Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11680745August 14, 2025
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
The message “Consider taking a coffee break” will pop up just 15 minutes into a trip. This message beeps prior to flashing on the screen which causes us to take our eyes off the road to determine what is beeping and continues to “alert” us often during our travels. Hyundai has not provided a way for this warning to be deactivated. Hyundai has way too many messages beeping and appearing on the screen that causes distractions and has not provided a way to turn them off. As for the speed control, my ophthalmologist suggested I wear dark sunglasses due to issues I have in bright sunlight. The speed control will actually turn off if I wear dark sunglasses because the onboard camera cannot see my eyes. Also, the speed control will turn off if I’m making a turn and my arm gets in the way of the camera. This is extremely dangerous that the speed control just stops. We also will get beeps and a message on the screen if the camera cannot see our eyes, even when we are looking straight ahead. Again, this causes us to see what is beeping and what the message says. This is a distraction that causes us to take our eyes off the road. Terrible design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680436August 13, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
My entire dashboard goes black and I lose all directions and functions in car. It happens when driving often. Additionally after taking to dealership, it's getting worse. Now warning lights come on and stay on such as master warning lights, batteries, power steering, etc. AC shuts off, the car misses out when driving between 25 and 30 mph. The dealership told me it's not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679664August 10, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too distracting. There is no way to turn it off. 2. Camera focused on the driver. If I take a drink from my water bottle, looking around the water bottle to see the road, the camera can not see my face/eyes. It then shuts off my cruise control, makes a noise, scares my wife, and distracts me from driving. This has happened to me in heavy urban traffic going through cities on my last trip. 3. The cruise control is linked to communication from outside the car. When driving in the mountains, there are times when the signal is lost, the cruise control stops working, the car emits a noise signally a problem, my wife screams, I lose concentration on what is going on as the car decelerates quickly and the semi truck behind me comes very close to the rear of the car. Potential accident caused by this silly system. There is no way to disable "adaptive cruise control" and resort to a system that does not rely on outside communication. The car has about 3000 miles on the odometer and I am ready to trade it in/get rid of it. I am greatly disappointed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679682August 10, 2025
ELECTRICAL SYSTEM
The Heads Up Display and Digital Instrument Panel suddenly go blank as if switched off resulting in no speedometer, tachometer, malfunction indicator lamps, temperature gauge, TPMS, and integrated ADAS components including lane keeping, blind spot monitoring, adaptive cruise control, 360 camera functionality. These failures are intermittent and can last for seconds or minutes while operating the vehicle. Onset seems to be related to ambient temperatures, routine ride disturbances, acceleration and deceleration activities in the normal course of vehicle operation. The issue has been a topic of discussion on several online owners forums. Owners report that Hyundai dealers have attempted to resolve this issue unsuccessfully with harness replacement, pin and connector retensioning efforts, and display replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679502August 9, 2025
UNKNOWN OR OTHER
HUD and dash sometimes flickers in and out lasting anywhere from a few seconds to about half a minute.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679509August 9, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is my third report for this car, same issue keeps recurring. The FCA locked up the brakes for no valid reason, again. I was driving uphile in a parking garage, there were cars parked on both sides of my driving lane. I entered a left turn while going up the garage. There were cars parked on the right side of the turn lane. As I got into the left turn, my car slammed on the brakes and I came to a complete stop. There were no moving cars or people in front of me. Only parked cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679067August 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Several times now the Forward Collision Safety has activated and the car came to an abrupt stop. The car in front of me was braking and I was lightly tapping the brake pedal when out of nowhere the car started shuttering and came to a complete stop. This definitely scared me and I was relieved that the car behind me did not rear end me. I was not going fast by any means and I did not slam on the brakes as there was no need to. The Forward Collision is not a safety feature. This is a real problem and now I am scared of this braking design. I now deactivate this feature every time I turn the car on because there is no way to permanently dismantle this. Hyundai needs a recall to correct this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678968August 7, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Vehicle: 2025 Hyundai Tucson SEL Approximate Date of Incident: [XXX] Description of Problem: While driving at normal speed, the dashboard display and exterior lights suddenly turned off, then reset. The speedometer and warning lights disappeared, then reappeared after a few seconds. This has happened once and I am concerned for my safety, especially if driving at night or in traffic. This issue has been reported by several other owners online, and it appears to be a widespread electrical or software fault. I am requesting that NHTSA investigate and Hyundai issue a recall or fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678828August 6, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
