Jeep Grand Cherokee Complaints (2013)

805 consumer complaints on file.

#11203018April 22, 2019
POWER TRAIN
2013 JEEP GRAND CHEROKEE 4X4. TRANSMITION COOLER LEAKS TRANSMITION FLUID . THAT CAN CAUSE A FIRE FROM THE FLUID BEING SPRAYED OVER THE EXAUST. AND THE LOSS OF TRANSMITION FLUID CAN CAUSE THE VEICHAL TO SUDDENLY LOOSE POWER AND CAUSE A ACCEDENT. THIS IS A PROBLEM THAT JEEP HAS HAD FOR MANY YEARS AND HAS NOT DONE ANYTHING TO FIX. OR IMPROVE THE PROBLEM IN THE VIECHEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193657April 3, 2019
POWER TRAIN
TRANSFER CASE ACTUATOR CAUSES THE VEHICLE TO JUMP IN AND OUT OF 4 WHEEL DRIVE CAUSES GRINDING NOISES AND JERKING. WHICH THEREFORE CAUSES A HAZARD ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193197April 1, 2019
ENGINE
THE CAR IS DRIVING NORMAL AND SUDDENTLY , THE CAR STERLING WEEL GET HARD, THE BRAKES GET HARD WITHOUT ANT SIGNS , THE CAR SHORTS DOWN IN THE MIDDLE OF THE HIGHTWAY . THIS SITUATION GOT NE KEATING MANU TINES FOR MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186976March 15, 2019
ENGINE
ENGINE LIGHT CAME ON. P0520 DEFAULT CODE RE OIL PRESSURE SENSOR/SWITCH. IN RESEARCHING THIS ISSUE, IT APPEARS THAT DESPITE NUMEROUS COMPLAINTS BY OTHERS FOR EXACT SAME ISSUE, NO RECALL BY JEEP. MY MECHANIC ALSO NOTED THIS IS A VERY COMMON ISSUE FOR JEEP. JEEP CUSTOMERS ARE HAVING TO PAY OUT OF POCKET FOR THIS VERY EXPENSIVE REPAIR. JEEP NEEDS TO ISSUE A RECALL AND REIMBURSE FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187163March 15, 2019
UNKNOWN OR OTHER
WHILE DRIVING FORWARD MY BACKUP CAMERA CAME ON AND WOULD NOT SHUT OFF. WHEN IT DID SHUT OFF, I HEARD THIS SIZZLING NOISE AND THE ENTIRE SYSTEM WENT OUT AND THE CHECK ENGINE LIGHT CAME ON THEN IT WENT OFF AND CAME BACK ON AND HAS BEEN ON EVER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186521March 13, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS AND LOSES POWER WHILE DRIVING WITHOUT WARNING (OR WARNING LIGHTS) HAPPENED MULTIPLE TIMES. RESTARTS AFTER 15-20 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186023March 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I'VE BEEN TOLD THAT IN THE 2013 JEEP GRAND CHEROKEE'S ARE KNOWN TO HAVE COMPUTER PROBLEMS! MY COMPUTER WAS JUST REPLACED 2 YEARS AGO AND WHEN I WENT TO GET MY CAR SERVICED (OIL CHANGE), I WAS TOLD THAT THE CHECK ENGINE LIGHT IS READING CODES THAT WOULD SUGGEST MY COMPUTER IS GOING OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185630March 10, 2019
FUEL/PROPULSION SYSTEM
CAR SHUT DOWN/WOULD ONLY CRANK WOULD NOT START. NO FUEL TO ENGINE. CAR SHUT DOWN AT STREET LIGHT. TAPPED ON RELAYS IN RELAY BOX UNDER HOOD THE VEHICLE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182843February 27, 2019
AIR BAGS
THE ACTIVE HEADREST RESTRAINT DEPLOYED DESPITE NOT BEING INVOLVED IN ANY COLLISIONS, EVER. IT APPEARS THAT THE PLASTIC, THAT HOLDS IN A PIN, FAILED. THE PIN IS STILL STUCK WITHIN THE LATCH IN THE BACK OF THE HEADREST. AND THE HEADREST CANNOT HE RESET, AS THE PLASTIC IS BLOWN APART. THE DEALERSHIP HAS ADVISED THAT THE ONLY REPAIR TO THIS PROBLEM IS A NEW HEADREST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180581February 17, 2019
SEAT BELTS
THE SAFETY BELT IS RELEASE AND IS NOT FIXED ON THE DRIVER BODY.THIS LOCATED IN THE DRIVERS SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180225February 15, 2019
ELECTRICAL SYSTEM
VEHICLE IS STATIONARY AND NOT ON. WHEN I SIT IN THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO PRESS THE START BUTTON THE VEHICLE ONLY HALF CRANKS AND THE ELECTRIC ONLY TURNS ON. IT TAKES A FEW TRIES AFTER TURNING POWER OFF AND OPENING THE DOOR UNTIL IT WILL ACTUALLY START FULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176419February 11, 2019
ELECTRICAL SYSTEM
