Jeep Grand Cherokee Complaints (1997)

991 consumer complaints on file.

#10054040January 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD CLICKING SOUND COMING FROM THE WHEELS. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051173December 27, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE SIDEVIEW MIRROR ADJUSTMET ON MY VEHICLE IS SET FOR EACH DRIVER, AND WHEN THAT DRIVER ENTERS THE CAR, THE MIRRORS SHOULD CHANGE TO THE PROPER POSITION. HOWEVER, THEY FREQUENTLY (BUT NOT ALWAYS) MOVE TO A TOTAL DOWN POSITION. YOU HAVE TO REMEMBER TO MANUALLY CHANGE THE MIRROR POSITION. OTHERWISE, YOU HAVE NO REARWARD VIEW WHICH HAS CREATED NUMEROUS DANGEROUS SITUATIONS. THE DEALER ADMITTED THAT THIS PROBLEM ARISES NOT INFREQUENTLY, BUT REQUIRES REPLACEMENT OF THE MIRRORS AT $500 EACH. I ALREADY REPLACED ONE, AND IT FAILED AGAIN WITHIN A YEAR. THERE NEEDS TO BE A RECALL TO RECTIFY THIS DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051061December 24, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EQUIPMENT
1997 JEEP CHEROKEE, WHICH WAS PART OF GAS TANK RECALL IN 1998 FOR FAILURE OF FLOAT IN THE GAS TANK, RAN OUT OF GAS AGAIN ON FREEWAY, WITHOUT ANY NOTICE. APPEARS THAT THE LIFESPAN OF THE FLOAT REPLACEMENT COULD NOW BE OVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050879December 21, 2003
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WAS TRAVELING AT 70 MPH WHEN HOOD FLEW OPEN CAUSING CONSIDERALBLE DAMAGE TO HOOD AND HINGE MECHANISM. NO PERSONAL INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050549December 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
AFTER PARKING THE VEHICLE CONSUMER WALKED AWAY. THEN, TURNED AROUND AND NOTICED THAT VEHICLE WAS ROLLING . VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSED A STREET AND DOWN AN EMBANKMENT. CONSUMER TRIED TO STOP IT, BUT WAS SLIGHTLY INJURED DURING THE INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10050562December 15, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE WAS GIVING INCORRECT READINGS. AS A RESULT, CONSUMER RAN OUT OF GAS ON SEVERAL OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049364December 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN YOU STEP ON THE GAS IT TAKES 5-10 SECONDS FOR THE TRANSMISSION TO KICK IN. THEN IT BUCKS INTO GEAR. WHEN SITTING IDLE, THE TRANSMISSION FEELS LIKE IT WILL STALL. OUR MECHANIC TOLD US THAT THE TRANSMISSION IS FAILING AND NEEDED TO BE REPLACED. AT THIS TIME, OUR GRAND CHEROKEE IS DEAD. WE CAN NOT BELIEVE THIS IS THE SECOND GRAND CHEROKEE WE HAVE OWNED AND THE TRANSMISSION HAD FAILED. WE GOT RID OF OUR '95 GRAND CHEROKEE BECAUSE THE TRANSMISSION KEPT HESITATING, THE DEALER COULD NEVER SEEM TO FIND ANYTHING WRONG, OF COURSE. WE KNEW THIS CAR WAS A LEMON AND GOT THE DEALER TO GET US INTO A BRAND NEW GRAND CHEROKEE (1997). NOW 5 1/2 YEARS LATER THIS CAR'S TRANSMISSION HAS FAILED. JEEP NEEDS TO STEP UP TO THE PLATE AND GET THESE CARS FIXED! *LA
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10048086November 17, 2003
FUEL SYSTEM, OTHER:STORAGE
CONSUMER'S VEHICLE WAS GIVING INADEQUATE FUEL CONSUMPTION READINGS. AS A RESULT THE DRIVER RAN OUT OF GAS ON A COUPLE OF OCCASIONS. RECALL 97 V 194 000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048061November 17, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKED. AS A RESULT OIL LEAKS INTO THE ENGINE COMPARTMENT. CONSUMER IS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046798November 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS ON MY 1997 JEEP GRAND CHEROKEE CONSISTENTLY WARP AFTER 6,000 TO 10,000 MILES. I HAVE OWNED MANY CARS AND HAVE ALSO WORKED ON MANY AND HAVE NEVER WITNESSED SUCH SHORT LIVING ROTORS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045978November 11, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
