Infiniti G35 Complaints

1,352 consumer complaints on file.

#10192184May 31, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2006 INFINITI G35 SEDAN. THE CONTACT HEARD A TICKING SOUND WHILE ACCELERATING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CHECK ENGINE LIGHT ILLUMINATED AT 3,300 MILES. THE DEALER REPLACED THE CAM SHAFT SENSOR. AT 6,400 MILES, THE TICKING NOISE RETURNED AND THE CHECK ENGINE AND OIL LIGHTS ILLUMINATED. THE DEALER DIAGNOSED THE VEHICLE AS CONSUMING A LARGE AMOUNT OF OIL. THE VEHICLE WAS PUT THROUGH AN OIL CONSUMPTION TEST AND FAILED TWICE. AT 7,500 MILES, THE VEHICLE STALLED WHILE TURNING AND THE CHECK ENGINE LIGHT ILLUMINATED ONCE MORE. THE DEALER HAS DIAGNOSED THE VEHICLE AS NEEDING A NEW ENGINE AND WOULD LIKE TO INSTALL A TEST ENGINE DESIGNED FOR THIS TYPE OF FAILURE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 8,600 AND FAILURE MILEAGE WAS 1,800. THE CONSUMER STATED THE VEHICLE SHIFTS VERY ROUGH. UPDATED 07/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190393May 10, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN # 03V455000 (ENGINE AND ENGINE COOLING). WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S ENGINE SHUTS OFF INTERMITTENTLY AND WITHOUT WARNING. THE SERVICE ENGINE LIGHT ILLUMINATES AND THE VEHICLE ALSO HAS DIFFICULTY STARTING. THE DEALER STATED THAT THE CRANKSHAFT POSITION SENSOR NEEDS TO BE REPLACED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 51,000 AND FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189819May 4, 2007
VEHICLE SPEED CONTROL
I EXPERIENCED 'SUDDEN' OR 'UNINTENDED' ACCELERATION WITH MY 2004 INFINITI G35 COUPE TWICE IN THE LAST 3 MONTHS. I SPECIFICALLY WAS NOT PRESSING ON THE ACCELERATOR IN EITHER INSTANCE THOUGH MY WIFE CAN TESTIFY IN THE FIRST INSTANCE THAT I WAS NOT. I WAS ALONE DURING THE SECOND OCCURRENCE SO THERE ARE NO WITNESSES. THE FIRST TIME MY WIFE AND I WERE SITTING AT AN INTERSECTION WAITING FOR THE LEFT TURN LIGHT. THE CAR WAS STOPPED. ALL OF A SUDDEN THE CAR'S MOTOR BEGAN TO REV UP. I PRESSED FIRMLY ON THE BRAKE SO IT WOULDN'T MOVE AND SHIFTED INTO NEUTRAL (IT'S AN AUTOMATIC). THE REVS PICKED UP AND THE TACH WAS MOVING RAPIDLY HIGHER. I SHUT OFF THE IGNITION. WHEN THE LIGHT CHANGED, I TURNED THE IGNITION ON AND ALL WAS NORMAL. WE CONTINUED ON HOME. THE ONLY REASON I DIDN'T RUN INTO THE PERSON IN FRONT OF ME WAS BECAUSE MY FOOT WAS FIRMLY ON THE BRAKE. THIS HAPPENED IN FEBRUARY OR EARLY MARCH. ON APRIL 3, 2007 I WAS BACKING INTO A PARKING SPACE. THE CAR WAS IN REVERSE AND MY FOOT WAS SLIGHTLY ON THE BRAKE MOVING FROM THE ACCELERATOR TO THE BRAKE AND BACK AGAIN. AGAIN, THE ENGINE BEGAN TO RACE AND I HIT THE CAR BEHIND ME -- NOT VERY HARD BECAUSE IT WAS VERY CLOSE. MY FOOT WASN'T ON THE ACCELERATOR WHEN THIS HAPPENED. THE NEXT DAY I TOOK THE CAR TO INFINITI. THREE WEEKS LATER THEY CAN FIND NOTHING WRONG. BECAUSE THIS HAS HAPPENED TWICE IN THREE MONTHS, THE CAR'S