Infiniti M35 Complaints

465 consumer complaints on file.

#10565755February 25, 2014
WHEELS
TIRES DO NOT MAINTAIN PRESSURE. AIR NEEDS TO BE ADDED EVERY WEEK OR MORE. ALL FOUR WHEELS SHOW EXCESSIVE CORROSION. I REQUESTED INFINITI OF AMERICA TO FIX THIS ISSUE BUT THEY DISMISSED THE CLAIM. VEHICLE IS STILL COVERED UNDER THE CORROSION WARRANTY. THEIR POSITION IS THAT THE WHEELS ARE NOT COVERED. SAFETY CONCERN IS THE TIRES ARE ALWAYS UNDER OR OVER INFLATED UNDER INFLATED. DEALER AND MANUFACTURE REFUSES TO CONSIDER THE SAFETY ISSUE. INFINITI M35X - MODEL YEAR 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565277February 21, 2014
SEATS
EXPERIENCED ISSUE WITH DRIVER'S SEAT LEANING TOWARDS CENTER CONSOLE. NOT SURE WHEN THE SEAT BEGAN LEANING; HOWEVER, AFTER I SAW THE ISSUE - A FEW DAYS LATER THE SEAT BEGAN TO BLOCK THE CENTER CONSOLE FROM OPENING. I TOOK THE CAR TO THE DEALER. I WAS INFORMED THAT THE SEAT TRACK WAS BROKEN AND THE COST TO REPAIR WAS ABOUT $1400. I WAS ALSO TOLD THAT THERE WAS ONE OTHER CAR THAT WAS RECENTLY BROUGHT IN FOR THE SAME ISSUE. MY SEAT MAKES POPPING NOISES WHEN I ATTEMPT TO MOVE IT CLOSER TO THE STEERING WHEEL AND SHIFTS FORWARD WHEN BRAKING. I ALSO NOTICE FROM THE BACK OF THE SEAT THAT THE PLASTIC THAT PROTECTS THE SEAT HARDWARE IS PUSHING INWARD TOWARD THE CARPET ON THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562859February 4, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH THE ACCELERATOR PEDAL WAS ENGAGED; HOWEVER, IF FAILED TO ACCELERATE. WHEN THE VEHICLE DID ACCELERATE WITHOUT WARNING IT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) AFTER THE FAILURE OCCURRED WHICH WAS DIRECTLY RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC DID NOT DIAGNOSE THE FAILURE. THE MECHANIC ONLY REPAIRED THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10562681February 3, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
DURING THE TOWN DRIVING CAR LOST COMPLETE POWER. ALL THE LIGHT ON DASH BOARD INCLUDING "MIL" LIGHT CAME ON. AS A RESULT I HAD TO GET EMERGENCY REPAIRS COSTING $ 600. I ALSO TOOK CAR TO DEALERSHIP WHERE TO REPROGRAM THROTTLE POSITION SENSOR COST ME OVER $120.00. TWO WEEKS LATER I GET NOTICE FROM INFINITY THAT THIS A KNOWN ISSUE AND THEY WILL COME UP WITH SOLUTION FOR THIS PROBLEM. TO THIS DATE I HAVE NOT HEARD ANYTHING FOR EITHER REIMBURSEMENT OR A FIX.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562794February 3, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS DRIVING ON I-5 NORTH CA GOING BETWEEN LATHROP AND STOCKTON WHERE THE SPEED LIMIT IS 70 MPH WHEN MY VEHICLE'S ENGINE SEEMED TO SHIFT INTO NEUTRAL. I BARELY HAD ENOUGH POWER TO GET OFF THE FWY RAMP WHERE IT WAS SAFE TO PARK. I THEN HAD THE CAR TOWED TO AN INFINITI DEALER AND HAD THEM CHECK THE CAR. AFTER THE CAR WAS HOOKED UP TO A DIAGNOSTIC MACHINE, I WAS TOLD THAT THE RIGHT MASS AIR FLOW SENSOR-22680-7S00A NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT WHEN THIS SENSOR WENT BAD, THE ENGINE GOES INTO A NEUTRAL MODE OR CLOSE TO SHUTDOWN MODE TO PREVENT DAMAGE TO OTHER PARTS OF THE ENGINE. ONCE THE ENGINE PROBLEM WAS DIAGNOSED, THE PART WAS REPLACED AND THE CAR FUNCTIONED FINE. WHAT SURPRISED ME WAS THAT THE SERVICE TECHNICIANS WERE AWARE OF THE