Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11659395May 6, 2025
UNKNOWN OR OTHER
I HAVE NO REAR TRUNK LATCH IN MY CAR OR KEYS, ITS DANGEROUS TO ONLY BE ABLE TO OPEN THE TRUNK WHEN U OUT OF THE CAR.. THATS DEFINITELY A SAFETY ISSUE, NOT TO MENTION I WORK FOR THE MILITARY AND CAR SEARCHES HAPPENS AND I CANT OPEN MY TRUNK FOR THEM...I CANT BELIEVE THAT THATS NOT EVEN A FACTOR IN THE CAR WHEN TH OLDEST OF MODEL HAVE TRUNK LATCHES AND KEY BUTTONS, I DONT UNDERSTAND IT AT ALL THIS NEED TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658340May 2, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
All new Hyundais have a driver assist warning that does not function well and suggests the driver to take a coffee break every 15-20 minutes if it thinks it detects something that is inattentive. This error distracts the driver from the road and requires the driver to manually clear it with pushing buttons. This is an unnecessary distraction. Hyundai should be able to correct this with a software update, but has failed to do so for at least a handful of years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658574May 2, 2025
UNKNOWN OR OTHER
The vehicle, does not have a trunk latch in the car or button or on the keys, this is totally not safe and should be a requirement for people who drive these cars, that is totally unacceptable.. this definitely need to be recalled.. I just got this car and was not mad aware by dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656870April 25, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The emergency braking system slams on brakes prematurely when the car in front of me is 4 or more car lengths ahead which is causing the cars behind me to swerve to avoid rear ending me. The safety of the emergency braking is making the car more dangerous to me and other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655944April 21, 2025
ELECTRICAL SYSTEM, STEERING, ENGINE
I leased a brand new 2025 Hyundai Tucson on March 15, 2025, with fewer than 10 miles on the odometer. Shortly after driving an additional 10 miles, the vehicle’s screen malfunctioned, displaying burn-in and becoming non-functional. This issue significantly affects safety, as it renders the backup camera unusable during operation. The vehicle was first brought in for service on March 17, 2025, but the issue was not resolved. Subsequent service attempts were made on March 20, April 9, and most recently on April 11, 2025. As of today, the problem remains unresolved. The vehicle has been in the service center for approximately 15 days since the date of purchase. In addition to the defective screen, the vehicle failed to start on one occasion, leaving me stranded alone in a parking lot, stuck in accessory mode with the brake locked. The car has also exhibited alignment issues, consistently pulling to the left while driving, which has required two alignments since the purchase date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655043April 16, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Multiple owners of the 2025 Tucson Hybrid Limited AWD have reported the same issue with the vehicle's "Driver Assistance Warning" system. The system constantly beeps and, sometimes, takes control of the vehicle, slowing it down, and forcing the driver to pull over. This happened to my wife and me on our recent roundtrip from Apache Junction, AZ, to Los Angeles. In the middle of jam-packed, six-lane freeways with vehicles traveling at 70 mph or more the Tucson would beep-beep-beep and say "Keep your eyes on the road." But, of course, the driver's eyes were on the road. Then the system would take control and slow the car down to 30 mph or so, creating a terrifying and highly dangerous situation. And this is supposed to be a safey sytem. The system obviously was not properly tested in real-life road situations. Apparently, the height of the driver's eyes, their arm position while holding the wheel, whether they're wearing sunglasses . . . all sorts of factors seem to confuse the system and cause it to act when it should do nothing. I have turned off all the driver assistance warnings possible, but it makes no difference. And other drivers report having the same issues--unwarranted, dangerous reactions by the car that cannot be stopped by turning the driver assistance features off. Hyundai has failed in its duty to properly test its driver assistance features. The most rudimentary road testing would have revealed these issues, but Hyundai has put these vehicles on the market without the appropriate testing. Someone needs to do something about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654830April 15, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Driver Attention Warning continues to go off shutting the cruise control off. This happens continuously and is a safety issue when driving in traffic and the vehicle suddenly decelerates. This causes traffic behind you to almost reared you because the vehicle decelerates so quickly. Hyundai suggests to move seat, not to wear glasses and other options that in themselves are additional safety concerns as seat positioning and glasses are needed for driving. So far my car has had the sensor