Jeep Commander Complaints

3,362 consumer complaints on file.

#10534088August 7, 2013
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE VEHICLE UNDER NORMAL CONDITIONS ON THE ON-RAMP TO THE HIGHWAY, THE VEHICLE STALLED AND LOST POWER. I WAS NOT ABLE TO RESTART VEHICLE IN NEUTRAL, ONCE IT ROLLED TO A STOP, AND IT WAS PLACED IN DRIVE, THE VEHICLE WAS ABLE TO START. APPROXIMATELY TWO MILES ON THE HIGHWAY, DRIVING APPROXIMATELY 60 MILES AN HOUR, THE VEHICLE SHUT DOWN AGAIN. IT RESTARTED ONCE IT CAME TO A COMPLETE STOP AND I WAS ABLE TO PUT IT IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533804August 6, 2013
ELECTRICAL SYSTEM
THE FOB IS A ENGINEERING DESIGN FLAW. I NOW HAVE TO BUY MY 3RD ONE SINCE I BOUGHT THE CAR BECAUSE IT DOESN'T WORK PROPERLY WILL NOT LOCK THE DOORS NOW. I HAVE TRIED 2 BATTERIES BUT THIS DOESN'T SOLVE THE PROBLEM.THIS IS MY 4TH COMPLAINT SINCE LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533842August 6, 2013
STRUCTURE:BODY:DOOR
SIMILAR TO MOST OTHER COMPLAINTS, ALL INTERIOR DOOR HANDLE HOUSINGS ARE SEVERELY FRACTURED. DRIVER SIDE HOUSING IS SO BADLY DAMAGED THAT THE HANDLE REQUIRES A PRECISE METHOD IN ORDER TO OPEN IT. MY SISTER-IN-LAW OWNS THE JEEP COMMANDER AS WELL, SAME PROBLEM. COST OF REPAIR (IE YOU ARE REQUIRED TO REPLACE THE ENTIRE PANEL FOR AROUND $800) DOES NOT MAKE ANY ECONOMIC SENSE. THIS IS UNDOUBTEDLY A MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR WORSE, A ROLL OVER. SEEING THAT EVERYONE WHO OWNS THE COMMANDER HAS THIS SAME COMPLAINT, HOW HAS THIS NOT BEEN RECALLED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533393August 3, 2013
EQUIPMENT, STRUCTURE:BODY:DOOR
I OWN A 2006 JEEP COMMANDER. WE LOVE THIS VEHICLE. HOWEVER 2 OF OUR INSIDE DOOR HANDLES HAVE BROKEN. THE DRIVER'S DOOR HANDLE AND BACK SEAT LEFT DOOR HANDLE.. IN SEEING ALL OF THE POSTS REGARDING THIS SAME PROBLEM WITH OTHER JEEP COMMANDER OWNERS IT LOOKS LIKE THIS IS A CONSISTENT PROBLEM. IT IS ABSOLUTELY A SAFETY ISSUE FOR MY CHILDREN, MYSELF AND ANYONE INSIDE THE CAR. MY SON SWITCHED THE CHILD SAFETY LOCK ON THE BACKSEAT (LEFT SIDE) DOOR AS WELL AND NOW BECAUSE THE DOOR HANDLE IS BROKEN WE ARE UNABLE TO SWITCH IT BACK. THEREFORE, THE ONLY WAY THAT PASSENGER CAN GET OUT OF THE CAR IS IF SOMEONE OPENS THE DOOR FROM THE OUTSIDE. DOOR LATCHES/HANDLES BREAKING IS AN ENORMOUS SAFETY PROBLEM AND VIABLE REASON FOR A RECALL. WE ARE REQUESTING AN INVESTIGATION INTO THIS MATTER FOR CONSIDERATION OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533018August 1, 2013
VEHICLE SPEED CONTROL, ENGINE
