Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10235505July 23, 2008
SERVICE BRAKES, HYDRAULIC
I OWN GENE'S AUTOMOTIVE REPAIR. I HAVE BEEN REPAIRING VEHICLES FOR OVER 40 YEARS. MY CUSTOMER BROUGHT IN HIS 2001 JEEP GRAND CHEROKEE FOR A BRAKE CHECK DUE TO SQUEALING. THE PADS WERE FINE, BUT I NOTICED A LOT OF RUSTY DUST. I WAS GOING TO REMOVE THE CALIPER ANCHOR PINS TO GREASE THEM AND FOUND THEM SEIZED IN THE BORE. PRIOR TO THIS, I TEST DROVE THE JEEP AND NOTICED THE BRAKES DIDN'T SEEM TO BE SLOWING AS FAST AS I FELT IT SHOULD. THE SEIZED PINS ARE THE REASON FOR THIS BECAUSE AS THE PADS WEAR, THE PINS SHOULD SLIDE INWARD TO ACCOMMODATE THE WEAR. IF THIS PROBLEM HAD CONTINUED FOR AN EXTENDED PERIOD OF TIME, I SUSPECT THE ANCHOR PINS WOULD EVENTUALLY BEND OR SHEAR OFF UNDER THE HYDRAULIC PRESSURE FROM THE CALIPER. IF THE ANGLE WERE TO GET SEVERE ENOUGH, I BELIEVE IT WOULD SEIZE THE PISTON IN THE BORE. THE CAUSE OF THIS IS POSSIBLY WATER INTRUSION PAST THE ANCHOR PIN SEAL. I BELIEVE THIS DESIGN IS DANGEROUS AND SHOULD BE REDESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233434July 7, 2008
VISIBILITY
LESS THAN 60,000 MILES ON MY 2001 JEEP GRAND CHEROKEE LIMITED AND THE BLEND DOOR ACTUATOR & RECIRC. DOOR HAVE TO BE REPLACED AT OVER $1,000.00. NOT COVERED BY THE EXTENDED WARRANTY I PURCHASED AT THE SELLING DEALER 14 MONTHS AGO FOR $2,784.00. (AVONDLE CHRYSLER JEEP, AVONDALE AZ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232442June 26, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, AIR BAGS:SIDE/WINDOW
WINDOW REGULATORS IN THIS CAR HAVE BROKEN TWICE IN LESS THAN A YEAR AND COST $550 TO HAVE REPAIRED. I HAD ONE REPAIRED IN SEPT 07. I CAN'T AFFORD THIS AND AM DRIVING WITH PLASTIC ON MY SECOND WINDOW THIS HAPPENED TOO. THE WINDOWS JUST DROP AS I'M DRIVING AT 60MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231708June 20, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH AND DEPRESSING THE BRAKE PEDAL, THE STEERING WHEEL BEGAN VIBRATING. DURING ACCELERATION, THE STEERING WHEEL WOULD VIBRATE UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS IMMEDIATELY TAKEN TO AN INDEPENDENT AUTO SERVICE AND THE TECHNICIAN STATED THAT THE PISTON IN THE BRAKING SYSTEM HAD LOCKED UP ON THE FRONT DRIVER'S SIDE. THE FRONT DRIVER AND PASSENGER SIDE ROTORS, PADS, AND CALIPERS WERE REPLACED. THE CONTACT WAS VERY CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 70,300 AND CURRENT MILEAGE WAS 70,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231574June 19, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FIRST INCIDENT OCCURRED WHILE DRIVING, I NOTICED THAT THE FRONT PASSENGER WINDOW BEGAN TO LOWER ITSELF WITHOUT ME ACTIVATING THE SWITCH. I ATTEMPTED TO PUSH THE SWITCH TO MAKE IT GO UP WHICH DIDN'T WORK. THE WINDOW THEN PROCEEDED