Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10249805November 25, 2008
VISIBILITY
I STARTED HEARING CREAKING NOISES INSIDE THE DASH SEVERAL MONTHS AGO. THIS WOULD NORMALLY OCCUR WHEN I TURNED THE ENGINE OFF, OR TURNED THE HEAT OR A/C OFF. A WEEK AGO THE PASSENGER SIDE VENTS STARTING BLOWING COLD AIR ONLY, REGARDLESS OF TEMPERATURE SETTINGS. I WAS TOLD AT MY MECHANIC THAT THIS WAS A KNOWN BLEND DOOR ISSUE WITH 1999 TO 2004 JEEP GRAND CHEROKEES. I WAS TOLD THIS WOULD BE APPROXIMATELY $1000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249009November 17, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE ENGINE HEAD WAS CRACKED BETWEEN THE CYLINDERS. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER STATED THAT THEY DID NOT WANT TO REPAIR THE FAILURE; THEREFORE, THE CONTACT HAD TO PAY $3,500. THE FAILURE MILEAGE WAS 37,800 AND CURRENT MILEAGE WAS 38,228. UPDATED 12/11/08 *BF UPDATED 12/11/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248734November 13, 2008
AIR BAGS:FRONTAL
APPROXIMATELY 3 WEEKS AGO, MY AIR BAG LIGHT STARTED COMING ON AND ALARMING WHILE I WAS DRIVING. I LOOKED IN MY OWNER'S MANUAL FOR INFORMATION. IT SAID I NEEDED TO CONTACT MY DEALER. I DID. THE DEALER, AFTER A 3 HOUR INSPECTION, GAVE ME A DIAGNOSIS. THE DRIVER SIDE AIR BAG NEEDS TO BE REPLACED. I ASKED HOW MUCH THIS WOULD COST. THEY GAVE ME AN ESTIMATE OF APPROXIMATELY $1200 PARTS AND LABOR. IN THESE ECONOMIC TIMES, THERE IS NO WAY I CAN AFFORD THAT. I ASKED THE MECHANIC WHAT WAS THE WORSE CASE SCENARIO IF I DID NOTHING. HE SAID, "WELL, WORSE CASE, YOU ARE DRIVING DOWN THE ROAD AND THE BAG DEPLOYS." I ASKED IF THEY COULD UNPLUG THE SYSTEM...THEY TOLD ME NO. I CAN NOT AFFORD TO HAVE THIS FEATURE REPAIRED. BUT, I ALSO AM HORRIFIED AT THE POSSIBILITY OF WHAT COULD HAPPEN IF THE BAG DOES DEPLOY WHILE I AM DRIVING. SINCE THIS IS A SAFETY FEATURE, I WOULD HOPE THAT THE JEEP WOULD STAND BEHIND IT. A RECALL WOULD HELP ME GREATLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247999November 8, 2008
LATCHES/LOCKS/LINKAGES
2000 JEEP GRAND CHEROKEE LAREDO DOOR LOCK FAIL AFTER A FEW YEARS. 2 HAVE WENT OUT ON ME ALREADY AND AS I READ SOME WEB SITES PEOPLE ALL OVER ARE COMPLAINING THAT THERE'S HAVE WENT OUT ALSO AND AFTER REPLACING THEM THEY GO OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247745November 5, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR GONE BAD PER DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247706November 4, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2000 JEEP GRAND CHEROKEE BLENDER DOOR, WHICH IS LOCATED IN THE HEATER/ AIR CONDITIONER BOX. UPON LOOKING UP THIS PROBLEM, AND ASKING OTHER JEEP OWNERS, THIS SEEMS TO BE A VERY COMMON AND LARGE PROBLEM, AS WELL AS COSTLY ($800- $1200) TO REPAIR. HOW COULD THERE NOT POSSIBLY BE A RECALL ON SOMETHING AS EXPENSIVE AS THIS TO FIX. ESPECIALLY WHEN IT HAPPENS TO ALL OF THESE VEHICLES IN THE YEARS BETWEEN 1999-2004? THE ELECTRONIC DUAL AIR CONTROL WAS DEVELOPED WITH PARTS NOT BUILT TO WITH STAND THE JOB IT IS REQUIRED TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247427November 1, 2008