I OWN A 1997 JEEP GRAND CHEROKEE WITH A 6 CYLINDER ENGINE. WHENEVER THE GAS TANK IS 1/4 FULL OR BELOW, THE ENGINE STALLS OUT COMPLETELY WHEN I MAKE A LEFT TURN. IT APPEARS THAT BECAUSE THE GASOLINE IN THE TANK IS PUSHED TO THE RIGHT, THE FUEL INTAKE IS EITHER BLOCKED OR IS UNABLE TO ACCESS THE FUEL. IT APPEARS TO ME TO BE A DESIGN DEFECT BECAUSE I HAVE TALKED TO OTHER OWNERS WHO HAVE THE SAME PROBLEM. THIS IS EXTREMELY DANGEROUS. THIS VEHICLE (AND,I BELIEVE, ALL IN ITS CLASS) HAVE POWER STEERING, POWER BRAKES, ETC. TO LOSE POWER IN THE MIDDLE OF A TURN WHEN THE VEHICLE IS IN MOTION IS TO LOSE CONTROL. I HAVE NOT HAD AN ACCIDENT. I AM TERRIBLY AFRAID THAT I WILL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045571November 6, 2003
STRUCTURE:BODY:BUMPERS, STRUCTURE:BODY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 1997 JEEP GRAND CHEROKEE AND THE PAINT IS JUST POPPING OFF THE TOP AS WELL AS SOME SPOTS ON THE HOOD. ALSO THE BUMPERS AND OTHER TRIM ON THE VEHICLE HAS THIS WHITE CHALKY RESIDUE ON IT AND NOTHING WILL MAKE IT GO AWAY. IS THERE ANY RECALLS FOR THIS TYPE DAMAGE OR WILL YOU FILE THIS COMPLAINT SO THERE WILL BE A RECALL. I ALSO HAD TO HAVE THE AC EVAPORATOR REPLACED AT MY EXPENSE. WHERE DO I GO TO GET MY REIMBURSEMENT SINCE I NOW KNOW THIS WAS A RECALL? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044992October 29, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHILE DRIVING FUEL GAUGE SHOWED THE WRONG FUEL LEVEL. THIS COULD HAVE CAUSED THE CONSUMER TO RUN OUT OF GAS WITHOUT WARNING. THE CONSUMER WAS HAVING THE SAME PROBLEM AS STATED IN RECALL 97V194000. DEALERSHIP WOULD NOT REPAIR VEHICLE BECAUSE THE VIN NUMBER WAS NOT INCLUDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043542October 24, 2003
SEATS
I WAS INVOLVED IN A SEVERE CAR ACCIDENT IN WHICH I WAS REAR-ENDED. I WAS AT A COMPLETE STOP WHEN I WAS HIT BY A TUNDRA AT 45-50 MPH. MY 1997 JEEP GRAND CHEROKEE WAS TOTALED AND MY SEAT (DRIVER'S SEAT) BROKE BACKWARDS ON IMPACT, WHICH RESULTED IN SEVERE BACK, NECK AND KNEE PAIN (DUE THE SEAT BACK BREAKING MY RIGHT KNEE HIT THE AREA UNDERNEATH THE STEERING WHEEL -SURGERY IS STILL PENDING; I AM ATTENDING PHYSICAL REHABILITATION 3X PER WEEK). *LA..UPDATED 10/30/13 *BF THE CONSUMER STATED THE VEHICLE ALSO BEGAN LEAKING GAS. UPDATED 11/4/2013 * JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10044202October 17, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
RECALL 97V194000; WHILE DRIVING FUEL GAUGE INDICATED THAT TANK WAS HALF FULL EVEN THOUGH VEHICLE RAN OUT OF GAS. MECHANIC AT DEALERSHIP HAD REPLACED FUEL GAUGE TWICE. RUSSELL DODGE, 3500 WEST TENNESSEE ST, TALLAHASSEE FL 850575-4111.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039874October 12, 2003
FUEL SYSTEM, GASOLINE
VEHICLE'S FUEL GAUGE READ INCORRECTLY WHICH CAUSED THE VEHICLE TO STALL WHILE DRIVING. *PH WHILE DRIVING AT 45 MPH THE VEHICLE STARTED TO RUN ROUGH THEN DIED OUT. THE CONSUMER WAS UNABLE TO RESTART THE VEHICLE. THE CONSUMER ADDED TWO GALLONS OF GAS AND VEHICLE STARTED RIGHT UP. THE GAS TANK READ 1/4 FULL AND THERE WAS NO LOW FUEL WARNING. THE SECOND OCCURRENCE WAS LIKE THE FIRST EXCEPT IT OCCURRED ON THE HIGHWAY WHILE TRAVELING APPROXIMATELY 65 MPH. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039523September 25, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING PUMP BRACKET BROKE IN HALF MAKING THE VEHICLE VERY DIFFICULT TO CONTROL. BECAUSE OF THE BROKEN BRACKET THE FAN BELT CAME OFF SO THERE WAS NO COOLING SYSTEM OR ALTERNATOR AND THE VEHICLE OVERHEATED ALMOST IMMEDIATELY. WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND HAD TO BE TOWED TO A REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040450September 23, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD BROKE AND ENGINE CAUGHT ON FIRE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10039919September 12, 2003
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING THE BRAKES, A LOUD GRINDING NOISE CAN BE HEARD. THE DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE BUT HAS NOT FOUND A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038012September 2, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER COMPLAINED ABOUT FUEL GAUGE AND FUEL TANK PROBLEMS. FUEL GAUGE INDICATED THAT TANK WAS FULL, WHEN IN REALITY IT HAD NO GAS. ALSO, THERE WAS RECALL 97V194000 CONCERNING FUEL TANK. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NO RECALL, AND THERE WAS NOTHING THEY COULD DO ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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