Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10356017September 16, 2010
SEATS
A FEW MONTHS AGO I NOTICED THE DRIVERS SEAT OF MY 2000 GRAND CHEROKEE BEGAN TO MAKE POPPING NOISES WHEN I WOULD TURN CORNERS OR ACCELERATE. JUST THE OTHER DAY WHEN I ACCELERATED FROM A STOP, THERE WAS A LOUD POP AND MY DRIVERS SEAT TURNED INTO A ROCKING CHAIR. IT TIPPED ALL THE WAY BACK TO THE BACK SEAT NEARLY CAUSING ME TO LOOSE CONTROL AND CRASH INTO THE CAR IN FRONT OF ME. I TOOK MY JEEP INTO THE DEALERSHIP AND THEY QUOTED ME A PRICE OF MORE THAN A THOUSAND DOLLARS TO REPLACE THE SEAT BRACKET. I THEN DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THERE ARE HUNDREDS OF OTHERS THAT HAVE THE SAME PROBLEM. THERE IS DEFINITELY A SAFETY PROBLEM AND WHY IS THERE NOT A RECALL? DOES IT TAKE PEOPLE BEING KILLED TO GET SOMETHING DONE? I CAN NOT AFFORD TO PUT OVER A THOUSAND DOLLARS INTO MY JEEP AT THIS TIME AND OTHERS HAVE HAD THE SEATS WELDED BUT THE WELDS DO NOT HOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355402September 13, 2010
AIR BAGS, EQUIPMENT:ELECTRICAL
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. AFTER I HIT 100K MILES MY AIRBAG LIGHT CONTINUOUSLY CHIMES. THERE SEEMS TO BE A GREAT DEAL OF JEEP USERS WITH THE SAME ISSUE. THIS SEEMS TO BE AN ISSUE WITH THE CLOCK SPRING SENSOR. WHAT HAPPENS IF I DON'T REPLACE OR SEEK REPAIR FOR THIS? IS THERE SOMETHING THAT GM CAN DO TO RECALL THE PART? I AM OUT OF WARRANTY BUT THIS SEEMS TO BE AN ISSUE WITH MORE THAN JUST MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355009September 11, 2010
SEATS
THE DRIVER'S SIDE FRONT SEAT HAS A RAIL ON THE TOP LEFT SIDE WHERE THE BOLT WILL BREAK THROUGH THE RAIL CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, INJURE THEMSELVES AND OTHERS IN AND OUT OF THE VEHICLE. I HAVE ONLY EXPERIENCED THE SQUEAKY SOUNDS THAT HAPPEN JUST BEFORE THE BREAK. I DID A SEARCH FOR COMPLAINTS ON SEVERAL WEBSITES AND FOUND AT LEAST 1500 COMPLAINTS ON THE THIS SUBJECT, PER WEBSITE. WHY ARE WE WAITING FOR A DEATH OR INJURY FOR THE DEALER TO FIX THIS PROBLEM?? THIS PROBLEM HAS THE POTENTIAL TO DO SO!! FROM THE INVESTIGATING I HAVE DONE NO ONE COULD HAVE CAUSED THE PROBLEM BUT THE MANUFACTURER ITSELF. THE SOLUTION TO THIS PROBLEM IS TO REPLACE THE DEFECTIVE RAIL. I WILL NOT DO THIS AT MY OWN COST. I WOULD ENCOURAGE OTHERS TO COMPLAIN HERE AND CHRYSLER CORPORATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354155September 7, 2010
SEATS
DRIVERS SEAT TRACK/BRACKET AND BOLTS THAT BOLTS THE SEAT TO THE UNIBODY FRAME BROKE DURING NORMAL OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351827August 25, 2010
SEATS