VISIBILITY
CLIMATE CONTROLS STOPPED WORKING. NO WARNING JUST ONE DAY STARTED BLOWING WARM AIR OUT OF PASSENGER SIDE AND COLD AIR OUT OF DRIVER SIDE. THE WINTER SEASON IS UPON US NOW AND SOMEHOW I NEED TO FIND $1400.00 SO I DON'T FREEZE WHILE COMMUTING BACK AND FOURTH FROM MY JOB. ITS A BLEND DOOR THAT STOPPED WORKING? AFTER SEARCHING AROUND FOR AN ANSWER, I FIND THAT THIS PROBLEM HAS AFFECTED AN OVERWHELMING NUMBER OF OTHER JEEP OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247235October 30, 2008
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE SEAT BRACKET THAT CONNECTS THE SEAT TO THE VEHICLE'S STRUCTURE FAILED DUE TO METAL FATIGUE. THE CONTACT DID NOT OBSERVE ANY FATIGUE PRIOR TO THE FAILURE. THE FAILURE CAUSED A NEAR CRASH AND HE PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE BRACKETS FAILED AND CAUSED THE SEAT TO LEAN TOWARDS THE PASSENGER SEAT. HE WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE AT THE TIME, BUT THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE IS 104,000 AND FAILURE MILEAGE WAS 102,000. UPDATED 11/14/08. *LJ UPDATED 11/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247296October 30, 2008
VISIBILITY
VENTILATION SYSTEM, I HAVE A NOISE IN THE DASHBOARD AND MY VENTS ARE BLOWING COLD AIR, AND IT IS A DUAL HEATING SYSTEM. THIS IS GOING TO COST ME 800.00 TO FIX. I HEAR THIS IS A RECURRING PROBLEM IN THIS VEHICLE AND HAS ANYTHING BEEN DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246923October 28, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS MULTIPLE PROBLEMS THAT MANY PEOPLE HAVE. THEY ARE NOT COINCIDENTAL. I HAVE THE MYSTERIOUS COOLANT LOSS THAT REQUIRES ME TO FILL MY JEEP WITH COOLANT EVERY THREE DAYS. SEVERAL MECHANICS HAVE NOT FOUND IN LEAKS. HOWEVER IN HOPES OF FIXING THE PROBLEM, I HAD MY WATER PUMP REPLACED, TWO DAYS LATER....MY LOW COOLANT INDICATOR POPS UP. THEN MY OIL PRESSURE IS RIDICULOUS GOING FROM ZERO TO MAX AND THEN MAKING MY CHECK GAUGES LIGHT COME ON. HAD THE OIL PRESSURE SENSOR REPLACED BECAUSE IT WAS SUPPOSEDLY LEAKING....STILL HAVING MY OIL PRESSURE GAUGE GO CRAZY. MY A/C HAS CEASED WORKING AS WELL AND NOW THE PASSENGER REAR DOOR LOCK DOESN'T WANT TO COOPERATE. I AM VERY UPSET TO THE FACT THAT HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEMS WITH THE 2000 JEEP GRAND CHEROKEE LAREDO. THIS VEHICLE MUST BE RECALLED! THIS IS A LINK TO A FORUM OF HUNDREDS OF PEOPLE HAVING THE SAME ISSUES. HTTP://WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_78839_2.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246721October 26, 2008
SEATS