PROBLEM. THIS CAUSES ME GREAT CONCERN BECAUSE THERE WAS NO WARNING LIGHTS TO INDICATE A PROBLEM BEFORE, DURING, OR EVEN AFTER THE ENGINE MALFUNCTIONED. THE CAR HAD TO BE HOOKED UP TO A MACHINE TO DETECT WHAT WAS WRONG. I WAS SO FRIGHTEN WHEN THIS OCCURRED BECAUSE I COULD HAVE BEEN REAR ENDED AS A RESULT OF THE CAR LOSING POWER IN A MATTER OF SECONDS. I REPLACED THE LEFT MASS AIR FLOW SENSOR BECAUSE I DON'T WANT TO EVER BE IN THAT SAME SITUATION AGAIN. I DON'T FEEL SAFE DRIVING THIS VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560445January 17, 2014
STEERING
2007 INFINITI M35X, I HAS A TRAMLINING ISSUE WITH THE STEERING SYSTEM.THIS IS A SEVERE SAFETY ISSUE AND I'M CONCERNED FOR THE SAFETY OF MY FAMILY. THIS NEEDS TO BE CORRECTED BEFORE SOMEONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560259January 16, 2014
ELECTRICAL SYSTEM
RECALL WORK DONE ON 01/08/2014 AT INTERNATION INFINITI WAUKESHA, WI DEALERSHIP. 01/09/14 FAINT BURNING SMELL NOTICED, AGAIN ON 01/11/2014 FAINT BURNING SMELL NOTCIED. THEN ON 01/14/2014 LOTS OF DASHLIGHTS LIKE ABS, CRUISE CONTROL, VDC, SLIP, BRAKE LIGHTS ALL FLASHING ON/OFF WHILE SPEEDOMETER FLIPPING UP & DOWN FROM SPEED CAR GOING TO ZERO, NOTHING IN BETWEEN. BROUGHT CAR BACK TO DEALERSHIP 01/15/2014 WITH APPT MADE ON 01/14/2014 AND THEY LOOKED AT CAR FOR 4 HOURS AND COULD NOT DEFINITELY SAY EXACTLY WHAT WAS WRONG BUT SAID THAT I SHOULD HAVE WIRING HARNESS REPLACED AT COST OF $2200.00, WITHOUT PROOF THAT IT WAS DEFINITELY THE PROBLEM & THAT THEY DIDN'T CAUSE THIS PROBLEM SINCE I HAD PROBLEMS WITH THE CAR THE VERY NEXT DAY AFTER THEY WORKED ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560015January 15, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) AND TOOK THE VEHICLE TO THE DEALER FOR THE REMEDY REPAIR. THE CONTACT STATED THAT THE RECALL WAS QUOTED AS A THREE HOUR REPAIR HOWEVER, HIS REPAIR ONLY TOOK ONE HOUR. THE CONTACT DID NOT BELIEVE THAT THE DEFECT HAD BEEN ADDRESSED CORRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559379January 10, 2014
ENGINE, STEERING, SERVICE BRAKES
WHEN DRIVING AND COMING TO A STOP AT (30-35 MPH) YOU WOULD HEAR A LOUD "CLUNK", AND THE ENGINE WOULD STOP. YOU HAVE NO CONTROL OF THE STEERING AND NO BRAKES. WE EXPERIENCED THIS INFINITY DEFECT 7-8 TIMES OVER A 90 DAY PERIOD. FIRST INCIDENT 9-14-13. NOTE- RECEIVED RECALL LETTER (13V-430) FROM INFINITY 11-04-13. MADE SERVICE APT WITH NALLEY INFINITY, MARIETTA, GA. TO PERFORM WORK RELATED TO RECALL LETTER. I WAS REIMBURSED FOR REPAIRS MADE ON 9-14-13. HOWEVER, ON 12-26-13 WHILE DRIVING IN JACKSONVILLE, FLA. THE SAME PROBLEM OCCURRED, AND REPEATED ITSELF 3-4 TIMES THAT EVENING BEFORE I COULD REACH THE INFINITY OF ORANGE PK. FLA. ON 12-27-13. INFINITY OF ORANGE PK. MADE THE REPAIRS... THE COST TO ME FOR THIS REPAIR WAS $561. THIS ITEMIZED BILL WAS SENT TO INFINITY CONSUMER AFFAIRS IN FRANKLIN, TN, AND THEY REFUSED REIMBURSEMENT. STATING THAT THEY COULD ONLY REIMBURSE FOR ONE OCCURRENCE. THIS INIFINITY INCIDENT WAS VERY DANGEROUS, FREIGHTING AND SCARY WHEN IT HAPPENS. WE ARE FORTUNATE... THERE WAS NO ACCIDENT, BUT IT HAS DESTROYED OUR CONFIDENCE IN THE INFINITY AUTO, INFINITY SERVICE AND ALL INFINITY PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559093January 8, 2014
