Hyundai Santa Fe Complaints (2024)

192 consumer complaints on file.

#11774144October 28, 2026
UNKNOWN OR OTHER
The camera is failing in an identical way to recall 25V808, but not listed as part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771655October 16, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On September 28, 2026 our 2024 Hyundai Santa Fe would not accelerate while in the drive, while driving. My husband tried to accelerate and while pushing the gas pedal, it would not accelerate. On the screen it told him to pull over, and charge hybrid battery. He pulled off, let the car charge, and all indicators seemed find to drive again. Upon starting to drive again after 10mins of letting it sit and charge, and driving 15mins, the car again would not accelerate, and gave indicators to charge the battery. The vehicle was towed to the nearest Hyundai dealership. At this dealership, they replaced the Throttle Body System (TPS) and 12-v battery which they indicated was drained. Upon asking about the hybrid battery, we were told that those tests or indicators did not flag while running the assessments on our vehicle. Our car was out of service until 10/8. We received the car with a new TPS and brand new 12-v battery. The vehicle was driving, starting, and charging fine for 4 days, until the acceleration once again became an issue. On 10/13, I was driving the car and it would not accelerate, and the check engine light was on. I pulled over, turned off the car, turned the car back on--at this point the car was able to accelerate however still had a check engine light on. Approximately 10mins of driving, the car once again would not accelerate. I tried the same process, called the dealership, and drove the vehicle to the Hyundai dealership in that area. While driving the vehicle on the interstate, the same acceleration problem occurred. YES--multiple people including children have been in danger/safety put at risk due to this. The dealership/mechanic forman was able to drive the car while I was inside, and noted the same acceleration issues on 10/13. Our 12-v battery dying has been a constant and consistent issue since 4/2026, however this is the first time we have experiences loss of acceleration, leaving at time myself, husband, children stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770088October 9, 2026
WHEELS
We bought 2024 Hyundai Sante Fe with 5,000 miles on it in 2025 . The car's factory tires are Pirelli Scorpion 245/45 r21. After about 7,000 miles of driving it an air bubble appeared on the side wall of my back tire. Since the car was bought with 5,000 on it the dealer said it didn't fall under factory warranty and we would have to pay for a new one which costs around $500 per tire. We did replace it of course but with a different brand as not to risk a repeat of the defect from Pirelli. Currently another air bubble on the side wall of my front tire has shown up. This now makes 2 of the factory Pirelli 245/45/R21 tires that came on my car defective. I am afraid to keep these tires on my car so I am now having to buy and replace the remaining 3 tires to avoid a possible blowout and accident while I am driving. The total tire replacement is going to cost us nearly $2000 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769958October 8, 2026
POWER TRAIN
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while stopped at a red light, after the light turned to green, the vehicle stalled and became inoperable. The contact waited for several seconds and depressed the accelerator pedal before the vehicle returned to normal operation. The contact associated the failure with NHTSA Campaign Number: 24V529000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted but was unable to duplicate the failure. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769655October 7, 2026
UNKNOWN OR OTHER, POWER TRAIN
Ref: Case Number with HYUNDAI USA #43287419. On 11th September 2026, my car (2024 Hyundai SANTA FE AWD, Limited trim - just covered 24,000 miles) suddenly shown an error/problem on the cluster as 'SHIFTER SYSTEM MALFUNCTION), while driving on road, which caused panic, that the car was behaving weirdly in the middle of the road with traffic. After keeping the car at dealership garage for more than 2 weeks, last Tuesday on 29th September 2026, I got back the car after repair. Again on last Sunday, 04th October 2026, the same problem appeared & towed again back to the dealership garage for repair. Since, it is an unpredictable existing problem with the car, kindly consider this Case with NHTSA with utmost priority as my family consists with 1 year twin babies too, which I am all concerned. Already because of the recalls with this car, as a family we are going through a lot, with the KNOWN common & random issues with the system. With NHTSA I feel comfortable with the concern, because NHTSA speaks on the basis of SAFETY & Hyundai speaks on the basis on Deals/Bussiness. When contacted Hyundai, they speaks like this issue is a Unique issue, as if 2024 Santa Fe is a perfect car with no issues at all, & Hyundai will go through with the issue. Latest update now, they say it's electrical problem. If known with the issue, I wonder why this drama for & just confirm & fix the issue WELL & PERMANENTLY. The car is at Hyundai dealership garage for repair & don't know how it may take another long days, to make a safe car permanently. Please take my concern with utmost priority, that this issue when repeated I am worried now, that what happens when the problem appears in the middle of traffic with my babies. I am still making monthly payments for a Burden, which I am bound to carry because I bought this car. Thank you NHTSA for the pateince in going through my concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769231October 6, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple warnings flashing across dashboard regarding lane assist and emergency stopping. The Auto Hold came on by itself and turned orange. The emergency parking brake came on and stayed on. The warnings kept dinging every 30 seconds while driving and lit up every icon on the dashboard. Once parked I turned off lane assist, but it continued to trigger warnings. Lights flickered in park and with engine turned off. There is a clear malfunction going on somewhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768778October 3, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Driving the car in a shaded area. All lights went off on the dash telling me every warning. Car stalled out and died on the side of the road. 5th time this exact thing has happened and Hyundai dealer said nothing is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767827September 29, 2026
