Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11676584July 28, 2025
EXTERIOR LIGHTING
On Friday, [XXX], around [XXX] PM while traveling home my dashboard lights on the instruments panel and windshield pop up display were out, then back on, then out again, and then back on. On Saturday, [XXX], I traveled to another area about an hour away and all was fine, but on the way home it went out at least 12 times. Sometimes the dashboard light would come back up but not the pop-up display. When these go out I can not see my speed or any alerts that may possibly come up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676326July 26, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1. 2 Sundays ago the car just slowed to almost a stop while driving. The radio turned off and the lights on dash came on. Took to service next morning and of course they couldnt duplicate problem. 2. Last week, the radio blacked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676105July 25, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving through a green light, no car in front of me, collision avoidance activated and applied full brake. If a car had been close behind me I would have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676049July 24, 2025
ELECTRICAL SYSTEM
The heads up display and dashboard turns off and on, sometimes going black for 20 min at a time. This results in not having a speedometer or gas gauge, which makes it an unsafe vehicle to drive. Dealer has not been able to fix, despite multiple repair attempts. There are many Hyundai Tucson Hybrid Limited owners reporting identical issues online. Identification of affected vehicles, determination of an effective repair, and recalls are needed to ensure safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675706July 23, 2025
VEHICLE SPEED CONTROL
The dash cluster stops working (cant see your speed or other info) goes out for a second and then comes back on. It continues to randomly do this. Once it does this the HUD heads up display goes out as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675610July 23, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
While driving, my entire dash will go black. At times, all warning lights will also light up. There is no way to know how fast I am going since the display shuts down. Heads Up Display also goes out with warnings as well. With all warning lights coming on, there is no way to know if there is truly an issue with the car. The car was taken to the dealership and the cluster was replaced. This did not fix the problem. The car is now back at a dealership with no answers. I do have a case opened with Hyundai as well. Case # 41048985. I am a part of a Facebook group were an additional 19 people have also said they have experienced the same issues. There seems to be no real concern from Hyundai. Safety Risk - speed visibility, warning lights, overall safe operation Problem as been confirmed by the dealership No issues with the vehicle prior to this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674828July 20, 2025
ELECTRICAL SYSTEM
Subject: Ongoing Electrical and Safety Issues with 2025 Hyundai Tucson Limited Complaint Description: I am reporting a recurring and serious safety issue with my 2025 Hyundai Tucson Limited. I am the original owner and purchased the vehicle brand new, directly off the truck. It has now been to the dealership four separate times for the same persistent “Check User Authentication” electrical issue. Most recently, the driver display screen went completely blank while driving and flashed a green “No Signal” warning. This made it impossible to see speed, warning indicators, fuel level, or other critical driving information. Losing all visibility of this data while in motion is extremely dangerous and creates a serious safety risk. The dealership first said it was caused by loose coax cables from the factory, but the problem continues. I also experienced a sudden, complete electrical failure while driving. The instrument cluster and infotainment shut off, speakers went dead, and all charging ports lost power. The Head-Up Display (HUD) also failed during this same event. Restarting the car temporarily restored function, but the failure happened randomly and without explanation. The air conditioning system now loses power and restarts while driving. The dealership has had the vehicle for over a month with no resolution. Hyundai corporate is involved with multiple case numbers, but no permanent fix has been found. The most alarming event was when every major dash warning light came on at once: ABS, Power Steering, Traction Control, Stability Control, AFS, EPB, and Battery. These lights stayed on even after shutting off the vehicle and fully drained the battery. These repeated failures pose a serious threat to driver and passenger safety. I request that NHTSA investigate these issues, as they may affect more 2025 Tucson models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674697July 19, 2025
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
What component failed: forward attention warning / highway drive assist Safety at risk: Hyundai's driver attention camera fails for me when I wear prescription eyeglasses while it is sunny out. Without prescription glasses, I cannot drive safely. Further, repeated driver attention alerts cause the car to autonomously stop, which is a safety risk Problem reproduced: yes, Hyundai says this is operating as designed and I should get other eyewear (despite me needing them to drive) Vehicle inspected: yes, by Hyundai service technician Warning messages: "keep your eyes on the road", even when I am fully paying attention to the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674543July 18, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two different occasions (the 2nd one happened today), the automatic emergency braking system has deployed. The first time, I was in the right lane and a car passing me in the left lane pulled in front of me. I softly applied my brakes as that was all that was required. The automatic braking system then slammed on the brakes unnecessarily - causing the car behind me to almost hit me. Then, today, I was driving down the road and the car ahead was taking a right turn. Again, I softly applied the brakes. Then - the automatic braking system slammed on the brakes. No one else was near by so it there was no accident - but if there had been a car behind me, it would have likely hit me. This is twice that the automatic braking system was activated unnecessarily and much too hard - almost causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674576July 18, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
