Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10267084April 28, 2009
POWER TRAIN
2000 JEEP GRAND CHEROKEE -- SUDDEN ACCELERATION -- PULLED UP TO A GAS PUMP, STOP WENT TO SHIFT TO PARK AND THE VEHICLE SUDDENLY ACCELERATED. IF I HAD NOT QUICKLY TURNED OFF THE KEY I WOULD HAVE GONE THROUGH THE STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266062April 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND WHEN THE DOOR WAS OPENED, THE VEHICLE SHIFTED OUT OF PARK AND BEGAN TO ROLL BACKWARDS. THE DOOR STOPPED THE VEHICLE FROM ROLLING TOO FAR. BOTH THE FRONT FENDER AND DRIVER'S SIDE DOOR WERE DAMAGED. THE MANUFACTURER AND DEALER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265627April 16, 2009
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE DRIVER'S SEAT BEGAN TO WOBBLE AND THEN THE SEAT BRACKETS FAILED. HE NOTICED THAT THE SEAT WOBBLED PRIOR TO THE FAILURE, BUT NO REPAIRS WERE MADE AT THAT TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SEAT BRACKETS AND THE SEAT FAILED. THE REPAIR WOULD COST $800. NO REPAIRS HAVE BEEN MADE AND THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265473April 15, 2009
EXTERIOR LIGHTING:TURN SIGNAL
LEFT TURN SIGNAL ONLY WORKS ON OCCASION AND THEN WILL GO OUT TOTALLY. THE BULBS ARE OK. IN CHECKING JEEP OWNER WEBSITES THIS IS APPARENTLY A VERY LARGE PROBLEM. I STRONGLY FEEL THAT THIS IS A SAFETY ISSUE AS IF THE LEFT TURN SIGNAL FAILS THE DRIVER BEHIND YOU DOES NOT KNOW YOUR INTENTIONS AND MAY RUN IN TO YOU. CURRENTLY, I HAVE TO PASS UP MY TURN WHEN IT FAILS AND THEN FIND A SAFE PLACE TO TURNAROUND AND GO BACK TO MY ORIGINAL TURN POINT. WITH AS MANY COMPLAINTS AS I HAVE SEEN ON THE VARIOUS WEBSITES I BELIEVE THIS IS A STRONG SAFETY ISSUE AND NEEDS TO BE RECALLED AND A PERMANENT REPAIR MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265272April 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
2000 JEEP GRAND CHEROKEE LAREDO 4.0L INLINE 6 WITH CRACKED CYLINDER HEAD (BETWEEN #3 & 4) ALLOWING COOLANT FLUID TO LEAK INTO ENGINE. NOTICED COOLANT DISAPPEARING @90,000 MILES. HAD PRESSURE TEST BY 2 DIFFERENT DEALERS. CRACKED CYLINDER HEAD DIAGNOSED BY SECOND DEALER RECENTLY. PROBLEM APPEARS TO BE A DEFECT IN THE CYLINDER HEAD CASTING #0331. DISCOVERED MANY OTHER OWNERS WITH SAME PROBLEM AT CARSURVEY.ORG. UNDER JEEP CHEROKEE REVIEWS. PLEASE ORDER A RECALL! I COULD NOT BELIEVE HOW MANY PEOPLE HAVE EXPERIENCED THE SAME SCENARIO AS MYSELF ON CARSURVEY.ORG WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264929April 10, 2009
SEATS
SEAT BRACKET BROKE ON 2000 JEEP GRAND CHEROKEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264056April 3, 2009
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRAMEWORK FAILED ON THE DRIVER'S SEAT AND IT WAS HANGING ON BY ONE CORNER. THE DEALER STATED THAT THEY WOULD REPLACE THE DRIVER'S SEAT FOR $600. THE FAILURE MILEAGE WAS 75,000. UPDATED 05/15/09 *BF UPDATED 05/18/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262631March 21, 2009
SEATS, EQUIPMENT
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO AND I AM HAVING ISSUES WITH THE DRIVERS SIDE SEAT. IT HAS BROKEN AND I HAVE FIXED IT AND BROKEN AGAIN. I TOOK IT TO MY REPAIR SHOP FOR WELDING AN WHEN THEY TOOK IT OUT THEY FOUND IT WAS ONLY BEING HELD TOGETHER BY FABRIC. I UNDERSTAND THAT VEHICLE PARTS HAVE A LIFESPAN AND SOME REQUIRE THAT THEY BE REPLACED . THE FRAME OF THE DRIVERS SEAT SHOULD NOT BE ONE OF THEM. I'M LOOKING AT A $400-500.00 REPAIR THAT I SHOULD NOT BE RESPONSIBLE FOR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RESOLVED THROUGH A RECALL. THE PRICE FOR THE REPLACEMENT FRAME IS OVER $300.00, NOT COUNTING LABOR. I HAVE LOOKED AT COMPLAINTS ONLINE AND THIS ISSUE SEEMS TO BE VERY COMMON. YOU CAN'T EVEN FIND REPLACEMENT SEATS AT SALVAGE YARDS. THE BIG THREE HAVE BEEN UNDEREGINEERING VEHICLE PARTS FOR YEARS FOR THE PURPOSE OF FUTURE PARTS AND VEHICLE SALES. THIS APPROACH IS A MAJOR REASON THEY ARE IN THE MESS THAT THEY ARE IN. THE GOVERNMENT, INSTEAD OF THROWING MORE BILLIONS AT THEM NEEDS TO HOLD THEM ACCOUNTABLE, ESPECIALLY IN AN INSTANCE LIKE THIS WHERE ME AND MY FAMILIES SAFETY HAS BEEN COMPROMISED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261630March 12, 2009