please see case 11675610 I have been told that this is for the same concerns I have My car is currently at the dealer for the third time to try and resolve this same issue Dash will flash and go black for several seconds, when and if it comes back it will have all emergency lights on or flash no signal Heads up display will also flash going blank this will be out for a longer period of time and is not always at the same time as the dash going out. When car is turned off after driving it will occasionally still show emergency lights on dash. even after closing and reopening door, turning car back on and off Safety concerns include but not limited to not seeing speedometer, safety lights and warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678743August 6, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving with my forward collision assistance (FCA) disabled via the cars setup menu. The dashboard had an indicator light on confirming the FCA was off. I was making a turn within a strip center parking lot and the car applied the brakes and the dashboard showed the “emergency braking” warning. As I was turning left into a lane with parked cars, a person was walking behind their car at least 1-2 car lengths in front of me on my right side. I’m sure this triggered the warning. 1) the situation did not call for applying the brakes. 2) the FCA was OFF! I have been disabling the FCA off each time I get in the car because of three other instances of unexpected and unnecessary full stop braking. See my previous report to NHTSA, same car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678492August 5, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving my new 2025 Tucson on a 2400 mile trip. On the way back the entire dashboard went black and I got a big red notice. No signal. Could not see anything. No speedometer no nothing after while a black screen went away and I got the regular screen back but it had all of the fault lights lit up. This happened periodically through the whole trip. In addition, the heads up display worked periodically only. And I could not use the cruise control as it kept telling me that it couldn't see my eyes. Although I did not have any glasses on at the time. I feel very unsafe with this car. It is at the dealership waiting for new wiring harness but as I see in social media this has happened to many other people. I think this is something you should know about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678582August 5, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On two occasions, the dash lights kept blacking out, along with the Heads Up Display. On my way to the dealer for a maintenance appointment, all of the emergency lights came on and would not go away. After parking at the dealer service center, I told my service rep what happened, and when she restarted the vehicle, the lights were still on. I was immediately given a loaner. After making the repair, the mechanic asked to keep the vehicle to drive for a few days to make sure the problem didn't come back. I know these problems can reappear, even after they are fixed. I don't want to drive the car if the safety lights are all illuminated, but I also don't want to be stuck someplace without transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678518August 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument turned blank for several seconds. The contact stated that the failure had recurred several times while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678113August 3, 2025
ELECTRICAL SYSTEM
My HUD was going off and on, especially on bumpier roads. This could happen several times on a drive. At least once, when the HUD went out, the dash lit up like a Christmas tree (all the warning lights came on), and a couple times it went totally black. I took it to the dealer and they diagnosed a bad head unit, and am awaiting parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677756August 1, 2025
VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
I am reaching out to report a recurring issue with the dashboard display on my 2025 Hyundai Tucson Hybrid. The display has failed on two separate occasions, significantly impacting my ability to monitor essential vehicle information while driving. Occasion 1. Dated : [XXX] Issue : Dashboard does not display the Speedometer, RPM and both the Right/Left Indicator Camera. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. A picture of the issue provided to dealership. Resolution Provided : Dealership drove about 98 miles on the car and did not find the issue. Occasion 2. Dated : [XXX] Issue : The Entire Dashboard lit up and goes blank very often. The Project Dashboard goes on and off. Even when the Car is parked and locked. Few lights are still on. Picture attached to your reference. Issues Reported to Dealership: This is reported to Hyundai Lehigh Valley Hyundai Dealership at 675 State Ave Emmaus, PA 18049. An appointment has been setup to review n Aug 04 2025. Here are some relevant details for your review: Current Mileage: 5489 Location: Allentown PA 18106 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677509July 31, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Dashboard and hologram in windshield went off - repeatedly went out when I hit bumps and then eventually caused all dashboard lights to come on even when the car was off (7/22). Subsequently dashboard cluster was replaced and repaired on (7/30) same day in the evening it began doing the same thing again. Hyundai notified again of issue on 7/31. Car purchased in April of 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677398July 30, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
I’ve had the car for 7 months. Three (3) times the forward collision avoidance (FCA) has engaged (full stop braking) when it was absolutely not necessary. All three times occurred while driving less than 30 mph on city side streets in Houston, TX. On the first and third occasions there was a car in front of me but that car and my car were both slowing down as we approached a red light. My car suddenly slammed on the brakes; I did not hit the car in front nor was I hit from behind. On the second occasion, I was making a right turn and the FCA slammed on the brakes and I was hit from behind. There was no damage to an older model car that hit me. My car had $785 in damage repairs. No insurance claim was filed. After incident #2 ( the one with damage) I adjusted the sensitivity of the FCA to have a slower reaction. It didn’t help as I had a third incident. My make/model will not let me permanently disable the FCA. After incident #3, I have been trying to remember to disable the FCA each time I start the car. I have not reported this to the dealer. I will be bringing the car to the dealer next week for this issue. The date below is for the incident when I got hit.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11676714July 28, 2025
ELECTRICAL SYSTEM
Main dash (with speedometer and other driver notifications) and HUD went black. Blinking "No Signal" on 7/27/2025. Came back on after extended power off, but is flickering in and out when I go over a bump. All warning lights will light up, or the screen will go blank with "No Signal" or restart as if I had just turned on the car. HUD comes in and out. Infotainment is working fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676827July 28, 2025
UNKNOWN OR OTHER
The heads up display and the main instrument screen (speed, etc) stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676592July 28, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2025 Hyundai Tucson. The contact stated while driving approximately 35 MPH, the instrument cluster went black; however, the radio was still playing. There were no warning lights illuminated. The contact stated that the failure was intermittent and occurred while driving at various speeds. The contact stated that occasionally the failure lasted for 20 minutes before the instrument cluster returned to normal function. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coaxial cable needed to be adjusted. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and informed the contact that the instrument cluster wiring harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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