UNSAFE TO DRIVE AND INFINITI AGREES. I'VE LEFT THE CAR WITH THE DEALER AND AM WAITING TO SEE IF THEY'LL BUY IT BACK FROM ME OR, AT LEAST, GIVE ME SOMETHING ON A TRADE-IN FOR A 2008 G37 COUPE. AT THIS TIME, WE'RE OUT $36,000. SOME PEOPLE WILL CONTINUE TO DRIVE THEIR CARS WITH THIS PROBLEM AND HOPE, AS IT'S INTERMITTENT, THAT IT DOESN'T KILL SOMEONE OR CAUSE A TERRIBLE ACCIDENT, I DON'T FEEL I CAN TAKE THAT CHANCE SO, THUS, I GAVE THE CAR BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189823May 4, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2004 INFINITI G35 COUPE. THE CONTACT STATED THAT ALL OF THE VEHICLE'S AIR BAGS DEPLOYED WHILE IT WAS PARKED AT THE DEALER. BOTH THE DEALER AND THE MANUFACTURER COULD NOT DETERMINE THE CAUSE OF FAILURE. THE DEALER STATED THAT THE ONLY WAY FOR THE FAILURE TO HAVE OCCURRED WAS IF THE AIR BAG SENSOR WAS TRIGGERED DURING AN ACCIDENT. INFINITI SENT A SPECIALIST TO INSPECT THE VEHICLE, BUT WAS ALSO UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT STATED THAT THE DEALER WOULD CALL THE CONTACT BACK WITH FURTHER INFORMATION IN REGARDS TO THE VEHICLE, BUT HAS NOT HEARD FROM THEM YET. HE CONTACTED A LAWYER WHO STATED THAT THE VEHICLE DOES NOT FALL UNDER THE STATE'S LEMON LAWS BECAUSE THE VEHICLE HAS NOT MET THE STATE'S REQUIREMENT OF BEING SERVICED THREE TIMES. THE VEHICLE IS STILL UNDER WARRANTY. THE CURRENT MILEAGE IS 56,000 AND FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189841May 4, 2007
VEHICLE SPEED CONTROL
I EXPERIENCED 'SUDDEN' OR 'UNINTENDED' ACCELERATION WITH MY 2004 INFINITI G35 COUPE TWICE IN THE LAST 3 MONTHS. THE FIRST TIME, IN FEBRUARY OR EARLY MARCH, MY WIFE AND I WERE AT AN INTERSECTION WAITING FOR THE LEFT TURN LIGHT. THE CAR WAS STOPPED. ALL OF A SUDDEN THE CAR'S MOTOR BEGAN TO REV UP. I PRESSED FIRMLY ON THE BRAKE SO THE CAR WOULDN'T MOVE AND SHIFTED INTO NEUTRAL (IT'S AN AUTOMATIC). THE CAR REVVED UP ALARMINGLY. I SHUT OFF THE IGNITION. WHEN THE LIGHT CHANGED, I RESTARTED THE CAR; ALL WAS NORMAL. WE CONTINUED ON HOME. THE ONLY REASON I DIDN'T RUN INTO THE PERSON IN FRONT OF ME WAS BECAUSE MY FOOT WAS FIRMLY ON THE BRAKE. ON APRIL 3, 2007, I WAS BACKING INTO A PARKING SPACE. THE CARE WAS DRIFTING AT IDLE IN REVERSE AND MY FOOT WAS ON THE BRAKE. AGAIN, THE ENGINE BEGAN TO RACE AND I HIT THE CAR BEHIND ME -- NOT VERY HARD BECAUSE IT WAS VERY CLOSE. MY FOOT WAS DEFINITELY NOT ON THE ACCELERATOR WHEN THIS HAPPENED. THE NEXT DAY I TOOK THE CAR TO INFINITI. THREE WEEKS LATER THEY SAY THEY CAN FIND NOTHING WRONG. BECAUSE THIS HAS HAPPENED TWICE IN 3 MONTHS, I CONSIDER THE CAR UNSAFE TO DRIVE; INFINITI AGREES. I'VE LEFT THE CAR WITH THE DEALER AND AM WAITING TO SEE IF THEY'LL BUY IT BACK FROM ME OR, AT LEAST, GIVE ME SOMETHING ON A TRADE-IN FOR A 2008 G37 COUPE. AT THIS POINT, WE'RE OUT $36,000. SOME PEOPLE MAY CONTINUE TO DRIVE THEIR CARS IN SPITE OF THIS PROBLEM AND HOPE, BECAUSE IT'S INTERMITTENT, THAT THE