WHEELS, ELECTRICAL SYSTEM, TIRES, EXTERIOR LIGHTING
TRAVELING AN TIRE SENSOR CAME ON INDICATING LOW AIR PRESSURE. PULL TO THE EMERGENCY LANE ON BRIDGE ON I-55 IN LOUISIANA TO FIND NOTHING WRONG. WHILE ON THE SHOULDER ANOTHER CAR PASSED WITH ROAD DEBRIS DAMAGING MY CAR. I SEE A RECALL FOR THE SENSOR YET THE STATE OF LOUISIANA IS NOT IDENTIFIED FOR THE RECALL. CAN YOU TELL ME HOW LOUISIANA WAS NOT INCLUDED IN THE TIRE SENSOR RECALL AND CAN YOU HELP ME GET THE SENSORS REPLACED? I ALSO SEE MANY COMMENTS OF THE HEADLIGHTS NOT BE SET CORRECTLY AND I STRUGGLE WITH THE LOW BEAM VIEW OF THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557564December 28, 2013
SEATS
NOT EXACTLY SURE WHEN THE DRIVER'S SEAT BROKE, BUT IT WAS LEANING INTO THE CENTER CONSOLE AND I FELT I WAS NOT CENTERED ON THE STEERING WHEEL. ABOUT A WEEK OR SO AFTER NOTICING THIS, I WAS TAKING MY DAUGHTER TO DAYCARE WHEN THE SEAT SUPPORT ON THE LEFT SIDE BROKE WITH A LOUD BANG AND THE SEAT COLLAPSED TO THE FLOOR. I SWERVED INTO THE ONCOMING LANE AND FORTUNATELY NOTHING WAS COMING AT THE TIME. THE SEAT NO LONGER GOES UP AND DOWN AND CAN BE LIFTED UP AND DOWN BY HAND. I CONTACTED INFINITI USA. THEY INSTRUCTED ME TO TAKE THE CAR TO A DEALER TO DETERMINE THE PROBLEM. THE DEALER CHARGED $110 TO TELL ME THE SEAT TRACK WOULD NEED REPLACING AT A COST OF APPROXIMATELY $1450. I AGAIN CONTACTED INFINITI USA AND THEY INFORMED ME THEY WOULD NOT BE OFFERING ANY ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557272December 26, 2013
STEERING, EQUIPMENT:MECHANICAL
I OWN AN 2006 INFINITI M35X AWD ...GREAT CAR BUT HAVE EXPERIENCED TREMLING AND HARD PULLING EITHER LEFT OR RIGHT WHEN DRIVING ON UNEVEN SURFACES OR MAKING TURNS .. IT IS VERY SCARY BECAUSE IT HAPPENS SO UNEXPECTEDLY...NOW I ALWAYS HAVE TO DRIVE EXPECTING IT TO HAPPEN .... NOT MY BEST COMFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557366December 26, 2013
SEATS
WHILE DRIVING ON THE HIGHWAY I HEARD A POP AND FELT THE SEAT GIVE OUT AND START TO FALL DOWN. I PULLED OVER AND COULD NOT GET THE SEAT TO GO BACK TO THE CORRECT POSITION. UPON INSPECTION I NOTICED THAT THE SEAT FRAME IS BROKEN AND COULD SEE THE PART STICKING UP FROM WHERE THE BOTTOM SEAT CONNECTS TO THE REAR BACK PART OF THE SEAT. I ALMOST HAD ME CRASH INTO THE CONSTRUCTION BARRELS ON THE SIDE OF THE ROAD LUCKY IT WAS A SUNDAY AND NO ONE WAS WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555628December 16, 2013
VEHICLE SPEED CONTROL
2008 INFINITI M35. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL SENSOR RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE ON OCTOBER 27, 2013, THE VEHICLE WENT INTO LIMP MODE. AFTER THE DEALER REPLACED THE ACCELERATOR PEDAL AT A COST OF $590.90, THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556125December 15, 2013
SEATS
