Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10344285July 20, 2010
VISIBILITY
BLEND DOOR ON HEATER BROKEN, UNABLE TO TURN HEAT ON OR DEFROST. THIS MAKES THIS VEHICLE UNSAFE TO DRIVE IN COLD WEATHER. I CAN NOT DRIVE VEHICLE IN WINTER TIME. NO ASSISTANCE FROM DEALER IN REPAIRING THIS DEFECTIVE BLEND DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344283July 20, 2010
LATCHES/LOCKS/LINKAGES
2003 JEEP GRAND CHEROKEE, VEHICLE LOCK SWITCH DOES NOT WORK, MUST USE THE REMOTE TO LOCK VEHICLE. I BELIEVE THIS IS A SAFETY ISSUE. I HAVE READ OF OTHERS WITH SIMILAR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340194June 26, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM THE OWNER OF A 2003 JEEP GRAND CHEROKEE SUV. RECENTLY, THE DRIVERS SIDE POWER WINDOW EXPERIENCED A MALFUNCTION AND WILL NOT WORK. THE PROBLEM WAS DIAGNOSED AS A DEFECTIVE REGULATOR. THE REPAIR COST $516. I HAVE INVESTIGATED THIS ISSUE ON THE WEB AND HAVE DETERMINED THAT THIS ISSUE WITH THE JEEP POWER WINDOW REGULATOR IS A WIDESPREAD, SYSTEMIC PROBLEM WITH ALL JEEP VEHICLES. I BELIEVE THAT CHRYSLER SHOULD INITIATE A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332133May 25, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE STOPPED AT A TRAFFIC STOP, THERE WAS AN UNUSUAL INCREASE OF ENGINE RPMS BETWEEN 2000 AND 3000. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING MOMENTS LATER, THE FAILURE PERSISTED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE TWICE BEFORE THE RPMS RESET TO NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY. THE APPROXIMATE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331358May 20, 2010
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT NOTICED WHILE DRIVING AT VARIOUS SPEEDS, THE LEFT TURN SIGNAL WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 7/20/10 *CN UPDATED 07/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331487May 20, 2010
SEATS
DRIVER SIDE LEFT FRONT BRACKET BROKE ON SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331005May 18, 2010
SEATS
THE DRIVERS SIDE SEAT HAS A BROKEN BRACKET THAT ALLOWS THE ASSEMBLY TO ROCK BACK AND FORTH. IT WAS PERFECTLY FINE UNTIL LAST WEEK. I HAVE OWNED THIS VEHICLE SINCE 2002 AND THE SEAT WAS NEVER A PROBLEM. I HAVE FOUND NUMEROUS COMPLAINTS ABOUT SEAT BREAKAGE ON THE JEEP GRAND CHEROKEE LAREDO AND MANY OTHER JEEP MODELS. THIS IS A SAFETY ISSUE WHEN ALL ATTACHMENT POINTS BREAK AND THE SEAT IS NO LONGER ATTACHED TO THE MOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327567April 26, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR MALFUNCTION- UNABLE TO REGULATE TEMPERATURES. EXTREMELY COSTLY FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326616April 20, 2010
SEATS
2003 JEEP GRAND CHEROKEE, FRONT SEAT BRACKET BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322674March 29, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 50 MPH, ANOTHER VEHICLE ON THE OTHER SIDE OF THE ROAD MOVED INTO THE CONTACTS LANE AND BOTH VEHICLES COLLIDED IN A FRONTAL CRASH. WHILE THE PASSENGER SIDE AIR BAG DEPLOYED, THE DRIVER SIDE AIR BAG DID NOT. THE CONTACT SUFFERED HEAD INJURIES. A POLICE REPORT WAS FILED. SHE CALLED THE MANUFACTURER AND FILED A REPORT; NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TOTALED BUT NO ONE INSPECTED IT TO FIND OUT WHY DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10321424March 22, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE LUNGED FORWARD AND STALLED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE OPERATED NORMALLY; HOWEVER, THE IDENTICAL FAILURES OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FRONT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 112,000. UPDATED 6/21/10 *CN THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF WITH NO WARNING AND WOULD NOT RESTART. IT WAS DETERMINED THE CRANK SENSOR BECAME EXTREMELY HOT WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE FAN RELAY ALSO FAILED WHICH CAUSED THE VEHICLE TO OVERHEAT AND THE INTERNAL TRANSMISSION SENSORS FAILED. UPDATED 07/01/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320764March 18, 2010
SEATS
DRIVER'S SEAT SUPPORT BROKE AND NOW THE SEAT WOBBLES. I HAVE DISCOVERED THAT THIS HAS HAPPENED TO A LOT OF PEOPLE. IT JUST HAPPENED TODAY WHILE I WAS DRIVING AND I HAVE NOT FIGURED OUT WHERE TO TAKE IT FOR REPAIR YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317390March 6, 2010
SEATS
