Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#10206799October 24, 2007
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WHEN DECELERATING OR TURNING. THE DEALER REPLACED THE IGNITION SENSOR AND CRANK SENSOR. THE RELAY WIRING OVERLAY ON THE CRANK POSITIONING SENSOR WAS THE MOST RECENT REPLACEMENT; HOWEVER, THE VEHICLE CONTINUES TO STALL. THE CONTACT HAS TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR IT TO RESTART. THE DEALER ADVISED HIM TO BRING THE VEHICLE BACK. THE CURRENT MILEAGE WAS 126,00 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206390October 20, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE INACCURACY, SHOWS TANK HAS NEARLY 1/2 TANK FULL, WHEN IN REALITY IT CAN BE EMPTY. INACCURACY HAS GOTTEN STEADILY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205508October 12, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING WHEN HE SHIFTED INTO REVERSE. AS A RESULT, THE VEHICLE CRASHED INTO HIS NEIGHBOR'S HOUSE. THE CONTACT WAS EJECTED FROM THE VEHICLE AND SUSTAINED SCRATCHES ON HIS ARM. AS OF OCTOBER 12, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 124,000. UPDATED 11/16/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204842October 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER SAFELY PLACING THE GEAR LEVER INTO THE PARK POSITION AND LEAVING THE VEHICLE WITH THE ENGINE RUNNING, THE CAR SUDDENLY WENT BACKWARDS, KNOCKING ME DOWN, HITTING ANOTHER CAR AND CRASHING INTO A HOUSE. *JB UPDATED 10/24/07.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204984October 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, ENGINE AND ENGINE COOLING, AIR BAGS, POWER TRAIN:AXLE ASSEMBLY
1998 JEEP GRAND CHEROKEE WITH RECALL FOR THE FLOOR SHIFTER. CUSTOMER STATES THAT THE DEALER NEVER INFORMED HIM OF A RECALL ON HIS VEHICLE FOR THE FLOOR SHIFTER SINCE IT WAS PUT IN PLACE IN 2002. *KB THE CONSUMER STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING AND THE MECHANIC RECOMMENDED THE CLOCK SPRING BE REPLACED. THE CONSUMER STATED THE CV JOINTS HAD TO BE REPLACED. THE CONSUMER RECEIVED A SECOND OPINION ABOUT THE CV JOINTS AND WAS TOLD IT WAS RELATED TO THE VISCOUS COUPLER BEING WORN WHICH WAS THE REAL PROBLEM. THE DEALER STATED MINOR DRIVER SIDE VALVE LEAK, REAR MAIN SEAL SEEPING, AND REAR VISCOUS COUPLER WAS WORN WITH NOTICEABLE HOPPING FELT IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204272September 27, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
RECENTLY WENT TO HAVE MY VEHICLE INSPECTED AND WAS TOLD THAT FAILED DUE TO A CRACKED EXHAUST MANIFOLD. UNABLE TO DRIVE MY VEHICLE NOW UNTIL ITS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191903May 29, 2007
STEERING
HAVING RECENTLY PURCHASED A PRE-OWNED 1998 JEEP GRAND CHEROKEE LAREDO. WITH 80K MILES, I WAS RUDELY INTRODUCED TO JEEP'S APPARENTLY WELL KNOWN. ATTRIBUTE KNOWN AS 'WOBBLE OF DEATH' OR 'DEATH WOBBLE'. PLEASE DO AN INTERNET. SEARCH OF THIS MALADY TO REALIZE THE EXTENT OF THIS INHERENT PROBLEM. MY JEEP IS COMPLETELY STOCK AND COMPLETELY NERVE-WRACKING TO DRIVE WITH IT'S CURRENT TENDENCIES. I AM COMPLETELY SURPRISED THAT THIS PROBLEM HAS BEEN ALLOWED TO PERSIST FOR THIS LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185148March 15, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, STEERING:LINKAGES, STEERING:LINKAGES:TIE ROD ASSEMBLY, TIRES:TREAD/BELT
