Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10177859January 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AC/HEATER NOT BLOWING HOT AIR..CAUSING WINDOW TO FROST AND ICE UP...NOT COVERED UNDER WARRANTY...BLEND DOORS....LOTS OF COMPLAINTS....VERY SERIOUS, WINDSHIELD FROSTING OVER WHEN DRIVING!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177820January 4, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DEFROSTER SYSTEM BLOWS ONLY COLD AIR MAKING IT DIFFICULT(IMPOSSIBLE AT TIMES) TO CLEAR THE WINDSHIELD. THIS ISSUE OCCURS REPEATEDLY ON COLD RAINING DAYS AND MAKES VISIBILITY OUT THE FRONT WINDSHIELD VERY POOR. THIS ISSUE COULD RESULT IN A SERIOUS TRAFFIC ACCIDENT. THE ISSUE IS WELL KNOWN IN 99-04 JEEP GRAND CHEROKEES WITH THE DUAL CLIMATE CONTROL SYSTEMS. TO CORRECT THE ISSUE THE ENTIRE DASH, STEERING WHEEL, A/C EVAPORATOR AND HEATER CORE MUST BE REMOVED TO GAIN ACCESS TO THE BLENDER DOORS AND RECIRCULATION DOORS WHICH ARE THE CAUSE OF THE ISSUE. THIS ISSUE OCCURS IN 100% 99-04 JEEP GRAND CHEROKEES VEHICLES QUIPPED WITH THE DUAL CLIMATE CONTROL SYSTEM, SO THE PROBABILITY OF A DEATH(S) OCCURRING DUE TO THIS DEFECT ARE EXTRAORDINARILY HIGH. PLEASE TAKE THE APPROPRIATE ACTION TO PROTECT THE PUBLIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177828January 4, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR ON JEEP GRAND CHEROKEE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177642January 3, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR FAILURE ON DUAL ZONE CLIMATE CONTROLLED 2001 JEEP GRAND CHEROKEE. THIS WAS REPAIRED BY A DEALER AT A COST OF $1000 DOLLARS, AND HAS FAILED AGAIN 2 MONTHS LATER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177249December 28, 2006
STEERING
STEERING WHEEL RUBS AND SHAKES WHEN TURNING AT LOW SPEEDS. LOUD RUBBING SOUND LIKE DRAGGING YOUR FINGER OVER A BALLOON. CAUSES DIFFICULTY STEERING AND IS DANGEROUS IN PARKING LOTS. THIS IS AN ONGOING PROBLEM AND DAILY OCCURRENCE WITH THE VEHICLE. I'VE OWNED TWO OTHER JEEP GRAND CHEROKEES - A 1999 MODEL AND A 2000 MODEL IN ADDITION TO THE 2001 JEEP GRAND CHEROKEE I'M HAVING THIS PROBLEM WITH. THEY ALL HAD THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177066December 27, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER ON MY 2001 JEEP GRAND CHEROKEE DOES NOT WORK ON THE PASSENGER SIDE. THE BLEND DOOR HAS FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177161December 27, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE USING THE HEAT ON MY 2001 JEEP GRAND CHEROKEE THE PASSENGER SIDE WILL GET COLD AND NO HEAT WILL COME OUT FROM THE PASSENGER SIDE VENTS JUST COLD AIR. I WENT TO THE LOCAL JEEP DEALER TO HAVE THE PROBLEM DIAGNOSED, AND THEY SAID THAT THE PASSENGER BLEND DOOR ACTUATOR FAILED,AND WERE GOING TO CHARGE $1,300.00 TO REPAIR AND REPLACE THE DAMAGED PARTS AND IS NOT COVERED UNDER THE WARRANTY. I HAVE BEEN DOING SOME RESEARCH ON THIS PART AND PROBLEM AND FROM JUST PUTTING THE PART NUMBERS (#05134349AA AUTO A/C MID CASE BLEND ASSEMBLY AND #05134347AA AUTO A/C AIR RECIRCULATION ASSEMBLY) INTO GOOGLE IT SEEMS TO BE A COMMON PROBLEM WITH MOST RECENT JEEP GRAND CHEROKEES LAREDO AND LIMITED. I HAVE FOUND AT LEAST TWO JEEP FORUMS WHERE THIS PROBLEM IS POSTED. DAIMLER CHRYSLER KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL SERVICE BULLETIN TSB (#24-001-04). I DO NOT SEE WHY THIS HAS NOT BEEN AN ISSUE OF RECALL OR FALLS UNDER ANY WARRANTY THAT IS PROVIDED BY DAIMLER CHRYSLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176912December 25, 2006