FOR THE SECOND TIME IN 5 YEARS THE DRIVERS SIDE SEAT SUPPORT HAS BROKEN. BOTH TIME THE BREAK HAS OCCURRED ON THE FRONT LEFT CORNER. THE BROKEN PART IS OF THE SUPPORT ASSEMBLY, IT IS A TUBE THAT PIVOTS TO ALLOW FOR UP/DOWN ADJUSTMENTS AND HOLDS THE WEIGHT OF THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312571February 21, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2002 JEEP GRAND CHEROKEE LIMITED V-8 4X4 WITH CLIMATE CONTROL. THE HVAC FAN QUIT FUNCTIONING. WHEN I TOOK THE VEHICLE INTO THE DEALER I PURCHASED IT FROM, I WAS TOLD, WITHOUT THEM DOING ANY TEARDOWN, THAT IT WAS A COMMON OCCURRENCE FOR THE HVAC WIRE HARNESS AND CONNECTOR BEHIND THE DASH TO OVERHEAT AND MELT DOWN. WITH THE VEHICLE BEING OUT OF WARRANTY, THE ESTIMATED REPAIR COST IN 2005 AT OVER $1200 IN LABOR PLUS THE WIRING HARNESS AND A SET OF 3 AIR DOORS, I COULD NOT THEN NOR NOW AFFORD REPAIRS AND HAVE DONE WITHOUT HEAT OR COOLING EVER SINCE. TO ELIMINATE THE POSSIBILITY OF A FIRE FROM THE DAMAGED WIRING, I REMOVED THE FUSE, WHICH I RECALL TO BE 40 AMPS. I STRONGLY FEEL THAT POSSIBILITY OF A FIRE FROM THE OVERHEATED WIRING IS JUST CAUSE FOR A RECALL TO REPLACE THE WIRING HARNESS AND RELATED PARTS DAMAGED BY THE APPARENT SHORT CIRCUIT CAUSED BY THE OVERHEATING. I ALSO SUSPECT THAT THE CRUISE CONTROL WAS DAMAGED ALSO AS IT HASN'T FUNCTIONED PROPERLY SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310920February 16, 2010
VISIBILITY
BLEND DOOR FAILURE IN THE HVAC SYSTEM LEADING TO INADEQUATE DEFROSTING OF FRONT WINDSHIELD IMPAIRING VISION. DEALERSHIP WAS AWARE OF THE ISSUE PRIOR TO FAILURE AS THIS IS A COMMON MALFUNCTION. REPAIR WORK WAS NOT COVERED UNDER PREMIUM WARRANTY PLAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311150February 16, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
INTERMITTENT HEAT AND DEFROST IT FINALLY WENT OUT TOOK IT TO REPAIR SHOP THE PIGTAIL WAS MELTED AND HAD TO BE REPLACED BLOW MOTOR WORKS BUT THE DAMPENER DOORS WON'T OPEN TO LET HEAT OR DEFROST WORK. JEEP SAYS IT IS A COMMON PROBLEM WITH THE 2003 JEEP GRAND CHEROKEE LIMITED EDITION BUT THEY WONT FIX IT BECAUSE THEY SAY IT IS NOT A SAFETY ISSUE. IF YOU CANT SEE OUT OF YOUR WINDOWS YOU CANT SEE TO DRIVE AND YOU SCRAPE THE ICE OFF THE INSIDE OF THE WINDOWS AND THEY ICE BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310314February 14, 2010
VISIBILITY
PROBLEM WITH VISIBILITY, DEFROSTER, BOTH BLEND DOORS ARE BROKEN, DUE TO A DEFECTIVE PART, THERE IS NO HEAT OR DEFROSTING ON THIS VEHICLE. 2003 GRAND CHEROKEE, I CAN NOT DRIVE IN COLD TEMPS WITH NO HEAT, OR DEFROST ON WINDSHIELD THIS IS A SAFETY HAZARD NO HELP FROM JEEP, COST TO DETERMINE WHAT REPAIR NEEDED $100 & THEN REPAIR IS OVER $1000 AND INVOLVES REMOVING ENTIRE DASH TO REPLACE THESE PARTS. PLEASE ASSIST JEEP OWNERS WITH THIS VERY COMMON DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296785December 23, 2009
AIR BAGS
AIRBAG LIGHT GOES ON AND OFF RANDOMLY WHILE DRIVING. IS THE AIRBAG WORKING OR NOT? DEALER COULDN'T CONFIRM WITHOUT A $1200 FEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296847December 23, 2009
SEATS
DRIVERS SIDE SEAT BRACKET HAS BROKEN FOR SECOND TIME DUE TO NORMAL USE. IF SEAT BRACKET BREAKS FROM NORMAL USE, HOW CAN IT STAND-UP IN AN ACCIDENT? ALSO IT IS NOT READILY APPARENT WHEN IT BREAKS, SO CRASH INTEGRITY IS ALREADY COMPROMISED. REPAIR IS $400 NEW BRACKET, OR OVER $800 FOR MY JEEP. OLD PART WILL BE RETAINED IN MY GARAGE. I THOUGHT I WAS THE ONLY ONE WITH THIS PROBLEM, BUT THE INTERNET IS FILLED WITH PEOPLE WITH THE SAME ISSUE. I THINK IT IS FAR MORE DANGEROUS THAN THE SEAT HEATER ISSUE I JUST GOT RECALL FOR.R
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296542December 21, 2009
VEHICLE SPEED CONTROL
WHILE ON AN INTERSTATE HIGHWAY AT NORMAL SPEEDS, THE CRUISE CONTROL STUCK, CAUSING FULL THROTTLE ACCELERATION. THE ONLY WAY TO SLOW THE VEHICLE DOWN WAS TO SHIFT INTO NEUTRAL BECAUSE THE BRAKES WERE INSUFFICIENT TO CONTROL THE SPEEDING VEHICLE. THE OVER-REVVING OF THE ENGINE RESULTED IN SEVERE DAMAGE (MAIN BEARING/ROD) UNTIL IT COULD BE SHUT OFF. IT WOULD HAVE BEEN IMPOSSIBLE TO STEER IT TO THE SIDE OF THE ROAD WITHOUT HAVING THE ENGINE ON. THIS WAS A SERIOUSLY LIFE-THREATENING SITUATION FOR TWO PEOPLE WHO SURVIVED ONLY BECAUSE OF QUICK THINKING. AS A RESULT, REPAIRS FOR THIS VEHICLE TOTAL OVER $6000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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