Infiniti M35 Complaints

465 consumer complaints on file.

#11184177March 4, 2019
VISIBILITY/WIPER
ON MARCH 4, 2019 WHILE DRIVING THROUGH JEFFERSON CITY DOING APPROXIMATELY 40 MPH I HEARD AND FELT A LOUD EXPLOSION. I PULLED OVER TO INSPECT THE CAR ONLY TO FIND MY SUNROOF HAD EXPLODED. A LARGE HOLE WAS IN THE SUNROOF WITH GLASS DEBRIS ON THE OOF. LUCKILY THE EXPLOSION WAS OUTWARD AND NOT INWARD INTO THE CAR. I TOOK PICTURES WHICH SHOWS THE DAMAGE AND THE GLASS THAT WAS LEFT ON THE ROOF. I SUSPECT THE REMAINING GLASS BLEW UP AND TOWARD THE BACK OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180207February 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL TURN MY CAR ON AND THERE IS A TICKING NOISE COMING FROM BEHIND MY DASHBOARD. IT WILL ADJUST THE VOLUME OF MY RADIO AUTOMATICALLY WITHOUT ME TOUCHING IT. AFTER A FEW CLICKS IT WILL SHORT OUT MY VOLUME. MY VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166026January 9, 2019
UNKNOWN OR OTHER
HELLO, JUST WANT TO LET YOU GUYS KNOW THAT MY CAR HAS A SERIOUS PROBLEM. I HAVE TAKEN TO INIFINITI AND ALSO CARMAX, WHICH IS WHERE I BOUGHT MY CAR. MY CAR TENDS TO ACCELERATE WHEN I DRIVE DOWN HILL. THE RPM IN MY CAR TENDS TO GO FROM 1 OR 2 AND IT JUMPS TO 4 OR 5. FOR THE PAST 2 YEARS I'VE BEEN TELLING THEM THAT THERE IS SOMETHING WRONG WITH THE CAR. YET THEY TELL ME THAT IT'S ME ACCELERATING THE CAR, OR THAT THE CAN'T DUPLICATE THE PROBLEM. I DON'T KNOW WHAT TO DO WITH MY CAR. THE IS UP TO DATE WITH ALL THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156987December 8, 2018
STEERING
THE POWER STEERING RACK AND BUSHINGS HAVE BEEN REPLACED TWICE ON MY VEHICLE WHEN I TURN CORNERS OR BACK OUT OF PARKING SPACES IT CAUSES LEAKING AND LOUD NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151099November 12, 2018
AIR BAGS
TAKATA RECALL. INFINITI IS NOT WORKING WITH US IN GETTING THE RECALL WORK DONE. I LIVE OVER 400 MILES AWAY FROM THE NEAREST DEALERSHIP AND INFINITI IS HAVING US PAY TO EITHER, GET A RENTAL CAR OR PAY FOR A HOTEL ROOM. OF WHICH I CANNOT AFFORD EITHER. I DO NOT FEEL SAFE DRIVING IT UNTIL THE RECALL IS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144188October 30, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE SUN ROOF EXPLODED WITHOUT ANY WARNING. THE DEALER FRESNO INFINITI (711 W PALMDON DR, FRESNO, CA 93704 (559)435-5001) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AN INVESTIGATION HAS TAKEN PLACE WITH THE CONTACT INSURANCE AGENCY STATE FARM. THE FAILURE MILEAGE WAS 129,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129189September 12, 2018
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2006 INFINITI M35. WHILE DRIVING APPROXIMATELY 65 MPH, THE LETTER "H" FOR "HOT" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED. AFTERWARDS, THE VEHICLE DECELERATED TO 15 MPH. THE CONTACT DROVE THE VEHICLE TO A NEARBY FUEL STATION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED (WATER PUMP, RADIATOR, RESERVOIR, ETC), BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHEN A DIAGNOSTIC SCANNER WAS USED. THE SPECIFIC DIAGNOSTIC TROUBLE CODE WAS UNKNOWN. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128278September 8, 2018
AIR BAGS
AUTO HAS BEEN RECALLED DUE TO DEFECTIVE AIRBAGS. NEAREST DEALER IS 130 MILES AWAY. INFINITI REFUSES TO MAKE JUST COMPENSATION FOR TRAVEL TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124225September 4, 2018
SEATS