WHILE DRIVING AT DIFFERENT SPEEDS AND MAKING SLIGHT TURNS THE 1998 JEEP GRAND CHEROKEE WILL VIBRATE AND BOUNCE. THE STEERING WHEEL WILL BEGIN TO PULL AND THE FRONT RIGHT TIRE FEELS LIKE IT IS COMING OFF OR BOUNCING. I HAVE TAKEN IT TO THE DEALER AND THREE INDEPENDENT SHOPS FOR THIS PROBLEM OVER A 2 YEAR PERIOD. ALL OF HAVE FELT THE PROBLEM AND HAVE NO IDEA WHERE IT IS COMING FROM. I HAVE SO FAR REPLACED THE ENTIRE FRONT BRAKE SYSTEM, ALL FRONT BUSHINGS, SHOCKS, TIRES, FRONT U BOLTS, AND HAD THE WHOLE SYSTEM INSPECTED BY AT LEAST 10 DIFFERENT MECHANICS. ALSO THE BRAKES FEEL LIKE THEY ARE RIDING ON A WARPED ROTOR. WHEN BREAKING THE PEDAL PUSHES BACK AT THE DRIVER AND MAKES IT VERY DIFFICULT TO CONTROL THE BREAKING. THIS PROBLEM HAS ALSO BEEN LOOKED AT BY THE DEALER AND THE AFOREMENTIONED SHOPS. TO DATE NO SOLUTION HAS BEEN FOUND AND THE PROBLEM KEEPS GETTING WORSE. I FEAR THAT EITHER OF THESE PROBLEMS CAN CAUSE A MAJOR FAILURE LEADING TO INJURY OR DEATH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183204February 21, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN ENGAGEING DOWNWARD, THE RIGHT FRONT POWER WINDOW BEGAN DOWN AND THEN RATICALLY TILTED (APPROX.) 45 DEGREES OUT OF TRACK. (FORWARD MOST ASPECT OF THE WINDOW UP). NOTICING THIS, ALL MOVEMENT WAS STOPPED, THEN AN UPWARD MOTION WAS SLOWLY PROPOSED. THE WINDOW JUMPED UP, OUT OF THE WINDOW FRAME, LEAPED INTO THE (82204493 MOPAR) VISORSHADE PIERCING A HOLE THROUGH THE VISORSHADE ON THE EXTERIOR CENTER OF THE WINDOW FRAME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177229December 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE 1998 JEEP GRAND CHEROKEE LAREDO, THE VEHICLE'S DRIVE TRAIN SEEMS TO BE BINDING. WHILE ATTEMPTING TO TURN, THE VEHICLE PRACTICALLY COMES TO A HALT. TAKEN TO CHRYSLER DEALER NUMEROUS TIMES, 1ST TIME ENTIRE REAR DIFFERENTIAL, AXLES AND ALL WERE REPLACED (NO CHARGE-THEY CLAIM THERE WAS A RECALL? I NEVER FOUND THIS RECALL) VEHICLE WAS FINE FOR A FEW MONTHS AFTERWARDS BUT THEN HAS ACTED SIMILARLY EVER SINCE, DEALER CLAIMS THEY DON'T HAVE TIME TO LOOK AT MY VEHICLE. WHILE IN A PARKING LOT W/VEHICLE 'S ENGINE RUNNING, I DECIDED TO SHIFT TRANSFER CASE FROM HI TO LO (ALL TIME 4WD) AND NOTICED THAT THE SHIFTER DOES NOT INDICATE HI BUT DOES INDICATE LO. FOUND IT HARD TO FIND NEUTRAL TOO, THEN LIGHTS INDICATED "LO" WHEN SHIFTER WAS STILL ALLEGEDLY IN HI? NOT SURE BUT BELIEVE IT MAY BE A LINKAGE ADJUSTMENT ISSUE. IT MAY NOT BE COMPLETELY "LOCKED" IN POSITION. ALSO NOTICED THAT WHEN THE ENGINE WAS SHUT OFF, THE VEHICLE MOVED SLIGHTLY, SORT OF LIKE TRYING TO FIND A GEAR. SAME PROBLEM AS IT'S BEEN FOR THE PREVIOUS 6 YRS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177254December 28, 2006
INTERIOR LIGHTING, ELECTRICAL SYSTEM