I THINK IT IS RIDICULOUS THAT A DRIVERS SEAT CAN COMPLETELY BREAK FROM EVERYDAY USE . MY SEAT ( AND HUNDREDS, MAYBE THOUSANDS OF OTHERS THAT I'VE SEEN ON-LINE) JUST DECIDED TO BREAK ONE DAY . WELDS - WELDS- I'M A WELDER AND I DO NOT UNDERSTAND HOW A CAR - 2000 JEEP GRAND CHEROKEE - CAN BE PUT ON THE MARKET AND A TOTAL FAILURE OF A DRIVERS SEAT CAN OCCUR . IT IS JUST INEXCUSABLE AND I CANT BELIEVE THERE WAS NEVER A RECALL FOR THIS . I WONDER HOW MANY PEOPLE HAVE BEEN KILLED FROM THIS DEFECT . I'M SURE THERE HAVE BEEN MANY AND MANY OTHERS SEVERELY INJURED BECAUSE OF THIS HORRIBLE FAILURE . I SERIOUSLY DON'T KNOW OF ANY OTHER VEHICLE THAT THIS HAPPENS TO . I'VE OWNED MANY CARS AND HAVE MANY FRIENDS AND RELATIVES WHO HAVE OWNED CARS AND NOT ONE HAS EVER HAD A SEAT WHERE THE WELDS COMPLETELY SNAPPED OFF - JUST BROKE AT ALL THE WELDS - LIKE THE 2000 GRAND CHEROKEE . YOU WANT PROOF ? GO ONLINE AND GOOGLE SEARCH THIS TOPIC AND YOU WILL SEE HUNDREDS OF SIMILAR COMPLAINTS . I WAS NOT ABLE TO RE-WELD THIS SEAT BECAUSE THE DAMAGE WAS SO SEVERE . I HAD TO REPLACE THE ENTIRE SEAT NEW .... BECAUSE NO JUNK YARDS OR ONLINE SERVICES ( E-BAY ) HAVE ANY USED ONES AVAILABLE BECAUSE THE PROBLEM IS SO WIDESPREAD . THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS- VERY DANGEROUS DEFECT AND I FEEL THERE SHOULD BE A RECALL ON THIS PARTICULAR VEHICLE . I REALLY CAN'T BELIEVE THERE HASN'T BEEN ONE . I'M SURE IF YOU STRESS - TESTED THIS VEHICLE YOU WOULD HAVE FOUND THE DEFECT IN THE FIRST PLACE . I'M ONLY 185 POUNDS SO MY WEIGHT COULD NOT HAVE CAUSED COMPLETE BREAKAGE . I JUST GOT IN THE VEHICLE ONE DAY AND THE WHOLE SEAT JUST SNAPPED RIGHT OFF THE FRAME ! HOW WAS THIS NOT DISCOVERED BY JEEP DURING TESTING ? I BELIEVE IT WAS AND WAS JUST OVERLOOKED BECAUSE IT WAS ALREADY IN PRODUCTION AND WOULD HAVE BEEN TO COSTLY . BOTTOM LINE IS THIS IS A VERY DANGEROUS VEHICLE BECAUSE OF THIS SEAT DEFECT THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351879August 25, 2010
SEATS
THE FRONT SEAT IN MY 2000 JEEP GRAND CHEROKEE HAD BROKE. THE WELDS AND BOLTS HAVE BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351192August 22, 2010
SEATS
2000 JEEP GRAND CHEROKEE: WHILE MAKING A LEFT HAND TURN, THE LEFT FRONT DRIVER'S SIDE SEAT RAIL DETACHED FROM THE FLOOR RAIL. THE STEEL WAS WEAK AND THE BOLT HOLDING IT DOWN APPEARS TO HAVE "RIPPED" RIGHT THROUGH THE STEEL RAIL. NOW THE FRONT LEFT CORNER OF THE SEAT MOVES UP AND DOWN ABOUT SIX INCHES. THIS IS, HOPEFULLY, A ONE-TIME FAILURE, BUT VERY DANGEROUS. I HAVEN'T FOUND A REPLACEMENT YET. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350751August 20, 2010
LATCHES/LOCKS/LINKAGES
I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE AND THE DOOR LOCKS ARE FAILING. I HAVE TWO DOORS THAT HAVE FAILED AND NOW THE TAILGATE. I CANNOT POSSIBLY OPEN THE TAILGATE AT ALL. THE DOORS HAVE TO BE MANUALLY OPENED FROM THE INSIDE. THIS IS A SAFETY HAZARD ESPECIALLY WITH SMALL CHILDREN. IN THE EVENT OF AN ACCIDENT, THESE DOORS AND TAILGATE WILL NOT OPEN. THE TAILGATE WINDOW WILL NOT WORK EITHER. PLEASE NOTIFY ME OF A SAFETY RECALL ON THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350776August 20, 2010
