Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10235649July 24, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY JEEP GRAND CHEROKEE, 2000 MODEL, HAVE A COMMON FAILURE WITH THE BLEND DOORS IN THE VENTILATION SYSTEM. THIS IS A WELL KNOW ERROR ON THESE CARS, AND HAPPENS WITH EVERY ONE OF THEM. I HAVE A DUAL VENTILATION SYSTEM THAT CONTROLS EACH SIDE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235421July 23, 2008
ELECTRICAL SYSTEM
BOUGHT THE 2000 JEEP GRAND CHEROKEE LTD BACK IN DECEMBER OF 2007. THE A/C WORKED GREAT. MOVED TO MIAMI, FL ON 01/08 , AND HAD TO START USING A/C ALOT. WHILE LEARNING THE VEHICLES HABITS. I NOTED THE A/C UNIT TO STOP WORKING WHEN ON. THE UNIT WOULD BE ON, AND THEN GO OUT, AND COME BACK ON. LIKE THERE WAS A SHORT SOMEWHERE. I ALSO SMELT A BURNING SMELL IN THE CAB. I STOPPED TURNING ON A/C UNIT ALL TOGETHER AT MY GRANDFATHERS REQUEST UNTIL I MOVED BACK TO NC ON 07/08. WHEN HE LOOKED AT THE A/C COMPONENTS; HE NOTED THAT THE "BLOWER MOTOR RESISTOR" (LOCATED UNDER PASSENGER SIDE GLOVE BOX, AND BESIDE THE BLOWER UNIT )WAS MELTED SO BAD THAT THE WIRES AT THE 3 PRON FEMALE CONNECTOR WAS FRAYED/EXPOSE (WHERE HEAT MELTED/SHRUNK CONNECTORS AWAY FROM WIRES) LEAVING HOT WIRES TOUCHING ONE ANOTHER. THIS IN RETURN CAUSED WIRE EXPOSURE. THE "BLOWER MOTOR RESISTOR" UNIT ENDED UP MELTING SO BAD IT WAS WARPED. THIS PART ALSO NEVER ONCE BLEW THE 40AMP FUSE UNDER HOOD FOR THE A/C UNIT.... OR ANYWHERE ELSE FOR THAT MATTER. I AM REALLY UPSET THAT MY VEHICLE COULD HAVE CAUGHT ON FIRE DUE TO LIVE WIRES/MELTING PARTS/ LACK OF FUSE BLOWING. THIS IS A 125$ PART MINUS DEALERSHIP REPAIR. PART RELATED TO CHEROKEE "LIMITED"DUAL CLIMATE FUNCTIONS OF THE A/C DASH UNIT (AIR POSITION KNOB, AUTOMATIC DIGITAL TEMP DISPLAY,AND AIR FLOW FAN KNOB). THE PART IS REMOVED WHICH MEANS TO CUT WIRES TO DETACH THE PART. THIS MEANS THE NEW PART WILL HAVE TO BE REWIRED BACK IN. JEEP SHOULD HAVE TO REPLACE ALL OF THE UNIT WIRES, AND PLASTIC CONNECTORS, AND FIND A WAY TO CONTROL THE MELT DOWN! PART UNFIXED DUE TO LACK OF MONEY TO REPAIR....! NO A/C IS BETTER THAN A BURNT CAR. (RIGHT????) OLD PART IS AVAILABLE AND A VERY COMMON PART TO BUY; RECALL IT JEEP! SOMEONE ELSE BEING SPOILED WOULD HAVE KEPT TURNING ON THE A/C FOR A BABY AND CAUGHT FIRE TO THE CAR. LUCKY FOR JEEP COMPANY, AND MYSELF I STOPPED USING THE A/C UNTIL LOOKED AT. RECALL IT...DEATH OR TOTAL LOSS OF CAR? ALOT OF A/C PROBLEMS IN THESE CARS HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235484July 23, 2008
SEATS
I OWN A 2000 JEEP GRAND CHEROKEE, WITH 150,000 MILES ON IT. WHILE DRIVING HOME FROM WORK ON JULY 21ST THE OUTBOARD FORWARD SUPPORT FOR THE DRIVER'S SEAT GAVE WAY. I IMMEDIATELY PULLED OVER AND LOOKED THE SEATS UNDERSIDE THOROUGHLY AND NOTICED THE FORWARD ELEMENT OF THE SEAT HAD INDEED BROKEN BETWEEN THE SEAT ITSELF, AND THE TRACK ON WHICH THE SEAT RIDES. I JARRED MY BACK MAKING A LEFT TURN WHEN THE ELEMENT OF THE SEAT GAVE WAY, AND IT LEFT ME WONDERING HOW A VEHICLE COULD HAVE A SEAT WHOSE SUPPORT STRUCTURE DESIGN ALLOWS FOR FAILURE OF AN ELEMENT CRITICAL TO THE SAFETY OF THE DRIVER OR PASSENGER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10235249July 22, 2008
EXTERIOR LIGHTING
