Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11701633November 26, 2025
ELECTRICAL SYSTEM
Attention warning... If you wear glasses that transition to dark, the system shuts down the car on cruise control. Numerous warning lights and bells. Take a break warning and sounds continuously popping up on the screen. There is no way to disable the eyes forward attention system. You cannot wear sunglasses as it can't see your eyes. I use my cruise control all the time. But the system shuts it down. This happens on all 2025 Hyundai equipped with the attention system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701416November 25, 2025
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed on three occasions and depressing the brake pedal, the Forward Collision Avoidance system malfunctioned. The contact stated that upon depressing the brake pedal, the Forward Collision Avoidance system activated the Automatic Emergency Braking system excessively, causing the brakes to engage forcefully, and almost caused a crash on one occasion. The dealer was not notified of the failure. No further information was available. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701319November 24, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 55 MPH, the instrument panel turned black. The contact pulled over to the right side of the road, turned off and restarted the vehicle, and the vehicle operated as intended. The dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, but the diagnostic information was not provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701238November 24, 2025
UNKNOWN OR OTHER
I started the car and put it in gear and it would not move. Then the check hybrid system and transmission warning showed up. This happened two times and I had to have the car towed in. The second time, it was determined that it is related to a recent recall for the Oil pump unit OPU Software. This recall is not listed any where and drivers are not being informed of it. Hyundai is not responding to my complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700995November 22, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
We were driving on I4 in stop and go traffic. Our speed was under 25 mph and we were over a full car length back from the vehicle in front of us. I was actively braking to come to a stop due to traffic and the forward collision / emergency braking kicked in and stopped us immediately. This caused a car behind us to almost hit us and cause an accident due to sudden stopping. This happened 3 separate times within a 30 minute timeframe with 2 different cars behind us. The system will take control of braking the car and the steering wheel, and will not always give it back immediately to be able to continue driving. This has occurred previously when slowing down due to someone turning in front of us just in every day driving, and has almost caused a wreck then as well. Our local Hyundai dealer said there was no recall or issue with the system. This is dangerous and going to cause an accident sooner or later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700764November 21, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving my car to Virginia to see my daughter, the oil light came on in the middle of a highway, where the speed limit was 70, The car slowed down and I had to pull off to the shoulder as the car lost all acceleration, making it very dangerous on a highway I waited for about 2 hours for a tow truck I waited for almost 2 months to get my car back and it happened again after having it back for a little over a week Mind you, I bought the car brand new with 45 miles on it and the first problem happened a little over 2 weeks after I bought it Hopefully this can be resolved so that my car doesn’t spend more time being serviced than me driving it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700449November 19, 2025
ELECTRICAL SYSTEM
Instrument cluster screen and HUD go entirely blank intermittently, for various lengths of time. Loss of speedometer is a safety issue. Also, have no idea of what other functions may, or may not be working. Dealer acknowledges seeing and servicing this problem for other owners. And Hyundai owners online forum report the same issue. Dealer has replacement component ordered, but not 100% sure of cause or solution. No warning whatever. First occurred shortly after purchase in July 2025, with less than 1000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700246November 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision alert system has slamed the breaks on for no reason. The vehicle begins abruptly stop for no reason. On two of the occasions I was almost rear-end by following vehicles. The system needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699921November 17, 2025
UNKNOWN OR OTHER
The screen display in front of the driver showing speed, gas level, warning signals, traffic lane departure alerts goes blank and flashes on and off. Sometimes no screen at all for miles. At times all warning signals are lit up for many miles. This is an ongoing problem that has not been fixed over 3 visits soon to be 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699882November 17, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2 times, while driving 35-40 mph, the vehicle automatically slammed hard on brakes to full stop without any danger or other vehicle near, causing neck pain/whip lash. 3 days ago, I attempted a U-turn in busy intersection, suddenly the vehicle braked hard and came to full stop without any danger near. The dash lights lit up, the vehicle stalled. I was in middle of very busy intersection. It would not move forward. I reversed just in time to miss being slammed into by fast moving oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699861November 17, 2025
STRUCTURE
The contact owns a 2025 Hyundai Tucson. The contact stated that while exiting the vehicle, he opened the front driver's door and scraped his leg on the edge of the door. The contact stated that shortly after, he and his wife noticed a significant amount of blood coming from the cut. The contact sought medical attention a few days later. The contact's wife added that the contact was diabetic and takes blood thinners. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a complaint was filed, and an engineer was sent to take pictures of the vehicle. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11699577November 15, 2025
