Hyundai Veracruz Complaints

662 consumer complaints on file.

#11400020March 9, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HUNTINGTON BEACH HYUNDAI (16751 BEACH BLVD, HUNTINGTON BEACH, CA 92647) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399753March 8, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DUNCAN HYUNDAI LOCATED AT 2050 ROANOKE ST, CHRISTIANSBURG, VA 24073, WHO DIAGNOSED THAT THE ENGINE WAS DAMAGED DUE TO A LACK OF SUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399277March 5, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301, (217) 228-1700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399334March 5, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. EDWARDS HYUNDAI (LOCATED AT 11029 32ND AVE, COUNCIL BLUFFS, IA 51501, (712) 366-9411) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER PAID TO HAVE THE VEHICLE REPAIRED AND WILL REQUEST TO BE REIMBURSED FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399414March 2, 2021
ELECTRICAL SYSTEM
2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO INOPERATIVE CHARGING SYSTEM. *LD THE CONSUMER REQUESTED TO BE REIMBURSED THE FOR THE COST OF REPAIRS DUE TO THERE BEING A RECALL ISSUED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398737March 2, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CITY WORLD HYUNDAI (3350 BOSTON RD, THE BRONX, NY 10469, (888) 886-3571) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398730March 2, 2021
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DICKSON CITY HYUNDAI (1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508, (570) 291-5252) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING, THE INTERIOR AND EXTERIOR LIGHTS STARTED TO DIM BEFORE THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE COVER GASKET HAD LEAKED AND ALLOWED OIL TO GET ONTO THE ALTERNATOR. THE VALVE COVER GASKET, ALTERNATOR, AND SERPENTINE BELT WERE REPLACED. THE VEHICLE WAS STARTED AND BEGAN TO SHAKE BEFORE STALLING. THE VEHICLE WAS TOWED BACK THE SAME DEALER BUT NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,564. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398572March 1, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY HYUNDAI (20433 HAWTHORNE BLVD, TORRANCE, CA 90503) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396507February 16, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO STIVERS HYUNDAI (101 NEWLAND RD, COLUMBIA, SC 29229, (803) 788-6800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH MERGING ONTO INTERSTATE WHEN THE LIGHTS BEGAN TO FLICKER, THE WINDSHIELD WIPERS CEASED, AND THE HEADLAMPS SUDDENLY SHUT-OFF. THE CONTACT STATED THAT THE HEADLAMPS ILLUMINATED AND WORK AS DESIGNED. THE CONTACT WENT TO A LOCAL GAS STATION HOWEVER, WHILE ATTEMPTING TO DRIVE THE VEHICLE THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS OIL LEAKING ONTO THE ALTERNATOR CAUSING THE BATTERY TO NOT BE CHARGED CORRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS 154,925. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395831February 11, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT'S MOTHER OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS FLASHING ON THE INSTRUMENT PANEL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT'S MOTHER TOOK THE VEHICLE TO WITHNELL HYUNDAI (1996 MISSION ST SE, SALEM, OR 97302) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS DUE TO THE RECALL HOWEVER, PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395628February 10, 2021
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI ATLANTA (2135 COBB PKWY SE, SMYRNA, GA 30080, (770)952-8881) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE BATTERY LIGHT ILLUMINATED. THE CONTACT KEPT THE VEHICLE IN NEUTRAL AND COASTED INTO A PARKING SPACE WHERE THE VEHICLE COMPLETELY SHUT-OFF. THE VEHICLE WAS TOWED TO A CERTIFY MECHANIC WHO STATED THAT THE ALTERNATOR HAD FAILED DUE TO AN OIL LEAK. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395291February 8, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT'S MOTHER OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 157,936.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395035February 7, 2021
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS OIL LEAKING ONTO ALTERNATOR. TOOK TO DEALER TO HAVE FIXED PER RECALL 197. DEALER SAID PROBLEM DID NOT EXIST AND INSTEAD TRIED TO CHARGE ME FOR MULTIPLE OTHER REPAIRS INCLUDING DAMAGE THEY DID TO VEHICLE WHILE PERFORMING INSPECTION. IF YOU PUT YOUR HAND ON THE BACK OF THE ALTERNATOR, YOUR HAND COMES OUT WITH OIL ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395059February 7, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY ALTANATOR HAS OIL DRIPPED ON IT FROM THE VALVE COVER GASKET, WHICH IS AFFECTING THE CHARGING CAPABILITIES. THE VEHICLE IS PARKED IN MY YARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394711February 4, 2021
ELECTRICAL SYSTEM, ENGINE
AT ABOUT 61,253 MILES, ENGINE GASKETS WERE FOUND LEAKING AND VALVE COVER GASKETS & VALVE COVER SET WAS REPLACED. ALTERNATOR TESTED BAD AND WAS REPLACED. BATTERY TESTED BAD AND WAS REPLACED. OIL LEAKED FROM VALVE COVER/ENGINE AND DRIPPED ON ALTERNATOR CAUSING THE ALTERNATOR AND BATTERY TO BECOME DEFECTIVE. CAR WAS PULLED INTO SERVICE STATION AS ENGINE STARTED PUTTERING AND POWER WAS DROPPING. A CLAIM WAS MADE TO HYUNDAI (CASE 17561397) WHO DENIED THE CLAIM SAYING THAT IT WAS NOT COVERED, CITING CAMPAIGN 121 (GUEST BECAUSE IT WAS SIMILAR) AND SAYING THAT IT COVERED THE CYLINDER COVER GASKET DID NOT INCLUDE THE VALVE COVER GASKET LEAKING AND CAUSING THE EXACT SUBSEQUENT DAMAGE. ATTACHED ARE REPAIR DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394433February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS STARTED TO DIM AS THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A SERVICE CENTER HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ALTERNATOR DUE TO OIL LEAKAGE FROM THE ENGINE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) WHICH SHE LINKED TO THE FAILURE. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394471February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH AND ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE FAILED TO EXCEED 65 MPH. THE CONTACT STARTED SMELLING AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE DRIVER STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PARKED ON THE SIDE OF THE ROADWAY BEFORE THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO A TOW LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11389951January 26, 2021
ELECTRICAL SYSTEM
I HAVE REPLACED 4 ALTERNATORS DUE TO OIL DRIPPING DOWN ON IT. I HAVE HAD MECHANICS TRY AND FIX THE OIL LEAK BUT HAVE NOT SUCCEEDED. ALSO WHENEVER THERE IS A HEAVY RAIN OR WHENEVER YOU GO THROUGH A LARGE PUDDLE OF WATER EVERYTHING WANTS TO SHUT DOWN IT IS DANGEROUS DRIVING IN THE RAIN BECAUSE SOMETIMES YOU HAVE TO TRY AND GET OUT OF TRAFFIC DUE TO EVERYTHING SHUTTING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389278January 21, 2021
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONED AT THE DRIVEWAY, WHEN SHE NOTICED AN OIL LEAK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,743. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389016January 20, 2021
ENGINE
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT 25 MPH, WHEN THE VEHICLE BEGAN TO STALL AND MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED SHORTLY AFTER SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 ( ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MITCHELL HYUNDAI (1600 E PARK AVE, ENTERPRISE, AL 36330; (334) 650-6768) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,418. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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