PASSENGER SIDE BRAKE LIGHT CONSTANTLY FAILS ON 2000 MODEL JEEP GRAND CHEROKEE. THE PART HAS BEEN SERVICE BETWEEN 5 AND 10 TIMES AND CONTINUES TO FAIL LESS THAN 24 HOURS LATER. THE FAILURE IS ONLY NOTICEABLE WHEN THE HEAD LIGHTS ARE ON AND THE BRAKES ARE ACTIVATED. I HAVE BEEN PULLED OVER BY THE POLICE TWICE FOR THIS BUT WAS ABLE TO AVOID A TICKET BY SHOWING THE NUMEROUS REPAIR RECEIPTS AND EXPLAINING THE SITUATION. ON ONE OF THE OCCURRENCES, ALL REAR LIGHTING COMPLETELY FAILED EXCEPT FOR HAZARD LIGHTS (WHICH I HAD TO USE FOR SAFETY). I DON'T KNOW IF IT WAS RELATED TO THE ORIGINAL PROBLEM SINCE MY SERVICE PROVIDER CAN'T DIAGNOSE THE PROBLEM. THE SOCKETS HAVE BEEN REPLACED NUMEROUS TIMES AS WELL AS THE BULBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235106July 21, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ISSUE WITH HER ENGINE STALLING. WHILE DRIVING 10 MPH, THE VEHICLE COMPLETELY SHUT DOWN AND LOST POWER. THE VEHICLE WOULD NOT ACCELERATE. SHE WOULD USUALLY RESTART THE VEHICLE AFTER COASTING TO THE SHOULDER AND TURNING OFF THE VEHICLE; HOWEVER, IT WAS UNABLE TO BE RESTARTED AFTER THE MOST RECENT FAILURE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE OR IDENTIFY ANY TROUBLE CODES. THE CURRENT MILEAGE WAS APPROXIMATELY 85,000 AND FAILURE MILEAGE WAS 61,268. UPDATED 09/10/08 *BF UPDATED 09/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234889July 19, 2008
EXTERIOR LIGHTING, STRUCTURE
I HAVE A 2000 JEEP GRAND CHEROKEE LIMITED AND THIS IS THE SECOND THAT I HAVE WORKED ON AND I HAVE NOTICED THAT THE LICENSE PLATE LIGHTS WIRING HARNESS SEEM TO MELT ON THE BULBS AND I THINK OVER TIME THIS COULD BECOME A BIG RISK OVER TIME. THE HARNESS IS VERY HARD TO REPLACE AND I DON'T THINK MANY PEOPLE WOULD NOTICE CAUSE OF THE LOCATION. I HAVE BEEN BURNED BY THE HOT RUBBER TYPE PLASTIC. THIS IS THE THIRD TIME I HAVE HAD TO REPLACE THE LIGHTS OVER THE YEARS AND EVERY TIME IT JUST GETS WORST. ONCE ON MY 1999 JEEP GRAND CHEROKEE LAREDO THE LIGHT HOSING WAS BURNED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10234623July 17, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY BLEND DOOR THAT CONTROLS MY HEAT AND A/C ON MY 2000 JEEP GRAND CHEROKEE IS BROKEN. I'VE DONE A LOT OF RESEARCH ON THIS PROBLEM. THERE ARE ALOT OF JEEP OWNERS WITH THE SAME/SIMILAR PROBLEM. THIS SHOULD TOTALLY BE A RECALL AND SHOULD BE FIXED BY JEEP/CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234423July 15, 2008
LATCHES/LOCKS/LINKAGES
KEYLESS ENTRY NO LONGER FUNCTIONAL ON FRONT DRIVER AND PASSENGER DOORS. LOCKS MUST BE MANUALLY OPERATED. ACTUATOR MAKES A LOUD GRINDING/DRILLING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234173July 14, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
JEEP GRAND CHEROKEE, 2000 LOSING ANTI FREEZE AND AC R134 WITH NO OBVIOUS SOURCE OF LEAK. FULLY SERVICED WITH COOLANT. ANTI FREEZE ABOUT 1/2 WEEK. AC ABOUT A CAN EVERY TWO WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233545July 8, 2008
LATCHES/LOCKS/LINKAGES
3 OF MY DOORS HAVE TO BE EITHER MANUALLY LOCKED OR UNLOCKED. THE KEYLESS FUNCTION NO LONGER WORKS CORRECTLY FOR THEM. BOTH PASSENGER DOORS DO NOT UNLOCK WITH THE KEYLESS/ELECTRONIC FOB, THE DRIVERS DOOR DOES NOT LOCK WITH THE KEYLESS/ELECTRONIC FOB, ONLY MANUALLY. ANYTIME THE KEYLESS/ELECTRONIC FOB IS USED A NASTY GRINDING NOISE COMES FROM 1 OR MORE OF THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232149June 24, 2008
ENGINE AND ENGINE COOLING
MY JEEP HAS LESS THAN 90,000 MILES AND I HAVE HAD IT TOWED THREE TIMES IN ONE YEAR FOR CRANK SHAFT CENSORS JEEP PLACE REPLACED THEM EACH TIME SUPPOSEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232015June 23, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED AUTOMATICALLY REDUCED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE STALLED ON THE HIGHWAY WITHOUT WARNING AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE FAN MOTOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE CAUSED EXTENSIVE DAMAGE TO THE ENGINE. THE CONTACT EXPERIENCED FAILURES IDENTICAL TO THE ONES MENTIONED IN THE RECALL, BUT WAS DISPLEASED TO DISCOVER THAT HER VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231894June 21, 2008
VISIBILITY
ONLY COLD AIR BLOWS FROM THE RIGHT SIDE VENTS ON MY 2000 JEEP GRAND CHEROKEE. THIS BEGAN THE END OF THIS PAST WINTER. THIS PROBLEM AFFECTS THE HEAT VENTS AND THE DEFROST VENT, THEREFORE CAUSES A SAFETY HAZARD, AS THE RIGHT SIDE WINDSHIELD ICES UP. FROM MY SEARCHES, THIS APPEARS TO BE A BIG PROBLEM, EFFECTING MANY JEEP OWNERS. MY MECHANIC AT THE DEALERSHIP, SAID IT WOULD BE ABOUT A GRAND TO FIX. HE ALSO DID NOT EVEN ASK ME IF I WANTED TO GET IT FIX, ALMOST LIKE IT WAS TOO TIME CONSUMING AND DID NOT WANT ME TO GET IT FIXED. SO, THEREFORE I HAVE NOT HAD IT FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231926June 21, 2008
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
JEEP GRAND CHEROKEE, 2000' LOSING ANTI FREEZE WITH NO OBVIOUS SOURCE OF LEAK. NOW OVERHEATING TO MAX TEMPERATURE EVEN THOUGH FULLY SERVICED WITH COOLANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231686June 20, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE COOLING SYSTEM FAILURE. REPLACED FAN CLUTCH, THERMOSTAT AND WATER PUMP. ENGINE STILL OVERHEATS AT IDLE SPEED. JUST OVER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230040June 5, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHEN I AM IDLING OR MOVING AT A SLOW SPEED MY TEMPERATURE WILL RISE CAUSING MY VEHICLE TO OVER HEAT. I'M ALSO LOSING COOLANT VERY FAST BUT CAN NOT SEE WHERE IT IS GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229888June 4, 2008
EQUIPMENT
THE FAILURE IS IN THE AIR CONDITIONING SYSTEM. THE FAILURE CAUSES THE AIR CONDITIONER TO ONLY BLOW COLD AIR. THE REPAIR WOULD COST BETWEEN $1500 AND $2500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228549May 21, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. SPEED WAS NOT A FACTOR DURING THE FAILURES. THE DEALER REPLACED THE CRANKSHAFT POSITION SENSORS; HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. HE TOOK THE VEHICLE BACK TO THE DEALER FOR A DIAGNOSIS, BUT NO CODES SURFACED ON THE DIAGNOSTIC MACHINE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228268May 20, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH OR IDLING, THE VEHICLE SHUTS OFF. EVERYTHING ELSE IN THE VEHICLE CONTINUES TO WORK, BUT THE VEHICLE SHUTS DOWN AND WILL NOT RESTART UNTIL 10-15 MINUTES LATER. THE FAILURE IS WORSENING AND A DIAGNOSTIC WAS PERFORMED; HOWEVER, THE CAUSE OF THE FAILURE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228052May 16, 2008
LATCHES/LOCKS/LINKAGES
I WANT TO SEND A COMPLAINT ABOUT THE DOOR LOCK ACTUATORS ON OUR 2000 JEEP. I HAVE HAD TO REPLACE 4 OF THESE DUE TO THE "QUACKING" SOUND THAT EVENTUALLY SHOWS UP. IT IS A VERY ANNOYING SOUND AND BESIDES THAT THE LOCK DOESN'T WORK ANYMORE. YOU HAVE TO MANUALLY LOCK AND UNLOCK THE DOOR. THIS IS A KNOWN PROBLEM WITH THE JEEP DOOR LOCK ACTUATORS. I AM REQUESTING A RECALL BE MADE FOR JEEP TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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