TO LOWER ITSELF INTO THE DOOR AND WOULD NOT RETURN TO THE UP POSITION. I TOOK THE CAR TO MY MECHANIC WHO INFORMED ME THAT THE WINDOW REGULATOR HAD FAILED AND THAT THIS IS A COMMON PROBLEM WITH THIS MODEL VEHICLE. THE REGULATOR WAS REPLACED AT A COST OF NEARLY $500.00. THE SECOND INCIDENT OCCURRED WHILE THE VEHICLE WAS PARKED. I RETURNED TO MY CAR AFTER PARKING IT OVER NIGHT ONLY TO FIND THE DRIVERS SIDE WINDOW WAS OPEN ABOUT 3 INCHES. I ATTEMPTED TO CLOSE THE WINDOW AND HAD NO RESPONSE FROM PUSHING THE BUTTON UP. THE WINDOW WOULD HOWEVER OPERATE IN THE DOWNWARD POSITION BUT WOULD NOT GO UP. I RETURNED TO MY MECHANIC WHO ADVISED ME THAT THE SAME CONDITION AS THE PASSENGER SIDE WINDOW HAD OCCURRED. $500.00 LATER I WAS BACK ON THE ROAD. IT IS MY UNDERSTANDING AFTER READING COUNTLESS "BLOGS" ON THE INTERNET THAT THIS IS A CHRONIC ISSUE AND THAT DAIMLER CHRYSLER IS FULLY AWARE OF IT YET CONTINUES TO IGNORE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231498June 18, 2008
VISIBILITY
HEAT AND AIR SYSTEM DUAL CLIMATE CONTROL, BLOWER STOPS WORKING WILL NOT DEFOG WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231521June 18, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON JUNE 15, 2007, AS I PREPARED TO GO TO THE AIRPORT. I ROLLED DOWN THE DRIVER SIDE WINDOW WHICH THEN JUST FELL COMPLETELY DOWN INTO THE DOOR. I HAD TO BORROW A FRIENDS CAR. THIS IS THE SECOND TIME I HAD TO REPLACE THE DRIVER SIDE WINDOW REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230583June 11, 2008
VISIBILITY:WINDSHIELD
I WAS DRIVING ON THE HIGHWAY AND MY DRIVERS SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR FRAME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10230305June 9, 2008
EXTERIOR LIGHTING
FRONT HEADLIGHTS BEGAN TO FILL WITH MOISTURE MAKING IT DIFFICULT TO SEE .SINCE THE PROBLEM HAS INCREASED SIGNIFICANTLY SINCE I FIRST NOTICED IT IN 2003, I FEEL COMPELLED TO REPORT IT. MY LOCAL DEALERSHIP VENICE CHRYSLER HAS BEEN INFORMED OF THIS PROBLEM SINCE IT BEGAN BUT HAVE OFFERED NO REMEDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228907May 26, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2001 WJ (JEEP GRAND CHEROKEE) BLEND DOOR PROBLEMS STARTING AROUND 80,000 AND NOW NO HEAT AT 111,111 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228769May 23, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE DEALER STATED THAT THE TAIL LIGHT ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 50,500 AND CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228135May 18, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY ELECTRONIC CLIMATE CONTROL FAILED WHEN THE BLEND DOORS STOPPED WORKING. I TOOK IT TO THE DEALER WHO SAID IT IS A VERY COMMON PROBLEM WITH JEEPS IN GENERAL. THEY WOULD NEED TO REMOVE MY DASH AND REPLACE THE MOTORS FOR THE BLEND DOORS. 