Infiniti FX35 Complaints

448 consumer complaints on file.

#11413597April 23, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MONTH PRIOR, THE VEHICLE WAS SERVICED UNDER AN UNKNOWN RECALL. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF DALLAS (7110 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED WITH THE AIR BAG NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,804.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407484April 11, 2021
AIR BAGS
I'VE CALLED INFINITI AND ANOTHER NUMBER ON A LETTER I KEEP GETTING 877-481-0083 MANY, MANY TIMES AND TOLD THEM I HAVE NOT OWNED THIS CAR FOR OVER 15-YEARS AND FOR THEM TO TAKE MY NAME OFF THE LIST. NO LUCK AND THEY ARE WASTING TIME AND MONEY AND NOT FINDING THE REAL OWNER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403178March 15, 2021
UNKNOWN OR OTHER
I HAVE HAD MY CAR FOR 4 YEARS NOW AND IT WAS GARAGE KEPT WITH ONE PREVIOUS OWNER SO I'M TOLD. SINCE I'VE HAD THE CAR I HAVE NOT BEEN ABLE TO PROVIDE A COVERING FOR THE VEHICLE. FOR THE FOUR YEARS I HAVE HAD THE DASH FEEL LIKE IT'S MELTING. IT'S STUCK TO ANYTHING I'VE PUT OR LAID ON IT AND CAUSES CRACKS AND RUN LINES WHERE THE CRACKING HAS TAKEN PLACE. DURING COLD MONTHS IT SHRINKS AND DURING THE SUMMER MONTHS EXPANS AND STARTED FEELING STICKY AND MELTING. HAS MADE SOME BUTTONS STICK THAT ARE CLOSE THE THE DASH BEFORE SO HAVING AN INCONVENIENT OF BEING STUCK ON SHUFFLE FOR MUSIC IS A THING THRU THE SUMMER. OVER TIME IS GETTING WORSE AND I CAN'T USE ANYTHING TO CLEAN THE STICKY STUFF BECAUSE I'M AFRAID TO MAKE IT WORSE. WILL SEND IMAGES WHEN SOMEONE CONTACTS ME ABOUT THE PROBLEM THRU EMAIL. THANK YOU FOR TAKING THE TIME TO READ THIS. WE GO TO THE NILLY DEALERSHIP IN ATLANTA GA. THEY ARE REALLY GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399565March 7, 2021
AIR BAGS, EXTERIOR LIGHTING
HELLO MY CAR INFINITI FX35 2006G VIN [XXX] IS SUITABLE FOR A RECALLED COMPANY TO REPLACE THE FRONT AIRBAGS, AS WELL AS THE FRONT AND REAR HEADLIGHTS, I TURNED TO INFINITI RUSSIA AND INFINITI USA, HELP ME SOLVE THIS ISSUE IN RESPONSE TO SILENCE, HELP ME DEAL WITH THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398296February 28, 2021
UNKNOWN OR OTHER
IN THE SEARCH OF A NEW DASHBOARD FOR MY 2010 INFINITI FX35 DUE TO A SPIDER WEB CRACKING MANUFACTURING ISSUE, I CAME ACROSS ANOTHER 2010 FX35 WITH THE EXACT SAME CRACK IN IDENTICAL SPOTS. I THOUGHT THIS IS IMPOSSIBLE TO BE A COINCIDENCE. THE MAIN ISSUES ARE DASHBOARD CRACKING. DUE TO THE MANUFACTURER DEFECT, THIS LOWERS THE VALUE OF THE VEHICLE TREMENDOUSLY. PLEASE SEE ATTACHED COMPARISON PICS BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396565February 17, 2021
ELECTRICAL SYSTEM
ALWAYS SLIP VDS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387531January 11, 2021
ELECTRICAL SYSTEM
SOMETHING IS WRONG WITH THEIR BCM AND DOOR LOCK ACTUATORS. THEY CONSTANTLY GO OUT, OR DO NOT FUNCTION ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386590January 5, 2021
