Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10198342August 2, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE PURCHASED THIS VEHICLE USED WITH A WARRANTY INSURANCE POLICY. THE SALES MANAGER ASSURED US THAT IF YOU PUSH A BUTTON OR TURN SOMETHING ON THEN THE WARRANTY WOULD COVER IT. THE FIRST TIME WE USED THE HEATER COLD AIR CAME OUT OF THE PASSENGER FLOOR DUCT. THE WARRANTY COVERS THE AUTOMATIC TEMPERATURE CONTROL, BUT THE DEALER CLAIMS THIS DOES NOT INCLUDE THE COMPONENTS OF THE AUTOMATIC TEMPERATURE CONTROL SYSTEM. THERE IS NO SUCH COMPONENT AS AN AUTOMATIC TEMP CONTROL, BUT THEY DODGE THEY WARRANTY ANYWAY. I HAVE READ THAT I WILL HAVE TO PAY $1100.00 TO REPAIR THIS BY THE TIME WINTER COMES OR ELSE I WILL HAVE NO DEFROSTER AND WILL NOT BE SAFE TO DRIVE. THE DEALERS ARE QUITE AWARE OF THE PROBLEMS ASSOCIATED WITH THIS SYSTEM BUT UNLESS SOMEONE FORCES A MANUFACTURERS RECALL THE DEALERS DO NOT RECEIVE COMPENSATION AND WILL NOT STAND BEHIND THEIR CARS. THIS IS A COLD WEATHER SAFETY HAZARD AND ENGINEERING DEFECT COSTING CONSUMERS UNFAIR AND COSTLY REPAIR BILLS AND TIME INCONVENIENCES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198345August 2, 2007
STEERING:COLUMN
WHEN A RIGHT TURN IS MADE THE STEERING COLUMN MAKES A SOUND LIKE THE HORN IS BLOWING. FIRST REPORTED IN 2001 WHILE CAR WAS UNDER WARRANTY AND DEALER SAID HE COULDN'T REPRODUCE IT. REPORTED IT 3 MORE TIMES AND DEALER SAID HE COULDN'T HEAR IT. DEALER CLAIMED HE WOULD NOT DISASSEMBLE STEERING COLUMN BECAUSE, IF NO PROBLEM COULD BE FOUND, CHRYSLER WOULD NOT REIMBURSE THEM FOR THIS LABOR INTENSIVE WORK. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE, PARTICULARLY WHEN AIR TEMP IS ABOVE 85 DEGREES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197730July 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER MALFUNCTIONED ON MY 2001 JEEP GRAND CHEROKEE. IT STOPPED PRODUCING HEAT ON BOTH SIDES OF THE VEHICLE, PASSENGER AND DRIVER. THUS PREVENTING THE DEFROSTER TO WORK AND LEADING TO ZERO VISIBILITY WHILE DRIVING IN THE WINTER. FREEZING RAIN AND SNOW WILL ACCUMULATE ON THE WINDSHIELD PREVENTING THE DRIVER FROM SEEING THE ROAD. CONSEQUENTLY THIS WOULD CAUSE SERIOUSLY INJURIES, POSSIBLY DEATH FROM A CRASH. DEALER STATES THIS IS A COMMON PROBLEM AND IS PROBABLY A MALFUNCTIONING BLEND DOOR. DUE TO THE LOCATION OF THESE BLEND DOORS IT CREATES THE NEED TO FULLY REMOVE THE DASH FROM THE VEHICLE. WHICH IS VERY COSTLY FOR THE CONSUMER, COSTING NEAR $2000.00 DOLLARS TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197223July 23, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLING SYSTEM (FOR INTERIOR) FAILED THIS IS THE 2ND FAILURE. I FEEL THE VEHICLE SHOULD BE RE-CALLED. I HAVE CONTACTED CHRYSLER CORP. THE REFUSED TO INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197171July 22, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
LOUD CREAKING NOISES COMING FROM THE DASHBOARD WHEN I TURN ON THE VENTILATION SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197053July 20, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT
MY '01 GRAND CHEROKEE A/C AND HEATER IS UNCONTROLLABLE. FAN COMES ON BUT NO AIR FROM VENTS.THIS SEEMS TO BE A DEFECT THAT IS NOT UNCOMMON WITH THIS MODEL.SEVERAL ONLINE SITES SHOW THAT THIS IS NOT AN ISOLATED SITUATION.60 K MILES AND JEEP TELLS ME THAT ITS OUT OF WARRANTY AND THEY WILL NOT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196870July 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AIR CONDITIONER VENTS AND DEFROSTER VENTS NO LONGER CONTROLLABLE VIA AUTOMATIC THERMOSTAT. BLEND DOOR FAILURE. I AM UNABLE TO HEAT, COOL, DEFROST, OR VENTILATE THE INTERIOR OF THE VEHICLE INCLUDING THE FRONT DEFROST FUNCTION. INABILITY TO DEFROST THE FRONT WINDSHIELD RESULTED IN CONDITIONS UNSAFE FOR CONTINUED OPERATION OF THE VEHICLE DUE TO POOR VISIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196120July 11, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER AIR CONDITIONER (A/C HEATER VENTILATION COMPONENT BROKE FOR NO APPARENT REASON. DEALER ESTIMATED 2000.00 FOR REPAIR DUE TO NEED FOR DASHBOARD REMOVAL. PROBLEM WAS BLEND DOOR BROKE OR DAMAGED. VEHICLE NORMALLY WAS RUNNING WITH A/C ON, BUT NOW IT SOMETIMES DID NOT WORK. PROBLEM SHOWED UP AFTER TAKING CAR FOR A/C SERVICE TO JEEP DEALERSHIP. CAR IS 2001 JEEP GRAND CHEROKEE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195987July 10, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE DUAL CLIMATE CONTROL DOOR AND ACTUATOR ON HEATER/AC FAILED AND ONLY BLOWS COOL AIR. THE DEALER SAYS IT WILL COST ABOUT $900 TO FIX AND SAID IT WAS A COMMON PROBLEM ON MY 2001 JEEP GRAND CHEROKEE. TOO MUCH TO FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195496July 6, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
BLEND DOOR ON 2001 JEEP GRAND CHEROKEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195159July 2, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C BLEND DOOR FAILURE ON 2001 JEEP GRAND CHEROKEE LIMITED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194917June 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE PASSENGER SIDE HEATING ON THE 2001 JEEP GRAND CHEROKEE LIMITED QUIT WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194153June 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I OWN A JEEP GRAND CHEROKEE LIMITED 2001. THE PASSENGER SIDE HEAT AND DEFROSTER DID NOT WORK. THE PROBLEM MOST LIKELY HAPPENED WHEN THE VEHICLE WAS STILL UNDER THE EXTENDED WARRANTY, BUT WAS NOT DISCOVERED UNTIL AFTER THE WARRANTY EXPIRED. THE WARRANTY EXPIRED SOMETIME IN AUGUST, AND I TURNED THE HEAT ON IN SEPTEMBER. CHRYSLER REFUSED TO COVER ANY COST OF THE REPAIR. ALSO, AFTER RESEARCHING THE ISSUE I FOUND OUT IT WAS A WIDE SPREAD PROBLEM WITH THE JEEP PRODUCTS. REPAIR THE PROBLEM IS EXPENSIVE AND RISKY. AN ATTEMPTED REPAIR COULD CAUSE ELECTRICAL AND COOLANT PROBLEMS. IT SEEMED TO RANGE IN COST FROM $1000.00 TO $2000.00. I RECEIVED AN ESTIMATE IN THE $2000.00 RANGE. HERE WAS THE LINK TO THE WEB SITE SHOWING OTHERS WITH THE ISSUE: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P6 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192250June 1, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 