Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10210177November 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
NO HEAT ON DRIVERS SIDE. PASSENGER SIDE MARGINALLY BLOWS AIR. THIS IS A RECURRING PROBLEM WITH THIS VEHICLE--ALL YEARS! JEEP MUST BE FULLY AWARE OF IT SINCE THERE ARE SO MANY COMPLAINTS AND THEY HAVE A "FIX", BUT AT A HIGH COST TO THE CONSUMER. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209856November 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER DOES NOT WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209747November 23, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A COMPONENT KNOWN AS THE HEATER SYSTEM "BLEND DOORS" FAILED ON MY WIFE'S 2001 JEEP GRAND CHEROKEE LIMITED, PURCHASED USED IN APRIL, 2005. THIS FAILURE CAUSES A SITUATION WHERE NO HEATED AIR IS AVAILABLE TO DEFROST/DEMIST THE VEHICLE'S WINDOWS, THUS POTENTIALLY CAUSING LOSS OF VISIBILITY AND A POTENTIALLY SERIOUS ACCIDENT. THIS PROBLEM IS APPARENTLY CAUSED BY A DESIGN FLAW IN THE GRAND CHEROKEES HEATER SYSTEM FROM 1999-ON. THIS IS SO COMMON ON THESE VEHICLES THAT THERE IS EVEN AN AFTERMARKET FIX KIT AVAILABLE (VS. THE $1,200 I WAS QUOTED BY OUR LOCAL JEEP DEALER TO FIX THE PROBLEM). THIS IS CLEARLY MUCH MORE THAN AN OCCUPANT COMFORT ISSUE AND, IN MY OPINION, SHOULD HAVE BEEN TREATED BY THE MANUFACTURER AS A SAFETY RECALL DUE TO THE DANGER TO THOSE BOTH IN THE VEHICLE AND OTHERWISE. WHAT WE DID NOT REALIZE IS THAT THIS IS A PROBLEM THAT HAD BEEN GRADUALLY HAPPENING VIRTUALLY SINCE WE BOUGHT THE VEHICLE UNTIL IT EVENTUALLY REACHED THE POINT WHERE THE SYSTEM COMPLETELY FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209693November 22, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DESCRIPTION : I OWN A 2001 JEEP GRAND CHEROKEE LIMITED WITH 100,000 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209580November 20, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTS TO ACTIVATE THE HEATER IN COLD WEATHER, IT DOES NOT FUNCTION PROPERLY. SHE ALSO CANNOT DEFROST THE WINDSHIELD WHILE DRIVING AT ANY SPEED. THE MECHANIC STATED THAT THE BLEND AIR DOOR CAUSED THE FAILURE, WHICH IS COMMON FOR THE GRAND CHEROKEE WHEN IT REACHES 50,000 MILES OR GREATER. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209110November 16, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
MY PASSENGER SIDE AIR VENTS SUDDENLY STARTED BLOWING COLD AIR IN 2005. WHEN I TOOK IT TO THE SHOP I WAS TOLD IT WAS THE BLEND DOOR WHICH WOULD REQUIRE REMOVING THE WHOLE DASH AND COST APPROXIMATELY $800. I ASKED IF THERE WAS A RECALL ON THIS PROBLEM SINCE IT APPEARED TO BE A MANUFACTURER'S DEFECTIVE PROBLEM. I WAS TOLD THERE WAS NO RECALL, BUT THAT MADE NO SENSE TO ME. I DID SOME RESEARCH AND FOUND THAT I AM NOT ALONE IN THE PROBLEM. SOMETHING SHOULD BE DONE ABOUT THIS BECAUSE MANY PEOPLE CAN'T AFFORD SUCH A COSTLY MANUFACTURER'S DEFECT REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209097November 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
NO EVENTS LEAD TO THIS. BOTH FRONT SEAT HEATERS STOPPED WORKING. VERY PRONE ON JEEPS. MORE RECENTLY, BLEND DOORS, HEAT/AIR CONTROLS STOPPED WORKING. HALF HOT AND HALF COLD. VERY PRONE TO GRAND CHEROKEE. FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208668November 12, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEAT NEVER WORKED ON PASSENGER SIDE OF VEHICLE. NOW TOLD $1500 TO FIX. LIVING IN WARM CLIMATE ALLOWS FOR NOT FIXING. FINDING THAT MANY PEOPLE EXPERIENCING SAME PROBLEM WITH THIS SAME VEHICLE. 2001 JEEP GRAND CHEROKEE W/DUAL CLIMATE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208551November 9, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE PLASTIC FAN BLADE ASSEMBLY NEARLY SEPARATED. THE FAILURE CAUSED THE VEHICLE TO OVERHEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED AND WAS INFORMED OF A RECALL AS WELL AS THE REPAIR PRICE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT WAS EXPERIENCING THE SAME FAILURE AS THE 2000-2002 MODELS. THE VEHICLE IS CURRENTLY PARKED AT HER RESIDENCE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 75,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207852November 4, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