INTERIOR LIGHTS CLICK ON AND OFF, ALSO FACTORY ALARM GOES OFF, NOTED WHEN COLDER OUTSIDE TEMPERATURES ARE PRESENT AND/OR A HEAVY DEW CONCENTRATION IS PRESENT. BROUGHT TO CAR DEALERSHIP THREE TIMES, MULTIPLE REPAIRS, PROBLEM STILL EXIST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174490November 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 1998 JEEP GRAND CHEROKEE LAREDO. IT WAS IN PARK WHEN IT SUDDENLY WENT INTO REVERSE ON ITS OWN. IT KNOCKED MYSELF OVER AND DRAGGED ME WITH MY HAND SLAMMED IN THE DOOR. IT FINALLY CAME TO A STOP WHEN IT HIT A TRAFFIC SIGNAL CAUSING MASSIVE DAMAGE TO THE VEHICLE. I FOUND OUT AFTER THE CRASH THAT THERE WAS A RECALL THAT I WAS NEVER INFORMED OF FOR THE FAULTY SHIFTER. I ALSO LEARNED THAT THERE HAVE BEEN MANY INCIDENTS LIKE MINE. I CALLED THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THAT THEY COULDN'T DO ANYTHING AND THAT I SHOULD CALL DAIMLER-CHRYSLER. I CALLED DAIMLER AND THEY REFUSED TO GET ME A RENT-A-CAR AND ONLY SAID THAT A PERSON WOULD BE OUT TO LOOK AT MY VEHICLE. I WANT MY MEDICAL BILLS PAID AND MY JEEP FIXED. I DON'T BELIEVE THAT IS TOO MUCH TO ASK. HELP ME GET SOME JUSTICE AND STOP THESE INCIDENTS BEFORE MORE PEOPLE ARE INJURED AND KILLED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10167299September 4, 2006
EQUIPMENT
AFTER EXPERIENCING THE FIRST FLAT TIRE IN 8 YEARS, WE NEEDED TO CHANGE THE WHEEL AND HAD TO USE THE LUG WRENCH PROVIDED WITH THE VEHICLE FOR THE FIRST TIME. THE WRENCH WAS APPLIED AND A GREAT DEAL OF FORCE WAS NEEDED TO LOOSEN THE LUG NUTS. AFTER COMPLETING THE TIRE CHANGE WE WENT TO REPLACE THE LUG WRENCH AND NOTED THAT IT WOULD NO LONGER FOLD. UPON CLOSER EXAMINATION WE SAW THAT THE HOLE WHERE THE SOCKET CONNECTS TO THE HANDLE HAD STRETCHED BECAUSE OF THE FORCE APPLIED TO LOOSEN THE LUG NUTS. WE ARE THANKFUL THAT THE WRENCH DID NOT BREAK WHILE FORCE WAS BEING APPLIED. A SUDDEN BREAK AT THAT POINT WOULD CERTAINLY HAVE RESULTED IN INJURY. WE DID CHECK THE OWNER''S MANUAL TO SEE IF THERE WAS ANY WARNING ABOUT THE OBVIOUS STRENGTH LIMITATIONS OF THE LUG WRENCH TO PREVENT THIS TYPE OF FAILURE BUT FOUND NONE. IT APPEARS THAT EITHER THERE WAS A DEFECT IN OUR LUG WRENCH ( THE NUMBER STAMPED ON IT WAS 7K09 2) OR THERE WAS A FAILURE ON YOUR PART TO WARN THE CONSUMER ABOUT THE INHERENT DEFECT IN THE DESIGN OF THE LUG WRENCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166222August 22, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE GAS SENDING UNIT WAS INOPERABLE. THERE WAS A NHTSA RECALL, # 97V194002, REGARDING THE FUEL LEVEL SENDING UNIT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 11/03/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165424August 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A VIOLENT VIBRATION THROUGHOUT THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THE BRAKE ROTORS WERE RUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163601July 27, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING - AFTER 100,000 MILES I HAD TO REPLACE MY AIR CONDITIONING SYSTEM DUE TO LEAKS. NOW I AM HAVING PROBLEM WITH WATER LEAKING INTO MY CAR. THE REPLACEMENT PARTS FOR THE AIR CONDITIONING ARE NOT PROPERLY MADE (IN MY OPINION). THERE IS NO DRAIN HOSE TO THE EVAPORATOR - JUST A LIP - THAT IS SUPPOSE TO DRAIN OUT ONTO THE GROUND. THE LIP IS NOT LONG ENOUGH TO ALLOW THE WATER TO DIP PROPERLY. THEREFORE, I KEPT GETTING WATER IN MY BACKSEAT FLOORBOARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163622July 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, EQUIPMENT:MECHANICAL
