Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10124145June 3, 2005
WHEELS
BRAND NEW 2005 JEEP GRAND CHEROKEE LIMITED WAS FOUND TO HAVE 4 DEFECTIVE WHEELS, ALL OUT-OF-ROUND. BOTH THE DEALER AND JEEP/CHRYSLER REFUSE TO REPLACE THE WHEELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122531May 31, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, SEATS:FRONT ASSEMBLY:RECLINER
HEAD RESTRAINT ON MY NEW JEEP GRAND CHEROKEE LIMITED (2005) TILTS FORWARD A FEW INCHES (COMPARED WITH MY PREVIOUS 2002 LAREDO). THERE IS NO ADJUSTMENT TO PULL THE HEAD RESTRAINT BACK, ONLY AN UP AND DOWN OPTION. THE HEAD RESTRAINT IS PUSHING MY HEAD FORWARD INSTEAD OF IT BEING STRAIGHT WITH MY BODY AS I DRIVE THE VEHICLE. THIS TURTLES THE HEAD AND CAUSES HEADACHES. THE MANUFACTURER AND JEEP DEALER HAVE NOT PROVIDED A REMEDY OR REFUND THUS FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117529May 31, 2005
ENGINE AND ENGINE COOLING
THE ENGINE WOULD COMPLETELY SHUT DOWN WHEN THE VEHICLE WAS RUNNING. THE HEADLIGHTS, POWER WINDOWS, AND THE POWER LOCKS CONTINUED TO WORK. THE STEERING LOCKED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122251May 26, 2005
EQUIPMENT
SINCE I PURCHASED THE CAR IN JANUARY I HAVE HAD ABOUT A DOZEN INCIDENTS WHERE UPON FULLY DEPRESSING THE BRAKE THE GAS PEDAL WAS ALSO PRESSED ACCELERATING THE CAR. THE MOST FRIEGHTENING TIME WAS ON THE 12TH. WHERE THE CAR SHOT OUT INTO TRAFFIC AND I HAD TO SWERVE TO AVOID AN ACCIDENT. IT IS MORE LIKELY TO HAPPEN WHEN WEARING MORE BULKY SHOES. IT IS OBVIOUS THAT THE BRAKE AND GAS PEDAL ARE IMPROPERLY LOCATED WITH RESPECT TO EACH OTHER. I HAVE DRIVEN MANY CARS OVER MY LIFETIME AND THIS IS THE ONLY CAR THAT HAS PRESENTED THIS PROBLEM. I INTEND TO BRING THIS PROBLEM TO THE ATTENTION OF THE DEALER AS WELL AS CHRYSLER. I HAVE RESEARCHED SEVERAL OTHER SIMILAR COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121734May 20, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING ON A BUSY STREETWITH MY 2 CHILDREN IN THE CAR, I HAD TO STOP @ A RED LIGHT AND WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO GO BUT COULDN'T AND REALIZED THAT THE CAR HAD SHUT OFF. I TRIED TO RESTART THE CAR IN A HURRY DUE TO ONCOMING TRAFFIC BUT WAS UNABLE TO. FINALLY I FIND THE HAZARD LIGHTS AND PUT THEM ON TO LET PEOPLE KNOW THAT MY VEHICLE WAS STALLED. I HAD TO TAKE THE KEY COMPLETELEY OUT AND PUT IT BACK IN TO RESTART THE VEHICLE. I COULD'VE HAD AN ACCIDENT. TOOK THE CAR IN AND LEFT IT THERE FOR 3 DAYS AND THE DEALERSHIP STATED THAT THERE WAS NOTHING WRONG WITH MY CAR AND TO TAKE IT HOME. SO I DID. I WENT OUT OF TOWN THAT WEEKEND AND THE SAME THING HAPPENED WITH THE EXCEPTION OF THE VEHICLE WAS ACTUALLY IN MOTION WHEN IT SHUT OFF FOR THE SECOND TIME ON A ANOTHER BUSY STREET. I QUICKLY TURNED ON THE HAZARD LIGHTS AND ONCE AGAIN HAD TO RESTART THE VEHICLE. AS I WAS MAKING MY WAY BACK INTO TO TOWN, THE CHECK ENGINE LIGHT CAME ON AND I TOOK THE CAR BACK TO THE DEALERSHIP FOR ANOTHER 3 DAYS ALL FOR THEM TO SAY THAT THEY REPROGRAMMED THE TRANSMISSION AND ENGINE COMPUTERS AND THAT SHOULD RESOLVE THE PROBLEM. BUT IT DIDN'T... IT SHUT OFF AGAIN ABOUT A WEEK LATER RIGHT AFTER I DROPPED MY KIDS OFF AT SCHOOL. THIS IS RIDICULOUS AND IS A SAFETY HAZARD. I TOOK IT BACK AGAIN, KEEP IN MIND THIS IS THE THIRD TIME...THIS TIME THEY CHANGED OUT