EXTERIOR LIGHTING
I HAVE A 2000 JEEP GRAND CHEROKEE AND HAVE HAD IT NOW SINCE 2004 IT HAS BEEN A PROBLEM AFTER ANOTHER THE TAIL LIGHTS GO OFF THE CIRCUIT BOARD STOPS WORKING AND THE MONEY ISSUE IS RIDICULOUS TO KEEP REPLACING THE PROBLEM HAS GOTTEN EXPENSIVE AND FROM WHAT I HAVE SEEN ON THE INTERNET ON CAR SURVEY.COM I AM NOT THE ONLY ONE THIS IS A PROBLEM THAT CAN ONLY GET WORSE IF IT WERE TO CAUSE AN ACCIDENT AND MAYBE LOOSE A LIFE TO A PART THAT SHOULD HAVE BEEN RECALLED THERE IS CURRENTLY 290 COMPLAINTS AND YET I AM JUST ONE MORE TO ADD TO THE LIST AND WELL HOPEFULLY WITH THIS COMPLAINT THERE CAN BE SOMETHING DONE! HOPEFULLY SOMEONE DOES NOT HAVE TO LOOSE A LIFE TO AN ACCIDENT WHEN IT SHOULD HAVE CORRECTED!! THANKS FOR YOUR TIME!! PLEASE HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349340August 14, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PLASTIC FAN BLADES OF THE ELECTRIC RADIATOR FAN HAVE FRACTURE AND SEPARATE ON MY VEHICLE,IT HAS CAUSE THE VEHICLE TO OVERHEAT,PLUS IT DAMAGE THE RADIATOR,2000 JEEP GRAND CHEROKEE ,I HAVE BEEN TOLD THAT IT DOES NOT COVER MY VEHICLE,BUT OTHER OF THE SAME YEAR,I HAVE THE SAME PROBLEM. OR ON RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348986August 12, 2010
SEATS
2000 JEEP GRAND CHEROKEE BROKEN DRIVERS SEAT. FRAME FOR SEAT HAS FAILED IN THREE PLACES. I AM 5'10" AT 180 LBS AND OF AVERAGE BUILD. I AM THE SECOND OWNER AND HAVE OWNED THE JEEP SINCE 2004. I HAVE TAKEN GOOD CARE OF THIS JEEP AND PROVIDED REGULAR MAINTENANCE SINCE I PURCHASED IT. THE SEAT FRAME CONNECTING TO THE FLOOR FAILED CAUSING THE SEAT TO BECOME UNSTABLE. I REPAIRED THE BRACKET WITH WELDING. A SECOND FAILURE OCCURRED BETWEEN THE FRAME WELD TO THE UPRIGHT SEAT SUPPORT CAUSING THE SEAT TO RECLINE UNCONTROLLABLY. THIS FAILURE OCCURRED DURING OPERATION AND NEARLY CAUSED AN ACCIDENT. THE SHOULD BE RECALLED AND FIXED BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348561August 10, 2010
SEATS
DRIVER SIDE SEAT BROKE ON 2000 JEEP GRAND CHEROKEE LAREDO. SEEMS TO BE THE FRAME ON FRONT AND REAR NOW IT WOBBLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348124August 9, 2010
SEATS
THE DRIVER SEAT ON MY GRAND JEEP CHEROKEE 2000 JUST BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347216August 4, 2010
VISIBILITY, ELECTRICAL SYSTEM