FOR OVER A YEAR THE FRONT BRAKES HAVE SQUEAKED (A RUBBING NOISE) WHEN DRIVING (NOT DURING BRAKING, WHICH STOPS THE NOISE). DEALER CLAIMS NOTHING COULD BE FOUND. TOOK THE CAR IN TODAY TO HAVE TIRES ROTATED AN BALANCED. DEALER CLAIMS THE FRONT PADS ARE THIN AND CRUMBLING AND THAT BOTH PADS AND ROTORS NEED TO BE REPLACED. DEALER STATES THE FRONT ROTORS ARE TOO THIN TO BE TURNED. THIS IS UNUSUAL SINCE THE ROTORS WERE REPLACED IN 2000 UNDER RECALL 00V136000. THE SUV HAS BEEN DRIVEN 90,000 MILES SINCE THEN - THE PADS HAVE BEEN REPLACED - THE ROTORS HAVE NOT BEEN TURNED PREVIOUSLY. RELATED TO THE RECALL, OTHER USERS REPORT TOO HARD PADS WITH TOO SOFT ROTORS. IN ONE DRIVING STYLE THIS LEADS TO EXCESSIVE HEAT THAT WARPS THE SUB-PAR ROTORS. IN MY DRIVING STYLE THE PADS GET HOT (WHICH CAUSES THEM TO CRUMBLE EVENTUALLY), NOT HOT ENOUGH TO WARP ROTORS, BUT SUFFICIENT TO GRIND AWAY THE ROTORS LEADING TO PREMATURE FAILURE OF BOTH PARTS. IF ROTORS CAN GET SO THIN THEY CAN'T BE TURNED (HAVING NEVER BEEN TURNED), THEN THE COMBINATION OF CRUMBLY PADS MAKES FOR A DANGEROUS COMBINATION. SINCE DEALER IS AWARE OF COMPLAINTS ABOUT TOO-HARD PADS AND TOO-SOFT ROTORS FROM THESE AND ITS OTHER MAKE/MODELS... IT APPEARS THIS MISMATCHED COMBO IS INTENTIONAL. DEALER SHOULD REPLACE OR HEAVILY DISCOUNT PREMATURE FAILURE PARTS. DEALER CLAIMS ALL WEAR IS NORMAL AND 90K LIFE FOR ROTORS IS GOOD (AND PROBABLY IS STATISTICALLY IF YOU INCLUDE 15K LIFE OF RECALLED DEFECTIVE ROTORS). THE RECALL REPAIR REPLACED ONE PART OF THE DEFECT COMBO WITH ANOTHER DEFECTIVE PART, JUST LESS PRONE TO RAPID FAILURE IF DRIVEN EASY, I.E. IT FAILS PREMATURE TO NORMAL LIFE OF SIMILAR PARTS ACROSS INDUSTRY. I ELECTED TO WAIT ON REPLACING PARTS UNTIL I COULD GATHER MORE INFO. I CAME ACROSS OTHER REPORTS AND COMPLAINTS FOR CHRYSLER WITH THE PAD/ROTOR COMBO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157949May 21, 2006
ELECTRICAL SYSTEM
VEHICLE PARKED FOR THE NIGHT AT 11PM 5/20/06. THIS MORNING AT 6AM WHILE LEAVING FOR WORK AN ENGINE FIRE WAS NOTICED. CONTACTED 911 AND THEY SENT FIRE FIGHTERS TO PUT THE FIRE OUT. CURRENTLY UNABLE TO OPEN TO HOOD BECAUSE THE LATCH IS MELTED. HAD NO RECENT SIGNS OF VEHICLE PROBLEMS. FIRE LOOKED TO BE MAINLY ON DRIVERS SIDE. REPLACED PARTS IN PAST SUCH AS TIRES, LIGHTS, BRAKES (6 TIMES), TRANSMISSION (JAN 2006), DIFFERENTIAL, ROTORS, CALIPERS, BATTERY (3 TIMES) AND ACCESSORIES. DON'T KNOW IF THE ENGINE IS REPAIRABLE AT THIS TIME. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10154491April 4, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DT*: THE CONTACT STATED WHILE DRIVING 60MPH, SMOKE EMERGED FROM THE FRONT END. THE VEHICLE WAS DRIVEN TO THE NEAREST DEALER FOR INSPECTION. THEY DETERMINED THE FRONT DIFFERENTIAL UNIT HAD BEGUN TO SMOKE DUE TO EXTREME HEAT BUILDUP IN THE DIFFERENTIAL; ALTHOUGH, NO FLAMES WERE VISIBLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147204January 8, 2006
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE HORN WILL NOT WORK CONSISTENTLY. THE LIGHTS WILL FLASH ON AN OFF ERRATICALLY WHILE DRIVING. THE LIGHTS WILL COME ON AFTER BEING TURNED OFF AND PARKED OVERNIGHT LEAVING THE BATTERY DEAD. THE FAN MOTOR HAS FAILED FOR THE DEFROSTER AGAIN. THIS IS THE SECOND REPAIR. IN THE SNOW BELT THIS IS A SAFETY RELATED FEATURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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