Hyundai Santa Fe Complaints (2024)

192 consumer complaints on file.

#11641251February 7, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
This is for the Forward Attention Warning…..this feature is misleading. I can be looking straight at the road and it will beep at me. We need a way to turn it completely off. This alone causes me to look at the camera instead of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639512January 29, 2025
UNKNOWN OR OTHER, SERVICE BRAKES
I purchased a brand new 2024 santa fe xrt back in March of 2024. And around December my front end started shaking and I had bad vibrations in my front in when I was finally able to get it into the hyundai dealership in January they told me it was my front 2 rotors where warped my vehicle only has 13k miles and shouldn't have rotor issuses. Even though it was covered under warranty all the dealership did was resurface the rotors and said the vibration is gone. They also said if it does it again just to bring it back but a new vehicle shouldn't have warped rotor issues with less than 15k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639078January 28, 2025
UNKNOWN OR OTHER
The driver assist warning/dinging coffee cup is a distraction while driving. It can ding up to every 4 minutes. This is a feature that should be able to be turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635063January 9, 2025
UNKNOWN OR OTHER
Traveling back from Aurora Co to Iowa the Heating stopped working in three hours of our trip. A code came up and the Heating shut down. Which allowed the windshield to be frozen over while I was driving. Rain freezing to the windshield. Had to stop frequently because of code P007100. Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while Hyundai relies on an ambient temperature sensor for heating within the vehicle. It froze over while I was driving was driving. Other cars were driving just fine because they didn’t have heat within their car. So Hyundai needs to have a special recall on this for a safety concern and cold weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633433December 31, 2024
POWER TRAIN
The transmission is the problem that caused the vehicle to downshift while driving and resulted is a sudden jerk and slowdown in speed. My safety was at risk as the car slowed down suddenly and almost caused the vehicle behind me to rear end my vehicle. But luckily the other driver was able to stop. I previously brought the vehicle to Hyundai service (12/12/24) and they indicated that they couldn’t replicate the problem and there was no situation. The vehicle will be brought to the aforementioned service center again to check the situation (1/07/25). There were no warning the first time it happened, as mentioned earlier and after the second incident the car displayed the message that occurred the first time again which I have attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632551December 26, 2024
UNKNOWN OR OTHER
I had my vehicle serviced at Hyundai of Kirkland, located at 11800 124th Ave NE, Kirkland, WA 98034, on December 19th, 2024. During the service, the dealership did not inform me of any active recalls on my vehicle, nor did they address any recall-related issues. I believe it is their responsibility to notify customers of recalls and ensure proper servicing as required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630858December 16, 2024
FUEL/PROPULSION SYSTEM
When I first start my car for the day, I get an error message, which says transmission error get transmission checked immediately. I’m unable to put my car into gear and when I try to go forward the transmission acts as if insufficient transmission fluid and does not accelerate properly and go into gear. I went to a Hyundai dealer in October 2024!to get the car serviced. The Hyundai dealer flushed the transmission system For a while I no longer got the transmission error message on the dash. A few weeks later I had the transmission error again and the car would not go into gear. I took the car in for a second time to be serviced by Hyundai dealer They said that they reset the software. About a week later I got the transmission error message again, along with the difficulty of engage in the transmission. The workaround I had for this was to turn the car off and turn it back on again and that would get rid of the transmission error message until the next day. I plan to take my car in to a Hyundai dealer this week and report to them that I’ve been having this transmission error message almost daily for the last week. This problem makes the car feel unreliable, and it is a potential safety risk to not be able to accelerate and change gear when operating the vehicle. The car also lurches foreard slightly after parking and turning off thr ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630741December 14, 2024
POWER TRAIN, BACK OVER PREVENTION: WARNINGS
On December4th 2024 my car rolled forward into a barrier post. I stopped to get air in my tires and the Parking Allert went off as I got near the barrier post. I then parked my car. I left my car running and driver door partially opened. I dropped the valve cap between the spokes of the last tire being filled. So, I got into the car and backed up about three feet to get the cap. Parked the car got out and it rolled forward into the barrier post. I was completely out of the car but just by my driver door. I tried to get back in but it was too quick. Subsequently, I drove to work to let my supervisor know i would need time to go to the dealership. I was concerned air bags would deploy since that didnt happen. Also because the car didnt stop on its own felt the integrity of systems were questionable. So, I repeated the steps at work like the incident. Except, I stayed in the car. The car beeped and the dash said Shift to P when my door was open and placing in drive and reverse. I NEVER got any indications of such when the car hit the barrier. I found the two DTC's that showed on my Hyundai App were related to DTC U110387 and U110382. I had 99 miles on the car having purchased it with 15 miles on it. The original date of these DTCs is Aug 27th, 2024, with a last reported Aug 30, 2024. I see recalls 24V529000 and 24V246000. I don't know if they are related. but this has to be addressed. My car is at the dealership being repaired and my insurance rate will no doubt go up and the value of my car down. This isnt right.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11627889November 29, 2024
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
2024 Models appear to not allow disabling the "Consider taking a break" alert even when disabling the "Driver attention warning" feature. This alert appears to go off on imperfect roads at seemingly random intervals when the car "thinks" you are driving improperly. The alert is abrupt, jarring, and unsafe in my option. I have no idea why they would release a model where you can't disable it when in previous models you easily could. It appears this is a common problem from my research online and I don't think Hyundia has made any steps to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625702November 16, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