THE IGNITION CYLINDER AFTER 4 DAYS. I HAVE ONLY HAD IT BACK NOW FOR 4 DAYS AND ONCE AGAIN THE CAR SHUT OFF AT A LIGHT ON A BUSY STREET. SO THE PEOPLE AT THE DEALERSHIP WILL BE SEEING ME AGAIN!!! THIS IS DANGEROUS AND VERY INCONVIENENT FOR ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121225May 17, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CONSUMER STATED: THE SEAL WAS COMPLETEY GONE IN FRONT OF THE DIFFERENTAL. NO LIGHTS CAME ON. IT WAS MAKING A GRINDING NOISE LIKE ROCKS WERE IN THE WHEEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120951May 15, 2005
SERVICE BRAKES, HYDRAULIC
EXPERIENCED LOW BRAKE FLUID WARNING IN 2005 JEEP GRAND CHEROKEE LIMITED WITH 2,400 MILES. BRAKE FLUID WAS WAS TOPPED OFF WHEN TYHE WARNING INDICATOR WENT OFF. TOTAL BRAKE FAILURE OCCURRED THE NEXT DAY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120012May 5, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
I READ IN THE NEWS TODAY THAT THE NHTSA IS INVESTIGATING THE BRAKES ON A NUMBER OF GM PRODUCTS. I WISH THAT YOU HAD INCLUDED JEEP GRAND CHEROKEE BRAKES FOR 1999 THROUGH 2004 MODELS. THE DESIGN IS SUCH THAT PULSATION, SOMETIMES SEVERE, OCCURS AFTER 10K TO 15K MILES DUE TO THE ROTORS WARPING. MY DEALER EITHER RESURFACES THE EXISTING ROTORS OR REPLACES THEM AT NO CHARGE. IN 1999 THE DEALER BLAMED THE PROBLEM ON A NEW DESIGN AND SUPPLIER PROBLEMS. MY 2004 MODEL HAD TO BE TAKEN IN FOR PULSATING FRONT BRAKES AT 18,500 MILES, AND I WAS TOLD THAT CHRYSLER WAS LOCKED INTO A CONTRACT WITH THEIR SUPPLIER THAT THEY COULD NOT BREAK, WHICH IS WHY SUBSTANDARD PARTS CONTINUE TO BE SUPPLIED BUT REPLACED AT NO CHARGE. FOR CHRYSLER TO GO THROUGH 5 MODEL YEARS KNOWING THEY WERE SUPPLYING SUBSTANDARD BRAKE COMPONENTS IS INEXCUSABLE! THE BRAKE PROBLEM WITH THEIR 1999 MODEL WAS AN ENGINEERING AND/OR SUPPLIER PROBLEM. THE BRAKE PROBLEM WITH THE 2004 MODEL IS A SENIOR MANAGEMENT PROBLEM. BRAKE WORK DONE ON MY 1999 MODEL AND 2004 MODEL WAS DONE EXCLUSIVELY BY THE LOCAL JEEP DEALER, AND THOSE RECORDS ARE IN THEIR SYSTEM SHOULD YOU WISH TO PURSUE THIS. THE VIN NUMBER OF THE 1999 MODEL, WITH WHICH I EXPERIENCED MULTIPLE BRAKE PROBLEMS WAS VIN [XXX] AND THE 2004 MODEL EXPERIENCING THE SAME PROBLEM IS VIN [XXX]. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119696May 4, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I WAS PERFORMING AN OIL CHANGE ON THE VEHICLE. AS SOON AS I CRAWLED UNDER IT TO START, I NOTICED THE RIGHT SIDE OF THE FRONT DIFFERENTIAL WHERE THE AXLE TUBE MATES, WAS COVERED IN DIFF OIL. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS "NORMAL SEEPAGE". I FIND IT HARD TO BELIEVE A GASKET CAN ONLY HOLD FLUID FOR LESS THAN 6000 MILES BEFORE LEAKING. DEALER REFUSED TO CORRECT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119853May 4, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I AM A PARAPLEGIC AND WAS A PASSENGER IN A 2005 GRAND CHEROKEE WITH HEATED SEATS. IT WAS A COOL DAY AND I TURNED ON THE SEATS. THE HEATED SEATS BURNED BOTH CHEEKS OF MY BUTT. I AM CONFINED TO A BED UNTIL THE BURNS HEAL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10119093April 25, 2005
ELECTRICAL SYSTEM:IGNITION