VEHICLE SPEED CONTROL
I STOPPED FOR A LEFT TURN AT A 4 WAY INTERSECTION, IN ORDER TO LET THE UPCOMING TRAFFIC PASS. WHEN IT WAS CLEAR, I STARTED TO TURN LEFT AND SLIGHTLY UPHILL. ALL OF A SUDDEN, THE ENGINE REVVED INTO THE HIGHS AND WITH A LOUD NOISE, THE CAR ACCELERATED. I IMMEDIATELY HIT THE BRAKE, BUT THE CAR KEPT ON ACCELERATING SO STRONGLY THAT IT WAS OVERTURNING TO THE LEFT AND WHILE I WAS STILL ON THE BRAKES, IT THEN ACCELERATED INTO THE DOOR OF A CAR, WHICH WAS WAITING AT THE RED LIGHT AND WAS ACTUALLY STANDING 180 DEGREES TOWARDS MY LEFT, BEHIND ME WHEN I STARTED. THE DOOR OF THIS CAR WAS TURNED SIGNIFICANTLY INWARDS WHERE THE FRONT OF MY CAR HIT. THE OTHER CAR WAS EVEN PUSHED ALL THE WAY TO THE CURB UNTIL MY CAR FINALLY CAME TO A STOP. ALL THIS WHILE I WAS STANDING ON THE BRAKE. FORTUNATELY, NOBODY WAS HURT. ALTHOUGH I HAD 2 WITNESSES, WHO TESTIFIED THE UNUSUAL ACCELERATION AND BEHAVIOR OF MY CAR, I HAVE BEEN CHARGED FOR THIS ACCIDENT WITH SIGNIFICANT DAMAGE ON THE OTHER CAR, WHICH TURNED OUT TO BE A TOTAL. MY CAR WAS ABOUT 2 MONTHS OLD AT THIS TIME, BUT I HAVE BEEN A SECURE DRIVER WITH NUMEROUS MODELS FOR MORE THAN 20 YEARS. MY LONG EXPERIENCE ALSO INCLUDES DRIVING A 10 TON UTILITY TRUCK IN THE MILITARY AND I HAVE NEVER HAD ANYTHING SIMILAR HAPPEN. I ASKED MY 5-STAR DEALERSHIP TO CHECK INTO THE ELECTRONICS AND THE BOARD COMPUTER. THEY SAID THAT THEY DIDN'T FIND ANYTHING, SO I HAD NO CASE. HOWEVER, I READ ABOUT SIMILAR EVENTS AND ONE IN PARTICULAR MOST RECENTLY, WHICH PROVIDED A LINK TO THIS COMPLAINT FORM. I DIDN'T REPORT THIS EARLIER, BECAUSE I DIDN'T KNOW ABOUT THIS COMPLAINT POSSIBILITY BACK THEN. HOWEVER, THE OFFICIAL DOCUMENTS ARE STILL AVAILABLE. THANK YOU. JM . NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176795December 22, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
(1) INCREASING FREQUENCY OF DEFROSTER/HEATER/VENTILATION SYSTEM MALFUNCTION (2) AIR OF THE WRONG TEMPERATURE WILL COME FROM THE VENTS, OR MORE OFTEN -AND MORE IMPORTANTLY, NO AIR WILL COME FROM THE VENTS, INCLUDING THE WINDSHIELD DEFROSTER VENTS, EVEN THOUGH THE BLOWER IS OBVIOUSLY WORKING. I AM OFTEN UNABLE TO CLEAR WINDSHIELD OF CONDENSATION IN ORDER SEE WELL ENOUGH TO DRIVE SAFELY. (3) THE DEALERSHIP TELLS ME IT WILL COST $2500.00 TO FIX THE PROBLEM, AND I CAN'T AFFORD THAT. SO NOTHING HAS BEEN DONE TO FIX THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176360December 18, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
FRONT WINDSHIELD AND PASSENGER SIDE WINDOWS FOGGING. AC MAKING LOTS OF NOISES. SMELL OF COOLANT INSIDE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176283December 16, 2006
VEHICLE SPEED CONTROL
MY VEHICLE, JEEP GRAND CHEROKEE 2001 LIMITED ADDITION WITH AROUND 47,000 MILES ON THE ODOMETER PERFORMED SATISFACTORILY UNTIL THIS MORNING WHEN MY WIFE WAS RETURNING FROM THE USUAL DROP-OFF OF MY SON TO THE PRESCHOOL. AS SHE WAS WAITING FOR THE GARAGE DOOR OF THE APARTMENT COMPLEX WHERE WE LIVE WHILE HER FOOT WAS ON THE BRAKE, THE CAR SUDDENLY SHOT UP AND CRASHED THROUGH THE GARAGE DOOR AND CAME TO COMPLETE STOP 20 FEET FROM THE GATE. THIS HORRIFYING EXPERIENCE, FORTUNATELY, DID NOT CAUSE ANY PHYSICAL INJURY TO MY WIFE AND MY 15 MONTHS DAUGHTER SECURED IN THE BACK SEAT. LUCKILY, THERE WAS NO INCOMING CAR NOR PEOPLE INJURED. HOWEVER, WE ARE AFRAID THAT THE VEHICLE WHICH SUSTAINED MAJOR