THE CRUISE CONTROL USES A CAMERA , THE IS SUPPOSED TO WATCH YOUR EYES , TO MAKE SURE YOU ARE WATCHING THE ROAD . UNFORTUNATELY , IF YOU ARE WEARING GLASSES ( WHICH I MUST WHEN I AM DRIVING ) THE LIGHT REFLECTING OFF THEM MAKES THE UNIT THINK I AM NOT WATCHING THE ROAD . FOR BACKROUND, I WAS A HIGHWAY PATROL OFFIGER FOR 30 YEARS . I AM VERY ATTENTIVE TO THE ROAD AHEAD OF ME . IT SEEMS HYUNDAI KNOWS OF THIS PROBLEM , WHICH SUDDENLY DISENGAGES THE CRUISE CONTROL , CAUSING RAPID DECELERATION OF THE VEHICLE . AT HIGHWAY SPEED , THIS IS VERY DANGEROUS . IT HAS BEEN NOTED ON MANY FORUMS , AND MY DEALER KNOWS ABOUT THE PROBLEM , BUT THERE IS NO WAY TO DISCONNECT THE CAMERA FROM THE SYSTEM . THIS IS REALLY AN ACCIDENT WAITING TO HAPPEN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625615November 15, 2024
POWER TRAIN
The contact owns a 2024 Hyundai Santa Fe. The contact received a notification of NHTSA Campaign Number: 24V529000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624601November 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN
My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an accident if I had been on a busy highway. Further testing revealed an abnormal noise at 1500 RPM in multiple gears. The vehicle has been towed back to the dealership, but there's no word yet on when it will be fixed. Hyundai has been contacted multiple times, as the car has been awaiting parts and undergoing repairs for over four months. They don't seem to be taking these safety issues seriously nor helpful in resolving the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623881November 6, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot cameras work intermittently. When the cameras do not work a green video screen is displayed on the driver's video dash screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623316November 3, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
We purchased our '24 Santa Fe hybrid on 9/18/24 new with no problems. On 10/8/24, about three weeks later, I was stopped at a stoplight after exiting the freeway. When the light turned green, I accelerated and felt a clunk, then the car would not accelerate past about 30 mph. Several warning lights came up on the dash. I could hear the engine revving, but it felt like it wouldn't go into the next gear. I thought I could make it to the dealership, which was only a few miles away. But at the next stoplight, I was stopped in a turn lane, and when I pushed on the gas nothing happened. I tried shifting back and forth from park and restarting the car, but nothing helped. The car would not accelerate at all. CHP shut down the intersection and helped me push the car to the side of the road, where I waited for a tow truck. The car was towed to Folsom Lake Hyundai, where it was purchased. Warning lights said "Check hybrid system," "Transmission control system" and "Driver assistance system." The app listed these codes under POWERTRAIN issues: DTC P198500, DTC P178400. We picked up the car from the service center on 10/11/24. They said a wire came loose from the oil pump, so they reattached it according to factory direction and it's fixed. 5 days later, on 10/16/24, the car stalled again. This time on the freeway. I entered the freeway and accelerated, then felt a similar clunk and got the same warning lights. This time, the car would not accelerate at all. I stopped on the side of the freeway and was towed to Folsom Lake Hyundai again. It took almost 2 weeks to repair, but they said the same thing happened again. The same wire came loose, causing the car to stall. Their solution was to reattach it again and wish me luck. They said maybe I drove on a bumpy road, but there's nothing else they can do but reattach it and get it out the door. I do not feel like this is an adequate repair and we are now worried that the car will stall again in the coming days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621674October 24, 2024
UNKNOWN OR OTHER
If am wearing my sunglasses or I am holding the steering wheel in a certain way my car will assume I am not looking at the road and turn off my cruise control. If I do not take my sunglasses off right away or move my arm my car starts breaking and alerts me to take control of me vehicle. My driver Attention setting is off. I have almost been rear ended twice because of this. Hyundai has acknowledged that is this a serious design flaw and a safety concern but has no solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619875October 15, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle has a Driver Attention Alert System which track driver's eye and head movement to determine driver attention levels. This system can be disabled outside of using Cruise Control through the setup menu. However, when in Cruise Control, this system CANNOT be disabled. Unfortunately, if you're wearing sun glasses the system declares the driver is inattentive and produces a distracting aural and visual warning. If no action is taken the vehicle will automatically come to a stop, even on the freeway! This option is a driver distraction and does not allow the driver to wear sunglasses increasing the risk of motor vehicle accidents. Several customer have complained to Hyundai about this system. there needs to be driver-selectable option to enable/disable, even in Cruise Control mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619393October 11, 2024
VISIBILITY/WIPER
I have owned my vehicle since July 29th 2024 and have now replaced two windshields on my car. It has less than 6000 miles on it. I have looked online and many other people have had the same issues with Hyundai windshields. Something is not right with the glass itself, these tiny rocks should not be basically shattering my windshield while I’m driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619027October 9, 2024
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
car try to stop in highway, automatically acceleration doesn’t work and speed drop Down even try to push gas paddle it doesn’t run goes very slow speed goes down 30 m/h feel very danger and very scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618837October 9, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After car is idle, when pressing the gas, the car instantly stops as if you have slammed on the break, feeling like you have driven into a brick wall. The intensity of the stop causes you to jerk aggressively in your seat. This has happened on more than one occasion. Without a seatbelt it would cause injury as well as the possibility of causing an accident with other vehicles. When this happens, there were no warning lights or messages shown to indicate an issue. The vehicle is currently at the dealership as of 9/20/2024, they are trying to replicate the issue however it has been more than 2 weeks, and they have not found a resolution. They have run diagnostics tests and there was nothing that indicated the issue with the vehicle. As of today, 10/9/2024, the issue has not been resolved and the vehicle remains in the dealers possession.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618549October 7, 2024
ENGINE
The issue I have is related to the transmission and exactly what is outlined in the Hyundai Santa Fe recall 236. My car was not included in that recall though. But the problem is exactly the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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