Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11690653September 30, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING
The electronic dashboard and heads up display go blank for as little as a few seconds to over 30 seconds. This happens over and over again. Sometimes in doesn't happen at all but more often than not it does. I have no data when this does this, no idea what speed I'm going at, no data about the blind spot safety controls. Nothing. If it unsafe to drive without knowing what speed you are going and other information. The dealer said they could not reproduce the condition even though there is a Hyundia Technical Service Bulletin out for the same problem on a similar Hyundai and many, similar reports on the Hyundai forum. The dealer said they could do nothing even though I had to drive off in an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690609September 30, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, FORWARD COLLISION AVOIDANCE
The contact purchased a 2025 Hyundai Tucson. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 77. It was later discovered that the mileage on the Title was 143. The contact also stated that while driving at an undisclosed speed, the hazard lights and Forward Collision Avoidance warning lights unexpectedly illuminated without any vehicles nearby. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690183September 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At least 5 times now when no car was breaking extremely close to me or when I gently touched the breaks the automatic emergency breaking kicked in and slammed the car to a stop. Twice the car behind me had to swerve out of the way and hit another car causing 2 accidents without my car being involved. Once it caused me to hit my head on the steering wheel. This function is more destructive and dangerous than helpful. At no time should my car go from 70 to 0 in a second for no reason, but with this it does. Got the car in the March 2025 so 5 times in 7 months.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690154September 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
9/26/25. Friday late afternoon at 5PM. Driving on the Southern State Parkway in stop and go traffic…. the traffic opens up and we start driving to about 10 MPH, with no emergency present and the car did an emergency stop on it’s own. Frightening experience…it’s amazing we didn’t get rear-ended. This is the third time this happened, but I only documented this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689399September 24, 2025
ELECTRICAL SYSTEM
To be honest, this could have been happening for months and I just didn’t pick up on it. I typically look out the front window and use my heads-up display. I’m very rarely looking at the gauges while I’m driving down the street so this just happens to be when I began to notice it. 9-4-25 near 4 PM Left side screen where gauges are located blackout -it didn’t last long, but it did frighten me and then it did it again and the second time it did like a restart because it came up with the ready to drive message 9-6-25 10:40AM left side of screen black out 9–16–25 7:13 AM. Left side screen where gauges are located blackout a second time at 7:12 PM 9-18/25 4:45 PM left side of screen black out 9-20 -15 10:45 AM left side screen where gauges are located blacked out 11:24 AM all gauges lit up on dashboard I don’t even know all these signs. These are the ones I recognize battery, brake, auto hold, ready, number of caution signs, airbag sign, AFS, ABS EPB (image uploaded showing the car in drive) I turned off the vehicle. The lights remained on restarting the car made no difference. The next day car started normal no access dash lights Took the car to the dealership on Sept. 23, when I made the appointment, they acted like they had never heard of this happening ...however when they called to discuss my car they said they have had several come in with the same issue. They stated they needed to replace a wiring harness, but it is on indefinite backorder according to the service person. I think his name was [XXX] . They were unable to tell me when they will be able to address this concern. I am concerned this sounds very similar to the Toyota's that are being recalled and if both companies need the same part how safe are these cars from Hyundai to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689384September 24, 2025
ENGINE
On Sept.12,2025, I was driving with two family members. i was stopped at a light with the auto on/off engaged. Fortunately, i had my foot on the brake as the engine revved very significantly. I threw the car into neutral and the engine returned to normal. Had I not done so, we would have plowed into two cars in front of us at the light. The car was taken to the dealership; but, they could not duplicate a recurrence in road testing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688857September 22, 2025
VEHICLE SPEED CONTROL
The foward attention warning feature needs to be updated to allow owners to shut off the system. When traveling at highway speeds, the speed control shuts off without warning! This has become a possibilty of causing a rear end collision! Please enact a solution to this problem.. Please refer to the Hyundai website for MANY more complaints concerning the foward attention warning features.. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689056September 22, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER
The rear brake lights and turn signals on my 2025 Hyundai Tucson are not visible to following drivers due to their low placement and design. Multiple drivers have nearly rear-ended us because they could not see when I was braking or signaling. The lights function electrically, but their position makes them obstructed and not noticeable from normal following distances. This is a serious safety hazard and creates a high risk of rear-end collisions. The dealer confirmed the lights work as designed but cannot change their position. This is a design defect that cannot be repaired and should be investigated for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688765September 21, 2025
UNKNOWN OR OTHER
The rear hatch was open as I had loaded packages in it. My husband & I were both at the rear of the car. I was on the passenger side but told my husband I was going to drive home and began crossing over to the driver side. He pushed the button to close the hatch. It came down and hit me in the head. It lacerated my head and really hurt. I had to get 5 staples to close the wound. This is a very concerning safety hazard. As an adult it was painful and required medical attention. I believe it should have detected my presence and stopped. I am concerned what would have happened if this was a child. I believe they would have been seriously injured or killed. I have 3 grandchildren so it is very concerning.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11688738September 21, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning automatic braking caused car behind me to rear-end me. This is the first accident but third time the automatic braking unnecessarily caused an issue. The car in front of me was far enough away that it did not require an auto-brake.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11688655September 20, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The backup camera is not working and theres a glitch on the screen when on reverse gear. In addition the adaptive cruise control is not working 8-9 out of ten times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688258September 18, 2025