located on top of the steering column shimmed up, and wiring harness replaced all to no satisfactory conclusion. Hyundai is aware of the issue, but has no solution to the issue. I’ve been in a loaner for almost 2 months while they string me along looking for a solution. Something needs to be done to fix this safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654474April 14, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This vehicle has a notification "Consider taking a break." It activates every 20-30 minutes, even though I am a safe driver. It is distraction to driving, whith is less safe than the warning itself. I would like for you to contact Hyundai to find a way to disconnect this, for they say it can not be disabled. Diosabling can be done on older models, but not newer models. I have a 2025 Hyundai Tuscon. It is a sfety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651532March 29, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Regarding the forward collision warning. This system I feel is honestly scaring me and I am now turning it off whenever I start the car I was driving one day and a car abruptly stopped in front of me for a quick second but started rolling again rather quickly. I was slowing down, I saw the car stopping and before I could even react the car slammed on the breaks and completely locked the wheels up and I came sliding to a stop. It almost caused me to be rear ended which I am glad did not happen but again very close. I am also worried it may detect oncoming traffic and slam on the brakes I don’t like feeling that I’m not in control of the vehicle. This system in particular needs either disabled or looked over again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649520March 20, 2025
UNKNOWN OR OTHER
The "consider taking a break" alert keeps alerting me constantly. There is no way to turn if off and it is very distracting. I am concerned it could result in an accident from the constant beeping and alerts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649101March 18, 2025
UNKNOWN OR OTHER
In the middle of the screen, a notification to consider taking a break pops up and is very distracting and annoying even during normal driving condition. This feature makes the car less safe because it creates a distraction, especially on long road trips. There is no way to disable or turn the notification off on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648012March 12, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
📌 NHTSA Complaint Description (Modify as Needed) 🚨 Safety Issue: I purchased a brand-new 2025 Hyundai Tucson Hybrid on March 3, 2025, and within 5 minutes of driving and less than 20 miles, the vehicle stalled three times on a busy highway without warning. 🚨 Component/System Failure: The vehicle suffered a complete power loss, rendering it undrivable in the middle of the highway. The gas pedal became unresponsive, and I had no control over the vehicle’s movement. 🚨 Immediate Safety Risk: The sudden stalling on a highway put my family and other drivers at serious risk of a collision. We were left stranded for over 3 hours while waiting for assistance. The vehicle was inspected by Hyundai’s roadside assistance and later towed to the dealership. 🚨 Inspection & Confirmation of the Issue: The dealership and Hyundai’s technical team later diagnosed the issue as a failure in the electric oil pump and the oil pump control unit. Hyundai has not provided a clear resolution and is pushing for repairs, despite the vehicle failing immediately after purchase. The manufacturer and dealership have not provided a pre-delivery inspection report confirming whether the vehicle was defective before delivery. 🚨 No Prior Warning Signs: There were no warning lamps, error messages, or any prior symptoms before the failure. The issue occurred suddenly and repeatedly within minutes of taking delivery of the vehicle. 🚨 Request for Investigation: Given the severity of this mechanical failure and its potential to cause serious accidents, I am reporting this to the NHTSA for further investigation. This issue needs to be addressed immediately before it leads to a fatal accident for another Hyundai Tucson Hybrid owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646647March 6, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have had two incidents where the emergency braking system applied itself when there was no reason for it to do so. Both times there was a car in the distance, over 20 feet away that was slowing, and I was slowing as well. The second time it happened, it was with great force and I was fortunate that the car behind me was able to brake in time and avoid rear ending me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646076March 3, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 15 MPH and depressing the brake pedal to decelerate, an unknown warning light was illuminated and a beeping sound was engaged. The contact stated that the vehicle failed to decelerate as intended and came to a sudden stop, causing another vehicle to crash into the rear of the vehicle. The air bags did not deploy. There was no injury sustained. The contact was able to drive the vehicle away from the scene. No police report was filed. There was no property damage. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. The dealer informed the contact that they had turned off all the sensors, except for the rearview camera sensors, to prevent the failure from reoccurring. The vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 760.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11645786March 2, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