THERE HAVE BEEN TWO TIMES THAT THE VEHICLE JUST WOULD NOT START AFTER A RAIN, BUT WHEN WE HAD IT LOOKED AT NO PROBLEMS AND IT HAS NOT HAPPENED AGAIN. THE MAJOR ISSUE IS THAT WHILE DRIVING HOME ON THE TOLL ROAD ALL OF THE SUDDEN THE VEHICLE JUST LOST POWER AND WOULD NOT GO OVER ABOUT 30MPH, SO I HAVE TO TRY AND GET ACROSS A TOLL ROAD IN RUSH HOUR TRAFFIC SO THAT I CAN TURN IT OFF AND BACK ON. WHEN I DID THAT IT CAME BACK ON FINE. THIS HAS HAPPENED MULTIPLE TIMES, BUT WHEN WE CALLED CHRYSLER THEY TOLD US THERE WAS NO RECALL FOR OUR VIN, BUT IT SOUNDS LIKE THE SAME EXACT PROBLEM THAT THE NON 4X4 2008 COMMANDER HAS AND THAT DID GET A RECALL. NOW THE VEHICLE DID IT AGAIN LAST NIGHT AND WILL NOT CORRECT ITSELF WITH A RESTART, AND WILL NOT GO 30MPH. I CAN'T BELIEVE THAT SO MANY OF US ARE HAVING THE SAME EXACT ISSUE AND THERE IS NOTHING BEING DONE ABOUT IT, I GUESS SOMEONE REALLY DOES HAVE TO BE INJURED OR DIE TO GET ANY ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533045August 1, 2013
ENGINE
YESTERDAY I WENT TO START MY JEEP AND WHEN I TURNED THE KEY NOTHING HAPPENED. A FEW SECONDS LATER IT STARTED WITHOUT ME DOING ANYTHING. I ONLY HAD TO DRIVE A FEW BLOCKS AND THEN SHUT THE VEHICLE OFF. AFTER 15 MIN I CAME BACK OUT TO START MY JEEP AND NOTHING... I JUST HAD A NEW BATTERY AND STARTER INSTALLED ABOUT 4 MONTHS AGO. AFTER APPROXIMATELY 20 MIN AND TRYING TO START IT SEVERAL TIMES, IT TURNED ON. THERE WERE NO PROBLEMS W THE LIGHTS OR AC.. I TOOK IT TO AN AUTO PARTS STORE AND THEY HOOKED IT UP TO THE MACHINE, BATTERY, STARTER, AND ALTERNATOR WERE ALL READING GOOD. IT STARTED FINE FOR THE REST OF THE DAY, HOWEVER WHEN I WENT TO LEAVE WORK THAT NIGHT, IT TOOK A FEW TRIES AND ABOUT 5 MIN. I ALSO HAD OVER HALF A TANK OF GAS SO THAT'S NOT AN ISSUE. I STARTED RESEARCHING AND FOUND MANY SIMILAR CASES. I AM SUPPOSED TO TAKE MY JEEP ON A 13 HOUR TRIP NEXT MONTH AND NOW I AM VERY NERVOUS THAT I WILL END UP STRANDED WHILE ON VACATION. THE FACT THAT I FOUND SO MANY OTHER JEEP OWNERS EXPERIENCING ALMOST IDENTICAL PROBLEMS HAS LEFT ME VERY UPSET AND NERVOUS EVERY TIME I NEED TO GO SOMEWHERE. I ALSO HAVE 2 YOUNG CHILDREN AND IT WORRIES ME TO END UP STRANDED SOMEWHERE WITH THEM. I HOPE JEEP DOES SOMETHING ABOUT THIS. I HAVE HAD MINE FOR 3 YEARS AND HAVE LOVED IT THUS FAR. I'M NOT IN A POSITION TO GET A NEW VEHICLE AT THE MOMENT SO I HOPE THIS PROBLEM IS FIXED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533074August 1, 2013
AIR BAGS
I HIT A POLE BY LOSING CONTROL. I HIT THE POLE ON THE PASSENGER SIDE FRONT END OF THE JEEP. THE CAR WAS TOTALED AND THE AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10533132August 1, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE OVERHEATED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533164August 1, 2013