POWER TRAIN
The vehicle has been having ongoing issues with loosing power and lagging when accelerating. It is most predominate on hot days, although still happens at other times. The dealer can not reproduce the issue nor see there is a problem in the computer scan. They say the "lagging" they see is within normal limits. This has been in numerous times to be looked at, nothing is ever found. Finally a transmission error, "Transmission Error, check transmission oil immediately", came on and my car shut down. The car was towed to dealer. Dealer stated there is no problem with the car. The error did not show up on the scan, very preromantic, it should have showed up. Luckily I took a picture of the error. This is a life safety issue that should be addressed before someone pays with their life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766699September 24, 2026
ELECTRICAL SYSTEM
It seems like the computer or electrical system is failing in the main ECU and the entertainment console. The car's entertainment console will blink when driving over a bump or while braking. It will disconnect from apple carplay and won't reconnect. More importantly, it will turn the car completely off while braking sometimes. This happens while moving. There was an incident where the car didn't wake up and unlock with the key fob first thing in the morning. I had to unlock it with the physical key. Once I opened the door th car woke up and the alarm went off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766368September 23, 2026
ENGINE
I am reporting an intermittent transmission/shifting issue that has not been resolved despite multiple visits to the dealership. On several occasions, when shifting my vehicle from Park into Drive or Reverse, the vehicle will not engage the selected gear and remains in Park. When this happens, the vehicle is not drivable until I place it back in Park, shut the engine off, and restart it. After restarting, the transmission will usually engage normally. I have reported this issue to the dealership multiple times. The dealership has connected diagnostic equipment to the vehicle; however, no diagnostic trouble codes have been stored, and they have been unable to identify the cause. Despite the lack of codes, the problem continues to occur intermittently. My concern is that this issue could create a safety hazard if the vehicle fails to engage a gear when needed, such as when entering traffic, leaving a parking area, or attempting to move the vehicle out of a dangerous situation. The fact that the vehicle only operates properly after being shut off and restarted suggests a possible defect within the shifting, transmission, or electronic control system. I am requesting that this complaint be documented and investigated, as the issue remains unresolved and may affect other vehicles of the same make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766535September 23, 2026
SEAT BELTS
I got recall notice, called and scheduled appointment for July 10. I brought my car in and told them I was having issues with the seatbelt sticking sometimes. When I went to pick it up, they said the part had been ordered and would be in a few days. I never heard from them and contacted them to check on 7/21, 7/27, 8/5, 8/20, 8/28, and today. They have never reached out to me once. Today my seatbelt got stuck and I couldn’t get out of my car. I have been patient and I need the seatbelt fixed before something happens and I can’t get out or my children can’t get out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766019September 22, 2026
SEAT BELTS
Passenger front seat belt. If the seat belt would have been used , due to the area that is coming apart and there would be an accident, the belt could come apart. The dealer refused to even take pictures or call the manufacturer. I called the manufacturer myself and basically all they have done is put the issue on a back burner. I’ve ask for a higher level person. They said that they didn’t have a phone number for them . But they would put notes on the account to have someone call me . A week or so goes by, they called asking if the vehicle was still at the dealer, I told her no because we have to have it to go to work . At the 2 nd trip to the dealership, after she said to take it in, they acted like they never got a call from the manufacturer. They said that they were going to take pictures this time and send them in . I also took pictures this time and the last time. The dealership called their supplier in Dallas and said it was on back order, and it could take as long as a year to get one . When I talked to the manufacturer representative, I told her I made 1 call and they had one . If I found one , why couldn’t the dealership do the same thing . My understanding is that they are saying it’s because it has 62,000 miles at the time . Barely over the 60,000 . We took it in to have it serviced and to have the seat belt recall checked . I guess the date would have been about [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765103September 17, 2026
POWER TRAIN