ELECTRICAL SYSTEM
INTERMITTENT FLICKERING ON AND OFF OF THE CARS DIGITAL GUAGES AND HEADS UP DISPLAY. NO KNOWN CAUSE OR CORRELATION. DEALERSHIP UNABLE TO DETERMINE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699289November 13, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The front end collision avoidance “feature” slammed on my brakes so hard today, for zero reason. I was already braking, going less than 20mph and had plenty of room. This is NOT the first time, closer to double digits since I purchase in April. This time the car behind me narrowly avoided hitting me which was made worse as my vehicle takes too long to unlock and allow me to begin driving again. This is going to cause an accident and ruin my tires/brakes costing me money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699218November 13, 2025
UNKNOWN OR OTHER
Shortly after arriving home from approximately 60 mile trip, vehicle had been park approximately 10 minutes, came out to smoke and flames coming from inside of vehicle. The vehicle has been picked up by insurance but unsure whether the vehicle fire has been reported to NHTSA or Hyundai. The vehicle has not been to the dealer since the fire. Fire department stated it appears fire started inside vehicle. No warning lamps, messages, or other problems prior to the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11698814November 11, 2025
VISIBILITY/WIPER, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The FAWS Forward Assistance Warning System incorrectly identifies a "sleepy driver" and turns off Adaptive Cruise Control. FAWS has a dozen triggers that will cause this system to incorrectly alert the driver that his eyes aren't looking at the road and it turns off ACC. The FAWS has a turn off switch but it does not turn it off. So, without this safety feature of Adaptive Cruise Control, the driver just gets constant alerts to stay alert. Hyundai claims it is working "as designed" and has a suggestion to invest in specific sunglasses, or not be taller than 6'1" so the eyes can be detected, or don't wear a hat. Seriously, these are in the manual.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698342November 8, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On numerous occasions (over 20) the forward collision system just slams on the brakes to a full stop, there was nothing close enough to vehicle to cause this issue. Sometimes it’s caused by rain or wind, sometimes for no apparent reasons. One time it caused a no damage accident as person behind me tapped my bumper. In traffic it is set off often with nothing within a safe distance away. There was no obstacles or sudden movements from other vehicles around me. I have brought the car back too Hyundai 3 times only to tell me either a dumb excuse or nothing is wrong with vehicle. I have seen on forums there are a lot of incidents with this particular car We have serviced the vehichle 3 different times over this issue and were told there is nothing wrong with the vehicle Accident happened in summer so I will say there was a crash in additional details but last date occurrence of automatic stop was this morning
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11698310November 8, 2025
UNKNOWN OR OTHER
I was 15 minutes into my commute home on route 9 in Massachusetts when I stopped at a red light. When I took my foot off the brake and stepped on the gas the car would not accelerate more than 5 miles an hour. I was stuck in the intersection for about 10 minutes and had to put on my hazards and get into the right lane and Keep driving at 5 mph until I found a place to pull over and restart the car. When I restarted it it drove ok
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698291November 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Forward Collision-Avoidance Assist (FCA) is braking aggressively without a valid hazard, creating a serious rear-end collision risk. Incident 1 [XXX] , approx. 60 mph) : A vehicle legally changed into my lane with safe separation. The FCA system detected this as a collision risk and applied hard braking on the freeway. Following traffic had to brake abruptly and I narrowly avoided being rear-ended. Incident 2 (Intersection U-turn, 15 mph): While completing a permitted U-turn on a green light, the FCA detected a distant cross-traffic vehicle and suddenly braked in the intersection, leaving me stopped in an unsafe position. I set FCA sensitivity to the minimum/“Late” setting after the first event. The false hard-braking continues. Hyundai dealership [Anaheim Hyundai] states “no issue found.” This behavior is repeatable and unsafe. I request investigation into false positives and unintended hard braking, a software remedy, and guidance to disable automatic braking until fixed (warning-only) if permitted by Hyundai.Currently even if it is disabled it resets after the SUV is turned OFF. I realized there are multiple threads on reddit on the same issue for Tuscon 2025 models with some of them resulting in accidents. (Reddit thread - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698281November 7, 2025
ELECTRICAL SYSTEM
All warning lights illuminate and the dashboard showing the speedometer shuts off while driving as well as the heads up display. You have no idea how fast you are going or if you are have any warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698087November 7, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Concern: DAW Driver Monitoring System False alerts shuts down cruise control. Safety issue when passing on interstate and suddenly the cruise shuts off and has to be reset. This warning sometimes goes off randomly and not due to driver attentiveness. If my arm is in top of steering wheel it blocks camera and wearing certain types of sunglasses. This system is asking the driver to not put his arm on top of wheel which is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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