MY DRIVER'S SEAT ON MY 2000 JEEP GRAND CHEROKEE HAS BROKE. THE METAL TRACK UNDERNEATH HAS SHEARED OFF IN SEVERAL SPOTS AND THE HINGE TO RECLINE THE SEAT ALSO HAS BEGAN TEARING. THE BROKEN METAL MAKES IT POSSIBLE FOR THE SEAT ON MY JEEP TO SLIDE FROM SIDE TO SIDE AND TO ALSO SLIDE FORWARD AND BACK. THE BROKEN METAL ON THE HINGE ALSO DIGS INTO MY SIDE AND I HAVE TO COVER IT WITH A LEATHER GLOVE TO KEEP IT FROM DRAWING BLOOD. MORE IMPORTANTLY THOUGH IS THE FACT THAT THE SEAT MOVES AND IS NOT SAFE WHEN DRIVING, EVEN IF JUST DRIVING ON A CITY STREET, BECAUSE IT IS NOT SECURE AND YOU NEVER KNOW WHEN IT IS GOING TO GIVE OUT AND SHIFT, CAUSING YOU TO STOP PAYING ATTENTION TO THE ROAD SO THAT YOU CAN TRY TO FIX THE PROBLEMS WITH YOU SEAT. I REALLY THINK THAT THIS SHOULD BE REPAIRED AS I HAVE SEEN MANY PEOPLE HAVING SIMILAR PROBLEMS. IN FACT, IN ORDER TO KEEP THE SEAT FROM SLIDING BACK INTO THE REAR SEAT, I HAVE INSTALLED MY OWN SAFETY FEATURES - I HAVE PLACE A COOLER IN THE REAR SEAT AND THE HEAD OF A SLEDGEHAMMER UNDERNEATH THE SEAT TO SUPPORT THE SEAT AND TO KEEP IT FROM SLIDING BACK ANY FURTHER. I FIND THIS TO WORK WELL AS FAR AS KEEPING MY SEAT FROM MOVING, HOWEVER IT SHOULD NOT COME TO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246506October 23, 2008
VISIBILITY
THE BLOWER MOTOR RESISTOR HAS MELTED! (FIRE HAZARD) NOW WE ONLY HAVE COLD AIR BLOWING FROM OUR VENTS. NO HEAT. SOMEONE SAID IT IS THE BLEND DOORS. APPARENTLY LOTS OF PPL HAVE THIS PROBLEM! (IT IS SOON TO BE WINTER TIME) ALSO, CREAKING/MOTOR SOUNDS COME FROM THE DASH WHEN THE VEHICLE IS OFF?!?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246148October 20, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY 2000 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR OUT OF THE PASSENGER SIDE VENTS REGARDLESS OF THE TEMPERATURE SETTING. IT HAS BEEN DOING THIS FOR SEVERAL WEEKS NOW. IT DOES NOT APPEAR THAT IT WILL EVER BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245835October 17, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2000 JEEP CHEROKEE'S ELECTRIC FAN BROKE AND CUT INTO THE RADIATOR. I DID A SEARCH FOR RECALLS AND THERE IS A RECALL FOR THIS FAN, BUT HERE IS THE REAL PROBLEM: THE COOLANT FAN RELAY SWITCH MODULE FAILS AND THE FAN DOESN'T PROPERLY COOL THE ENGINE, THEN THE POORLY DESIGNED HEAD CRACKS BETWEEN THE #3 AND #4 HEAD AND ALL THE COOLANT SEEPS INTO THE CYLINDER AREA WHERE THE COOLANT IS BURNED. THEN WITHOUT PROPER COOLING, IT DESTROYS THE ENGINE. (RECALL TO REPLACE BAD HEADS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245687October 16, 2008
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN ACCELERATING OR DECELERATING, THE SEAT TRACK FAILS. AS A RESULT, THE SEAT DOES NOT MAINTAIN A STABLE POSITION, WHICH INCREASES THE RISK OF A SERIOUS CRASH. THE CONTACT HAS NOT CALLED A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245443October 14, 2008
VISIBILITY
FAILURE OF BLEND DOORS IN HEATER/DEFOGGER OF VEHICLE. JEEP HAS KNOWN ABOUT THESE CHEAP PARTS FOR SOME TIME. THE REPAIR COSTS OVER $1000 BECAUSE IT IS LABOR INTENSIVE, THE COMPLETE DASH PANEL HAS TO BE REMOVED TO ACCESS WHERE THE BLEND DOORS ARE LOCATED. THE PART COSTS ARE ONLY ABOUT $150 AT MOST! WITH THE FAILURE COMES NO WARM/HOT AIR FROM THE HEATER, CONSEQUENTLY NO DEFROSTING OF THE WINDSHIELD.........A SEVERE VISIBILITY PROBLEM!! JEEP/CHRYSLER SHOULD BE PICKING UP ALL, OR AT LEAST MOST OF THE COST OF THIS REPAIR. THE ORIGINAL PARTS WERE CHEAPLY MADE AND ARE SUBJECT TO WEAR OUT WITHIN ONLY A FEW YEARS. I RECENTLY HAD TO PAY FOR THIS REPAIR MYSELF. I COULD NOT DO WITHOUT THE DEFROSTER DURING WINTER MONTHS. I HAD TO PAY FOR IT OUT OF MY OWN POCKET. I WOULD LIKE TO SEE JEEP/CHRYSLER REFUND SOME OF THAT COST TO ME, IT WOULD ONLY BE FAIR. DO A SEARCH ON THE INTERNET, AND YOU WILL SEE THE NUMBERS OF THESE SAME FAILURES FOR SEVERAL JEEP YEAR MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244293October 3, 2008