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS TURNED TOWARDS THE RIGHT AND THE RIGHT BACK SIDE OF THE SEAT WAS TWISTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 83,000. **TR CONSUMER STATED TWO DAYS AFTER I FILED MY COMPLAINT WITH NHSTA, THE OTHER SIDE OF THE DRIVERS SEAT FRAME BROKE. LUCKILY I HAD JUST SAT DOWN IN THE DRIVERS SEAT. IF I WAS DRIVING WHEN THIS OCCUREED I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. WHEN THE SEAT FRAME SUDDENLY BROKE THIS WOULD HAVE PUT ME INTO A BAD POSITION IF THE AIRBAG DEPLOYED THAT COULD HAVE CAUSED FURTHER INJURY. I PURCHASED A NEW SEAT FRAME WITH MOTORS FOR MY CAR FROM THE INFINITI DEALER AND HAD THE SEAT REPAIRED BY THE VALLEY UPHOLSTERY SHOP. SEE ATTACHED PARTS AND REPAIR RECEIPTS. UPDATED 11/01/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121118August 20, 2018
SEATS
EVER SINCE THE PURCHASE OF 00THE VEHICLE, THE DRIVER SEAT SLIDES FORWARD 3 TO 4 INCHES WHEN BRAKING WHEN TRAVELING FORWARD, EVERY TIME. THIS HAS CAUSED THE DRIVER'S FEET TO SLIP OFF THE BRAKE PEDAL, RELEASING THE BRAKE AND ALMOST COLLIDING WITH OTHER VEHICLES OR OBJECTS AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118961August 10, 2018
ELECTRICAL SYSTEM, SEATS
AS I WAS DRIVING ON A NORMAL CITY STREET IN REGULAR TRAFFIC, THE DRIVER SEAT SUDDENLY STARTED MOVING FORWARD, POWERED BY THE SEAT CONTROL. I REACHED DOWN TO PUSH THE LEVER/SEAT CONTROL BACK, BUT THE SEAT MOTOR WOULD NOT STOP; IT PUSHED THE SEAT FULLY FORWARD. I STOPPED THE CAR TO MOVE IT BACK AND WAS UNABLE TO. THE OTHER SEAT FUNCTIONS WORKED: UP, DOWN, TILT, ETC. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS. THE LAST THREE TIMES THE SEAT MOTOR HAS STARTED WORKING AGAIN OF ITS OWN ACCORD. THIS TIME IT IS STILL STUCK FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115372August 2, 2018
UNKNOWN OR OTHER
TOOK CAR INTO INFINITI DEALER FOR AIRBAG RECALL AND THEY DAMAGED AND CRACKED DASH BOARD.THEIR WERE NO VISIBLE CRACKS BEFORE UNTIL I GOT MY CAR BACK.SHOWED TO SERVICE MANGER AND HE SAID THAT DASH HAD CRACKS IN IT ALREADY, WHICH I KNOW ISN'T TRUE.ANY HELP OB THIS MATTER WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110374July 9, 2018
SEATS
THE POWER SEATS LOST ITS MEMORY FUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105294July 3, 2018
ENGINE, UNKNOWN OR OTHER
MY DRIVE SHAFT BROKE WHILE I WAS ON THE HIGHWAY DRIVING AT 65MPH. THE DRIVE SHAFT THEN BANG A MASSIVE DENT IN THE ENGINE. 1200$ I WAS LUCKY ENOUGH TO BE ALIVE TO REPORT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104630June 29, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ABOUT A MONTH AGO, I WAS DRIVING MY CAR HOME FROM THE STORE AND THE ENGINE STALLED AS I WAS ABOUT TO PULL INTO THE PARKING SPACE. I THOUGHT THE BATTERY WAS DEAD, SO I CALLED A FAMILY MEMBER TO GIVE ME A JUMP. THE CAR STARTED BACK UP AND DROVE FINE FOR ABOUT TWO DAYS. THEN IT HAPPENED AGAIN, I WAS ON MY WAY HOME FROM PICKING THE KIDS UP FROM SCHOOL AND THE ENGINE STALLED AGAIN, RIGHT IN THE MIDDLE OF THE HIGHWAY. THE CAR WOULD STILL BE ON BUT IT WOULD NOT MOVE AT ALL. AFTER TURNING THE CAR OFF AND WAITING FOR A FEW MINUTES, THE CAR STARTED BACK UP. I HAD IT TOWED TO AAA CAR CARE CENTER, WHERE THEY DETERMINED THAT I MAY NEED TO HAVE THE CAMSHAFT AND CRANKSHAFT SENSORS REPLACED. HOWEVER, AFTER DOING SOME RESEARCH ONLINE AND READING COUNTLESS COMPLAINTS AND FORUM POSTS FROM PEOPLE WHO WERE HAVING THE SAME PROBLEM, I DECIDED NOT TO PAY THE $751. I READ MANY POSTS FROM OTHER INFINITI OWNERS WHOSE CAR WOULD CUT OFF WHILE BEING OPERATED, WHO PAID TONS OF MONEY TO GET THEIR SENSORS REPLACED, ONLY TO HAVE THE SAME PROBLEM RETURN. I DROVE MY CAR HOME FROM AAA BUT NOT WITHOUT INCIDENT. THE CAR CUT OFF IN THE MIDDLE OF THE INTERSTATE WITH MY SIX YEAR OLD DAUGHTER IN THE BACKSEAT. VERY DANGEROUS. AFTER WAITING FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AGAIN AND DRIVE THE REST OF THE WAY HOME. I TOOK THE CAR TO A LOCAL AUTO ZONE TO CHECK THE