Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10553317November 22, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553166November 21, 2013
AIR BAGS
TL* THE CONTACT OWNS 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/13*CN THE CONSUMER WAS INVOLVED IN AN ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10552397November 15, 2013
SEATS
I AM THE ORIGINAL OWNER OF THE CAR. WITHIN THE LAST TWO WEEKS THE RIGHT FORWARD BRACKET ON THE SEAT FRAME HAS SEPARATED FROM THE SEAT HOLDER. IN RESEARCHING THE NET I FIND THAT THIS CONDITION IS RATHER WIDE SPREAD. USED FRAMES ARE AVAILABLE BUT THAT WOULD SEEM LIKE DOUBLING DOWN ON A POOR DESIGN AND SPENDING $400 BUCKS FOR AN IFFY REPAIR. WWW.JEEPSEATBRACKET.COM SELLS A REPAIR KIT THAT FIXES THE PROBLEM BUT I DOUBT IF A JEEP AGENCY WOULD INSTALL NON-JEEP PARTS AND AT 81 I DOUBT IF I COULD REMOVE THE SEAT BY MYSELF. I CONSIDER THIS A SAFETY HAZARD. BEING A MA BELL RETIREE THROUGH HABIT I DRIVE CAREFULLY BUT AND UNANCHORED DRIVERS SEAT MAKES ME VERY NERVOUS. I FEEL THAT IN THE EVENT OF AN ACCIDENT I WOULD GO SAILING OUT THE FRONT WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552003November 12, 2013
AIR BAGS
RECEIVED A RECALL NOTICE FROM CHRYSLER. CHRYSLER RECALL NUMBER M35, (NHTSA CAMPAIGN NUMBER: 12V527000) INVOLVING AIRBAGS CAN DEPLOY AT ANYTIME. CONTACTED THE DEALERSHIP LAST SPRING ABOUT THIS RECALL AND WAS TOLD PARTS WEREN'T IN YET. I THEN CONTACTED THE DEALERSHIP ON NOVEMBER 12, 2013 AND WAS TOLD THE PARTS AREN'T IN YET. I AM CONCERNED ABOUT THIS AIRBAG DEPLOYMENT ISSUE AND IT SEEMS LIKE THE MANUFACTURER ISN'T CONCERNED ABOUT SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551523November 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12-26-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551567November 8, 2013
AIR BAGS
TL* THE CONTACT OWNS 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. ONE YEAR LATER, THE PARTS WERE STILL NOT AVAILABLE TO REMEDY THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. UPDATED 3/5/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550781November 4, 2013
AIR BAGS
I RECEIVED NOTICE OF A RECALL FOR THE AIRBAG SENSOR ON THE 2003 JEEP CHEROKEES. I WAS INFORMED THAT THE AIRBAG MAY DEPLOY AT ANY TIME WHILE THE VEHICLE IS OPERATING. IT HAS BEEN ONE YEAR SINCE I WAS NOTIFIED OF THIS ISSUE AND THE CHRYSLER DEALERSHIP HAS YET TO SEND THE PARTS NECESSARY TO FIX THIS PROBLEM TO ANY OF THE DEALERSHIPS. I AM CURRENTLY DRIVING AROUND WITH MY AIRBAG SENSOR ON, AND NOT KNOWING IF AND WHEN MY AIRBAG WILL DEPLOY. THIS FRIGHTENS ME BECAUSE I CURRENTLY LIVE IN THE MOUNTAINS, AND NOT KNOWING HOW I WILL REACT TO AIRBAG DEPLOYING. ONE YEAR IS DEFINITELY AN AMPLE AMOUNT OF TIME FOR THE CHRYSLER DEALERSHIP TO SEND THESE PARTS OUT, ESPECIALLY FOR A RECALL LIKE THIS THAT HAS PRODUCED INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550322October 31, 2013
AIR BAGS
IN JANUARY OF 2013 I RECEIVED A RECALL NOTICE FROM CHRYSLER #35 CONCERNING A COMPONENT IN THE AIR BAG MODULE MAY FAIL WHILE OPERATING THIS VEHICLE. I CALLED MONROE MICHIGAN DODGE CHRYSLER WHERE I PURCHASED THE CAR AND THEY TOLD ME CHRYSLER HASN'T RELEASED THE PARTS TO FIX THIS PROBLEM. I TOOK IT BACK IN TODAY OCTOBER 31 2013 AND I RECEIVED THE SAME ANSWER. I CALLED CHRYSLER AT 1-800-247-9753 AND THEY TOLD ME THE PARTS AREN'T AVAILABLE AND THEY WOULD PUT ME ON A LIST. THIS IS TOTALLY NOT ACCEPTABLE IT SHOULDN'T TAKE THIS LONG TO TAKE CARE OF THIS SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548892October 22, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE MANUFACTURER ADVISED THAT THE PART NEEDED TO COMPLETE THE AIR BAG RECALL SERVICE WAS ON BACK ORDER. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544618September 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 11-18-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544408September 19, 2013
POWER TRAIN, SERVICE BRAKES