1500 DOLLARS LATER, I AM SEEING THAT I AM FAR FROM ALONE WITH THIS RIP OFF DUE TO POOR CONSTRUCTION. FROM 20000 MILES ON TO 90000 I HEARD A CREAKING AFTER I SHUT OFF MY CAR. NOW I KNOW WHAT THAT WAS: THE GRINDING OF THE BLEND MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226570May 3, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR DRIVER SIDE WINDOW REGULATOR ASSEMBLY BROKE IN 06, FRONT DRIVER WINDOW REGULATOR ASSEMBLY BROKE IN 07 AND NOW FRONT PASSENGER WINDOW REGULATOR ASSEMBLY BROKE IN 08. I HAD TO REPLACE THE WINDOW REGULATOR ASSEMBLY, FOUND THAT PLASTIC BLOCK THAT HOLDS THE CABLES TO THE SLIDE TRACK BROKE. THIS SEEMS TO BE A MAJOR DESIGN FLAW ON THE ASSEMBLIES, THE PLASTIC BLOCK GETS OLD, WORN AND JUST CRACKS OR BREAKS WITHOUT WARNING. WHEN THIS HAPPENS THE WINDOW WILL JUST DROP INSIDE THE DOOR, AGAIN WITHOUT WARNING. I FEEL THAT THERE SHOULD BE A SAFETY RECALL ON THESE WINDOW REGULATORS AS SOMEONE COULD GET HURT. I HAVE THE BROKEN OEM ONE THAT I JUST REPLACED IF YOU WOULD LIKE TO INSPECT IT. BEST REGARDS CHRISTIFER RADLEY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226345April 30, 2008
SEAT BELTS
I AM GOING TO PASTE BELOW WHAT I WROTE ON UNSAFECARSEATS.COM. I AM DUMBFOUNDED THAT I HAVE HAD THIS CAR FOR 5 YEARS AND THIS IS THE FIRST I'VE HEARD ABOUT THIS. WHEN I FIRST NOTICED THE GEN3 SEAT BELT PROBLEM WITH MY INFANT SEATS I THOUGHT, THIS CAN'T BE RIGHT, IF THERE WERE AN ISSUE WITH THESE SEAT BELTS THEY WOULD HAVE BEEN RECALLED AND I WOULD HAVE BEEN NOTIFIED. I AM REALLY DISAPPOINTED IN THE NHTSA. IT IS A REAL PROBLEM: I HAVE 6 MO OLD TWINS AND A 4 YO SON. THEY ARE 3 ACROSS IN THE BACKSEAT OF MY 2001 JEEP GRAND CHEROKEE LIMITED. ON SEVERAL OCCASIONS I HAVE NOTICED THAT THE BELTS HOLDING THE INFANT SEATS HAVE BECOME UNDONE AFTER MAKING SURE REPEATEDLY THAT THEY WERE BUCKLED AND TAUT. THIS IS ABSOLUTELY A REAL PROBLEM! I EVEN WENT SO FAR AS GRILLING MY 4 YO IF HE UNDID THE BUCKLES IN 'FUN'. HE REPEATEDLY DENIED IT. HOWEVER, HE COULD NOT HAVE DONE THAT TO THE FAR OUTBOARD SEAT (HE SITS IN THE OTHER OUTBOARD SEAT) WHILE I WAS DRIVING, AND THAT'S WHEN I BEGAN TO SCRATCH MY HEAD. THEN I THOUGHT, WELL OK, MAYBE MY INFANT CAR SEATS ARE REALLY CLUNKY AND SOMETIMES WHEN I LOCK THEM INTO THE BASE OR GET THEM OUT, THEY ARE JOSTLING THE BELT OPEN. BUT, WOULD THAT BE OK EITHER?? THE BELT LOCK IS INCREDIBLY SENSITIVE AND DEFECTIVE. PUT IN PERSPECTIVE, IF A BASE MOVING AGAINST ANOTHER OR PUTTING THE BUCKET IN OR OUT OF THE BASE CAUSES A MALFUNCTION, WELL THEN IT DOES NOT TAKE A DEGREE IN PHYSICS TO KNOW THAT A COLLISION WOULD DO THE SAME THING. I AM AMAZED I HAVE NOT HEARD ABOUT THIS UNTIL NOW! WHAT IRRESPONSIBILITY! ALL THE TIMES I TOOK MY CAR TO THE DEALERSHIP, NOT A PEEP. THANKS TO BABYCENTER.COM FOR DIRECTING ME HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225985April 28, 2008