HEATER ON MY 2001 JEEP CHEROKEE HAS GONE OUT. APPARENTLY IT IS A COMMON PROBLEM AND EXPENSIVE TO HAVE REPAIR. THE MOTORS THAT CONTROL THE DOORS STRIP OUT & WILL NOT MOVE. I HAVE HEARD IT IS AROUND 1500 DOLLARS TO HAVE REPAIRED AT THE DEALERSHIP. I FEEL THAT THERE SHOULD BE A RECALL TO HAVE THIS ISSUE RESOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207492October 30, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
MY HEAT ONLY COMES ROM ONE SIDE OF MY 2001 JEEP GRAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206960October 26, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW ROLLED DOWN WITHOUT WARNING. SHE WAS UNABLE TO ROLL IT UP USING THE ELECTRONIC CONTROL. THE DEALER STATED THAT THE ELECTRIC MOTOR FAILED. APPROXIMATELY ONE YEAR LATER, THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE WINDOW. AS OF OCTOBER 26, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206974October 26, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
A/C BLEND DOOR FAILURE ON 2001 JEEP GRAND CHEROKEE LIMITED. $1300 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206936October 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HVAC SYSTEM'S BLEND DOOR ACTUATOR FOR PASSENGER SIDE CLIMATE CONTROL HAS FAILED. REPAIR COST IS WELL OVER $1000 AND CANNOT BE FIXED BY CONSUMER. MANY THOUSAND CUSTOMERS REPORTED PROBLEMS WITH THIS EXACT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206701October 23, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS
2001 JEEP GRAND CHEROKEE LAREDO THE BRAKE LIGHTS WILL NOT COME ON WHEN THE LIGHTS ARE ON. I HAVE READ MANY PROBLEMS WITH THIS ON BOTH THE 2000 AND THE 2001 MODELS. WE CHECKED TO MAKE SURE THE BRAKE LIGHTS WERE WORKING IN THE DAYTIME, AND THEY WERE, BUT WE TURNED THE LIGHTS ON, AND THEY WOULD NOT. MY WIFE WAS COMING HOME THE OTHER NIGHT, AND HER FRIEND WAS BEHIND HER, AND WHEN SHE APPLIED THE BRAKES, HER FRIEND NO LONGER COULD SEE THE TAIL LIGHTS, AND BY THE TIME SHE REALIZED WHAT HAD HAPPENED, SHE HAD TO SLAM ON BRAKES TO AVOID SLAMMING INTO HER. THERE NEEDS TO BE A RECALL ON THIS, AS I PERSONALLY SAW OVER 1000 COMPLAINTS ON THIS SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206488October 22, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
INCIDENT: DEFOG & HEAT DOES NOT WORK; HAD TO DRIVE 25 MILES WITH WINDSHIELD WIPERS ON CONSTANTLY IN ORDER TO CLEAR WINDSHIELD, STILL DID NOT DO WELL EVEN WITH NEWER WIPERS... 1) I WOKE UP, STARTED UP JEEP GRAND CHEROKEE IN ORDER TO DEFOG WINDSHIELD SINCE IT GOT COOLER OVERNIGHT LEAVING FOG ON WINDSHIELD. 2) DEFOG WOULD NOT WORK, EVEN THOUGH THE VEHICLE HAD WARMED UP SUFFICIENTLY AND TEMP GAUGE INDICATED SUCH AS WELL. 3) HAD TO TAKE TO DEALER SINCE REGULAR MECHANIC COULD NOT PERFORM SERVICE; REPLACED ACTUATOR, BLEND DOOR AND OTHER PARTS. (UNK IF REPLACED PARTS ARE AVAILABLE SINCE DEALER PERFORMED SERVICE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205606October 14, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I TURNED ON MY HEAT ONE DAY AND IT WAS ONLY COLD AIR. TOOK IT TO JEEP THEY SAID IT WAS A BLEND DOOR AND A COMMON PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205110October 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
DASH CREEKS AFTER VEHICLE IS TURNED OFF. BOTH PASSENGER AND DRIVER SIDE VENTS BLOW COLD AIR REGARDLESS SET CLIMATE CONTROL TEMPERATURE OR IF A/C IS ON OR NOT. DEFROSTER VENTS BLOW ONLY COLD AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204527October 1, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I OWN A 2000 JEEP GRAND CHEROKEE THAT HAS 2 POTENTIALLY DANGEROUS ISSUES WITH IT. DUE TO A MANUFACTURERS DESIGN FLAW, THE BRAKE LIGHTS MALFUNCTION ON A REGULAR BASIS. THE LIGHT SHORTS ITSELF OUT WHEN THE HEADLIGHTS ARE TURNED ON LEAVING ME WITH NO BRAKES AT NIGHT. IN ADDITION, THE DOOR LOCK ACTUATOR IN MY REAR PASSENGER DOOR HAS BROKEN. SINCE JEEP SAW FIT TO ONLY PROVIDE A KEY ON THE DRIVERS DOOR, THIS REAR DOOR NEITHER LOCKS NOR UNLOCKS WHICH WOULD RESULT IN A POTENTIALLY LIFETHREATENING SITUATION IF I WERE INVOLVED IN A WRECK AND WAS UNABLE TO EXIT THE VEHICLE FROM THIS DOOR. MY COOLING FAN BROKE, I REPLACED WITH A NON-OEM MODEL WHICH CHEWED A HOLE IN MY RADIATOR AFTER 100 MILES. REPLACED RADIATOR AND FAN. RADIATOR BROKE AFTER A YEAR, RE-REPLACED. AFTER SEARCHING ONLINE I FOUND THAT THESE ARE FAIRLY COMMON PROBLEMS AND NOT THE RESULT OF SOME ACTION ON MY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204622October 1, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER VENTILATION BLEND DOOR FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee