Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10343382July 15, 2010
EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
2000 JEEP GRAND CHEROKEE REAR BRAKE LIGHTS OUT BECAUSE OF DEFECTIVE DESIGN. BRAKE LIGHTS STOP WORKING WHEN HEADLIGHTS TURNED ON. BRAKE LIGHTS WORK FINE WHEN HEADLIGHTS OFF. PROBLEM DESIGN IS IN THE TAIL LIGHT ASSEMBLY. WHEN YOU REMOVE THE LIGHT SOCKET FOR THE TAIL/BRAKE LIGHT IN THE LIGHT ASSEMBLY, YOU WILL SEE 3 SILVER CONTACT POINTS INSIDE THE BLACK PLASTIC RING. TWO ARE GROUPED TOGETHER AND THERE IS ONE THAT IS OPPOSITE OF THE TWO. THE ONE BY ITSELF IS THE GROUND; THE OTHER TWO ARE THE CONTACTS FOR THE TAIL LIGHT AND BRAKE LIGHT. THE PROBLEM LIES WITH THE GROUND CONNECTOR. YOU SHOULD NOTICE THAT THE GROUND CONTACT IS DEPRESSED INTO THE PLASTIC AND THE PLASTIC ITSELF IS SLIGHTLY WARPED DOWN. MOST CARS HAVE LIGHT SOCKETS WITH THEIR WIRING ATTACHED. THE SOCKET TWISTS INTO THE LAMP ASSEMBLY. ON THE GRAND CHEROKEE, THE SOCKET DOES NOT HAVE THE WIRING ATTACHED. INSTEAD, THE WIRING GOES INTO THE LAMP ASSEMBLY AND THE SOCKET HAS THREE ELECTRICAL CONTACTS THAT, WHEN TWISTED INTO THE ASSEMBLY, WILL MAKE THE CONTACT. WHAT SEEMS TO BE THE MOST FREQUENT MALFUNCTION IS THAT THE ELECTRICAL CONTACTS (WHICH MAKE CONTACT WITH THEIR RESPECTIVE ELECTRICAL PATHS WHEN THEY ARE INSERTED INTO THE ASSEMBLY) ARE PRESSED TIGHT TO ENSURE GOOD CONTACT WITH THE ASSEMBLY...AND ON MANY TAILLIGHTS, THE PLASTIC RING CONTAINING THE RESPECTIVE PATHS OFTEN BEGINS TO SEPARATE FROM THE FATIGUE OF THE CONTACTS PRESSING SO HARD. OF THE THREE CONTACTS (REAR TAIL LIGHT, REAR BRAKE LIGHT AND GROUND), THE GROUND IS WHAT MOST COMMONLY LOSES ITS CONTACT DUE TO FATIGUE CRACKING. THIS IS A SERIOUS SAFETY ISSUE BECAUSE OFTEN DRIVERS ARE UNAWARE THAT THERE IS A PROBLEM. IT ONLY HAPPENS WHEN THE HEADLAMPS ARE ON, SO IF CHECKED IN DAYLIGHT, THE PROBLEM OFTEN GOES UNDETECTED. ONLY WHEN ANOTHER DRIVER OR THE POLICE POINT IT OUT DOES IT LOOKED AT. THIS IS A WIDESPREAD PROBLEM THAT OCCURS FOR NEARLY EVERY 2000 JEEP GRAND CHEROKEE. IT IS NOT AN ISSUE OF WILL IT HAPPEN, RATHER WHEN IS IT GOING TO HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343485July 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SLIGHT EXPLOSION SOUND. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND FOUND THAT THE FAN BLADE, RADIATOR AND OTHER UNDER HOOD COMPONENTS WERE BROKEN. THE VEHICLE WAS TOWED TO THE DEALER IN WHICH THE VEHICLE WAS PURCHASED. THE DEALER REPLACED THE FAN BLADE, RADIATOR, HOSES AND CONNECTORS. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN) AND WHEN CONTACTING THE MANUFACTURER, HE WAS TOLD HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343100July 14, 2010
SEATS
2000 JEEP GRAND CHEROKEE LAREDO. FRONT DRIVER-SIDE SEAT FRAME BROKE AT THE LOWER LEFT FRONT BASE LEG. HAD TO BE WELDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343101July 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT DRIVER-SIDE WINDOW DRIVE ACTUATOR BROKE FOR THE SECOND TIME. WINDOW WON'T STAY UP AND WILL NOT MOVE UP OR DOWN. HAD TO HAVE THE WHOLE WINDOW MOTOR REPLACED AT A COST OF $500.00. THE WINDOW DRIVE ACTUATOR IS PLASTIC AND APPARENTLY BREAKS FREQUENTLY. THIS APPEARS TO BE DESIGNED TO FAIL. THIS IS A DEFECT AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342794July 12, 2010
SEATS
THE WELD ON MY SET IN MY 2000 GRAND CHEROKEE BROKE LOOSE WHILE DRIVING. ALL WELDS ARE CURRENTLY BROKEN EXCEPT FOR ONE. SEAT HAS NOT BEEN REPLACED BECAUSE REPLACEMENT PARTS ARE HARD TO FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342459July 10, 2010