JEEP GRAND CHEROKEE LAREDO -- EVERY WINDOW REGULATOR HAS BROKEN AT LEAST ONCE. DRIVER SIDE WINDOW REGULATOR HAS BEEN REPLACED TWICE. WINDOWS FALL DOWN WHEN REGULATOR FAILS, WHICH IS POTENTIAL BROKEN GLASS HAZARD, ACCORDING TO THE MECHANIC (WHICH IS WHY HE REFUSED TO PERMANENTLY WIRE THE WINDOW UP FOR ME). I TOOK OFF THE BACK DOOR PANELS AND WIRED THE WINDOWS UP WITH STEEL WIRE MYSELF TO PREVENT THEM FROM FALLING (AND SAVING ME $800, OR $400 PER WINDOW). BASED ON THE NUMBER OF COMPLAINTS THIS IS OBVIOUSLY A TERRIBLE DESIGN, AND NO ONE SHOULD HAVE TO SPEND THOUSANDS OF AUTO MAINTENANCE DOLLARS TO GET THEIR WINDOWS TO ROLL UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191439May 22, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLEND DOOR ON AIR CONDITIONE/HEATER FAIED. IT COST OVER $1000 TO HAVE FIXED TO GET THE HEATER BACK OPERATIONAL ONLY TO HAVE IT FAIL LESS THAN A YEAR LATER WHICH THE DEALERSHIP WON'T WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191246May 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VENTILATION SYSTEM IN 2001 GRAND CHEROKEE BLOWING COLD AIR AND JUST NOT FUNCTIONING. WHEN WINDOWS WERE FOGGED THE SYSTEM WILL NOT CLEAR WINDOW AND COULD BECOME A SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191054May 17, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, SUSPENSION:REAR, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE ENGINE REVVED AT A VERY HIGH RPMS WHEN STARTING. WHEN CHANGING GEARS IT MADE A LOUD CLUNG SOUND AND WANTED TO LUNGE INTO THAT DIRECTION. THE VEHICLE HAS NEVER SHIFTED PROPERLY BETWEEN GEARS. IT WAS ALMOST LIKE IT WAS SLIPPING, AND THEN FINDING THE RIGHT GEAR. IT WAS NOT A SMOOTH TRANSMISSION EITHER. SINCE I PURCHASED THE VEHICLE A LITTLE OVER 1-1/2 YEARS AGO THE CAR HAS BEEN IN THE SHOP MORE THAN 15 TIMES. THE DEALERS COULD NOT FIND THE CAUSE OF THE PROBLEM. I HAD TO REPLACE A TRANSMISSION SENSOR, 02 SENSOR, SUN ROOF, REAR END, AND CD PLAYER. THE HEATER BLEND DOOR HAD TO BE REPLACED , WHICH DIDN'T SOUND EXPENSIVE, BUT THE FIX WAS TO REMOVE THE ENTIRE HEATER PLENUM AND REPLACE THE BROKEN DOOR, STOP AND DRIVE ASSEMBLY. COST $890.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190479May 11, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT CHANGED THE VEHICLE'S COOLING FAN IN DECEMBER OF 2005, MARCH OF 2006, AND MAY OF 2007. THE PARTS FAIL TO LAST FOR LONG PERIODS OF TIME. THE VEHICLE'S RELAY SWITCH WAS ALSO REPLACED. THE CURRENT MILEAGE IS 102,000 AND FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189374May 1, 2007
EQUIPMENT
FAILURE OF THE "DUAL CLIMATE CONTROL" DAMPENER DOOR. THE DAMPENER DOOR CONTROL FAILED AND I SPENT $700 TO HAVE IT REPAIRED WITH AN UPDATED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189386May 1, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HAVE HAD DRIVER AND PASSENGER WINDOW REGULATORS REPLACED: PAID $400 AT JEEP DEALER AND SECOND WINDOW $345. THE PASSENGER SIDE IS RARELY USED; WE FEEL THESE REGULATORS ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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