CAR WON'T KILL SOMEONE OR CAUSE A TERRIBLE ACCIDENT. I DON'T FEEL I CAN TAKE THAT CHANCE SO I GAVE UP ON THE CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10189529May 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2003 INFINITI G35 HAS AN UNSAFE BRAKE SYSTEM. SINCE IT WAS NEW AND BEFORE 24,000 MILES, I HAVE HAD THE BRAKE PADS AND ROTORS REPLACED 3 TIMES. THEY WEAR OUT SO FAST THAT IT IS DIFFICULT TO KNOW WHEN THEY ARE UNSAFE. THEY ALWAYS HAVE SQUEAKED LOUDLY, EVEN WHEN NEW SO THAT IS NOT AN INDICATOR. INFINITI STOPPED PUTTING THIS BRAKE SYSTEM IN THE G35 6 MONTHS AFTER MANUFACTURING STARTED AND THEY GAVE A 3 YEAR WARRANTY ON THE BRAKES OF THESE CARS, SO THEY KNEW THEY HAD A PROBLEM. THEY WILL DO NOTHING TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189324May 1, 2007
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
WE HAVE HAD ON GOING BRAKE PROBLEMS WITH THIS VEHICLE. IT STARTED IMMEDIATELY. GRINDING NOISE IN REAR BRAKES. WE HAD TO REPLACE AFTER JUST ONE MONTH. SINCE THEN WE HAVE REPLACED THE FRONT BRAKES AND ROTORS TWICE AND REAR BRAKES ONE OTHER TIME. THIS IS RIDICULOUS WHEN YOU CONSIDER THIS CAR IS ONLY BARELY THREE YEARS OLD AND HAS JUST 29,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188774April 24, 2007
ENGINE AND ENGINE COOLING
ENGINE STARTED TO SMOKE AT START UP'S ON MY 2004 G35. HAD VEHICLE FOR ABOUT A YEAR. TOOK VEHICLE TO INFINITI DEALER TO HAVE PROBLEM CORRECTED. INFINITE WOULD NOT REPAIR STATING THAT THERE WAS ENGINE SLUG BUILD UP. TOOK VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SECOND OPINION. MECHANIC FOUND NO SLUG BUILD-UP UNDER OIL CAP NOR IN CRANKCASE. I CONTACTED INFINITI CONSUMER AFFAIRS TO STRESS MY COMPLAINT. NO SATISFACTIONS OR RESOLUTION TO MY COMPLAINT. INFINITI HAS A POOR WARRANTY ON THEIR VEHICLES. I BOUGHT THIS CAR NEW AND I NOW DO ALL MY OIL CHANGES EVERY 3000 MILES USING ONLY MOBIL 1 5W 30W FULL SYNTHETIC OIL. AS OF THIS APRIL I HAVE HAD THE VEHICLE FOR THREE YEARS AND I AM NOW LOOKING TO TRADE IT IN AND GET RID OF IT BEFORE ANY OTHER PROBLEM SPRING UP ALL OF A SUDDEN. WORST WARRANTY I HAVE EVER HAD TO DEAL WITH. I ALSO OWN A MERCEDES BENZ AND I HAVE NEVER HAD A SINGLE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187775April 13, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ROUTINE SERVICE OF THE 2006 INFINITI G35X SEDAN AT 18,000 MILES REQUIRED NEW FRONT BRAKE PADS AND ROTORS AT A COST OF ALMOST $600. WHEN I QUESTIONED THE REPLACEMENT OF THE BRAKES, ESPECIALLY THE ROTORS, AT THIS EARLY STAGE I WAS TOLD BY THE DEALER THIS WAS NORMAL FOR THIS MODEL AT ABOUT 20,000 MILES. MY RESEARCH SHOWED THAT THIS WAS A HISTORICAL PROBLEM WITH THIS MODEL, THE COMPANY EVEN EXTENDED THE WARRANTY TO COVER FRONT BRAKES ON THE 2003-2005 MODELS. COMPLAINT FILED WITH THE MANUFACTURER BUT WAS TOLD THIS WAS CONSIDERED NORMAL MAINTENANCE, THERE WAS NOTHING THEY COULD/WOULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188971April 12, 2007
