Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#10838585February 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 04/26/16 *BF UPDATED 05/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838588February 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838001February 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837427February 22, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REPLACED TAIL LIGHT HOUSING UNITS ONLY TO HAVE THEM GO BAD AGAIN. WIRE HARNESS NEEDED TO BE REPLACED NUMERAL TIMES, ELECTRICAL SYSTEM FOR DOORS AND WINDOWS HAD TO BE REPLACED NUMERAL TIMES. GAUGES ON DASH BOARD WOULDN'T WORK HALF THE TIME. JUST HAD A MVA WITH A DEER AND EXTENSIVE DAMAGE TO THE FRONT OF THE CAR AND NO AIRBAGS WERE DEPLOYED, THE ACCIDENT WAS SO EXTENSIVE THAT THE CAR WAS TOTALED!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10837421February 22, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR FRONT AND REAR PASSENGER SIDE POWER WINDOWS FAILED TO OPERATE. IN ADDITION, THE DOORS FAILED TO UNLOCK WHICH INCLUDED THE LIFT GATE. THE FAILURE OCCURRED INTERMITTENTLY WITH THE FRONT DRIVER'S SIDE. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837574February 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837606February 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836348February 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836414February 16, 2016
AIR BAGS
FOR OVER A YEAR, I HAVE RECEIVED MULTIPLE NOTICES STATING A SAFETY RECALL FOR MY 2004 JEEP GR CHEROKEE...REFER TO R06 / NHTSA 15V-046 (AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL). EVERY TIME I CONTACT MY LOCAL DEALER, THEY TELL ME THE PART IS NOT AVAILABLE...I NOW HAVE NO FAITH THAT THIS WILL EVER BE RESOLVED. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836240February 15, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
COMPLAINT IS ABOUT RECALLS BEING PAINFUL AND FCA NOT SEEMING LIKE IT WANTS TO PERFORM THEM: R60: PARTS ARE STILL NOT AVAILABLE THOUGH WE GOT A NOTICE LABELED "IMPORTANT SAFETY RECALL" MONTHS AGO. ACCORDING TO OUR DEALER PARTS ARE STILL NOT AVAILABLE. APPARENTLY THIS IS FOR AN AIRBAG ISSUE BUT IT DOES NOT SEEM THAT FCA IS MAKING "EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE" AS IS STATED ON THE RECALL NOTICE. N47: I HAVE CALLED OUR LOCAL DEALER A FEW TIMES AND THEY REFUSE TO LOOK AT IT SAYING THAT SINCE WE DON'T HAVE AN AFTERMARKET TRAILER HITCH THAT OUR VEHICLE IS NOT ELIGIBLE FOR ANY REMEDY FOR THE EXPLODING GAS TANKS. IS OUR VEHICLE SAFE TO DRIVE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825711February 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825603February 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825594February 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOCKS WERE NOT RECOGNIZING THE KEY FOB SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS )HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825156February 9, 2016
AIR BAGS
I RECEIVED THE SAFETY RECALL REGARDING MY AIR BAGS. I BROUGHT THE VEHICLE TO SULLIVAN'S NORTHWEST HILLS DEALERSHIP IN TORRINGTON, CT, ON 12/17/15 AND 1/28/16. THEY SAY THEY DO NOT HAVE THE PARTS YET. I AM CONCERNED ABOUT DRIVING THE VEHICLE AND HAVING PASSENGERS WITH ME UNTIL I CAN GET THE AIRBAG FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824903February 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE REMEDY OR THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824719February 7, 2016
AIR BAGS
MANUFACTURER HAS NOT PROVIDED PERMANENT FIX TO PROBLEM AS OF THE DATE OF THIS REPORT PER MY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824465February 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824002February 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/2016*LJ THE CONSUMER STATED THE AIRBAG LIGHT WAS ILLUMINATED. UPDATED 11/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823771February 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823802February 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND THE PART WAS NOT AVAILABLE TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE CONTACT CALLED MORE THAN ONE DEALER AND THEY WERE UNABLE TO DETERMINE WHEN THE RECALL REPAIR APPOINTMENT WOULD BE SCHEDULED. ONE DEALER INDICATED THAT THE PART DID NOT FIT AND PROVIDED NO FURTHER EXPLANATION AS TO WHAT THEY WOULD DO TO OBTAIN THE CORRECT PART TO REMEDY THE REPAIR. THE MANUFACTURER WAS CONTACTED AND THEY WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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