Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10764182September 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKED, THE IGNITION SWITCH WOULD NOT TURN OUT OF THE ON POSITION TO THE OFF POSITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 111,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764245September 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/29/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763805September 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE IGNITION WIRING WAS CORRODED AND REPLACED THE WIRING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 11/23/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763710September 14, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763569September 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 11/23/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762698September 9, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762541September 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762136September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762251September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762305September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 10-15-15-*BF UPDATED 3/28/2016*JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761769September 5, 2015
TIRES, TIRES:SIDEWALL
MY COMPLAINT IS WITH THE GOODYEAR FORTERA H.L. TIRES.THEY TEND TO HYDROPLANE EVEN ON A LEVEL SURFACE AND RAIN WATER IS EVENLY DISTRIBUTED ACROSS THE ROADWAY.EVEN BRAND NEW SET HAS SAME PROBLEM.IT SEEMS TO ME THAT IT IS DUE TO THE SIDEWALL TREAD PATTERN.I HAVE BROUGHT IT TO EAST HILLS JEEP (GREENVALE,N.Y.) AND THEY SAY IT'S NOT THEIR PROBLEM.I TOOK IT TO GOODYEAR,(FREEPORT,N.Y.) AND THE STORE MANAGER SAYS THAT HE HAS SOLD THEM BUT HAS NEVER NOTICED THAT ON THE RIGHT SIDE MOUNTED TIRES-THE SIDEWALL TREAD PATTERN FACES FORWARD.ON THE LEFT SIDE MOUNTED TIRES THE SIDEWALL TREAD PATTERN FACES THE REAR. THESE TIRES ARE ON THE HONDA,PILOT. THE CHEVY,TRAVERSE. THE FORD,EDGE AND THE JEEP GRAND CHEROKEE 2008 WHICH I OWN....SOMETIMES WHEN I AM IN PLACES LIKE SHOPPING MALLS,AND I SEE OTHER DRIVERS OF THE FORE MENTIONED VEHICLES I WILL ASK THEM IF THEY HAVE HAD UNWANTED HYDROPLANING WITH THEIR VEHICLE AND THEY RESPOND YES,I POINT OUT THAT I BELIEVE IT'S THE TIRE.I ALSO SHOW THEM THAT THE RIGHT SIDE FACES FORWARD AND THE LEFT SIDE FACES THE REAR AND MOST OF THEM SAY THEY NEVER NOTICED IT UNTIL I'VE BROUGHT IT TO THEIR ATTENTION. I ROTATE MY TIRES ABOUT EVERY 6,000 MILES.I TRY TO KEEP A GOOD WHEEL ALIGNMENT AND THIS PROBLEM PERSISTS. I OBTAINED A SECOND PAIR FROM THE DEALER AND YET ANOTHER FROM GOODYEAR AND EVEN THEIR MECHANICS DID NOT NOTICE UNTIL I SPOKE UP AND POINTED IT OUT TO THEM. ALMOST EVERYONE I'VE SPOKEN TO SAY THEY NEVER NOTICED THIS BEFORE.ONE MECHANIC AT GOODYEAR WENT BACK INSIDE AND CHECKED TO SEE IF THESE TIRES ARE CONSIDERED OMNIDIRECTIONAL,AND FOUND THAT THEY ARE NOT. ALSO EVEN READING REVIEWS ON THIS TIRE,I FOUND NO ONE WHO SEEMS TO GET MORE THAN 35,000 MILES OFF THESE TIRES. CAN YOU HELP ME GET TO THE ROOT OF THIS COMPLAINT.OR IS IT JUST ME ? PLEASE GIVE ME SOME FEEDBACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761698September 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY REPLACED THE WIRELESS IGNITION NODE MODULE TWICE, BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS 55,443.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761480September 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,193.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761031September 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL FAILURES. THE CONTACT MENTIONED THAT THE RADIO WAS NOT TURNING ON, THE VEHICLE FAILED TO SHIFT AND WOULD NOT ACCELERATE PAST 25 MPH. THE CONTACT MENTIONED THAT IN ORDER FOR THE VEHICLE TO RESUME NORMAL FUNCTION, THE KEY HAD TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000. MA 10/21/15 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761078September 2, 2015