ENGINE AND ENGINE COOLING
ON MY 2000 JEEP GRAND CHEROKEE LAREDO THE HEAD IS CRACKED BETWEEN THE CYLINDERS , I HAVE READ UP ON OTHER JEEPS WITH THIS PROBLEM AND THERE HAS BEEN SEVERAL COMPLAINTS WITH THIS PROBLEM IN THE INLINE SIX ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243613September 27, 2008
LATCHES/LOCKS/LINKAGES
I BOUGHT A 2000 JEEP GRAND CHEROKEE THAT HAD A QUACKING NOISE WHEN LOCKING AND UNLOCKING IN THE REAR HATCH. IT FINALLY JUST QUIT QUACKING BUT ALONG WITH THE SILENCE THE MECHANISM NO LONGER WORKS. NOW YOU CAN'T GET IN THE BACK HATCH. I WENT ONLINE TO SEE HOW TO CORRECT THIS PROBLEM ONLY TO FIND OUT THAT IT'S A COMMON OCCURRENCE WITH THIS MODEL. I FEEL LIKE THIS SHOULD BE A SAFETY RECALL AS THERE IS NO WAY TO GET IN THE VEHICLE SHOULD THE FRONT OR SIDE DOORS BECOME DISABLED, SAY IN AN ACCIDENT. THERE IS NO WAY TO MANUALLY UNLOCK THIS HATCH SO YOU HAVE TO RELY ON THIS EXPENSIVE MECHANISM TO DO THE JOB. FROM MY RESEARCH IT LOOKS LIKE THIS HAS TO BE REPLACED SEVERAL TIMES IN THE LIFE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242884September 19, 2008
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER I HAVE A 2000 JEEP THAT THE DEFOGGER DOES NOT WORK PROPERLY, AND FROM WHAT I HAVE LEARNED, CHRYSLER HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME AND HAS FAILED TO ACT ON THE PROBLEM AS FAR AS A RECALL! THIS IS A DANGEROUS ISSUE WITH MOST JEEPS. THIS FAILURE OCCURS EVERYDAY DUE TO THE FACT THE BLEND DOORS ARE BROKEN AS PART OF FAULTY MANUFACTURING. I CAN'T EVEN DEFROST THE WINDSHIELD DUE TO THIS PROBLEM. I DON'T MIND FIXING THE PROBLEM, BUT WHEN I LEARN THAT CHRYSLER KNEW OF THIS PROBLEM LONG AGO, I THINK THEY NEED TO BEAR SOME OF THE BURDEN. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242816September 18, 2008
ELECTRICAL SYSTEM
I HAVE BEEN EXPERIENCING A PROBLEM WITH MY BATTERY NOT STAYING CHARGED. THE FIRST OCCURRED WHEN I HAD LET THE CAR SET FOR ABOUT 2 DAYS, IT WOULD NOT START. *TR THE BATTERY WOULD NOT JUMP. I HAD TO BUY A NEW BATTERY. THE BATTERY POST ALWAYS GET CORROSION ON IT. I HAVE HAD IT CLEANED AND CHANGED A COUPLE OF TIMES, AND IT STILL GETS CORROSION ON IT IN 2 DAYS. I WAS TOLD ABOUT TWO YEARS AGO THAT IT COULD BE THE WIRES THAT RUN FROM ONE OF THE POST TO THE ENGINE. THIS TIME, MY NEW BATTERY ONLY LASTED ABOUT 3 MONTHS. SAME PROBLEM. THE DEALER TOLD ME THAT I WOULD HAVE TO BUY A NEW BATTERY. IT APPEARS THAT SOMETHING IS DRAINING MY BATTERY, BUT NO ONE CAN FIND OUT WHAT. I HAD TO GET A NEW BATTERY, BUT I AM AFRAID THAT IT WILL GET DRAINED ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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