Infiniti G35 Complaints

1,352 consumer complaints on file.

#10178236January 9, 2007
TIRES, TIRES:TREAD/BELT
TL* - THE CONTACT PURCHASED A 2004 INFINITY G35 AUGUST 21, 2006. THE CONTACT STATED THAT AT THAT TIME, METRO INFINITY , THE DEALERSHIP, TOLD THE CONTACT THAT THEY PUT NEW TIRES ON THE CAR IN MAY 23, 2006. THE CONTACT HAS FOUND IN JANUARY 2007 THAT THE TIRES ON THE FRONT OF THE CAR WERE 2003 TIRES, AND THE TIRES ON THE REAR OF THE CAR WERE 2005. THE CONTACT ALSO STATED THAT THE SIZE OF THE TIRES ON THE FRONT OF THE CAR WERE P225/50R 17-9V. THE CONTACT STATED THAT THE FRONT TIRES WEREWORN IN THE CENTER AND CRACKED ON THE SIDES WHILE THE REAR TIRES WERE LIKE NEW. THE CONTACT WOULD LIKE FOR METRO INFINITY TO REPLACE THE FRONT TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177925January 5, 2007
SERVICE BRAKES, HYDRAULIC
FRONT BRAKES AND ROTORS NEEDED REPLACEMENT AT 24,744 MILES AND AGAIN AT 44,875. WHEN I CALLED THE DEALER THE FIRST TIME REPLACEMENT WAS NEEDED, THEY QUOTED ME ALMOST $600 TO DO THE JOB. THEY DID NOT INFORM ME THAT IN LATE 2003 NISSAN ACKNOWLEDGED A BRAKE DEFECT AND EXTENDED THE WARRANTY TO COVER REPLACEMENT OF BRAKES AND ROTORS UNDER 36,00 MILES. I FOUND OUT RECENTLY THAT I SHOULD NOT HAVE HAD TO PAY FOR THE FIRST REPLACEMENT. THE DEALER REFUSES TO REIMBURSE MY EXPENSES SINCE I HAD THE WORK DONE AT MY LOCAL GAREGE FOR A LOWER PRICE THAN THEY QUOTED ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177615January 2, 2007
SEAT BELTS
INFINITY G35 COUPE 2006 MODEL: SEAT BELTS DO NOT RETRACT PROPERLY. THEY COME OUT OF THE GUIDE, GET TANGLED AND THE DOOR CLOSES ON THEM. THE SEAT BELT WHEN IN USE CUTS ACROSS MY NECK INSTEAD OF THE SHOULDER AND THERE IS NOT WAY TO ADJUST IT. I AM 5'6" AND OF NORMAL HEIGHT AND WEIGHT, THIS PROBLEM MAKES DRIVING VERY UNCOMFORTABLE. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT IS A "DESIGN FLAW". THE DEALER WAS UNABLE TO DO ANYTHING ABOUT IT. NOT BEING ABLE TO USE THE SEAT BELTS PROPERLY CAN RESULT IN PEOPLE NOT USING THEM AT ALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176562December 19, 2006
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* - THE CONTACT STATES THAT HIS 2003 INFINITY G35 HAS A SEAT MALFUNCTION. WHEN HE ACCELERATES OR DECELERATES THE SEAT CONTINUES TO LIFT OFF THE FLOOR BOARDS AND PUSHES HIM TO THE BACK SEAT AREA. THE CONTACT HAS MADE SEVERAL CALLS TO THE DEALERSHIP AND THEY STATE THAT HIS VEHICLE CAN'T BE COVERED UNDER HIS WARRANTY BECAUSE OF THE MILEAGE ON THE VEHICLE, BUT VEHICLE IS STILL UNDER WARRANTY. THE CONTACT GAVE DEALERSHIP NUMBER 941-924-1211, AND THE NUMBER FOR INFINITY CORPORATION WHICH IS 1-800-662-6200. THE CONTACT STATES THAT IT DOESN'T MATTER WHAT SPEED HE'S GOING THE SEAT RISES FROM THE FLOOR. THE CONTACT ALSO SAID THAT IF HE LEANS BACK ON THE SEAT WHILE JUST SITTING IN VEHICLE IT WILL ALSO RISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176496December 18, 2006