SEATS
2000 JEEP GRAND CHEROKEE LAREDO. FRONT DRIVER'S SEAT STARTED TO WOBBLE/ROCK AND THEN BROKE. A WELDER FRIEND TRIED TO BRAZE IT BACK TOGETHER, HELD FOR 2 DAYS BROKE AGAIN. OFF TO JUNKYARD TO FIND WHOLE NEW SEAT. LOOKING ONLINE THIS IS A WIDE-SPREAD PROBLEM. AN OBVIOUS DEFECT AND SHOULD BE RECALLED. DEALERSHIP WANTS $800-1000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341399July 4, 2010
SEATS
2000 JEEP GRAND CHEROKEE DRIVER SEAT JUST NORMAL DRIVING THE SEAT BROKE CAUSES EXTREME BACK PAIN. BREAKS CONSTANTLY IN 4 DIFFERENT AREAS FIRST BREAK WAS A BRACKET. HAVE WELDED THE PARTS MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341301July 3, 2010
SEATS, STRUCTURE:FRAME AND MEMBERS
2000 JEEP GRAND CHEROKEE - HEATER CORE LEAKAGE LED US TO TAKE UP CARPET - BOTH DRIVER'S SIDE AND PASSENGER SIDE HOLES IN THE FRAME WHICH HOLD THE SEATS DOWN TO THE BODY, WERE RUSTED THROUGH. CAUSE - WATER TRAP (DESIGN FLAW) IN DESIGN OF THE UNIBODY, AND NO UNDERCOATING TO HELP PREVENT SUCH OCCURRENCE. FRAME METAL IS APPROX. 1/8TH INCH THICK. AREAS AFFECTED WERE CUT OUT AND NEW METAL WELDED IN (BY PRIVATE PARTY - NOT DEALER. I DO HAVE THE PIECES WHICH WERE CUT OUT.) SHOULD THERE HAVE BEEN A COLLISION, THE SEATS WOULD HAVE BROKEN LOOSE FROM THE FRAME AND SERIOUS INJURIES WOULD HAVE OCCURRED. OTHER COMMENTS MADE ON THIS SAME VEHICLE, TO INCLUDE OURS, RELATE HOW THE ACTUAL SEAT FRAME BREAKS. METAL FOUND WHEN THIS OCCURRED IS WEAKENED - NOT RE-ENFORCED TO PREVENT BREAKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340341June 28, 2010
LATCHES/LOCKS/LINKAGES
2000 JEEP GRAND CHEROKEE LARADO, 105,000 MILES. JEEP DOOR LOCKING ACTUATORS HAVE BEEN REPLACED 3 TIMES ON ONE DOOR, AND IT JUST WENT AGAIN. IN ADDITION TO ANOTHER DOOR ACTUATOR HAVING TO BE REPLACED AS WELL. ACCORDING TO THE INTERNET FORUMS FOR JEEPS, THIS IS A KNOWN ISSUE AND THERE ARE LITERALLY THOUSANDS OF COMPLAINTS FOR THIS SAME ISSUE ON THE SAME MAKE AND MODEL OF JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340340June 28, 2010
EXTERIOR LIGHTING
JEEP GRAND CHEROKEE LAREDO 2000 105,000 MILES GOT PULLED OVER TONIGHT FOR NOT HAVING BRAKE LIGHTS WHEN THE BRAKE IS PRESSED. WAS TOLD THAT I WOULD BE AT FAULT IF SOMEONE WOULD REAR END ME. SEARCHED ONLINE, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE ON THE MAKE/MODE OF MY JEEP. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAVE HAD MY BRAKE LIGHT ASSEMBLIES CHANGED, I HAVE CHANGED NUMEROUS BRAKE LIGHTS. ACCORDING TO A FEW SITES I READ, THE FIX IS BECAUSE THE GROUND CONNECTOR ON THE BRAKE LIGHT HOUSING IS CHEAPLY MADE AND DOESN'T CONTACT WITH THE LIGHTS. THIS IS A SAFETY ISSUE AND THERE SHOULD ABSOLUTELY BE A RECALL ON THIS ISSUE - EVEN AFTER 10 YEARS. WITH ALL THE COMPLAINTS ONLINE, I'M REALLY SHOCKED THAT THERE ISN'T A RECALL FROM JEEP ABOUT THIS VERY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340318June 27, 2010
SEATS
I OWN A 2000 GRAND CHEROKEE LAREDO. THE DRIVERS SIDE SEAT IS BROKEN AND WOBBLING. I HAD IT WELDED BY A MECHANIC ABOUT A YEAR AGO AND NOW IT IS COMPLETELY BROKEN OFF THE FRAME AND I AM UNABLE TO DRIVE IT DUE TO THE EXTREME LACK OF SAFETY. I SAW MANY, MANY COMPLAINTS EXACTLY THE SAME FOR THIS CAR ONLINE. WHEN IS CHRYSLER GOING TO BE HELD ACCOUNTABLE FOR THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339444June 22, 2010
SEATS
I SAT IN MY DRIVERS SEAT AND THE METAL FRAME BROKE WHERE THE SCREW ATTACHED TO THE GLIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339609June 22, 2010
SEATS
WHILE BRAKING TO AVOID A COLLISION WITH ANOTHER VEHICLE THE MOUNTING BRACKETS ON MY DRIVER SEAT BROKE, SENDING ME FORWARD INTO THE STEERING WHEEL. AT THIS TIME THAT PROBLEM HAS NOT BEEN FIXED ALTHOUGH I HAVE AN APPOINTMENT TO HAVE THE SEAT LOOKED AT. THE SEAT MOUNTINGS AND SUPPORTS ARE VISIBLY CRACKED IN TWO PLACES AND THE ENTIRE SEAT ROCKS BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339206June 20, 2010
SEATS
2000 JEEP GRAND CHEROKEE LAREDO. DRIVER'S SEAT IS BROKEN ON THE BASE/TRACKS. POOR DESIGN CAUSED BREAKAGE. VERY UNSAFE AND VERY EXPENSIVE TO FIX THROUGH DEALERSHIPS. MY DEALERSHIP IS CLOSED AS WELL, SO IT IS DIFFICULT TO FIND A REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336928June 18, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCK FAILS AND SCREECHES. DRIVERS SIDE REAR PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. IT CAN ONLY BE OPENED BY MANUALLY RELEASING THE LOCK FROM THE INSIDE. IF WE WERE TO BE IN AN ACCIDENT THE PASSENGER IN THAT SEAT COULD NOT BE RESCUED. THIS IS A COMMON PROBLEM - I HAVE RESEARCH THIS ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS. I BELIEVE JEEP SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE LOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334781June 6, 2010
SEATS
DRIVER'S SEAT FRAME BROKE IN SEVERAL PLACES: ALL FOUR "LEGS" AS WELL AS CROSS-MEMBER IN SMALL OF BACK. METAL SNAPPED THROUGH COMPLETELY RENDING THE SEAT FIRST WOBBLY, THEN TWISTED AND BENT, THEN FINALLY COMPLETELY DETACHED FROM CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331772May 22, 2010
SEATS
1. SAT ON DRIVERS SEAT OF 2000 GRAND CHEROKEE LAREDO 2. DRIVERS SEAT FRAME BROKE. UPON INSPECTION 4 WELD POINTS HAD BROKEN AND METAL WAS FATIGUED. AVERAGE PERSON WEIGHT IS ~200 LBS (NOT EXCESSIVE). 3. RE-WELDED FRAME AFTER REPLACEMENT COULDN'T BE FOUND AT SALVAGE YARDS DUE APPARENTLY TO THE SAME FAILURE. WE'RE LUCKY THIS DIDN'T HAPPEN WHILE DRIVING. PLENTY OF FORUMS AND BLOGS ABOUT THIS SAME FAILURE AND I CAME HERE AFTER FINDING A LINK ON ONE OF THEM TO THIS SITE: HTTP://WWW.CARSURVEY.ORG/REVIEWS/JEEP/GRAND_CHEROKEE/R98227/COMMENTS/PAGE-4/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331202May 19, 2010
SEATS
DRIVER SEAT SUPORT BROKE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330157May 12, 2010
SEATS
1. 2000 JEEP GRAND CHEROKEE LAREDO - DRIVERS SIDE FRONT SEAT STARTED TO "CREAK". I AM AFRAID (LIKE THOUSANDS OF OTHERS) MY SEAT WILL BREAK DURING DRIVING AND RESULT IN INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327154April 23, 2010
SEATS
THE DRIVER'S SEAT ON MY 2000 JEEP GRAND CHEROKEE STARTED SQUEAKING A FEW WEEKS AGO, AND THE OTHER DAY THE ENTIRE SEAT BRACKET BROKE WHILE I WAS GOING AROUND A CORNER AT SPEED (WITHIN THE SPEED LIMIT). WHEN THE SEAT BRACKET BROKE, THE ENTIRE SEAT (WITH ME IN IT) ABRUPTLY LEANED TO THE SIDE AND I MOMENTARILY LOST CONTROL OF THE VEHICLE AND DENTED THE SIDE OF THE CAR ON A GUARDRAIL. I HAVE CONTACTED A JEEP DEALER, AND I AM TOLD THIS IS A VERY COMMON PROBLEM AND THE SEAT REPAIR IS CLOSE TO $1000!! FURTHERMORE, THEY DO NOT HAVE THE PARTS IN STOCK AND I AM REQUIRED TO PAY FOR THE PARTS IN ADVANCE FOR THEM TO ORDER THEM. THIS IS RIDICULOUS - THE FAILURE IS A SERIOUS SAFETY HAZARD, IT HAS HAPPENED TO THOUSANDS OF OTHER JEEP GRAND CHEROKEE OWNERS, AND I'M SURE IT HAS RESULTED IN ACCIDENTS AND, POSSIBLY, LOSS OF LIFE. WHAT CAN YOU DO TO HELP START THE PROCESS OF GETTING A SAFETY RECALL ISSUED? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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