Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• February 1, 2023•Document ID: 10234464

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  2302123

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Forward Facing Camera - Active Lane Management Inoperable This bulletin involves replacing the sensor cover and re-calibrating the forward facing camera. The customer may comment on the following:The active lane management system will not work. "Active lane Management unavailable service required" message on the cluster.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10234464-0001.pdf↗
• February 1, 2023•Document ID: 10247991

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  2302123

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Forward Facing Camera - Active Lane Management Inoperable This bulletin involves replacing the sensor cover and re-calibrating the forward facing camera. The customer may comment on the following:The active lane management system will not work. "Active lane Management unavailable service required" message on the cluster.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247991-0001.pdf↗
• February 1, 2023•Document ID: 10247976

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  NotificationZF1

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZF1 Missing Options

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247976-0001.pdf↗
• February 1, 2023•Document ID: 10247975

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  NotificationZD2

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZD2 Engine Misfire

  Associated Products (6)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Wrangler2022 Ram 1500
  Associated Documents

  • DownloadMC-10247975-0001.pdf↗
• February 1, 2023•Document ID: 10247933

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  S2108000249

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable

  Associated Products (4)

  2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10247933-0001.pdf↗
• February 1, 2023•Document ID: 10234449

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  NotificationZF1

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZF1 Missing Options

  Associated Products (1)

  2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10234449-0001.pdf↗
• February 1, 2023•Document ID: 10234448

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  NotificationZD2

  Date Added:

  April 17, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD2 Engine Misfire

  Associated Products (6)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Wrangler2022 Ram 1500
  Associated Documents

  • DownloadMC-10234448-0001.pdf↗
• February 1, 2023•Document ID: 10234406

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; LATCHES/LOCKS/LINKAGES:DOORS:LOCK; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000249

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable

  Associated Products (4)

  2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10234406-0001.pdf↗
• January 31, 2023•Document ID: 10231815

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-038-23

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

  Associated Products (29)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango+ 9 more
  Associated Documents

  • DownloadMC-10231815-0001.pdf↗
• January 28, 2023•Document ID: 10231756

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  ZE1 Combo Rev1

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZE1 Electric Vehicle Mode

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231756-0001.pdf↗
• January 28, 2023•Document ID: 10231745

  Service Bulletin/Repair Instructions
  STEERING; POWER TRAIN

  Mfr Comm. #:

  S2308000009

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10

  Associated Products (5)

  2023 Jeep Grand Cherokee2022 Jeep Cherokee2021 Jeep Cherokee2020 Jeep Cherokee2019 Jeep Cherokee
  Associated Documents

  • DownloadMC-10231745-0001.pdf↗
• January 27, 2023•Document ID: 10231811

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  08-031-23

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience one or more of the following: ?Service Charging System? popup when keying the vehicle to off while still in drive. Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. Radiator fan cycling while in park and with vehicle operational. May be described as ?breathing? sound from the front of the vehicle. ?Performance Limited, Service Fuel System? popup while driving. Radiator fan spinning at max speed while charging. The vehicle is providing max cooling when the charging module reaches high temperature. May be described as a loud sound that disappears when the vehicle is unplugged. Poor cabin heat in electric mode. Temporary loss of cabin cooling (<5s) while driving in electric mode. SOC dropping lower than expected while in eSave Battery Charge mode. Turtle mode while re-fueling in hot ambient. Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: Powertrain Control Module (PCM). Transmission Control Module (TCM).

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231811-0001.pdf↗
• January 27, 2023•Document ID: 10231810

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  18-013-23

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ?Performance Limited, Service Fuel System? popup while driving. Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: Transmission Control Module (TCM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) module.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231810-0001.pdf↗
• January 27, 2023•Document ID: 10231809

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-032-23

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to PHEV battery. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0D0F-00 - Hybrid/ EV Battery Negative Contactor ?A? Stuck Closed. Customers may also comment on the following: Low 12V battery causing vehicle not to start. This bulletin involves updating the BPCM with the latest available software

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231809-0001.pdf↗
• January 27, 2023•Document ID: 10231814

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  23-011-23

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Customers may comment on the following:When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.

  Associated Products (2)

  2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231814-0001.pdf↗
• January 27, 2023•Document ID: 10231813

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-033-23

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Front Passenger Display Module (FPDM) Update to S23 Customers may experience the following: Front passenger screen does not work when battery is low during ignition crank This bulletin involves updating the FPDM to repair inoperative operation.

  Associated Products (2)

  2022 Jeep Grand Cherokee2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10231813-0001.pdf↗
• January 27, 2023•Document ID: 10231744

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S238A000004

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Unable To View Rear Screens In Rear Seat App

  Associated Products (5)

  2023 Chrysler Pacifica2023 Jeep Grand Cherokee2022 Chrysler Pacifica2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer
  Associated Documents

  • DownloadMC-10231744-0001.pdf↗
• January 26, 2023•Document ID: 10231755

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  ZE1 Combo

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZE1 Electric Vehicle Mode

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231755-0001.pdf↗
• January 26, 2023•Document ID: 10231806

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-026-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.

  Associated Products (7)

  2022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Dodge Durango2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231806-0001.pdf↗
• January 26, 2023•Document ID: 10231742

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  S2303000001

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Moaning, Grinding, or Groaning Type Noise From The Driveline Between 50-70 MPH (80-112 kph).

  Associated Products (2)

  2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231742-0001.pdf↗