ENGINE AND ENGINE COOLING
WHEN DRIVING VEHICLE JUST STOPS RUNNING COMPLETELY- POWERS DOWN! HAVE TO PUT IN PARK THEN RESTART. HAS HAPPENED NUMEROUS TIMES AND IS SCARY ESPECIALLY WHEN IN THE MIDDLE OF AN INTERSECTION TURNING AND LOSE POWER STEERING AND CONTROL OF TURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532901July 31, 2013
STRUCTURE:BODY
THE INTERIOR DOOR HANDLE HOUSINGS ON ALL 4 DOORS ARE BROKEN. AS A RESULT, IT IS VERY DIFFICULT TO OPEN THE DOOR HANDLES FROM THE INSIDE. IN ORDER TO EXIT THE VEHICLE, ONE MUST USE THE EXTERIOR HANDLES. JEEP INDICATED REPLACEMENT OF THE ENTIRE INTERIOR DOOR PANEL IS REQUIRED TO FIX AT A COST OF $800 PER PANEL. THIS IS A SAFETY ISSUE PREVENTING QUICK EGRESS FROM THE VEHICLE IN THE EVENT OF AN ACCIDENT AND IS A COMMON, KNOWN ISSUE WITH THESE VEHICLES. WHEN THE DRIVER DOOR HANDLE HOUSING BROKE, THE SHARP PLASTIC CUT MY HAND, CAUSING IT TO BLEED. SUBSEQUENTLY, I HAVE CUT MY HAND AGAIN MORE THAN ONCE ON THE SHARP, BROKEN PLASTIC DOOR HANDLE HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10532912July 31, 2013
ELECTRICAL SYSTEM, POWER TRAIN
I WAS IN VEHICLE GETTING INTO CAR, CARE WAS ON ALREADY, AND THE GEAR JUMPED FROM PARK TO REVERSE SINCE I STILL HAD DOOR OPEN I FELL FROM CARE WHILE VEHICLE CONTINUED IN REVERSE FROM GARAGE TILL IT CRASHED INTO FIRE HYDRANT, RECALL WAS JUST RECEIVED A MONTH AGO IN REGARDS......( A TRANSFER CASE ELECTRICAL FAILURE MAY RESULT IN AN UNINTENTIONAL SHIFTING OF THE TRANSFER CASE INTO THE NEUTRAL POSITION,IN THIS CASE IT WAS IN PARK AND JUMPED TO REVERSE CAUSING THE ACCIDENT AND INJURY TO ME AS I FELL OUT OF THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10532955July 31, 2013
ELECTRICAL SYSTEM, POWER TRAIN
I WAS NOTIFIED OF A RECALL NOTICE ON MY COMMANDER IN JUNE. THE RECALL (N23) STATES THE CAR CAN SHIFT INTO NEUTRAL WHILE IN THE PARKED POSITION. MY CAR HAS SHIFTED INTO NEUTRAL TWICE WHILE MOVING, ONCE WHILE I WAS TRAVELING 25 MPH AND ONCE AT 70 MPH. I CONTACTED THE DEALER AND CHRYSLER. THE PART IS CURRENTLY UNAVAILABLE TO FIX THE RECALL ISSUE. THEY INFORMED ME THERE IS NOTHING I CAN DO BUT WAIT. THEY DO NOT HAVE AN EXPECTED DATE FOR THE PART'S ARRIVAL. I'M LEFT WITHOUT A VEHICLE, AND THEY DO NOT COVER LOANER CARS FOR THEIR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532431July 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT HE HEARD A GRINDING NOISE FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE POWER OF THE ENGINE WAS TOO POWERFUL FOR THE TRANSMISSION AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE MORE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531726July 25, 2013
ENGINE
