY WINTER AT THE TUNE OF $1800! PLEASE HELP. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249714November 24, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SAFETY RECALL F17 - HEATED SEAT ELEMENTS, GRAND CHEROKEE 2003 RECALL COMPLETED 07AUG06 BY SMITH STOKES CHRYSLER, HIGHWAY 87,PO. BOX 1496, REIDSVILLE, NC 27323. RECALL ELEMENT REPLACED WITH DEFECTIVE PART, REPLACEMENT FAILED 24OCT08, BURNED HOLE IN PASSENGER SEAT AND BURNED HOLE IN DAUGHTER'S SWEATER, DAUGHTER WAS NOT BURNED. SO FAR CHRYSLER ONLY WANTS TO PAY HALF THE COST TO REPLACE A RECALL ITEM, MY SHARE WOULD BE ABOUT $500 - $600 DOLLARS. MIS. KAREN DAVIS, SERVICE MANAGER AT SMITH STOKES. THANK YOU FOR YOUR ASSISTANCE. RICHARD HUDSON *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10249014November 17, 2008
VISIBILITY
COLD AIR COMES OUT OF THE HEATER SYSTEM ON ANY TEMP AND/OR ZONE SETTING. FIRST STARTED WITH PASSENGER SIDE, NOW BOTH PASSENGER AND DRIVER SIDE BLOW ONLY COLD AIR...CAUSING VISIBILITY ISSUES (FOG/FROST ON THE WINDSHIELD), PARTICULARLY DURING HIGH HUMIDITY OR INCLEMENT WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248894November 15, 2008
VISIBILITY
BROKEN MODE BLEND DOORS ON 2003 GRAND CHEROKEE WITH DUAL CLIMATE CONTROLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248730November 13, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2003 JEEP GRAND CHEROKEE WITH THE DUAL CLIMATE CONTROL AND THE BLEND DOORS OF THE HEATING SYSTEM HAVE FAILED CAUSING COOLED AIR OUT ONE SIDE OF THE VEHICLE. THE REPAIR WILL COST ANYWHERE FROM $300 (IF I DO IT MYSELF) UP TO $1500 FOR A DEALER TO FIX IT. THIS IS SUCH A HUGE UNDERTAKING THAT MOST IF NOT ALL OWNERS CAN NOT DO IT THEMSELVES. IN MY RESEARCH I HAVE FOUND THAT AROUND 90% OF JEEP FROM 2000 TO 2004 HAVE THIS PROBLEM. THIS IS NOT A SMALL ISSUE AND THE AUTO MAKER IS FULLY AWARE OF THE FAILING EQUIPMENT INSTALLED IN THESE VEHICLES. THERE EITHER NEEDS TO BE A RECALL TO CORRECT THE PROBLEM OR A CLASS ACTION LAW SUIT AGAINST THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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