I wear prescription glasses which transitions to darker shades, and while driving 2025 Hyundai Tucson Hybrid Ltd in driver assist mode (Smart Cruise control) the vehicle is warns me with some message to stop the car and then deactivates the cruise control... Because of this it is becoming very problematic to use the driver assist features. Is there a way that the sensors that keeps an eye on my eyes when use the glasses be disabled but still I can use the Smart Cruise control? I do not see this eye attention feature is of any use and is not helping people like me who wear prescription glasses which transitions to darker shades during day time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674337July 17, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ENGINE
On June 30, 2025, I was driving at about 55 mph with the smart cruise on. A message appeared on the left side of the dash (in the left circular screen) that said “Conditions for smart cruise have not been met”. And the cruise turned off, Then a second message appeared that said the engine has been put on idle. At that time I tried to use the gas pedal and got no response. Fortunately I was near a parking lot on my left and had enough momentum to pull in and park. I turned the Tucson off and restarted it and was able to continue to drive. I took the Tucson to the dealer and they tried to duplicate the issue, but were unable to do so. Then the ran a diagnostic, but said it indicated everything came back as normal. I purchased this Tucson Limited hybrid on 1/23/2025 so the fact that the dealer couldn’t duplicate the incident didn’t surprise me. I believe that this was caused by a software problem even though the diagnosis by the dealer indicated everything was normal and in range. However, I believe that their equipment and/or their technical expertise was insufficient to identify the problem. You can imagine the danger if this occurs on an interstate or other highway where speeds are as high as 65 to 70 & higher by some drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674296July 17, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic brakes are deploying with no apparent hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673699July 15, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 5 - 35 MPH, the Forward Collision Avoidance Automatic Emergency Braking system activated and applied the brakes unintendedly. The contact stated that the Forward Collision Avoidance message was displayed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that no fault was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672977July 12, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
There are several electrical issues occurring that have put me in danger when driving. First the screen both on the windshield and the speedometer screen randomly go out completely and I have no idea how fast I am going or any other important features like how much gas my vehicle has, if the vehicle is over heating. The forward/ break feature has gone off multiple times and the vehicle has stopped in the middle of traffic and the freeway with zero warning and with several car lengths between me and the car in front of me. Almost hit from behind when this happens and has put the vehicle in park on the freeway. Steering wheel has jerked to the side when driving making the vehicle almost hit curbs and other vehicles. Has come back to my vehicle that is off and locked and the ac has been running causing the engine to be hot. All the warning lights have turned on and won't go off even after stopping and restarting the vehicle. The vehicle is currently at the dealership with them having to answer to the problem, stating hyundai is aware of the issues but does not know how to fix it. I bought the car in April 2025 and there is just under 2800 miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673060July 12, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward lane collision warning is dangerous. It fully stopped on the freeway during traffic and other times because it thinks im going to hit another car when I was rolling no foot on pedal.. there is no permanent way to turn it off. Has to be drone each drive. Dangerous and almost caused me to get into accidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671899July 8, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Car slams on the brakes while under controlled stopping. This has happened on a few occasions. Reported it to the dealer service department and was told it has happened to them and suggested that I turn off that option.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670541July 1, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I purchased a new 2025 Tucson Limited Hybrid model. I owned it for five days when the dash display went blank, leaving me without any speedometer, warning indicators, or safety features, such as lane departure warnings. There is a manufacturers bulletin on this defect. Took it back to the dealer, and they tried to sort it out. They kept the car for a week and indicated that it was fixed. I picked up the car, and in 2 blocks it did the same thing. Car is now back at the dealer. I believe this is a significant safety concern, as all safety features should be visible, especially the speedometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670628July 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cannot use the cruise control when wearing my sunglasses. Sunglasses protect the eyes from sun damage and this is highly recommended by my ophthalmologist. This makes the protection provided by the eye data unsafe as I have to chose either cruise or sun protection. Makes no safety sense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670347June 30, 2025
VISIBILITY/WIPER, ELECTRICAL SYSTEM, ENGINE
I think when its hot like in illinois its been super hot the screen keeps going black!! I can't see the dashboard i called my hyundai dealership will get it looked at seems like I am not the only one dealing with this issue. Main screen on left goes black or it has problem logos on it randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669668June 27, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for resulting in minor injuries, damaging the frond end and a total loss to the vehicle. The force was enough to rebound the car back approximately 30 feet from the wall after impact. No help or warnings from the collision detection mechanisms was apparent. In a single prior time during the tenure of ownership (approximately 6 months) the collision detection system had intervened and manually stopped the vehicle on its own due to a car that had erroneously driven in front of the vehicle too closely. The car's lane assist successfully kept itself in lanes on most occasions. Several software related notices on the car dash had been reported during the tenure of ownership and in no case was the dealership able to figure out what was wrong in any of the scenarios, one of the software notices on the dash did end up just "going away" after some time.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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