Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10534867August 12, 2013
SEATS
THE DRIVERS SIDE SEAT BEGAN TO WIGGLE AND IN CHECKING FOUND THAT THE BRACKETS MOUNTING IT TO THE FLOOR HAD BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534884August 12, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534906August 12, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534541August 9, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO REMEDY THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534252August 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE HAD NOT YET BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524921July 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523884July 9, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN DECEMBER 2012. SHE ATTEMPTED TO GET THE VEHICLE REPAIRED ON SEVERAL OCCASIONS BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT NOTIFIED CHRYSLER ABOUT THE RECALL IN JULY 2013 AND THEY DID NOT HAVE A ESTIMATED TIME ON WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523987July 9, 2013
AIR BAGS
I WAS DRIVING DOWN THE ROAD WHEN BOTH OF MY AIRBAGS DEPLOYED. CHRYSLER AFTER TWO WEEKS OF TOYING WITH ME OFFERED TO 1 TOTAL MY CAR AND PAY ME KELLY BLUE BOOK VALUE OR 2 GIVE ME 1,000 DOLLARS AND WAIT UNTIL PARTS CAME IN. THEY TOLD ME HOWEVER THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE IN THE US AND THAT THEY WERE NOT GOING TO PAY FOR THE INSIDE DAMAGE CREATED BY THE AIRBAGS DEPLOYING. I HAVE TWO FAMILY MEMBERS WHO DRIVE VEHICLES IN WHICH THIS RECALL APPLIES TO. I WOULD NEVER RECOMMEND TO ANYONE THAT THEY SHOULD PURCHASE A VEHICLE FROM CHRYSLER. THEY DO NOT HELP AT ALL EVEN WHEN THEY KNOW IT IS THEIR FAULT. THEY ARE AWARE OF THIS ISSUE AND ARE DOING NOTHING TO THE 700,000 PLUS PEOPLE DRIVING THESE VEHICLES. THANK GOODNESS I WASN'T SERIOUSLY INJURED BUT WHAT IF NEXT TIME IT DOES SERIOUSLY HURT A DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522253June 28, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521256June 23, 2013
FUEL/PROPULSION SYSTEM
WHEN I PUT GAS IN MY CAR THE TANK WILL START DRIPPING. THIS HAS HAPPENED 3 TIMES. DOES NOT HAPPEN EVERYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520637June 19, 2013
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE IN JANUARY 2013 AND IT HAS YET TO BE RESOLVED NOR HAS THERE BEEN ANY FOLLOW-UP NOTICE. EVERY TIME I CALL TO CHECK ON IT I AM TOLD THAT THE DEALER DOES NOT HAVE THE PARTS. I QUESTION IF THERE IS ANY INTENTION TO MAKE THE STATED REPAIR AT ALL. THE SAFETY RECALL IS FROM CHRYSLER. IT IS AN AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. SAFETY RECALL M35/NHTSA 12V-527. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520362June 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE RECALL NOTICE. THE CONTACT WAS INFORMED THAT THERE WAS NO APPROXIMATE DATE AS OF WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 84,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520427June 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NOTICE NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THERE ARE NO FAILURES AT THIS TIME. THE CONTACT WAS CONCERNED SINCE THE DEALER STATED THE PARTS ARE NOT AVAILABLE TO REPAIR THE RECALL. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 117,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520503June 18, 2013
AIR BAGS
I WAS DRIVING AND I REAR ENDED A TRUCK DRIVING BETWEEN 30 AND 35 MILES PER HOUR. BRAKES WERE NOT APPLIED THERE WERE NO SKID MARKS. THE AIR BAGS FAILED TO DEPLOY. I CONTACTED JEEP SERVICE REGARDING THE ISSUE AND WAS INFORMED THAT THERE IS A RECALL ON THE AIRBAG SYSTEM. I ASKED TO PLEASE SCHEDULE MY VEHICLE FOR SERVICE ON THIS RECALL AND WAS TOLD THAT NO ONE IN THE UNITED STATES HAD THE PARTS TO FIX THE PROBLEM. I AM EXTREMELY CONCERNED THAT THIS COULD HAPPEN AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10519640June 13, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FREQUENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515946June 10, 2013
ELECTRICAL SYSTEM
THE VEHICLE WAS PARKED. A FIRE BEGAN FROM UNDERNEATH THE DRIVER'S SEAT WHICH IS BELIEVED TO BE AN ELECTRICAL FIRE. IT DESTROYED THE SEAT AND SURROUNDING AREA. NO ONE WAS IN THE VEHICLE AT THE TIME. IT APPEARED TO SMOLDER FOR SEVERAL HOURS. THE FIRE WAS DETECTED EARLY ENOUGH SO THAT THE ENTIRE VEHICLE WAS NOT AFFECTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10516006June 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN FEBRUARY 2013. THE CONTACT STATED HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER AND THE MANUFACTURER BOTH STATED THAT THEY DID NOT KNOW WHEN THE PARTS THAT WERE NEEDED TO SERVICE THE VEHICLE PER THE RECALL WOULD BECOME AVAILABLE. THE CONTACT STATED THAT HE CALLED THE MANUFACTURER IN JUNE OF 2013 AND RECEIVED THE SAME RESPONSE. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. RETURNED BY USPS ON 7/8/2013. 2ND ATTEMPT ON 7/11/2013 FAILED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516028June 10, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 50 MPH AND ONCE THE VEHICLE WAS SHUT OFF, IT EXHIBITED AN LOUD SQUEALING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515613June 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) APPROXIMATELY SIX MONTHS AGO. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE PARTS WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515763June 7, 2013
SEATS
DRIVER SIDE SEAT BRACKET IS BROKEN. MY SEAT BRACKET BROKE DURING NORMAL USE AND I AM AVERAGE WEIGHT. APPARENTLY 1,000'S OF THESE ARE BROKEN AND MANY PEOPLE ON THE INTERNET ARE COMPLAINING ABOUT IT. THE BROKEN BRACKET ALLOWS THE SEAT TO WOBBLE AND POSSIBLY FALL BACK WHILE DRIVING. BRACKET IS MADE OF THIN GAUGE STEEL. THIS IS A VERY DANGEROUS PROBLEM, PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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