Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10275936July 7, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY
VENTILATION SYSTEM IN YOUR GRAND CHEROKEE MAKING NOISE, BLOWING COLD AIR, OR JUST NOT FUNCTIONING PROPERLY? DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275122June 27, 2009
ELECTRICAL SYSTEM
NOTICED A DECREASE IN GAS MILEAGE AND CHECK ENGINE LIGHT ON. ABOUT 1 MONTH AFTER RADIO WOULD POP LOUDLY GAUGES ON DASH WOULD ACT ERRATICALLY, DIGITAL MILEAGE SCREEN WOULD FLICKER, VEHICLE STALLS WHILE DRIVING OR SITTING AT A STAND STILL AND THEN RESTART ON ITS OWN. WHILE DRIVING AND IT STALLS YOU LOOSE STEERING, ANTILOCK BRAKES. CAR RETURNS TO NORMAL IDLE AND SYMBOLS STAY LIT ON DASH, (BRAKE, AIRBAG, CHECK ENGINE LIGHT, ETC) BROUGHT TO DEALERSHIP CODE PO123 SO REPLACED THE THROTTLE/PEDAL POSITION SENSOR SWITCH A. DEALERSHIP SAID THAT WOULD RESOLVE THE STALL. 2 DAYS AFTER REPAIR VEHICLE STALLED, INSTRUMENTS WERE ERRATICALLY GOING FROM 0-100 MPH 0 RPMS-? NO ANTILOCK BRAKES, STEERING, ETC. WHOLE VEHICLE LOOSES POWER. BROUGHT TO DEALERSHIP WITH ALL INSTRUMENT LIGHTS LIT ON PANEL AND NO DIAGNOSTIC CODES WOULD POPULATE. AFTER THIS HAPPENS AND THE CAR IS SHUT OFF THE NEXT RESTART HAS A SLUGGISH RESTART. BATTERY WAS CHECKED MULTIPLE TIMES AND IS GOOD. OCCURRENCE IS ABOUT 8 TIMES A WEEKLY INTERMITTENTLY. THE CONSEQUENCES IS IT HAPPENS WITH NO WARNING, PUTS DRIVER IN DANGEROUS SITUATION DUE TO STALLING WHEN EVER IT DECIDES TO AND LOSS OF CONTROL OF THE VEHICLE. ALSO ON POSTED FORUMS THIS IS DISCUSSED HEAVILY AND NOBODY SEEMS TO KNOW HOW TO FIX THIS VERY UNSAFE AND POTENTIAL DEADLY FAULT WITH JEEPS. THEY RECOMMEND TO REPLACE THE PCM BUT I HAVE BEEN TOLD THIS IS A 50% EFFECTIVE RESOLUTION AND DEALERSHIPS I CALLED HAVE STATED THIS ISSUE IS WELL KNOWN AND NONE OF THEM HAVE BEEN ABLE TO FIND THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274802June 24, 2009
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
PASSENGER SIDE BEND DOOR DEFECTIVE PASSENGER SIDE TO HOT AND DOES NOT COOL VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274588June 22, 2009
VEHICLE SPEED CONTROL, AIR BAGS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH ON A DIRT COVERED ROAD, THE ENGINE BEGAN TO REV EXCESSIVELY FOLLOWED BY UNINTENDED ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN AND STRUCK A METAL POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED MODERATE INJURIES TO THE NECK AND BACK. THE POLICE WERE CALLED TO THE SCENE AND FILED A REPORT. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO AN AUTHORIZED DEALER. THE INSURANCE COMPANY WAS NOTIFIED AND IS INVESTIGATING THE FAILURE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10274259June 18, 2009
AIR BAGS:FRONTAL, SEAT BELTS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT WAS INVOLVED IN A CRASH. SHE WAS UNABLE TO REMEMBER THE DETAILS. THE SEAT BELTS FAILED AND SLAMMED HER INTO THE STEERING WHEEL. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. SHE WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED SOFT TISSUE DAMAGE TO HER KNEES, SEVERAL BRUISES, A BRUISED CHEST, AND OTHER MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 120,000. UPDATED 09/23/09 *BF CHRYSLER SENT THE CONSUMER A LETTER STATING THE IMPACT WAS NOT SIGNIFICANT ENOUGH TO DEPLOY THE AIRBAGS. THE CONCLUSION WAS SUPPORTED BY THE READINGS FROM THE ONBOARD COMPUTER WHICH DISCLOSED NO CODES, INDICATING THAT THE AIR BAG WAS FULLY OPERATIONAL AT THE TIME OF THE ACCIDENT. UPDATED 09/29/09.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10267861May 6, 2009