ENGINE, WHEELS, STEERING
9/1/15 AT APPROXIMATELY 8:20 P.M. UNINTENDED CHANGE IN IGNITION SWITCH TO THE OFF POSITION RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. COLLISION AVERTED BY PULLING RESTING 45 DEGREE ANGLE AGAINST THE CURB. ENGINE RESTARTED THEREAFTER. T/C TO ANOTHER DEALERSHIP (THIS TIME DOWNTOWN LOS ANGELES) AND I AM GLAD TO REPORT AN APPOINTMENT FOR THIS COMING FRIDAY, 9/4/15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760656September 1, 2015
AIR BAGS
THIS VEHICLE WAS TAKEN TO JEEP ON 10/10/2013 DUE TO THE AIRBAG LIGHT COMING ON. THERE WERE 112,988 MILES ON THE VEHICLE. THE VEHICLE WAS SERVICED FOR THIS, $400, AS WELL AS BRAKE PADS, AND DIAGNOSTICS, $600.63. ON 10/21/13, AT 113,851 MILES, THE LIGHT CAME BACK ON AND HAD TO BE TAKEN BACK TO THE DEALER FOR SERVICE. THERE WAS NO CHARGE FOR THIS SERVICE AS THE VEHICLE WAS JUST SEEN FOR A SIMILAR ISSUE. I RECEIVED A NOTIFICATION IN THE MAIL THE WEEK OF 8/17/2015 FROM FCA ON THE STATUS OF THE P57/NHTSA 14-567 RECALL FOR THE WIRELESS IGNITION MODULE (WIN). UPON READING THE RECALL NOTIFICATION SENT OUT, FCA RECOGNIZES THAT THE "WIN POSITION SPRING BACK MAY ALSO CAUSE THE DISABLING OF ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS." AT APPROXIMATELY 120,000 MILES, THE AIRBAG LIGHT WENT OFF AGAIN AND WAS INTERMITTENTLY ILLUMINATED UNTIL 123,000 MILES, WHERE THE LIGHT HAS STAYED CONTINUOUSLY ON. I CALLED THE LOCAL DEALER TO INQUIRE IF THEY HAD PARTS, AND THEY DO NOT HAVE THE PARTS IN STOCK FOR THE RECALL, BUT I WAS ADDED TO A WAITING LIST. UPON REQUESTING INFORMATION ON THE AIRBAG, I WAS IMMEDIATELY TOLD THAT THE AIRBAG WAS NOT COVERED UNDER THE RECALL, EVEN THOUGHT HE NOTIFICATION SPECIFICALLY MENTIONED THE AIRBAGS. THE CLERK GAVE ME A 1-800 NUMBER FOR JEEP. I CALLED THE JEEP 1-800 NUMBER AND WAS CONNECTED TO AN AGENT WHOM I INQUIRED ABOUT THE AIRBAG AS WELL AND WAS TOLD THAT I WOULD HAVE TO PAY TO DIAGNOSE THE AIRBAG. WHY SHOULD I HAVE TO PAY TO DIAGNOSE THE AIRBAG IF THE RECALL NOTIFICATION MENTIONS THAT THE AIRBAGS COULD HAVE BEEN AFFECTED. I FEEL THAT JEEP SHOULD BE DIAGNOSING THE AIRBAGS ON THE CUSTOMER'S BEHALF. THIS RECALL HAS BEEN GOING ON FOR ALMOST A YEAR WITH THEM JUST GETTING TO A RESOLUTION. YOU WOULD THINK THEY WOULD WANT TO GO THE EXTRA MILE FOR THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760678September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760737September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE KEY BECAME STUCK IN THE FORWARD POSITION. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760740September 1, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
VEHICLE TURN SIGNAL RANDOMLY INDICATES THE WRONG DIRECTION. HAS HAPPENED MULTIPLE TIMES IN VEHICLE. IT APPEARS TO AFFECT THE RIGHT TURN SIGNAL MORE THAN THE LEFT. OCCASIONALLY IT WILL FLASH THE WRONG TURN SIGNAL ONCE, THEN IT FLASHES THE CORRECT ONE. HOWEVER THERE HAS BEEN INSTANCES WHERE IT FLASHED THE WRONG DIRECTION THE ENTIRE TIME THE LEVER WAS IN POSITION. DURING A VISIT TO DEALER FOR A RECALL ON ANOTHER PART, THE SERVICE MANAGER INFORMED ME THAT THERE ARE NEW MODULE UPDATES AVAILABLE. HOWEVER HE WOULD NOT INFORM ME WHAT THEY FIXED, AND THEY WOULD END UP COSTING ME $90/ SERVICE FLASH. THIS SHOULD NOT BE LEGAL FOR THE DEALERS TO CHARGE FOR A SAFETY RELATED UPDATE. PROVIDED THAT THE UPDATE IS FOR THAT ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760743September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 2 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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