DAMAGES TO THE BODY WILL NOT PROVIDE ANY MORE PEACE OF MIND. IT IS DEFINITIVELY A WAKE-UP CALL FOR US TO SEARCH A MORE SAFE VEHICLE FOR MY FAMILY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10176285December 16, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THERE WAS NO HEAT ON PASSENGER SIDE DUE TO BLEND DOOR FAILURE. THEREFORE DEFROSTING THE WINDSHIELD PROPERLY WAS NOT POSSIBLE. THIS WAS FOLLOWED SHORTLY BY A LEAKING HEATER CORE WHICH FILLED THE CAR WITH COOLANT MIST DURING VEHICLE OPERATION. THE BLEND DOORS ASSEMBLIES WERE REPLACED ALONG WITH THE HEATER CORE TO SOLVE THE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176204December 15, 2006
ELECTRICAL SYSTEM, EQUIPMENT, UNKNOWN OR OTHER
AIR ONLY BLOWS ONE SPEED ONLY AT CONSTANT SPEED WHEN ACCELERATING AND CUTS OFF WHEN BRAKING. THE AIR ONLY BLOWS HOT AIR AND THE TEMP CAN NOT BE CHANGED. THE AIR/HEAT STARTED TO NOT WORK CORRECTLY ON THE PASSENGER SIDE FIRST THEN REACHED THE DRIVERS SIDE. THERE IS LOUD CREAKING NOISES COMING FROM THE DASH WHEN THE UNIT IS TURNED ON OR WHEN THE CAR IS CUT OFF. IT CAN EVEN BE HEARD OUTSIDE OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176251December 15, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THE DEFROSTER DOESN'T WORK CORRECTLY DUE TO THE BLEND DOORS FAILING TO OPEN WHEN NEEDED. I SEE THIS AS A VERY DANGEROUS SAFETY ISSUE IN COLD/ICY WEATHER HERE IN NEW ENGLAND. IT SEEM TO BE A COMMON PROBLEM AFTER SPEAKING WITH THE JEEP SERVICE PEOPLE AND OTHER GRAND CHEROKEE OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175809December 11, 2006
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PULSATED, WHEN THE BRAKE PEDAL WAS DEPRESSED. IT WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, WHERE DIFFERENT PARTS OF THE BRAKES WERE REPLACED HOWEVER; THE PROBLEM RECURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175688December 10, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, UNKNOWN OR OTHER
BLEND AIR DOORS FOR AC/HEAT FAIL AND CAUSE LOSS OF HEAT AND WINDSHIELD TO FOG UP. BEEN SERVICED AND REPLACED TWICE ALONG WITH AC/HEAT CONTROLLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175723December 10, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2001 JEEP GRAND CHEROKEE BLOWING COLD AIR AND MAKING CRACKING SOUNDS FROM THE DASH. CAN NOT AT TIMES STOP THE COLD AIR COMING FROM DASH AND VENTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175449December 7, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER FAILURE CAUSES THE WINDSHIELD TO FOG OVER AND SINCE THERE IS NO HEAT IT WON'T DEFOG IT. THIS CAUSES ME TO HAVE TO WIPE THE WINDSHIELD WITH MY HANDS/NAPKINS. COULD BE VERY DANGEROUS IF THIS HAPPENS WHILE DRIVING IN TRAFFIC OR AT NIGHT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175481December 7, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED THE DRIVER SIDE WINDOW DID NOT GO DOWN. THE VEHICLE WAS TAKEN TO THE SERVICE, WHO DETERMINED THE WINDOW REGULATOR FRACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175509December 7, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS NEVER TOLD THAT THERE WAS A PROBLEM WITH 1999-2004 JEEP GRAND CHEROKEES AIR CONDITIONING UNITS FAILING?! WHY HAS JEEP DONE NOTHING ABOUT THIS PROBLEM!?! I AM NOW STUCK WITH A JEEP THAT HAS UNCONTROLLABLE AIR CONDITIONING MALFUNCTIONS.. I AM VERY UPSET WITH JEEP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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