ENGINE AND ENGINE COOLING:ENGINE
CAR HAS 9,300 MILES ON IT AND THE ENGINE USES APPROX. 2.5 QUARTS OF OIL EVERY 2000 MILES. I BELONG TO A G35 FORUM AND THERE ARE MANY OTHERS WITH THE SAME CAR HAVING THE SAME PROBLEM. MANY ARE HAVING ENGINES REPLACED. MINE GOES TO SERVICE IN THE NEAR FUTURE. THERE IS AN OBVIOUS DEFECT THAT SHOULD BE ADDRESSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176027December 13, 2006
STRUCTURE:FRAME AND MEMBERS
DT*: THE CONTACT STATED WHILE HAVING THE TIRES REPLACED, THE TIRE DEALER NOTICED THE CHASSIS WAS FRACTURED ON THE PASSENGER SIDE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT BODY SHOP WHO CONFIRMED THE FRACTURE. THE DEALER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175936December 12, 2006
SUSPENSION
I HAVE CREAKING AND GROANING SEEMINGLY ORIGINATING FROM THE SUSPENSION COMPONENTS OF MY 2005 INFINITI G35. I AM ALSO NOTICING THAT THE CAR DOES NOT HANDLE AS WELL AS IT DID WHEN NEW. I HAVE RAISED THIS ISSUE TO MY SERVICE CENTER SEVERAL TIMES, THE LAST VISIT I WAS TOLD BY A TECHNICIAN THAT INFINITI HAS THE STANCE THAT THE NOISES ARE INHERENT TO THE CAR. I DISAGREE AND FEEL THAT THESE NOISES, COMBINED WITH THE DECREASE IN HANDLING, MAY BE AN ACCIDENT WAITING TO HAPPEN. I INTEND TO RAISE THIS SAME ISSUE WITH INFINITI.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174099November 22, 2006
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT*: THE CONTACT STATED THE VEHICLE'S BRAKES MALFUNCTIONED WHILE DRIVING VARIOUS SPEEDS WITHOUT PRIOR WARNING. WHEN THE BRAKES WERE GENTLY APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. THE SERVICE DEALER REPLACED THE BRAKE PADS SEVERAL TIMES BUT THE PROBLEM RECURRED, AND THE SERVICE DEALER WAS UNABLE TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173124November 10, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I WOULD LIKE TO GO ON RECORD AS REFERRING THE FOLLOWING TO NHTSA REGARDING A RECALL FOR MY INFINITI. I RECEIVED IN THE MAIL FROM INFINITI A RECALL REGARDING A FUEL FILLER HOSE CRACK. THE FUEL FILLER AND VAPOR HOSES ARE TO BE REPLACED AT THE DEALER. I LIVE WHERE THERE IS NO INFINITI DEALER BUT THERE IS A NISSAN DEALER. I CONTACTED THE NISSAN DEALER AND THEY SAID THEY WERE AWARE OF THE RECALL AND HAD THE PARTS AND CAN PERFORM THE NECESSARY REPAIRS, BUT CAN'T DO IT WITHOUT INFINITI APPROVAL AND AUTHORIZATION. I THEN CALLED INFINITI AND THEY SAY EVEN THOUGH THERE IS A POTENTIAL FIRE POSSIBILITY WITH MY CAR THEY WILL NOT AUTHORIZE A NISSAN DEALER TO DO THE REPAIRS. WE LIVE 200 MILES, 3 HOURS FROM THE NEAREST INFINITI DEALER AND WILL NOT MAKE THAT TRIP, FUEL