DRIVER'S SEAT COLLAPSED AND CAME OFF TRACKS WHILE CAR WAS BEING DRIVEN. DEFECTIVE WELDS (AS STATED BY INFINITI CERTIFIED DEALER SERVICE CENTER) HOLDING SEAT ASSEMBLY DETERMINED TO BE CAUSE. INFINITI DIAGNOSIS; SEAT TRACK BROKEN. REQUIRING REPLACEMENT OF FRONT ADJUSTER ASSEMBLY; PART # 87450-EH00A. COST OF PART $835.15. LABOR TO INSTALL; $399.36. THIS IS A NISSAN/INFINITI PROBLEM REPORTED PREVIOUSLY TO NHTSA ON NUMEROUS OCCASIONS. DEALER SERVICE DEPARTMENT STATS THAT WELD FAILURE CAUSES SEAT TO COLLAPSE. PROBLEM IS LONGSTANDING, WELL DOCUMENTED, AND KNOWN TO INFINITI. IN SPITE OF THIS, NO REMEDIATION, OTHER THAN REPAIR AT OWNER'S EXPENSE, HAS BEEN OFFERED BY INFINITI. THIS WELD FAILURE IS A SERIOUS SAFETY RELATED MATTER THAT IS NOT THE RESULT OF ABUSE, MAINTENANCE NEGLECT, OR OVERSTRESS TO SEAT OR SEAT ASSEMBLY. THE HAS BEEN ACKNOWLEDGED BY REPAIR PERSONNEL AT DEALERSHIP THAT CARRIED OUT THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556134December 15, 2013
STEERING
THIS CAR TENDS TO DRIFT/TRAVEL/TRAMMEL WITH ROAD GROOVES/RUTS/DIPS ALL THE TIME. THIS IS A COMMON PROBLEM WITH THIS MODEL. I'VE CHANGED THE TIRES A FEW TIMES TO TRY AND RESOLVE THIS ISSUE AND THE SAME PROBLEM HAPPENS WITH ALL TIRE BRANDS I'VE TRIED. I HAVE NEVER EXPERIENCED THIS PROBLEM AS PREVALENT WITH ANY OTHER VEHICLE I'VE DRIVEN. I'VE TAKEN IT TO TWO DEALERS AND THEY BOTH SAY IT IS COMMON TO THIS CAR. THIS IS EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555811December 12, 2013
STEERING
I BOUGHT MY 2008 INFINITI M35X NEW IN SEPTEMBER OF 2008. FROM THE DAY I DROVE IT AWAY FROM THE DEALERSHIP I NOTICED THAT THE STEERING WAS PULLING ERRATICALLY SOMETIMES TO THE LEFT AND SOMETIMES TO THE RIGHT. THE ANGLE OF THE ROAD AND ROUGH ROAD SURFACES MADE IT WORSE. UPON TAKING THIS TO THE DEALER, THEY AGREED TO CHANGE THE TIRES (FROM GOODYEAR TO MICHELIN) THAT MADE IT SOMEWHAT BETTER BUT HAS NOT ELIMINATED IT. I HAVE DRIVEN THIS CAR FOR 5 YEARS LIKE THIS, BUT NOW BELIEVE BASED ON MANY BLOGS ON THE INTERNET THAT THIS IS A MECHANICAL DEFECT AND INFINITI SHOULD BE FIXING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555160December 7, 2013
STEERING, SUSPENSION
STEERING TRAMLINES ON UNEVEN PAVEMENT CAUSING UNPREDICTABLE VEHICLE HANDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555087December 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555082December 6, 2013
STEERING
VEHICLE STEERING SEEMS TO HAVE ITS OWN MIND AT ALMOST ALL SPEEDS AND TENDS TO LUNGE FROM ONE SIDE TO ANOTHER REQUIRING CONTINUOUS CORRECTION. THE WHEELS SEEM TO FOLLOW MOST EVERY DEFORMITY / IRREGULARITY OF THE ROAD. ONE INSTANCE THE VEHICLE MOVED OVER FROM ONE LANE TO THE MIDDLE OF ADJOINING LANE ALMOST CAUSING A CRASH. WHEN STOPPING THE STEERING CAN SWING UPTO 45 TO 60 DEGREES IN EITHER DIRECTION. HAVE TAKEN THE CAR TO THE DEALER MORE THAN THREE TIMES - FIRST TIME WITH 18000 MILES ON THE CAR. HAVE ALWAYS BEEN ADVISED THAT EVERYTHING WAS NORMAL. RESEARCHED ON WEB AND FOUND MANY SIMILAR COMPLAINTS WITH THIS MODEL CAR DESCRIBED AS 'TRAMLINING'. LAST TIME I TOOK A PRINT OUT OF NUMEROUS SIMILAR COMPLAINTS FROM THE WEB TO THE DEALER BUT THEY STILL REFUSED TO ACKNOWLEDGE THE PROBLEM. THEY SAID THERE IS NO SOLUTION OFFERED BY INFINITI FOR THIS PROBLEM AND RECOMMENDED TO CHANGE THE TIRES. HAVE CHANGED THE OEM TIRES AT 26000 MILES, DONE ALIGNMENT THREE TIMES, BRAKES SERVICED BUT THE PROBLEM PERSISTS. HAVE REPORTED THE PROBLEM TO THE INFINITI CUSTOMER SERVICE AS WELL BUT NO SOLUTION OFFERED. I FEEL INFINITI IS DENYING TO RECOGNIZE THIS SERIOUS PROBLEM WHICH HAS THE POTENTIAL TO BE A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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