VISIBILITY, EQUIPMENT:ELECTRICAL
BLEND DOORS IN THE HEATING SYSTEM WILL NO LONGER FUNCTION CREATING A SAFETY ISSUE DUE TO THE DEFROSTER NOT WORKING IN THE MORNING. I HAVE HAD THIS REPLACED ONCE ALREADY AND IT IS MALFUNCTIONING ONCE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225187April 20, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I BOUGHT MY JEEP GRAND CHEROKEE IN 2005 AS A USED VEHICLE WITH NO KNOW PROBLEMS ON MY CAR FAX REPORT. HAS ONLY HAD ONE OTHER OWNER. THIS IS NOW THE 4TH TIME I HAVE HAD TO HAVE THE COOLING FAN RELAY REPLACED! IM SICK OF THIS AND HAVE HEARD FROM AUTO SHOPS AND DEALERS THAT THIS IS A VERY COMMON PROBLEM.... JEEP SHOULD DO SOMETHING ABOUT THIS. IT SEEMS TO GO OUT ABOUT EVERY 6 MONTHS. I CAN'T KEEP AFFORDING THIS. IT IS RIDICULOUS. YOU HAVE TO REMOVE THE WHOLE FRONT END TO GET TO THE RELAY TO REPLACE IT AND THAT IN LABOR COSTS CAN COST A FORTUNE ON ITS OWN FOR A $90.00 PIECE TO BE REPLACED. MY TRUCK HAS NOW OVER HEATED 4 TIMES BECAUSE OF THIS LITTLE FUSE FAILING. DUE TO THE OVER HEATING I HAVE HAD TO REPLACE THE WATER PUMP 2 TIMES. I LOVE JEEPS BUT NOT ENOUGH FOR IT TO KEEP NICKEL AND DIMING ME TO DEATH. THIS PROBLEM NEEDS TO GET RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224365April 13, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I WAS DRIVING TODAY AND MY WINDSHIELD BEGAN TO FOG I TURNED DEFROSTER ON HI HEAT AND ALL IT DID WAS BLOW COLD AIR AND IT MADE WINDSHIELD WORSE. I ALMOST CRASHED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223763April 9, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOORS IN MY 2001 JEEP GRAND CHEROKEE HAVE GONE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223507April 6, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS IS THE SECOND TIME I HAVE PROBLEMS WITH MY JEEP GRAND CHEROKEE LAREDO 4X4 IT IS A 2001 IT KEEPS OVER HEATING I HAVE HAD A NEW FAN REPLACE A NEW HOUSING AND THE REPLACE THE SENSOR'S AND IT'S STILL OVER HEATING I HAVE TALK TO OTHER PEOPLE THAT OWN A JEEP GRAND CHEROKEE AND THERE HAVING THE SAME PROBLEMS WITH THERE'S AS WELL IS THERE ANYTHING YOU CAN DO THAT CHRYSLER CAN DO A RECALL AND FIX THIS PROBLEM NOT SURE WHAT ELSE TO DO MY CAR IS PAID FOR AND DON'T WANT TO HAVE TO BUY A NEW CAR FOR I'M A SINGLE MOM AND ONLY HAVE ONE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223463April 5, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
FRONT PASSENGER SIDE WINDOW FELL IN JAN 2008 HAD REPAIR SHOP PULL WINDOW BACK UP - THEY HAD "REPLACED MANY JEEP REGULATORS"; LEFT PASSENGER SIDE WINDOW FELL APR 2008 HAD FRIEND WIRE IT UP IN PLACE BECAUSE COULDN'T AFFORD PART/REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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