VEHICLE STALLED WHEN ATTEMPTING TO TAKE OFF FROM A RED LIGHT. IT WOULD NOT INITIALLY RESTART, BUT A FULL POWER CYCLE OF THE CAR RESOLVED THE ISSUE. REPORTING INCIDENT AS MANY OTHERS HAVE REPORTED SIMILAR PROBLEMS AND WANT TO ADD TO THE DATA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526284July 23, 2013
POWER TRAIN
I KNOW NOW THAT IM NOT THE ONLY ONE WITH THIS PROBLEM, MY 2008 JEEP COMMANDER LOOSES POWER AS IM DRIVING AT A REGULAR SPEED. I PRESS THE GAS PEDAL AND DOES NOTHING THEN I PULL OVER TO SIDE OF ROAD TRY AGAIN, AND IT WORKS AGAIN. AFTER THE 5TH TIME I'VE BEEN TAKING IT TO 3 DIFFERENT DIAGNOSE AND REPAIR SHOPS BUT THEY CANT FIND THE PROBLEM BUT IT STILL DOES IT SOMETIMES. I NEVER HAD ANY PROBLEMS WITH IT BEFORE, I TAKE IT TO GET MAINTENCE MY HUSBAND JUST BOUGHT NEW TIRES, NEW BATTERY FOR IT, AND THIS HAPPENS.ALL IM JUST ASKING IS TO PLEASE TRY AND FIND OUT WHAT THE PROBLEM IS AND FIX IT BECAUSE WE HAVE A 3 YEAR OLD DAUGHTER AND EVERY TIME WE GO OUT, SHE GETS SCARED THINKING THAT THE CAR IN BACK OF US IS GOING TO HIT US. PLEASE DONT WAIT UNTIL SOMETHING LIKE THAT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525638July 18, 2013
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND COULD NOT BE UTILIZED TO OPEN THE DOORS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525196July 16, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE COMPLETELY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION AND WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC. THE CONTACT WAS INFORMED THAT THE THROTTLE POSITION AND EXHAUST SENSORS HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 131,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524764July 14, 2013
SEAT BELTS
THE 2ND ROW SEAT BELTS ARE UNABLE TO LATCH PROPERLY. NOW 4 SEAT BELTS IN JEEP DO NOT LATCH PROPERLY. THIS IS A MAJOR SAFETY HAZARD AND SHOULD HAVE A RECALL. ALL AUTO COMPANIES SHOULD BACK THEIR PRODUCT AND REPAIR SEAT BELTS. NOT TO MENTION SEVERAL OF THE INTERIOR DOOR HANDLES HAVE BUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524631July 13, 2013
STRUCTURE, POWER TRAIN
I THINK IT WAS AROUND APRIL 20TH, I WOULD HAVE TO CHECK THE DATE FOR SURE..WE WERE DRIVING DOWN THE INTERSTATE DOING ABOUT 70 MPH AND THE VEH STARTED LOSING POWER.. IT MADE A TERRIBLE NOISE , SOUNDED IF YOU WERE ON THE SIDE OF THE HIGHWAY AND IT WAS VIBRATING TERRIBLE. IT HAS A TERRIBLE SMELL TOO IT AND LOST TOTAL POWER AND HAD TO PULL OVER. MY HUSBAND GOT OUT AND LOOKED AND THERE WAS OIL POURING OUT OF THE REAR END. THE CAR WOULD HARDLY MOVE AT ALL. WE HAD IT TOWED TO THE DEALERSHIP AND THEY ADVISED THE THE REAR DIFFERENTIAL WENT OUT. THE JEEP HAD 62000 ON IT AND LOOKS AND ROAD LIKE A BRAND NEW CAR TILL THEN. WE HAD