I am filing a complaint regarding a serious safety malfunction in my 2025 Hyundai Tucson’s forward collision sensor, which caused an accident. I have owned this vehicle for only two weeks, and I believe this issue poses a risk to myself and other drivers. On February 25, 2025, while driving, the car in front of me stopped and made a U-turn. There was no imminent risk of collision, yet my Tucson’s forward collision sensor erroneously activated and engaged the automatic braking system. This caused my vehicle to come to an abrupt stop, resulting in a rear-end collision. I have documented the incident, including photographs, a police report, and insurance documentation, which I can provide upon request. This malfunction is extremely concerning, as a feature designed to prevent accidents instead directly caused one. If this issue exists in other Hyundai Tucson vehicles, it presents a severe hazard for drivers. I urge NHTSA to investigate this as a potential safety defect, determine if other similar complaints exist, and assess whether Hyundai needs to issue a recall or software fix. I also need guidance on whether there are any known remedies or if I should take my vehicle to the dealership for inspection. This issue must be addressed before it leads to more accidents. Please let me know if further information is needed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11643566February 18, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don’t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642579February 13, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, POWER TRAIN
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641512February 8, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
We are writing to describe an issue we had with our 2025 Hyundai Tucson PHEV this past [XXX] day We were returning from Bellingham heading south on [XXX]. The Driver Assistance Eyes on the Road notice came on often, making beeps ([XXX] has experienced this message often even though his eyes are definitely on the road). Suddenly, it came on constantly, and then the alert in the center circle on the console turned RED and showed a message that said “Take control of your vehicle immediately. Turning engine off. Leave the road” I may not have this quote exactly right, but it’s close. All the time the loud beeping continued. [XXX] did as directed and immediately pulled over unto to the narrow shoulder on the freeway with cars racing past at 70 mph. We had no idea what was going on. He quickly determined that the car was functioning ok so pulled back out onto the highway. I was panicked, but of course [XXX] was calm and in control. He decided to take off his hat and also his glasses (doesn’t need them for driving). Still got the message but not the red alert one we had previously experienced. We stopped for gas before continuing on to the ferry and took the time off the road to access the Driver Attention function in Settings/Vehicle/Driver Assistance/Driver Attention Warning and turned it OFF. We thought that would take care of it, but it still continued to send standard alerts. Since we had waiting time in the ferry line, we searched the internet for clues to this and learned from others that this is a continuing problem. It was determined by one contributor that it is a software issue that Hyundai needs to fix. Another person said it happens when he is driving with both lane assist and cruise control on at same time. PLEASE ADVISE. Is there a solution to this problem? We were put in what we considered to be a dangerous position by an overactive "safety" feature which we could not disable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636579January 17, 2025
POWER TRAIN
On Jan 5th, with odometer reading of 1747 miles, while driving on a busy highway, the car's speed decreased until the car stopped without warning. After pushing the car into a gas station to get out of harm's way, we contacted Hyundai roadside assistance. The car was towed to a nearby Hyundai dealership. The problem was diagnosed the next day - the car needs a new transmission. The transmission is on backorder and will not be delivered to the dealership until the middle of March. Our new 2025 Tuscon Hybrid will be out of service for at least 10 weeks after breaking down on a major road without warning. The code is the bluelink app is P177700 -Powertrain transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634204January 5, 2025
LANE DEPARTURE: WARNING
The “consider taking a break” message flashes and dings which startles and distracts me and is not safe while I’m driving. It does this even when I am driving safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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