ELECTRICAL SYSTEM
CUSTOMER STATES THAT THE DASH PANEL THAT CONTROLS THE STEREO , CD, HEATER, AC ECT DOES NOT FUNCTION PROPERLY**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187432April 10, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, AIR BAGS
I WAS TOLD THAT I NEEDED A NEW AIR BAG AND A NEW MODULE FOR THE BRAKE LAMP LOCATED IN THE BACK WINDOW. THERE WAS NO REASON PROVIDED AS TO WHY THESE ITEMS BROKE. I THINK THESE WERE SAFETY DEFECTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187438April 10, 2007
ELECTRICAL SYSTEM
DASH PANEL THAT CONTROLED THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE A/C DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DO NOT TURN ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186583March 30, 2007
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
CAR FIRE.. MY CAR CAUGHT FIRE WHILE IN MY OFFICE PARKING LOT. I NOTICED A BUZZING NOISE IN MY DOOR PANEL WHEN I ROLLED MY WINDOW UP. THIS MAY BE COINCIDENTAL , 15 MINUTES LATER WHILE INSIDE MY OFFICE I NOTICE MY CAR IN FLAMES. THE CAR IS A TOTAL LOSS. I HAD NEVER RECEIVED ANY RECALLS FOR MY CAR SO SOMETHING IS TERRIBLY WRONG. I WAS NOT INJURED THANK GOD. THE FIRE DEP. SAID THIS WAS THE 2ND INFINITY IN 2 WEEKS THEY HAVE PUT OUT FIRE ON. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10185763March 21, 2007
POWER TRAIN:AXLE ASSEMBLY
CLICKING NOISE IS COMING FROM THE LEFT AND/OR RIGHT REAR AXLE WHEN ACCELERATING FROM A STOP. CLICKING NOISE FROM REAR AXLES. I TOOK IT TO AN AUTHORIZED INFINITI DEALER AND THEY STATED THEY REPLACED THE BOLTS AND NUTS IN THE REAR LEFT AXLE. THE CLICKING NOISE STILL EXIST! IT IS COMING FROM THE LEFT AND MIDDLE REAR AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185455March 18, 2007
SEATS
THE SEATS ARE TOO UNCOMFORTABLE CAUSING PAIN ON THE RIGHT LEG. I BELIEVE THE ROOT CAUSE IS THAT THE CONTROLS ARE ON THE RIGHT SIDE OF THE SEAT PUTTING EXTRA PRESSURE ON DRIVER'S LEG.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10183490February 26, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*- THE CONTACT STATED THAT THE PASSENGER'S AIR BAG LIGHT KEPT BLINKING ON AND OFF ON THE 2006 INFINITI G35. THE DEALER CAN'T DETERMINE OUT WHAT WAS THE CAUSE OF THE FAILURE. THE CONTACT CONTACTED THE MANUFACTURER ,AND THEY STATED THAT IT WAS NORMAL FOR THE AIR BAGS LIGHT TO BLINK, BUT THEY WERE NOT SURE UNTIL THEY PIN POINT THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 5000.*AK UPDATED 04/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182222February 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
