Infiniti Q50 Service Bulletins (2017)

195 manufacturer communications on file.

• April 13, 2026•Document ID: 11031720

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB09-063C

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

  Associated Products (240)

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• March 30, 2026•Document ID: 11031701

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB12-011R

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.

  Associated Products (36)

  2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 16 more
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• February 20, 2025•Document ID: 11014469

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-023A

  Date Added:

  February 25, 2025

  Manufacturer:

  INFINITI

  Summary

  AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following:  The ICC stopped working while driving,  The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1),  The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND  DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

  Associated Products (50)

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• February 4, 2025•Document ID: 11014069

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  P4A05, P4A06

  Date Added:

  February 10, 2025

  Manufacturer:

  INFINITI

  Summary

  ***** Retailer Announcement ***** INFINITI is committed to providing the highest levels of product quality and customer satisfaction. Therefore, INFINITI is conducting a warranty extension to Full Useful Life (FUL) of 10 years or 120,000 miles, whichever occurs first, if white smoke or oil leak occurs with MIL-On condition that requires replacement of the turbocharger assembly on model year 2016-2018 Q50 and model year 2017-2018 Q60. All other warranty terms, limitations, and conditions remain unchanged. On some model year 2016-2018 INFINITI Q50 and 2017-2018 Q60 vehicles there is a possibility that the turbocharger bearing may leak engine oil internally due to premature wear. The internal turbocharger oil leak may cause one or more of the following: Excessive smoke from the exhaust, Service Engine Soon (MIL) light and in severe cases, lack of engine power or damage to the internal components of the turbocharger. During the limited emission warranty extension period, owners are eligible for free replacement of the Turbocharger if it is determined to be required by an INFINITI trained technician. Owners of eligible vehicles will receive notification of this limited emission warranty extension during February 2025. ***** What Retailers Should Do ***** 1. Verify if vehicles are eligible for this Warranty Extension using the warranty extension page of Service Comm. Then, proceed with the instructions in item (2) below. 2. If a client contacts the retailer with a Turbocharger concern in an owned or leased vehicle, retailers should use the Electronic Service Manual (ESM) and appropriate Technical Service Bulletins (TSB) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Retailers will need to follow the warranty process and obtain pre-approval when the repair cost exceeds a Retailer’s Claims Administration/Authorization Limits (DCAL). CONFIRM: With the vehicle at operating temperature excessive smoke from exhaust, the Service Engine Soon (MIL) light on (with DTC P0106) due to excessive oil in the intake system from a turbocharger, or other damage to the turbocharger due to unusual bearing P4A05/P4A06 | Original Document wear and oil leakage. Proceed to replace the affected turbocharger(s) and update the vehicle to the latest engine software.

  Associated Products (5)

  2018 Infiniti Q502018 Infiniti Q602017 Infiniti Q502017 Infiniti Q602016 Infiniti Q50
  Associated Documents

  • DownloadMC-11014069-0001.pdf↗
• February 4, 2025•Document ID: 11014067

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  ITB17-050C

  Date Added:

  February 10, 2025

  Manufacturer:

  INFINITI

  Summary

  MIL ON WITH DTC(S) STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB17-050.

  Associated Products (4)

  2018 Infiniti Q502017 Infiniti Q502017 Infiniti Q602016 Infiniti Q50
  Associated Documents

  • DownloadMC-11014067-0001.pdf↗
• February 4, 2025•Document ID: 11014066

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB22-038D

  Date Added:

  February 10, 2025

  Manufacturer:

  INFINITI

  Summary

  TURBOCHARGER REPLACEMENT PROCEDURE APPLIED ENGINES: VR30DDTT IF YOU CONFIRM One or both turbochargers require replacement. ACTION 1. Replace the affected turbocharger(s).  Refer to the SERVICE PROCEDURE in this bulletin for the updated procedure. IMPORTANT: You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. 2. Refer to step 212 in the SERVICE PROCEDURE to confirm if the ECM needs to be reprogrammed.  2016-2024 Q50 and 2017-2021 Q60 will require ECM reprogramming at the end of this SERVICE PROCEDURE. 3. If the ECM part number is in Table A (page 61 and 63), reprogram the ECM. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (15)

  2024 Infiniti Q502023 Infiniti Q502022 Infiniti Q502022 Infiniti Q602021 Infiniti Q502021 Infiniti Q602020 Infiniti Q502020 Infiniti Q602019 Infiniti Q502019 Infiniti Q602018 Infiniti Q502018 Infiniti Q602017 Infiniti Q502017 Infiniti Q602016 Infiniti Q50
  Associated Documents

  • DownloadMC-11014066-0001.pdf↗
• January 14, 2025•Document ID: 11013263

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB24-017A

  Date Added:

  January 30, 2025

  Manufacturer:

  INFINITI

  Summary

  ENGINE ROOM SUB-HARNESS IF YOU CONFIRM DTC P06DA-00 for “ENGINE OIL PRESSURE CONTROL” is stored as current (active) with CONSULT-III plus (C-III plus). ACTION Replace the engine room sub-harness. Refer to the SERVICE PROCEDURE in this bulletin. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (5)

  2018 Infiniti Q502018 Infiniti Q602017 Infiniti Q502017 Infiniti Q602016 Infiniti Q50
  Associated Documents

  • DownloadMC-11013263-0001.pdf↗
• September 19, 2024•Document ID: 11009064

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  ITB19-024D

  Date Added:

  October 22, 2024

  Manufacturer:

  INFINITI

  Summary

  DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

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• May 21, 2024•Document ID: 11004954

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB17-060C

  Date Added:

  July 19, 2024

  Manufacturer:

  INFINITI

  Summary

  INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

  Associated Products (18)

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  Associated Documents

  • DownloadMC-11004954-0001.pdf↗
• May 20, 2024•Document ID: 11002539

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB13-052E

  Date Added:

  June 28, 2024

  Manufacturer:

  INFINITI

  Summary

  INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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• May 20, 2024•Document ID: 11002537

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB13-006D

  Date Added:

  June 28, 2024

  Manufacturer:

  INFINITI

  Summary

  CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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• May 20, 2024•Document ID: 11001653

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10-029C

  Date Added:

  June 14, 2024

  Manufacturer:

  INFINITI

  Summary

  CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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• April 30, 2024•Document ID: 11001182

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB17-009H

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (221)

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• April 30, 2024•Document ID: 11001179

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB13-007I

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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• April 29, 2024•Document ID: 11001177

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB09-039K

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (221)

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• April 13, 2024•Document ID: 11001187

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Mfr Comm. #:

  ITB19-013E

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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• February 22, 2024•Document ID: 10251530

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-010E

  Date Added:

  March 8, 2024

  Manufacturer:

  INFINITI

  Summary

  SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.

  Associated Products (43)

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• January 24, 2024•Document ID: 10249897

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-010D

  Date Added:

  February 8, 2024

  Manufacturer:

  INFINITI

  Summary

  SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.

  Associated Products (43)

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• January 22, 2024•Document ID: 10249891

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011Q

  Date Added:

  February 8, 2024

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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• November 6, 2023•Document ID: 10246428

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ITB17-050B

  Date Added:

  December 8, 2023

  Manufacturer:

  INFINITI

  Summary

  MIL ON WITH DTC(S) STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (4)

  2018 Infiniti Q502017 Infiniti Q502017 Infiniti Q602016 Infiniti Q50
  Associated Documents

  • DownloadMC-10246428-0001.pdf↗