COMPLAINT REGARDING THE POSITION OF THE IGNITION SYSTEM ON THE 2005 JEEP LAREDO.*MR THE CONSUMER STATED HE INADVERTENTLY TURNED THE IGNITION OFF WITH HIS KNEE. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118137April 19, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING ON I-95 AT ABOUT 0630 HOURS EAST BOUND TOWARDS EXIT 53 IN BRANFORD, CT WHEN AND WITHOUT ANY NOISE OR WARNING IT BECAME EXTREMELY DIFFICULT TO STEER THE 2005, JEEP GRAND, CHEROKEE. THIS VEHICLE HAD AT THE TIME OF THE CATASTROPHIC LOSS OF STEERING FLUID, 520 MILES ON THE ODOMETER. DEALER, BRANHAVEN MOTORS , BRANFORD, CT HAS INDICATED THAT THE BELT, HOSE TO THE POWER STEERING UNIT,AND HOOD INSULATION MAT WILL BE REPLACED. POWER STEERING FLUID WAS SPRAYED OVER THE ENTIRE ENGINE COMPARTMENT. NO FIRE ONLY AN ACRID ODOR. QUESTION? WHAT ABOUT THE POWER STEERING UNIT. WAS THE UNIT DAMAGED BY THIS SUDDEN AND COMPLETE LOSS OF POWER STEERING FLUID? WILL THE REPAIR MAKE THE VEHICLE WHOLE OR WILL THIS OCCUR AGAIN?THE OLD PARTS HAVE NOT BEEN REQUESTED SINCE THE WORK WILL NOT BE COMPLETED UNTIL APRIL 22, 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116788April 12, 2005
ELECTRICAL SYSTEM:IGNITION
SAME AS 101001116 AND 10106060. MY HUSBAND WAS DRIVING ON RTE. 75 AT APROXIMATELY 75 MPH WHEN HIS KNEE BUMPED THE KEY IN THE IGNITION SWITCH AND CAR TURNED OFF. VERY SCARY, FORTUNATELY AROUND 8PM AND NOT AS MUCH TRAFFIC AS USUAL. COULD HAVE BEEN VERY BAD IF TRAFFIC HAD BEEN A BIT DIFFERENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116694April 10, 2005
SEAT BELTS:FRONT
JUST PURCHASED A 2005 JEEP GRAND CHEROKEE. I NOTICED WHEN I TEST DROVE SEVERAL AND ENDED UP ORDERING FROM THE FACTORY THAT THE FRONT SEAT BELTS ARE TOO SHORT. WHILE I CAN GET THE BELT TO BUCKLE, I AM UNABLE TO HAVE MUCH FORWARD MOTION SUCH AS IF I'M REACHING FOR SOMETHING. I AM NOT THAT BIG SO SEAT BELT EXTENDERS SHOULD NOT BE WARRANTED. NEVER HAD THIS PROBLEM IN ANY OTHER VEHICLE, INCLIUDING 2001 GRAND CHEROKEE I TRADED. IF I AM CARRYING A PASSENGER THAT IS LARGER THAN ME, THERE IS BO WAY THAT THEY WILL BE ABLE TO FASTEN THE BELT. OBVIOUSLY, THIS COULD END UP BEING A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117205March 31, 2005
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS SITTING AT A INTERSECTION AND WAS REAR ENDED, FORCING IT TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, NO AIR BAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10114367March 20, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED A 2004 SPECIAL EDITION JEEP GRAND CHEROKEE IN FEB 2003. THIS VEHICLE IS STRICTLY USED FOR PLEASURE AND CURRENTLY HAS LESS THEN 18,000 MILES. I DO NOT LIVE IN THE MOUNTAINS WHERE BRAKES ARE USED EXCESSIVELY. THE BRAKE ROTORS WERE WARPED AT 12,100 MILES. THE DEALERSHIP REFUSED TO WARRANTY AND SAID THERE WAS NOT ISSUE WITH THE BRAKING SYTEM. THEY ARE ONCE AGAIN WARPED WITH NOW LESS THEN 18,000 MILES. I CALLED THE DEALERSHIP WHO BLEW ME OFF AND PLACED A COMPLAINT WITH CHRYSLER WHO IS YET TO RESPOND, HOWEVER I WAS GIVEN A REFERENCE NUMBER, REFERENCE NUMBER: 13282345 I HAD THE ROTORS CUT THE FIRST TIME AND REPLACED WITH A GM PRODUCT THE SECOND TIME. I DID SOME RESEARCH AND KNOW I AM NOT ALONE IN THIS AND ALSO NOTED THAT THE COMPANY ISSUED A NOTICE TO THE DEALERSHIPS IN JUNE OF 04, YET THEY CONTINUE TO DENY ANY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114038March 14, 2005
SEAT BELTS:FRONT