SEATS
2003 JEEP GRAND CHEROKEE LAREDO - DRIVER POWER SEAT. THE BRACKET THAT HOLDS THE SEAT IS BROKEN AND THE SEAT ROCKS. THE BRACKET IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266824April 27, 2009
SEATS
2003 JEEP GRAND CHEROKEE FRONT DRIVER SEAT BROKE THIS IS THE SECOND TIME IT HAS BROKE IT BROKE RIGHT AT THE BOLTS THAT HOLD IT DOWN FIRST TIME IT WAS WELDED BUT IT BROKE AGAIN WELDING THIS SEAT JUST DOES NOT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266325April 21, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2ND TIME WINDOW REGULATOR BROKE. DEFECTIVE AND VERY EXPENSIVE TO FIX. JEEP NEEDS TO RECALL THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264991April 11, 2009
VISIBILITY
THE HEATER STOPPED WORKING LAST FALL. IT WILL NOT BLOW WARM AIR AND IT IS VERY DANGEROUS IN COLD/RAINY WEATHER SINCE I AM UNABLE TO SEE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264209April 6, 2009
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE OVER THE LAST FEW MONTHS. WHILE DRIVING 45 MPH, THE VEHICLE AND HEADLIGHTS SHUT OFF. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. SHE REPAIRS HER OWN VEHICLE AND NOTICED THAT THE ALTERNATOR FAILED. SHE PAID $120 FOR THE REPAIRS. WHEN STARTING THE VEHICLE, THE CONTACT NOTICED THAT HER WINDOWS WOULD NOT ROLL DOWN, AND THE TURN SIGNALS, POWER LOCKS, AND POWER MIRRORS FAILED. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE WIRING IN THE DOORS FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263685March 30, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY 2003 CHRYSLER JEEP GRAND CHEROKEE BLOWS ONLY COLD AIR ON PASSENGER SIDE. I WAS TOLD THAT I NEEDED HEATER CASE REPAIRS FOR AROUND &1000.00. THIS IS NUTS AS JEEP IS AWARE OF THIS ON GOING PROBLEM AND SHOULD ISSUE A RECALL. THEY DID ISSUE AN INFORMATIONAL TSB (#24-001-04) IN JANUARY OF 2004 FOR STRONGER PARTS CONCERNING THIS VERY PROBLEM. LETS TRY FOR A RECALL FOR ALL THE UNLUCKY PEOPLE WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263037March 25, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED UNEXPECTEDLY FOLLOWED BY THE PASSENGER SIDE AIR BAG TWO SECONDS LATER. THERE WAS NO IMPACT, CRASH, BUMPS ON THE ROAD, OR SUDDEN BRAKING TO CAUSE THE FAILURE. THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE. SHE EXPECTED THE FRONTAL DRIVER'S SIDE AIR BAG TO DEPLOY, BUT IT NEVER DID. SHE CALLED THE MANUFACTURER AND THEY OPENED AN INVESTIGATION; HOWEVER, THEY DID NOT ASSUME RESPONSIBILITY FOR THE FAILURES. THE VEHICLE HAS NOT YET BEEN REPAIRED AND THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 04-17-09 UPDATED 04/21/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262444March 19, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. ON THREE OCCASIONS, WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO THE DEALER. THE CRANKSHAFT POSITION SENSOR WAS REPLACED, BUT THE FAILURE RECURRED IMMEDIATELY AFTER THE REPAIR. SHE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262169March 17, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT PULLED OFF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,081 AND CURRENT MILEAGE WAS 32,600. UPDATED 4/14/09 *CN UPDATED 04/17/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260545March 3, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHENEVER THE CONTACT ACTIVATED THE HEATING UNIT MODE SELECTOR, THE DRIVER'S SIDE HEATER AND DEFROSTER FAILED TO OPERATE. THE FAILURES OCCURRED WITHOUT WARNING. THE AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE FAILURE WAS RELATED TO THE BLEND DOORS LOCATED IN THE HEATING UNIT. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260365March 1, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATING/COOLING SYSTEM ON MY 2003 GRAND CHEROKEE OVERLAND IS AN INSULT TO THE OTHER QUALITIES OF THIS VEHICLE! THE INTERNAL DOORS THAT DIRECT AIR THROUGH THE SYSTEM IS EXTREMELY CHEAPLY MADE. MOSTLY PLASTIC-A VERY POOR GRADE! THE DEALER SAYS IT WILL COST CLOSE TO A $1000 TO REPAIR AND HE WOULDN'T GUARANTEE IT WOULD NOT HAPPEN AGAIN. I THINK CHRYSLER SHOULD BE RESPONSIBLE FOR SOMETHING THIS POORLY MADE. IT IS NO WONDER THEY ARE IN TROUBLE AND THE GOVERNMENT IS GIVING THEM BILLIONS OF DOLLARS TO MAKE MORE INFERIOR JEEPS! I HAVE NOT HAD THE REPAIRS MADE,I JUST DON'T HAVE THE MONEY. SO MY WIFE HAS TO RIDE TO WORK IN A LUXURY VEHICLE WITH NO HEATER! THERE IS NO DOUBT THIS SHOULD BE A RECALL!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260047February 26, 2009
ENGINE AND ENGINE COOLING
2003 JEEP GRAND CHEROKEE STALLS WHEN IDLING AT STOP LIGHTS, IT ALSO NEARS STALLING AND THEN LUNGES FORWARD WHEN IDLING. I WAS STUCK IN THE CENTER LANE DURING RUSH HOUR TRAFFIC LAST EVENING WITH MY 2YO IN THE BACK SEAT WHEN MY JEEP STALLED. THIS IS NOT AN UNCOMMON OCCURRENCE, IT HAS HAPPENED EVERY DAY FOR THE LAST MONTH. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION; IT MAKES YOU FEEL AS IF YOU HAVE NO CONTROL OVER YOUR VEHICLE! I AM TAKING IT TO THE DEALERSHIP ON SAT, BUT FROM COMPLAINTS I HAVE READ ON COMSUMERAFFIARS.COM I AM NOT EXPECTING THEM TO BE ABLE TO DO ANYTHING. I HAVE ALREADY CONTACTED JEEP AND EVEN THOUGH THERE ARE RECALLS FOR CERTAIN MODELS FOR THE EXACT SAME PROBLEM MY VIN DOESN'T MATCH UP TO BE ABLE TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258528February 13, 2009
VISIBILITY
THE REGULATOR ON 3 OF THE 4 WINDOWS HAVE GONE OUT, HAVE THEM REPAIRED AT $400 PER WINDOW. THE ENGINE FAN WILL NOT TURN OFF AFTER STOPPING, UNLESS I PULL OUT THE FUSE UNDER THE HOOD, HAVE HAD THIS REPAIRED 2 TIMES AT AN EXPENSE OF $400 EACH TIME. CAR HAS 75,000 MILES AND IS A 2003 JEEP GRAND CHEROKEE LAREDO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258388February 11, 2009
AIR BAGS:FRONTAL
2003 JEEP GRAND CHEROKEE LAREDO INVOLVED IN HEAD ON IMPACT WITH CHEVY AVALANCHE 2-6-09. DRIVERS SIDE AIRBAG FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10258066February 9, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLS AND THE RPM'S BEGIN TO RISE SUDDENLY. THE VEHICLE DOES NOT BACKFIRE, JERK, OR MAKE NOISES. THE FAILURE OCCURS WHILE DRIVING AT ANY SPEED. THE CONTACT MUST ACTIVATE THE HAZARD LIGHTS AND RESTART THE ENGINE. USUALLY, THE VEHICLE RESTARTS, BUT SOMETIMES IT TAKES 3 OR 4 ATTEMPTS TO RESTART. THE DEALER REPLACED THE CRANKSHAFT POSITION SENSOR, WHICH REMEDIED THE ISSUE FOR A FEW HOURS. THE FAILURE RECURRED THE SAME DAY SHE RETRIEVED THE VEHICLE FROM THE DEALER. THE CONTACT IS SCHEDULED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT JUST WANTS THE DEFECT TO BE CORRECTED PROPERLY. SHE RESEARCHED THE FAILURE AND FOUND NUMEROUS COMPLAINTS FOR THE ISSUE. SHE BELIEVES A RECALL SHOULD BE ISSUED FOR THE DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 88,442.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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