INTERMITTENT NO START, EXTENDED CRANK. ONCE STARTED, VEHICLE RUNS FINE. ISSUE BEGAN RIGHT AFTER RECALL R09 PERFORMED AT 43,574 MILES. ISSUE SEEMED TO BE RESOLVED BUT REPEATED AT 47,985 MILES. DEALER STATED THAT WIN MODULE NEEDED REPLACING AT A COST OF $180. REPAIRS WERE COMPLETED. ISSUE HAS NOW RETURNED AT 69,000 MILES. TAKING VEHICLE IN FOR SERVICE ON 2/13/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174240February 4, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. ONCE RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 66,662.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173239January 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DIRECTIONAL SIGNALS NOT WORKING INTERIOR LIGHTS NOT WORKING RADIO NOT WORKING CHECK ENGINE LIGHT ON ABS WARNING LIGHT ON ALL HAPPENED AT ONCE WHEN STARTING CAR IN SUBFREEZING TEMPERATURES (2 DEG).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171374January 22, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PUSH START FAILED TO TURN ON AND OFF. CAR STALLED WHEN GOING FROM REMOTE START TO START. WINDSHIELD WIPERS WOULD NOT TURN OFF EVEN WITH CAR OFF AND KEY REMOVED FROM VEHICLE. DISPLAY OF MPH AND MENU DISAPPEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166655January 12, 2019
VEHICLE SPEED CONTROL
CRUISE CONTROL MALFUNCTIONS WITH MULTIPLE ISSUES. WHEN VEHICLE IS IN MOTION ON BOTH HIGHWAYS OR ON CITY'S STREETS, THE CRUISE CONTROL WILL NOT ENGAGE MOST OF THE TIME. WHEN IT DOES ENGAGE, IT WILL RANDOMLY TURN OFF, TURN ITSELF ON, DECELERATE, ACCELERATE ON IT'S OWN. IN MAY OF 2017 THIS SAME ISSUE WAS ADDRESS BY THE DEALER UNDER THE WARRANTY AND I WAS ASSURED IT WAS FIXED. TODAY, JANUARY 2019. I AM STARTING TO HAVE A REPEAT OF THE SAME ISSUES WITH THE CRUISE CONTROL MALFUNCTIONS OF RANDOM DECELERATION, RANDOM ACCELERATIONS OR RANDOMLY TURNING OFF OR ON WHAIL IN MOTION. THIS IS A DAILY REACCUANCE STARTING AGAIN ON 1/3/2019. NOW THAT THE WARRANTY IS EXPIRED, THE DEALERSHIP LARRY MILLER OF BOISE WILL REQUIRE PAYMENT FOR DIAGNOSIS OR REPAIR OF AN OBVIOUS VEHICAL SAFETY ISSUE THAT WAS ADDRESSED BY THEM PRIOR UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165292January 4, 2019
WHEELS
LUG NUTS HAVE STARTED SWELLING OR BALLOONING AND HAVE STARTED BREAKING. 3 LUG NUTS HAVE BALLOONED WHERE THEY ARE NO LONGER TIGHT ON THE STUD. THE OTHER LUG NUTS CAN'T BE REMOVED WITHOUT BREAKING THE STUD. IF I'M HAVE A FLAT, I MAY NOT BE ABLE TO CHANGE THE TIRE WITHOUT BREAKING THE LUG STUD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11163429December 26, 2018
SEATS
WHILE MY JEEP WAS PARKED, ENGINE OFF, IN MY DRIVEWAY (FLAT SURFACE), MY 7 YEAR OLD DAUGHTER WENT TO GET OUT OF THE BACK SEAT. SHE TOUCHED ON TO THE METAL POLE FRAME OF THE DRIVERS HEADREST WITH HER HAND TO ASSIST HER IN GETTING OUT OF THE CAR, THE HEADREST EXPLODED AND HIT HER IN THE SIDE OF THE HEAD. IT HIT HER HARD ENOUGH FOR HER TO BE STUNNED AND TO SAY SHE SAW STARS. THERE ARE DOZENS OF COMPLAINTS ONLINE ABOUT THIS HAPPENING YET NO RECALL. CHRYSLER HAS HAD TO RECALL THESE SO CALLED ACTIVE HEADRESTS BEFORE BUT MY JEEP WAS NOT INCLUDED. THERE NEEDS TO BE A RECALL AND FIX AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11162186December 18, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE CONTACT ACTIVATED THE CRUISE CONTROL. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BRIAN BEMIS CHRYSLER DODGE JEEP RAM (1825 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-8105), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER CALLED FIAT CHRYSLER AND HAD THE VEHICLER FIXED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161949December 17, 2018
SEATS
WE WERE DRIVING DOWN A COUNTRY ROAD AT ROUGHLY 20MPH, MY WIFE WAS IN THE PASSENGER SEAT WHEN OUT OF NOWHERE THE HEAD REST EXPLODED AND INJURED MY WIFE IN THE BACK OF THE HEAD WITH SOME SERIOUS FORCE. AFTER PULLING OVER AND INSPECTING THE ISSUE I NOTICED THE HEAD REST'S PLASTIC BRACKET HOLDING IT ON HAD FAILED AND BROKE IN HALF. I BELIEVE THIS IS A FEATURE FOR A REAR END COLLISION BUT WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS VEHICLE, ESPECIALLY NOT WHEN THE HEAD REST EXPLODED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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