THAT REPAIRED 750.00 COST. NOWWWWWWWW WE HAVE A TERRIBLE LEAK NOT SURE WHERE IT IS COMING FROM, WHEN IT RAINS WE GET 3 INCHES OF WATER IN THE DRIVERS SIDE FLOOR BOARD, IT LEAKED SO BAD THE WIRING IS SHORTING OUT NOW. THE CARPET IS GETTING MOLDED AND HAS A BAD SMELL TOO IT. WE CAN NOT FIND THE LEAK WHAT SO EVER AND IT IS GETTING RATHER FRUSTRATING HAVING TO HAVE YOUR FEET IN 3 INCHES OF WATER WHEN TRYING TO DRIVE. THE SPEAKERS ON THE LEFT SIDE IF SHORTED OUT ON THE SATELLITE RADIO BUT WILL WORK FINE ON CD'S OR AM FM. THE AIR CONDITION NOW ONLY WORKS GOOD ON THE DRIVERS SIDE AND IS WARM ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524352July 11, 2013
ELECTRICAL SYSTEM, POWER TRAIN
I RECEIVED A RECALL NOTICE ABOUT A WEEK PRIOR TO THIS INCIDENT FOR NH23. IT STATED THERE WERE NO PARTS TO REPAIR IT AND TO PUT THE EMERGENCY BRAKE ON WHILE THE VEHICLE IS IN PARK IN THE MEANTIME WHICH I DID. ON JULY 3RD- I TOOK MY DAUGHTER TO THE BMV TO TAKE HER ROAD TEST IN MY JEEP. THE OFFICER AND MY CHILD STATED THAT THE CAR WAS MALFUNCTIONING AND NOT SAFE TO TEST IN. WE HAD NO PROBLEM ON THE WAY THERE. I WENT OUT TO SEE WHAT COULD BE WRONG AND THE VEHICLE WAS SURGING LOUDLY AND "JUMPING" IN PLACE. IT WOULD NOT SWITCH GEARS EITHER SO IT COULD NOT BE DRIVEN. I HAD IT TOWED TO MY MECHANIC AND WAS TOLD MY TRANSMISSION WAS GONE. I CALLED THE RECALL NUMBER AND SPOKE TO [XXX] WHO TOLD ME THAT A SOFTWARE GLITCH WOULD'VE PREVENTED THIS PROBLEM FROM BEING DIAGNOSED AND TO HAVE IT TOWED TO GANLEY CHRYSLER IN BEDFORD, OH. I LEARNED ON 7/9 WHEN MIKE A SERVICE TECH THERE CALLED ME REQUESTING $936 TO OPEN THE TRANSMISSION. "IT'S A BROKEN PART IN THE TRANSMISSION." I ASKED HIM IF IT WAS RELATED TO THE TCA. HE SAID, "WHAT'S THAT? LET ME LOOK IT UP." HE THEN STATED, "NO. THAT'S JUST A PIECE THAT IS USED TO PROGRAM THE CAR. IT HAS NOTHING TO DO WITH IT." I CALLED CHRYSLER BACK AND SPOKE WITH [XXX]. I GAVE HER THE BACKGROUND INFO AND SHE CALLED MIKE. SHE TOLD ME "IT HAS NOTHING TO DO WITH THE RECALL." THE DEALERSHIP DID NOT KNOW TO DIAGNOSE MY CAR ONCE IT WAS DROPPED OF THERE. AFTER SPEAKING WITH THE REPRESENTATIVE INSTEAD OF DOING A THOROUGH CHECK THEY MAINTAINED THAT THE PROBLEM IS THAT THERE IS A BROKEN PART IN THE TRANSMISSION AND IT IS NOT R/T TO THE TRANSFER CASE ACTUATOR. EVEN THOUGH THE TCA GOING BAD CAN CAUSE THE TRANSMISSION TO ??GO BAD?? OR BREAK. I FIRMLY BELIEVE IT COULD NOT BE APPROPRIATELY DIAGNOSED D/T A SOFTWARE GLITCH AND THAT THE TCA NEEDED REPLACING AND THE DEALER DID NOT HAVE THE PARTS AS THE RECALL STATED. WHY THEN SHOULD I PAY FOR THE REPAIRS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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