BATTERY AND IT WAS FINE. A FEW DAYS LATER, I HAD THE CAR TOWED TO THE NISSAN DEALERSHIP TO HAVE MY AIRBAG REPLACED DUE TO THE RECENT (TAKATA) AIRBAG RECALL. WHILE THERE, I HAD THEM DO A DIAGNOSTIC ON THE CAR. THEY FOUND A BUNCH OF CODES, BUT COULD NOT TELL ME WHAT THE PROBLEM IS WITH MY CAR. I AM TERRIFIED TO DRIVE THE CAR FOR FEAR OF GETTING INTO AN ACCIDENT. I DON'T KNOW IF THE ENGINE IS GOING TO STALL ON THE INTERSTATE WHILE I'M DRIVING AT 60 MPH. THIS IS OBVIOUSLY A COMMON PROBLEM AMONG INFINITI OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101152June 11, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I AM GETTING A CODE OF P1772 LOW COAST SOLENOID VALVE WITHIN THE TRANSMIT ION. WHEN THIS DOES THIS THE ENGINE WILL NOT SHIFT INTO GEAR WHEN VEHICLE IS ON THE ROAD, AND WILL JUST COAST AND WE HAVE NO CONTROL OF THE VEHICLE. NISSAN KNOWS ABOUT IT AND HAS IT PROCEDURE TO DIAGNOSE IT. VEHICLE IS IN MOTION AT THE TIME. FAULTY CENSOR WITHIN THE VALVE BODY. INFINITY PART NUMBER: 3175017X4E
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100694June 9, 2018
SEATS
DURING NORMAL OPERATION, THE SEAT HAS FAILED IN IT'S ORIGINAL DESIGN INTENT. I BELIEVE THAT THE A FAILURE IN SOME COMPONENT UNDER THE SEAT CAUSED STRESS ON THE PIVOT POINT FOR UP-DOWN MOVEMENT IN THE SEAT AND OVER AN EXTENDED PERIOD OF TIME THE POINT FINALLY SHEARED. I BELIEVE THE EXTENSIVE STRESS WAS CAUSED BECAUSE OF THE AUTOMATIC SEAT MOVEMENT THAT OCCURS WHEN THE DRIVER ENTERS AND EXITS THE VEHICLE THE BRACKET WHICH ALLOWS THE SEAT TO MOVE UP AND DOWN WITH THE POWERED CONTROL HAS FAILED ON BOTH SIDES OF THE LEFT FRONT BUCKET SEAT. THE SEAT NOW MOVES FREELY FORWARD AND BACK AND POSES A SERIOUS SAFETY RISK TO MYSELF AND ANYONE ELSE WHO MIGHT BE DRIVING THE VEHICLE. THIS PUTS ME IN A TERRIBLE POSITION BECAUSE AS A CONCERNED CONSUMER I HAVE TO WORRY ABOUT THE FACT THAT AN ACCIDENT COULD BE FATAL DUE TO COMPONENT FAILURES. SHOULD I MOVE FORWARD WITH GETTING RID OF THE VEHICLE, EITHER BY SELLING IT TO ANOTHER PERSON OR TRADING IN THE VEHICLE, I PUT SOMEONE ELSE IN RISK AND/OR WILL TAKE A HUGE LOSS ON THE VALUE OF THE VEHICLE BECAUSE OF THE CONDITION WHICH WAS CAUSED BY POOR DESIGN AND/OR QUALITY TESTING. THIS IS A SERIOUS ISSUE AND NEEDS TO BE REMEDIED BY NISSAN USA IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093771May 14, 2018
SEATS
THE DRIVER SEAT REAR BRACKET BROKE UNDER NORMAL USE AND HAS RESULTED IN THE SEAT NOT BEING SECURELY ATTACHED TO THE FRAME. I WAS ENTERING THE PARKED VEHICLE WHEN IT BROKE. AS A RESULT THE SEAT FLIPS FORWARD WHEN STOPPING WHICH IS EXTREMELY UNSAFE. JUDGING BY THE HUNDREDS (M/B THOUSANDS OF COMPLAINTS ONLINE) THIS IS CLEARLY A MAJOR MANUFACTURING DEFECT THAT NISSAN SHOULD REPAIR AT NO COST TO OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080082March 18, 2018
SEATS
DRIVER SEAT LEANING TOWARD THE DOOR AND LOOSE. WELD BROKE FROM FRAME. VERY DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063920January 20, 2018
AIR BAGS
TAKATA RECALL: MAY 23, 2016 MANUFACTURER RECALL NUMBERR1622 NHTSA RECALL NUMBER16V-349 RECALL STATUSRECALL INCOMPLETE ACCORDING TO THIS RECALL, IT STATES THAT I SHOULD NOT HAVE PASSENGERS IN THE CAR BECAUSE THE AIRBAG COULD DEPLOY AT ANY TIME AND MAY SEND METAL PIECES FLYING. THIS IS THE ONLY FORM OF TRANSPORTATION THAT I OWN, IT IS NOT ONLY INCONVENIENT NOT TO BE ABLE TO DRIVE OTHERS AROUND (I HAVE 2 KIDS) BUT IT MAKES ME WORRIED ABOUT MYSELF. HOW LONG DOES IT TAKE FOR THEM TO GET THE PARTS TO REPLACE THIS ISSUE? HOW MUCH LONGER ARE WE TO ENDURE THIS INCONVENIENCE AND STRESS? IT HAS BEEN ALMOST 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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