VISIBILITY
HEATER AND DEFROSTER FAILED TO WORK AND NEARLY CAUSED AN ACCIDENT AS WINDSHIELD WOULD NOT DEFROST. PROBLEM WAS DIAGNOSED TO BE A BLEND DOOR FAILURE WITH FAILURE CODES 38,51,54 AND 56. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261581March 11, 2009
SEATS
2000 JEEP GRAND CHEROKEE LAREDO, THE FRONT PASSENGER SEAT HAS BROKEN FREE FROM IT'S TRACKS. THIS IS NOT AN ISOLATED INCIDENCE, MANY JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261065March 8, 2009
LATCHES/LOCKS/LINKAGES
TWO 2000 JEEP GRAND CHEROKEE DOOR LOCK ACTUATORS HAVE FAILED. IN AN EMERGENCY I CANNOT GET OUT OF THE VEHICLE UNLESS I CRAWL TO THE BACK SEAT AND EXIT THROUGH A REAR DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260790March 5, 2009
SEATS
I HAVE A 200 JEEP GRAND CHEROKEE, WITH A BROKEN FRONT SEAT FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260884March 5, 2009
LATCHES/LOCKS/LINKAGES
2000 JEEP GRAND CHEROKEE DOOR ACTUATOR. MY REAR PASSENGER DOOR ACTUATOR HAS BROKEN AND THE SAFETY PROBLEM IS THAT THE DOOR WILL NOT OPEN AT ALL. A SEARCH ON THE INTERNET REVEALS THAT THIS IS A RECURRING PROBLEM WITH THIS YEAR AND JEEP MODEL. JEEP IS AWARE OF THE PROBLEM AS THE ACTUATOR IS NOT COVERED UNDER THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260447March 2, 2009
VISIBILITY
NO HEAT ON PASSENGER SIDE OF 2000 GRAND JEEP CHEROKEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259972February 25, 2009
VISIBILITY
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED WITH 151,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259268February 18, 2009
SEATS
THE SEAT TRACKS ON MY 2000 JEEP GRAND CHEROKEE FAILED. THE SEAT STARTED TO SEEM LOOSE , THEN THE METAL BRACKETS BROKE INTO, WHEN I STEPPED ON THE GAS THE SEAT TIPPED BACKWARDS. IT CANNOT BE REPAIRED AND MUST BE REPLACED. I JUST INFORMED CHRYSLER ABOUT THE PROBLEM AND OF COURSE THEY TOLD ME TO TAKE IT TO ONE OF THEIR SERVICE DEPARTMENTS. THEY WILL NOT PAY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258354February 11, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY SECURITY SYSTEM INTERMITTENTLY LOCKS ME OUT OF MY VEHICLE. I HAVE PUT AT LEAST 2000 INTO FIXING IT AND STILL HAVE A VEHICLE I CANT DRIVE AND I STILL HAVE TO PAY FOR IT. NO ONE KNOWS WHY IT IS DOING THIS. I AM WILLING TO HAVE THE SYSTEM DISABLED BUT NO ONE WILL TELL ME HOW TO DO THAT EITHER. I AM A SINGLE MOM AND CANT AFFORD TO PAY FOR A VEHICLE I CANT DRIVE. I HAVE TO GET PEOPLE TO TAKE ME EVERY WHERE I GO. THIS IS CAUSING SEVERE HARDSHIP ON ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258249February 10, 2009
VISIBILITY
WHEN HEATER IS ON WE ONLY GET HEAT OUT ON THE DRIVER SIDE ONLY. COLD AIR BLOWS OUT ON THE PASSENGER SIDE. THEN NO HEAT FROM ANY SIDE OF UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257396February 4, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON MORE THAN TEN OCCASIONS, THE CONTACT STATED THAT THE SEAT HEATER ON THE DRIVER'S SIDE WOULD BECOME SO HOT THAT THE OCCUPANT IN THE SEAT WOULD BE BURNED. WHEN HE TURNED OFF THE SEAT HEATER, IT REMAINED ACTIVATED. HE HAD TO TURN OFF THE VEHICLE IN ORDER TO TURN OFF THE HEATER. HE NEVER SMELLED ANYTHING BURNING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 121,230 AND FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10257340February 3, 2009
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO BRAKE AND THE DRIVER SEAT FELL BACKWARDS. HE WAS UNINJURED AND TOOK THE VEHICLE TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE BRACKETS FAILED, BUT THEY WOULD NOT WELD THE BRACKETS BACK TOGETHER BECAUSE THEY BELIEVE IT WILL NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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