I am filing an urgent complaint against Hyundai motor America for a direct violation of the national traffic and motor vehicle safety act. The manufacturer is actively refusing to honor and execute the mandated remedy for federal safety recall 263 (NHTSA campaign 24V-529). My 2024 Hyundai Santa Fe XRT suffered an immediate transmission failure, throwing DTC P086800, which is the precise fail-safe error logic covered under this safety recall. When escalated to Hyundai Motor America Corporate Consumer Affairs (Case #XXX), a corporate case manager issued a formal written denial. The manufacturer explicitly stated that the safety recall remedy would not be covered because the vehicle is "past its 10-year/100,000-mile warranty period". This denial is legally fraudulent. Under federal law, safety recalls do not carry mileage, time, or warranty status restrictions. Furthermore, my vehicle is a 2024 model year, making the manufacturer's claim of it being "over 10 years old" a clerical impossibility. Because my vehicle is a primary tool for my livelihood as a rideshare driver, this unlawful denial has caused extreme, compounding injuries. The vehicle entered limp mode and was rendered entirely undrivable. Hyundai's refusal to provide a loaner vehicle or repair the safety hazard has completely cut off my ability to earn an income. As a direct result of this prolonged corporate delay, I have suffered sudden job loss and immediate housing displacement, rendering myself and my family homeless and stranded in the state of [XXX]. I have suffered greatly having to sleep on the streets due to this non-compliance. I request that the National Highway Traffic Safety Administration immediately investigate Hyundai Motor America Case Management for systemic compliance violations regarding Recall 263, and compel the manufacturer to replace the failed transmission assembly immediately at zero cost INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763396September 10, 2026
UNKNOWN OR OTHER
Electric oil pump failure in transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763479September 10, 2026
POWER TRAIN
Our vehicle does this all the time and has done so for almost two years. After starting the vehicle and then shifting to a gear, either drive or reverse. The vehicle does not always go into gear. When you take your foot off the brake to push on the accelerator, the vehicle will start to roll in the opposite direction if you are on a very small incline in the opposite direction. If you are on flat ground, the car will not move for a few seconds. If the incline is in the direction of your selected gear, you start rolling in that direction with no power from the transmission. In one to three seconds you get power to the transmission. This happens at any time of the day, from the very first start up, to anytime during the day when in use. If you stop to get gas and when you restart the vehicle it can happen. We have almost hit other cars and people several times from rolling backwards when we have drive selected because the transmission does not properly engage. Everytime it happens I say to the car, why are you doing this? The only reason we haven't hit anyone or another car is because I hit the brakes again very quickly once we start rolling backwards after we do not start going forward. Not sure if it is associated or not, but driving through the parking lot a few times in drive. We have lost all power to the transmission. You are driving along and without any visual indications or sounds, you just start slowing down. If you press on the gas more, it does nothing to increase the speed of the vehicle. It has only happened once to us on a road going 45 mph. The power came back after a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763167September 9, 2026
SERVICE BRAKES
Despite having the DCT software recall repaired, today the parking brake disengaged after the car was idling for a few minutes at my son’s school. It lurched forward, startling me, and then I was alerted that the emergency parking brake deployed. The rollaway could have injured a child in the parking lot. No alerts or lights have been on prior. Additionally, after the rollaway incident, I was stopped at a red light, and my brakes depressed halfway. The last few weeks the acceleration from stop is difficult, and the brakes shudder and partially depress, especially when driving over a bump - feeling every minor flaw in the road rattling beneath my foot on the pedal. To also be mentioned - I have retained an attorney to pursue a Magnusson Moss cash & keep settlement on the car. From June - August 2026 the car was out of service, 4 repair orders, 2 dealerships, and a FSE I demanded finally found & diagnosed faulty O-rings causing the freon to leak and the AC to fail. The car also smelled strongly of fuel one full day, and the dash & steering wheel felt hot to the touch - but no defect was found or diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762232September 4, 2026
UNKNOWN OR OTHER
Currently unknown on how the fire started, but something under the hood caught fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11761572September 2, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
Our vehicle has twice gone from parking to drive and moved on its own! Both times almost running over my wife
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11759564August 25, 2026
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
2024 Hyundai Santa Fe gasoline model. My VIN was included in Hyundai Safety Recall 263 / NHTSA Recall 24V-529 involving the Transmission Control Unit and potential damage to the dual-clutch transmission. On September 25, 2024, at fewer than 5,000 miles, the transmission failed and the vehicle was taken to a Hyundai dealership. The transmission repair/replacement was approved and the vehicle remained out of service until October 21, 2024. On June 5, 2026, the vehicle would not start and required towing to an authorized Hyundai dealership. The vehicle has remained at the dealership continuously since June 5 and has not been returned to me. The dealer has undertaken multiple unsuccessful repair/diagnostic efforts during the current visit. I am currently being told that the condition involves the engine/powertrain. Hyundai is now sending an engineer to the dealership because the condition remains unresolved. I am reporting this history because this vehicle experienced a transmission failure shortly after being subject to a federal transmission-related safety recall and has now developed another major engine/powertrain condition while still relatively new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759442August 25, 2026
ELECTRICAL SYSTEM, POWER TRAIN
2024 Hyundai Santa Fe VIN [XXX], June 2024 build, 62k miles. Vehicle experienced total loss of power and drive, matching NHTSA recall 24V-529 / 263 for DCT failure. Dealer is refusing to perform recall, refusing to provide diagnostic codes via email, and demanding title and all service records before any work. Dealer claims new engine needed but won’t provide proof. This is a safety defect and dealer is violating recall law." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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