AND OVERNIGHT EXPENSES (AS PER THEIR RECALL NOTICE THEY WILL REQUIRE THE CAR FOR MORE THAN 3 HOURS) FOR THE SOLE PURPOSE OF THESE REPAIRS. IT'S HARD TO BELIEVE THAT NISSAN AMERICA WOULD PUT A CUSTOMER OF THEIRS LIFE AT RISK FOR THE COST OF THESE REPAIRS. AS YOU KNOW, THERE'S NO INFINITI LISTED IN THE VEHICLE LISTS ON YOUR SITE, THEY'RE LISTED AS NISSAN AMERICA, YET THEY WON'T LET THEIR OWN NISSAN DEALERSHIP PERFORM SAFETY REPAIRS ON THEIR OWN INFINITI AUTOMOBILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172973November 8, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED WHILE AT A GASOLINE STATION TO FILL THE GAS TANK, THE FUEL DOOR WAS LOCK AND WOULD NOT UNLOCK. AN INDEPENDENT MECHANIC AT THE GASOLINE STATION RECOMMENDED ACCESSING THE FUEL DOOR LOCK THROUGH A PANEL IN THE TRUNK. HOWEVER, ONCE THE TRUNK WAS OPENED THERE WAS NO ACCESS THROUGH THE TRUNK. THE EMERGENCY INFINITY ROAD ASSISTANCE WAS CONTACTED WHO PROVIDED THE SAME RECOMMENDATION WHICH WAS ALSO LISTED IN OWNER'S MANUAL. WHEN THE VEHICLE WAS TAKEN TO THE INFINITY DEALER THE MECHANIC WAS ALSO SURPRISED ABOUT THE INABILITY TO ACCESS THE FUEL TANK THROUGH THE TRUNK. TO OPEN THE FUEL TANK DOOR A PLASTIC ITEM WAS INSERTED ABOUT AN INCH THROUGH THE DOOR WHICH RESULTED IN BREAKING THE LATCH WHICH MEANT IT COULD NOT BE LOCK AGAIN. THE MANUFACTURER WAS NOTIFIED AND DETERMINED THAT THIS HAS NEVER HAPPENED BEFORE AND OFFERED TO REPLACE THE LATCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172765November 6, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED A RECALL LETTER # O2V245000 WAS RECEIVED. WHEN THE VEHICLE WAS TAKEN TO THE NISSAN DEALERSHIP TO PERFORM THE REQUIRED REPAIRS FOR THE FUEL SYSTEM, THE MANAGEMENT REFUSED TO ACCEPTED THE VEHICLE BECAUSE INFINITY WOULD NOT ALLOW THEM TO PERFORM ANY RECALL REMEDY REPAIRS ON INFINITY VEHICLES. THE MANUFACTURER WAS CONTACTED WHO REAFFIRMED THE INFINITY RECALLS HAD TO BE PERFORMED BY THE INFINITY DEALERSHIPS ONLY. THE NEAREST DEALERSHIP FROM THE CONTACTS LOCALITY WAS SEVEN AND A HALF HOURS AWAY. THE CONTACT WOULD NOT ACCEPT SUCH A CRITERIA BECAUSE INFINITY WAS MANUFACTURED BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171609October 23, 2006
TIRES, TIRES:SIDEWALL
DT*: THE CONTACT STATED THE FRONT DRIVER SIDE TIRE HAD A BULGE PRESENT. FURTHER EXAMINATION SHOWED A CRACK ON THE SIDEWALL TIRE CAUSED IT TO FAIL. THE VEHICLE WAS TAKEN TO A TIRE SHOP, WHO DETERMINED THE PROBLEM WAS DUE TO HITTING A POTHOLE AND NOT A MANUFACTURER DEFECT. THE CONTACT VIEWED MANY SIMILAR COMPLAINTS VIA THE NHTSA WEBSITE ABOUT THIS ISSUE. NO REPAIRS HAD BEEN MADE. THIS WAS A GOODYEAR EAGLE, SIZE: 245/35R19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170506October 11, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES ON MY WIFE'S 2005 G35 INFINITI ARE DANGEROUS. MY WIFE HAS HAD TWO FRONT BRAKE REPAIRS IN THE YEAR (AND LESS THAN 15,000 MILES) SHE HAS OWNED THE CAR. WHEN SHE BROUGHT IT IN THIS TIME, THEY TOLD HER THE ROTOR WAS ON THE BRINK OF FAILURE. IN MY OPINION, AFTER LESS THAN 8000 MILES SINCE THE LAST BRAKE JOB, THE BRAKES SHOULD NOT BE ON THE BRINK OF CATASTROPHIC FAILURE. THEIR RESPONSE IS THAT IS NORMAL BRAKE WEAR FOR THAT CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170076October 6, 2006
AIR BAGS:FRONTAL
THE PASSENGER SIDE AIR BAG SWITCH CAN TURN OFF THE AIR BAG WHEN AN ADULT IS OCCUPYING THE SEAT. I HAVE DISCUSSED THIS WITH THE DEALER AND WAS TOLD THAT THIS HAS BEEN A LONG STANDING PROBLEM WITH NISSAN AND INFINITI CARS. I AM CONCERNED THAT THE AIR BAG WILL NOT OPERATE WHEN SOMEONE IS IN THE PASSENGER SEAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169998October 5, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
DT*: THE CONTACT STATED WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE AT A DEALERSHIP, IT WAS DETERMINED THE BRAKE PADS AND DRUMS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169262September 25, 2006
AIR BAGS, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:CLUTCH ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166193August 22, 2006
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
I LEASED A 2004 INFINITI G-35 COUPE AND AFTER APPROXIMATELY 36,000 MILES, THE CAR STARTED SMELLING HOT AND WOULD VIOLENTLY VIBRATE WHEN DRIVING. THE CLOSEST INFINITI DEALER IS APPROXIMATELY 40 MILES AWAY SO I TOOK THE CAR TO GOODYEAR AND THEY INSTALLED NEW BRAKE PADS ON THE FRONT TIRES. LESS THAN 30 DAYS LATER, THE PROBLEMS STILL PERSISTED AND I TOOK THE CAR BACK TO GOODYEAR AND THEY INSTALLED NEW ROTORS AND BRAKE PADS ON THE REAR WHEELS. THIS DID NOT FIX THE PROBLEMS AND 30 DAYS LATER, I TOOK THE CAR BACK TO GOODYEAR AND BOTH THE FRONT AND REAR BRAKE PADS WERE TOTALLY WORN DOWN. THEY SAID I HAD A PROBLEM WITH THE BRAKE SYSTEM, POSSIBLY THE CALIPERS, AND SUGGESTED I TAKE THE CAR TO THE INFINITI DEALER. I TOOK THE CAR TO CREST INFINITI IN PLANO, TEXAS AND THEY SAID THE BRAKE FLUID HAD BEEN CONTAMINATED. THEY SENT A SAMPLE TO A TESTING LAB BUT NO TEST WAS DONE BECAUSE THE ALLEGED CONTAMINANT WAS SO SMALL IT COULD NOT BE MEASURED. CREST INFINITY REFUSED TO REPAIR THE BRAKES UNDER WARRANTY. I IMMEDIATELY TOO THE CAR TO GRUBBS INFINITI IN EULESS, TEXAS AND THEY ALSO DECIDED TO TEST THE BRAKE FLUID. AFTER THREE WEEKS THE TEST REVEALED NO CONTAMINATE IN THE BRAKE FLUID BUT GRUBBS SAID THAT SINCE THE BRAKES HAD BEEN WORKED ON BY GOODYEAR, THE WARRANTY WAS VOIDED. I HAVE CHECKED THE INTERNET AND FOUND HUNDREDS OF COMPLAINTS ABOUT BRAKES ON THE INFINITI G-35. CLASS ACTION LAWSUIT'S HAVE BEEN FILED IN