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD HAS BEEN CRACKING WITH INFINITI OFFER NO HELP. NOW I ATTEMPTED ANOTHER TIME TO ADDRESS THE ISSUE WITH THEM, AND THE CRACKING HAS HAPPENED IN THE PASSENGER AIRBAG AREA, WHERE MY CONCERN IS SHOULD THIS AIRBAG DEPLOY, THERE WILL BE SHARP DASHBOARD PLASTIC FLYING AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372632November 2, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE OFFICIAL DEALER OF INFINITI UKRAINE DOES NOT WANT TO MAKE A RECRUITMENT CAMPAIGN ON MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354334September 11, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343948August 7, 2020
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2007 INFINITI FX 3.5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT HER BRAKES FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A WITNESS INFORMED THE CONTACT THAT THE BRAKE LIGHTS WERE ON BUT NOTICED THAT HER VEHICLE WAS NOT COMING TO A STOP. THE PARAMEDICS WERE CALLED TO THE SCENE AND THE CONTACT AND HER TWO CHILDREN WERE TRANSPORTED TO A LOCAL HOSPITAL VIA AMBULANCE. THE CONTACT WAS TREATED FOR INJURIES TO HER NOSE, RIGHT KNEE, AND RIGHT SHOULDER. THE CONTACT'S SON WAS TREATED FOR MULTIPLE SCARS TO THE LEFT SIDE OF HIS BODY, HE ALSO EXPERIENCED SORENESS AS A RESULT OF THE ACCIDENT. THE CONTACT'S OTHER CHILD DID NOT SUSTAIN ANY INJURIES; THE OTHER DRIVER WAS NOT INJURED IN THE ACCIDENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED INITIALLY TO AN INDEPENDENT TOW YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT'S INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR INSPECTION; THE VEHICLE WAS THEN DETERMINED TO BE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11343486August 5, 2020
AIR BAGS, UNKNOWN OR OTHER
AIRBAG DEFECTIVE AND MY DASH BOARD IS CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340663July 21, 2020
UNKNOWN OR OTHER
THE INFINITI'S FIRST GENERATION FX35 ARE KNOW TO HAVE MELTING DASH BECAUSE INFINITI USED INFERIOR MATERIALS. ITS MELTING AND POSES A SAFETY HAZARD WHILE DRIVING. INFINITI, NISSAN HAS ACKNOWLEDGED THERE WAS A PROBLEM, BUT DID NOT DO A PROPER RECALL SUCH AS TOYOTA FOR THEIR SAME ISSUE WITH THEIR MELTING DASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338844July 12, 2020
ENGINE
I WAS DRIVING ON A HIGHWAY AT 55MPH AND STARTED TO BRAKE TO MAKE A RIGHT HAND TURN AND THE ENGINE DIED. THIS HAPPENED TWICE IN TWO DAYS. THE CHECK ENGINE LIGHT ALONG WITH THE SLIP AND VDC LIGHT CAME ON. THIS TURNS OUT TO BE A COMMON PROBLEM WITH NISSAN AND THEY RECALLED SOME CARS FOR IT. IT'S EITHER THE CAMSHAFT OR CRANKSHAFT POSITION SENSOR. THIS IS A VERY SERIOUS SITUATION. IM JUST GLAD I WASN'T DRIVING ON THE INTERSTATE WHEN THIS HAPPENED. SHOULD BE A FIX OR RECALL ON ALL CARS AFFECTED BY THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327417June 5, 2020
STRUCTURE:BODY
IN NOVEMBER OF 2019, WHILE DRIVING MY SON TO SCHOOL. THE PASSENGER DOOR LOCKS WOULDN'T ALLOW THE DOOR TO OPEN. HE HAD TO CLIMB OVER MY SEAT IN ORDER TO EXIT THE VEHICLE. THE DOOR HAS NOT OPENED SINCE. I'VE CALLED SEVERAL INFINITI DEALERS SINCE LAST NOV AND THEY ALL HAVE REFERRED ME TO A BODY SHOP TO FIX THE PROBLEM. ALL 3 BODY SHOPS I'VE CONTACTED HAD NO IDEA HOW TO FIX THE PROBLEM OR HOW TO GET THE DOOR OPEN WITHOUT DOING MAJOR DAMAGE TO THE VEHICLE. I HA E FILED A COMPLAINT WITH INFINITI CUSTOMER RELATIONS, THEY TOLD ME THAT SINCE THE CAR