I PULLED INTO MY DRIVEWAY (WHICH HAS A SMALL INCLINE) AND PUT THE CAR IN PARK. AS SOON AS I TOOK MY FOOT OFF OF THE BRAKE THE VEHICLE STARTED ROLLING DOWN MY DRIVE WAY, UNTIL PUSHED THE BRAKE PEDAL AND PUT ON THE EMERGENCY BRAKE. THIS HAS HAPPENED SEVERAL TIMES AND DIFFERENT PLACES, I.E WORK, GAS STATION, HOME, SCHOOL. THIS HAS NOT CAUSE AN ACCIDENT YET SINCE I'VE BEEN IN THE DRIVERS SEAT EVERY TIME SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543704September 18, 2013
AIR BAGS
2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM RECALL NOTICE. *SMD WHEN THE CONSUMER CONTACTED THE DEALER, TO MAKE AN APPOINTMENT, HE WAS INFORMED THE PART WAS NOT AVAILABLE. A FEW MONTHS LATER, HE RECEIVED A CALL FROM THE DEALER AND THEY SCHEDULED AN APPOINT. HOWEVER, AFTER THE CONSUMER DROPPED THE VEHICLE OFF, THE DEALER CALLED THE CONSUMER BACK AND INFORMED HIM, THEY NEVER HAD THE PART. THE CONSUMER CONTINUED TO CALL FOR MONTHS, BUT THE PART WAS STILL NOT AVAILABLE. THE AIR BAG LIGHT WOULD COME ON AND STAY ON FOR WEEKS AT A TIME AND THEN GO OFF, AND COME BACK ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543857September 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION MARCH 2013. THE CONTACT HAD NOT EXPERIENCED THE AIR BAG WARNING LIGHT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 94,000. UPDATED 11/12/13*CN THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE BY OCTOBER 17, 2013. THE CONSUMER STATED IT HAS BEEN OVER 30 DAYS, AND HE HAS NOT HEARD FROM CHRYSLER. UPDATED 11/19/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543509September 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/13/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543144September 11, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE STATED THAT SINCE THE FAILURE WAS REPORTED IN JANUARY OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE AIR BAG WARNING LIGHT ILLUMINATED; THEREFORE; HE EXPERIENCED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND PROVIDED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542862September 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) AND THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN UNEXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542810September 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE AIR WARNING LAMP WAS ILLUMINATED. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537706August 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 70 MPH WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL TO STOP THE VEHICLE. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE CONTACT HAD TO STEER INTO A ROW OF BUSHES TO STOP THE VEHICLE FROM ACCELERATING ANY FARTHER. THE VEHICLE WAS TAKEN TO A MECHANIC SEVERAL TIMES FOR THE FAILURE. THE FAILURE WAS CONTRIBUTED TO A STICKING ACCELERATOR AND THE THROTTLE BODY WAS REPLACED TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,346 AND THE CURRENT MILEAGE WAS 146,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10537295August 26, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATINO OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535643August 15, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE AUGUST 18, 2008, 4 WINDOW REGULATORS ON MY JEEP GRAND CHEROKEE HAVE BROKEN. TWICE, I HAVE ALREADY PAID OVER $800 AT YOUR DEALERSHIP TO HAVE THIS FIXED. RECENTLY, BOTH OF MY REAR WINDOW REGULATORS HAVE BROKE AND I HAVE HAD TO TAPE MY WINDOWS UP SINCE I CANNOT AFFORD $800 OUT OF POCKET RIGHT NOW. THIS IS OBVIOUSLY A WELL KNOWN JEEP GRAND CHEROKEE PROBLEM. I HAVE KNOWN OF OTHERS HAVING THIS PROBLEM WITH THEIR JEEP GRAND CHEROKEE AS WELL. I HAVE ALREADY HAD NUMEROUS PROBLEMS WITH MY JEEP THAT HAVE COST ME SEVERAL THOUSANDS OF DOLLARS TO FIX. I DON'T THINK I SHOULD HAVE TO CONTINUE PAYING FOR MY WINDOW REGULATORS TO BE REPLACED WHEN MY WINDOWS ARE USED AS MUCH AS ANY NORMAL CAR WINDOW SHOULD BE USED. I ONLY WORK TEN MINUTES FROM HOME AND DON'T ABUSE MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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