AIR BAGS
Air bag safety light is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688088September 18, 2025
POWER TRAIN
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 24 MPH, the vehicle shuddered abnormally. After releasing the accelerator pedal and slowing down, the shuddering ceased. There were no warning lights illuminated. Additionally, the Auto STOP/START feature failed to activate as designed. The vehicle was taken to a dealer where it was diagnosed and determined that the electric oil pump needed to be replaced. The vehicle was repaired but the failure persisted. The dealer then diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686862September 12, 2025
VEHICLE SPEED CONTROL
Advanced Driver Assistance System not listed: "Forward Attention Warning" I recently purchased the 2025 Hyundai Tucson PHEV Limited and on a road trip the next few days later I tried to activate the cruise control when all of a sudden a few seconds later it gave a warning and shut off. I tried again and it did the same thing. I had to pull over, check the setup menu and even though this is a process to deactivate the system it DOES stay active. After researching this online and looking up the Hyundai Manual, when you activate cruise control it automatically activates lane assist which automatically activates the Forward Attention Warning which, at that point, deactivates the cruise IF you are either wearing sunglasses or blocking the view of your face from the steering column camera using say your arm. The "assistance" does not allow you to drive with your arm at the top of the steering wheel, I was getting tired using both arms on each side and had to give one of my arms a rest only to realize this was an issue and couldn't. Add to this that it was sunny and could not use sunglasses as the camera couldn't see my eyes. I researched this online and there's several recent videos and Reddit messages across various platforms that this is a major issue for people and a serious risk for some as they can not use sunglasses on sunny days and the fact it automatically deactivates after a while. All it would take is to actually have this fully deactivated where it's listed in the Driver Assistance section.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686743September 11, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Hybrid System Failure at 4,052 miles. HPCU replaced. Issues remain. Recommending replacement of hybrid battery. DTC codes: P1A9096, P0B3B00, P0A0A12 Dealership has all the maintenance records as this is still unresolved and vehicle remains there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686501September 11, 2025
ELECTRICAL SYSTEM
I was driving the vehicle at 30 MPH when the power to the instrument cluster, infotainment center and headlights went out for approximately 1-2 seconds before recovering. Engine maintained power and acceleration during this period. During blackout I was unable to view speedometer nor other instrument information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685639September 8, 2025
ELECTRICAL SYSTEM
Intermittent failure of HUD and instrument cluster. HUD disappears from view and instrument cluster goes dark. Unable to read speedometer and information. All warning lights are lit. Cluster has a message no signal. Dealer has on order a replacement wire harness. Problem started after 1 month and 1000 miles. Replacement part on back order will take several weeks. Loaner car has been provided. No injuries or property damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685551September 7, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
I have had two incidents with this vehicle (that I have owned for less than 90 days) that have raised safety concerns. Both involved the loss of all information on the "instrument panel" AKA dashboard. In the first (August 18, 2025), all of the warning lights came on, then the screen went dark - there was no information on the two screens and no head's up display. This happened while I was on the highway doing about 65 mph. After I was able to pull over safely, it took several attempts to get the vehicle started again and in gear. I took it to the dealer the next day and they were unable to replicate the issue and saw no codes. The second episode occurred yesterday (9/6/25). This time the screen went dark except for a large red warning "NO SIGNAL". The screen came back after a few moments; I am taking it to the dealer tomorrow. Both of these involved losing all information as to the speed of the vehicle - which I believe is a safety issue. Both of these issues have also been reported by others on Facebook ("Hyundai Owners") since late last year and it appears to be some sort of electrical issue but there has been no TSB or recall by Hyundai yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685448September 6, 2025
UNKNOWN OR OTHER
While driving my 2025 Hyundai Tucson Hybrid, the vehicle suddenly lost power without warning. On August 29, 2025 , while traveling at approximately 65 mph on a highway, the vehicle disengaged from cruise control and the accelerator became unresponsive. Later thatt day, it happened again, but this time it was on a surface street because I feared an accident on the highway. The engine went into idle, and I was unable to accelerate. I was forced to coast to a stop in a potentially unsafe situation. This also happened on August 23, 2025 in a parking lot. The issue occurs randomly and without any prior warnings or error codes. I am concerned about the safety risk of losing propulsion at highway speeds. The dealership has been unable to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685043September 4, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
2025 Hyundai Tucson SEL Convenience The car is equipped with FAW Forward Attention Warning System which is supposed to give a warning if the driver's focus is diverted from looking at the road. The problem is that while driving in what Hyundai calls HDA (Highway Driving Assist) which activates when the car is placed in adaptive cruise control (cruise control that keeps the vehicle at a set speed and distance from the cars ahead) and lane driving assist (driving assist to keep the vehicle centered in the lane) the car issues far too many false warnings telling the driver to "keep your eyes on the road". While in HDA, the car monitors the driver's eyes and head position using a driver facing camera, part of the FAW (Forward Attention Warning system) or DDMS (Direct Driver Monitoring System) to assure the driver is focused on the road ahead. However, in the 2025 Hyundai, this system is so flawed that the car is practically undrivable in the HDA mode with cruise control and lane driving assist engaged issuing too many false warnings, that the driver is not focusing on the road. The multiple warnings, in some cases every few seconds, is extremely distracting taking the driver's attention away from safely controlling the vehicle. The system which is intended to make the vehicle safer is instead such a distraction it makes the car unsafe due to the constant false warnings requiring driver attention to address them and away from safely operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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