THE HVAC SYSTEM ON OUR 2000 JEEP GRAND CHEROKEE LIMITED HAS BROKEN AND IS UNABLE TO DIRECT AIR AT THE PROPER TEMPERATURE TO THE PROPER PLACES. THE DEFECT APPEARS TO BE RELATED TO ELECTRONICALLY CONTROLLED DAMPERS IN THE DUCTWORK THAT HAVE FAILED. THIS PREVENTS OUR DEFROSTER FROM WORKING AS EFFECTIVELY AS IT SHOULD AND IS ALSO AN IRRITANT TO THE DRIVER WHEN IT'S 110 DEGREES OUTSIDE IN THE TEXAS HEAT. GOOGLING THE PROBLEM IDENTIFIES IT AS A COMMON BREAKAGE AND IS RELATED TO THE USE OF CHEAP PLASTIC MATERIALS IN THE DAMPER MECHANISM. I BELIEVE THIS SHOULD BE COVERED AS PART OF A MANUFACTURERS RECALL CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346940August 2, 2010
POWER TRAIN
I OWN A 2000 JEEP GRAND CHEROKEE I WAS TRAVELING ON THE FREEWAY A FEW DAYS A GO WHEN MY TRUCK DECREASED IN SPEED SOMEWHAT. I PULLED OFF THE FREEWAY TO STOP AT A GAS STATION. ONCE STOPPED AT THE LIGHT A THICK PLUM OF SMOKE APPEARED IN THE AFT PORTION OF THE SUV. I PULLED INTO THE GAS STATION WITH SCREAMS OF YOUR TRUCK IS ON FIRE GET OUT. I QUICKLY PLACED THE TRUCK IN PARK JUMPED OUT AND THE TRUCK CONTINUED TO ROLL OUT OF THE GAS STATION ONTO THE STREET HITTING SOME LOCAL CONSTRUCTION WORKERS NEARBY EQUIPMENT. THE REAR AXLE CASE WAS ON FIRE. I GRABBED A C02 TANK FROM THE GAS STATION IN AN ATTEMPT TO STOP THE FIRE. THE DETROIT FIRE DEPARTMENT HAD TO COME TO COMPLETELY EXTINGUISH THE FIRE. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10346465July 31, 2010
SEATS
MY JEEP GRAND CHEROKEE LAREDO SEAT FRAME IS BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345690July 27, 2010
LATCHES/LOCKS/LINKAGES
I HAVE A 2000 JEEP GRAND CHEROKEE ALL OF THE DOOR ACTUATORS HAVE GONE OUT SO THE DOORS DO NOT LOCK WITH THE REMOTE. ONE OF THE DOORS NO LONGER UNLOCKS AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345343July 26, 2010
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE TURNED ON, THE BRAKE LIGHTS WOULD NOT OPERATE. THE DEALER ADVISED THEY WERE AWARE OF THE FAILURE BUT THERE WAS NOT A RECALL. THE MANUFACTURER ADVISED HAVING THE DEALER MAKE REPAIRS AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344047July 19, 2010
SEATS
FRONT SEAT ON 2000 JEEP GRAND CHEROKEE BROKE AWAY FROM THE MOUNTING FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344061July 19, 2010
ENGINE AND ENGINE COOLING
I OWN A 2000 JEEP GRAND CHEROKEE, OVER THE PAST 6 MONTHS IT WILL JUST SHUTDOWN GOING DOWN THE HIGHWAY. IT DOES NOT MATTER WHAT SPEED OR EVEN IF YOU ARE SITTING AT A RED LIGHT. JEEP DEALERSHIP REPLACED THE CRANK SENSOR AND SAID THAT WAS MY PROBLEM. IT SHUTDOWN AGAIN ON THE WAY HOME FROM THE DEALERSHIP. I RETURNED WITH THE JEEP AND ALL THEY COULD TELL ME WAS THEY DON'T KNOW WHAT THE PROBLEM IS. MY JEEP WILL ACT LIKE IT HAS LOST ALL ELECTRICAL TO IT, ALL THE GAUGES WILL FALL TO THE LEFT. AFTER YOU TURN IF OFF SOMETIMES IT WILL RESTART AND OTHER TIMES YOU HAVE TO SIT THERE FROM ANYWHERE TO 5-15 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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