I HAVE NOT PURCHASED THE VEHICLE. THE 2005 JEEP GRAND CHEROLEE HAS SIGNIFICANTLY SHORTENED THE FRONT SEAT BELTS, TO THE POINT WHERE A LARGER INDIVIDUAL WOULD BE TOTALLY UNABLE TO BUCKLE THE BELT, EVEN WITH THE SEAT ALL THE WAY BACK. I DO NOT HAVE THIS PROBLEM WITH MY 1999 GRAND CHEROKEE, OR ANY OTHER VEHICLE I HAVE EVER OWNED OR RENTED. THE SIGNIFICANTLY SHORTER SEAT BELT WILL CAUSE PEOPLE NOT TO BUCKLE UP, AND IS A SAFETY HAZARD FOR ANY DRIVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112589March 6, 2005
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE
I HAVE A 2005 GRAND CHEROKEE LAREDO UNDER 3000 MILES. MY ENGINE LIGHT HAS COME ON LESS THAN 10 TIMES ,AND MY CAR HAS STALLED WHEN COME TO STOP LIGHT OR COMPLETE STOP ABOUT 5 TIMES. I HAVE MADE 5 TRIPS TO THE DEALER AND THE FIRST FEW TIMES THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN THEY DETERMINED IT WAS RELATED TO THE REMOTE START WHICH THEY HAD INSTALLED. I GOT IT BACK AND THEY SAID IT WAS FIXED AND IT STALLED OUT WHEN I PULLED INTO MY DRIVEWAY THAT VERY DAY. ENGINE LIGHT CAME ON AGAIN EXACTLY 1 WEEK LATER. ENGINE LIGHT IS STILL ON NOW. THIS WILL BE MY 7TH TRIP TO THE DEALER FOR THIS PROBLEM. I WOULD ALSO LIKE TO SAY THAT I HAVE ALSO HIT THE KEY IN THE IGNITION TWICE WHICH MADE THE CAR SHUT OFF AND MY CAR HAS ALSO REVVED UP WITH THE BRAKE ON JUST AS THE OTHER COMPLAINTS ON THIS SITE. I AM ALSO ONLY GETTING 12 MILES PER GALLON!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108942March 2, 2005
ELECTRICAL SYSTEM, SUSPENSION:REAR, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON THE FREEWAY 70 MPH AND WHEN SLOWING DOWN TO TAKE AN EXIT THE VEHICLE SHUT DOWN, THERE WAS NO POWER AT ALL. CONSUMER WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. CONSUMER DROVE THE NEXT DAY TO THE DEALERSHIP AND LEFT THE VEHICLE. DEALER COULD FIND NOTHING WRONG AFTER THREE DAYS. AFTER PICKING THE VEHICLE UP FROM THE DEALER IT SHUT DOWN WHILE AT A STOP LIGHT. CONSUMER TOOK IT BACK TO THE DEALER. NO DEFECTS COULD BE FOUND. CONSUMER WENT ON A TRIP, AND THE VEHICLE STOPPED WHILE MAKING A RIGHT TURN. AGAIN THE DEALER COULD NOT FIND ANY DEFECTS. *AK COMPUTER WAS REPLACED. THERE WAS ALSO REAR SUSPENSION NOISE. SUNROOF IS NOISY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110687February 17, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
PROBLEM********WIFE AND MYSELF WERE UNAWARE WE WERE STEPPING ON THE ACCELERATOR AND BRAKE PEDALS AT THE SAME TIME.********** I FIGURED IT OUT TWICE IN TIME TO AVOID WRECK BY STANDING ON BRAKE WITH LEFT FOOT. MY 7 MONTH PREGNANT WIFE WHILE STANDING ON BRAKE WITH AMPLE STOPPING DISTANCE REAR-ENDED ANOTHER VEHICLE. I BELIEVE THERE ARE TWO CONTRIBUTING FACTORS TO DESIGN FLAW IN THIS '05 JEEP GRAND CHEROKEE. ONE IS SAME-LEVEL POSITIONING OF BRAKE AND ACCELERATOR PEDALS AND THE SUPER QUIET "QUIET STEEL" COMPOSITION OF COCKPIT. MADE IT POSSIBLE FOR US TO BE UNAWARE OF ENGINE NOISE WHILE STEPPING ON GAS AND BRAKE AT HE SAME TIME. THE ENGINE PUSHED THE VEHICLE THRU A STOP WHILE STANDING ON THE BRAKE AND WE COULD NOT HEAR THE ENGINE ACCELERATING. IN MY MIND THIS IS A BIG DEAL SAFETY ISSUE. MY WIFE HAD AN ACCIDENT JUST LAST NIGHT WITH MINOR DAMAGE AND WE INTEND TO START DEALING WITH THE RETAILER TONIGHT AFTER WORK. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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