BOTH CALIFORNIA AND FLORIDA. I FOUND MANY POSTINGS WITH THE EXACT SAME PROBLEMS THAT I AM EXPERIENCING. INFINITI REFUSES TO ADMIT THAT A PROBLEM EXISTS AND REFUSES TO REPAIR VEHICLES, INCLUDING MINE, UNDER WARRANTY. THE PROBLEM HAS NOTHING TO DO WITH BRAKE PADS. THERE IS A PROBLEM IN THE BRAKING SYSTEM THAT CAUSES THE BRAKES TO BE APPLIED WHEN DRIVING THE CAR RESULTING IN EXCESSIVE HEAT AND EXCESSIVE WEAR. THIS IS A SERIOUS PROBLEM AND INFINITI IS DUCKING THE ISSUE AND REFUSING TO ISSUE A RECALL TO REPAIR THIS SERIOUS DEFECT UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165877August 14, 2006
UNKNOWN OR OTHER
CONSUMER WOULD LIKE INFORMATION REGARDING RECALL REPAIRS FOR A 2003 INFINITI G35. *KB THE MANUFACTURER RECENTLY NOTIFIED THE CONSUMER OF A RECALL ON THE VEHICLE. DUE TO THE DISTANCE TO THE CLOSEST DEALERSHIP, THE CONSUMER AGE AND OTHER FACTORS THE CONSUMER FEELS IT IS NOT PRACTICAL TO TAKE THE VEHICLE TO THE DEALERSHIP. THE CONSUMER FEELS THERE ARE EXCELLENT GARAGES CLOSE TO HIS HOME THAT ARE CAPABLE OF CORRECTING ANY DEFECT. THE CONSUMER REQUEST THAT THE DEALER COOPERATE IN HIS ATTEMPT TO HAVE THE REPAIRS DONE LOCALLY. THE CONSUMER WAS TOLD BY THE DEALER THAT RECALL REPAIRS NEED TO BE PERFORMED BY AN AUTHORIZED INFINITI DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163664July 27, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED SINCE PURCHASE WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE REVS WHILE THE BRAKE PEDAL IS DEPRESSED, CAUSING THE VEHICLE TO ACCELERATE. TO ELIMINATE THE REVVING AND ACCELERATION, THE BRAKE PEDAL MUST REMAIN DEPRESSED AND THE ENGINE TURNED OFF. THE VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, BUT THE PROBLEM COULD NOT BE DUPLICATED. ONCE WHILE PARKING THE VEHICLE, THE ENGINE REVVED AND HIT CONCRETE STEPS AND ANOTHER VEHICLE. DURING THIS INCIDENT, THE VEHICLE ACCELERATED SO FAST, THE AIRBAGS DEPLOYED. THERE WAS A POLICE REPORT FILED AT THE SCENE AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT AWAITS INSPECTION BY THE INSURANCE COMPANY.. UPDATED 09/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10162240July 12, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:DELIVERY
NOISE COMING FROM ENGINE WHEN AIR-CONDITIONING IS ON. SEEMED TO GET LOUDER. TOOK INTO DEALER, ASSUMED IT WOULD BE COVERED UNDER WARRANTY. HAD 60,000 WARRANTY WAS AT 54,000. ALSO GAS TANK NOT SHOWING FULL WHEN FILLING UP. BOTH REPAIRS TOTALED 1100.00 APROXIMATELY FELT AT 54,000 MILES THESE SHOULD NOT HAVE HAPPENED. I BOUGHT THE CAR USED AND WAS TOLD I HAD THE REMAINDER OF FACTORY WARRANTY WHICH WAS 4 YEARS/60,000. I WAS NOT AWARE THE FIRST SALE DATE WAS LATE 2002 APPARENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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