IS OUT OF WARRANTY THEY WILL NOT HELP W ANY REPAIR COST. I HAVE ALSO SPOKEN WITH A DESIGN ENGINEER FROM NISSAN ABOUT THIS ISSUE. HE CONFIRMED THAT THIS IS A MAJOR SAFETY HAZARD THAT NEEDS ADDRESSED IMMEDIATELY. UPON RESEARCH IN THE INFINITI FORUMS AND OTHER WEBSITES I NOTICE THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. SEVERAL PEOPLE HAVE EXPERIENCED THE SAME ISSUE. TODAY I WAS FINALLY ABLE TO CONTACT A HEAD TECH AT LOUISVILLE INFINITI. HE SAID THE ONLY WAY TO OPEN THIS DOOR IS TO TAKE A LET BAR AND DESTROY THE INSIDE OF THE DOOR IN ORDER TO BREAK THE LATCH. THIS WILL BREAK THE WINDOW AS POSSIBLY DAMAGE THE INTERNAL FRAME STRUCTURE. THERE IS ALSO NO GUARANTEE OF THE FIX NOR COULD HE ESTIMATE THE COST OF GETTING THE DOOR TO EVEN OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326360May 28, 2020
STRUCTURE:BODY
THE FRONT SIDE RAILS OF THE BODY OF THE VEHICLE HAVE CORRODED (RUSTED) FROM THE INSIDE AND HAVE PERFORATED THE EXTERIOR OF THE MEMBERS EXPOSING THEM TO FURTHER DAMAGE. IN MY OPINION, THE VEHICLE IS NO LONGER SAFE TO BE DRIVEN WITHOUT THE RISK OF THE MEMBERS COLLAPSING AND POSSIBLY CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325976May 26, 2020
UNKNOWN OR OTHER, STRUCTURE
THE DASHBOARD ON THIS VEHICLE IS SEVERELY DETERIORATING. 99% OF THE DASHBOARD IS HAS BEGAN TO MELT AND DEVELOPED MEDIUM TO LARGE SIZE AIR BUBBLES. WHEN IT IS SUNNY OUTSIDE THE BUBBLES CREATE A GLARE ON THE WINDSHIELD CAUSING DRIVING DISTRACTION. FROM RESEARCHING THIS MATTER, THERE ARE MANY CUSTOMER WHO ARE HAVING THE SAME ISSUE.*DT*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325457May 21, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE DOOR LATCH ON THE REAR DRIVER'S SIDE DOOR CEASED AND WAS UNABLE TO BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A DESIGN FLAW ON THE DOOR WHICH CAUSED THE DEFECT. THE CONTACT HAD TAKEN THE VEHICLE INFINITI OF MEMPHIS (3060 N GERMANTOWN PKWY, BARTLETT, TN 38133) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE REGARDING THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS INOPERABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322231April 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I CHANGED THE CAMSHAFT SENSOR BECAUSE IT GAVE ME AN ERROR CODE SINCE MY CAR WAS TAKING TOO LONG TO TURN OVER. THAN THE SLIP AND VFC OFF LIGHT CAME ON AND MY CAR WOULD JERK AND THE BRAKE LIGHT WOULD COME ON AND IT WOULD JUST STOP COMPLETELY. THAN I CHANGED A COIL AND THE OIL. NOW THE OIL IS COMPLETELY EMPTY WITHIN 2 WEEKS. AND I'M CONSTANTLY PUTTING GAS AND IT'S LIKE THE GAGE DOESN'T WORK. BECAUSE SOMETIMES IT'S COMPLETELY FULL AND THE GAGE WILL READ HALF TANK. NOW IT'S GIVING ME ANOTHER CODE AND SAYING THERE IS A MISFIRE. IF I TURN THE AC ON THE SHAKING IS WORSE AND IT SMELLS HORRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319918April 1, 2020
VISIBILITY/WIPER
DEAR SIR OR MADAM, MY NAME IS [XXX]. I’M OWNER OF INFINITI FX35 2003 [VIN [XXX] ] AND ACCORDING TOVINRCL.SAFERCAR.GOV/VIN/ I HAVE SEVERAL INCOMPLETE DEFECTS IN MY CAR. COULD YOU PLEASE CHECK THIS AND SUPPORT ME WITH PARTS REPLACEMENT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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