COPY OF WHAT I SENT TO INFINITI VIA INFINITI.COM: MY 2003 INFINITI G35 HAS BEEN INTO THE ORLANDO INFINITI DEALERSHIP TWICE FOR A TRANSMISSION ISSUE. IN THE LAST TRIP IT WAS AT THE DEALER FOR EIGHTEEN (18) DAYS AND THE ISSUE IS STILL UNRESOLVED. AFTER SPEAKING WITH THE SERVICE MANAGER, JOHN, I WAS TOLD THAT HE CALLED INFINITI TECHNICAL SUPPORT WHO STATED THAT THE PROBLEM IS CONSIDERED NORMAL OPERATION. I WOULD LIKE TO KNOW UNDER WHAT CIRCUMSTANCES A TRANSMISSION JERK AT AROUND 40 MPH IS NORMAL, AS I HAVE NEVER DRIVEN A VEHICLE THAT HAS DONE THIS, INCLUDING THE 2007 G35 COURTESY CAR THAT INFINITI LOANED TO ME. IF THIS IS CONSIDERED NORMAL OPERATION, WOULD NOT ALL INFINITI VEHICLES EXHIBIT THIS? ON THE NHTSA.GOV WEBSITE THERE ARE EIGHT (8) PENDING COMPLAINTS OF OWNERS EXPERIENCING TRANSMISSION PROBLEMS, AND TWO (2) TECHNICAL SERVICE BULLETINS LISTED. ALSO, AFTER SPEAKING WITH THE SERVICE MANAGER, JOHN, IT HAS COME TO MY ATTENTION THAT THERE ARE OTHER G35 MODELS AT THIS DEALERSHIP EXPERIENCING THE SAME ISSUES; AND THEIRS ARE ALSO STILL UNRESOLVED. I AM ASKING THAT I BE TREATED THE WAY A CUSTOMER SHOULD BE, AS THIS SITUATION HAS BEEN HANDLED VERY UNPROFESSIONAL. I HAVE DOCUMENTATION OF ALL WORK ORLANDO INFINITI PERFORMED AND I WOULD LIKE THIS TO RECEIVE IMMEDIATE ATTENTION AS I DO NOT FEEL SAFE IN A VEHICLE WITH TRANSMISSION PROBLEMS. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181785February 6, 2007
EQUIPMENT:ELECTRICAL
TL* - THE CONTACT OWNS A 2006 INFINITI G35 AND ATTEMPTED TO UTILIZE THE BUILT IN BLUE TOOTH. WHEN HE ATTEMPTING TO DIAL A NUMBER THE INCORRECT NUMBER CONNECTED, AND THIS WAS A DISTRACTION TO THE DRIVER. INFINITI WAS AWARE OF THE PROBLEM, AND DID NOT HAVE A REMEDY. THE CURRENT MILEAGE WAS 9000 AND THE FAILURE MILEAGE WAS 15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180937January 28, 2007
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2007 INFINITI G35X SOMETIMES WHEN I AM DRIVING THE CAR ABOUT 60 KM/H AND ACCELERATE THE CAR ALARM COMES UP "ENGINE SERVICE SOON" AND "SLIP" AND "VDC" AND IT STARTS GOING CRAZY DOESN'T SHIFT TO THE NEXT GEAR AND WHEN I HIT THE BRAKE IT STOPS DIFFERENTLY. IT IS HARD TO EXPLAIN BUT SCARY IT HAS LESS THAN 5000 KM IN. ALSO THERE IS SOME NOISE TOO. THE DEALER SHIP TRY TO FIND IT NOW BUT I DON'T KNOW ABOUT THESE GUYS. WITH THE FIRST THING WITH ALL THE ALARMS. IF I TURN THE ENGINE OFF LEAVE IT FOR A MINUTE AND TURN IT BACK IT RESETS THE ALARM BUT NOT THE SERVICE ENGINE ONE. THEY SAYING THERE IS NOTHING WRONG WITH IT. I WISH I CAN CHANGE THIS CAR TO ANOTHER BRAND. THIS IS SCARY TO DRIVE. IF YOU HAVE ANY QUESTIONS PLEASE SEND ME AN EMAIL. ALSO CAN YOU PLEASE GIVE ME INFO ABOUT CANADIAN GOV. WEBSITE I CAN FILE MY REPORT TOO. THANKS ZOLTAN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178676January 14, 2007
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS TRAVELING AT 35 MPH AND I WAS HIT BY ANOTHER CAR IN THE DRIVER SIDE DOOR AND I SLIPPED STRAIGHT ABOUT 100 FEET AND HIT A LIGHT POLE NONE OF MY AIRBAGS DEPLOYED AND MY FOOT WAS ON THE BRAKE THE WHOLE TIME AND IT SEEMED THE BAKES DID NOT PERFORM AS EXPECTED. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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