Hyundai Santa Fe Complaints (2017)

972 consumer complaints on file.

#11252620August 31, 2019
ENGINE, POWER TRAIN
THERE IS A FEW SECONDS OF HESITATION WHEN TRYING TO ACCELERATE AT TIMES. FROM A DEAD STOP OR A SLOW ROLL WHEN TURNING, THE CAR WILL MOVE IN SLOW MOTION ONLY AND THE ANTI SLIP INDICATOR COMES ON LIKE YOU ARE ON A SLIPPERY SURFACE EVEN WHEN IT'S DRY. THEN IT ACCELERATES SUDDENLY. WE HAVE COME CLOSE TO HAVING SEVERAL ACCIDENTS BECAUSE OF THIS. WE HAVE TAKEN OUR VEHICLE IN OVER 5 TIMES AND THE SERVICE DEPARTMENTS AT TWO DEALERSHIPS SAY THEY CANNOT REPLICATE IT AND BRUSH US OFF. THIS IS A HUGE ISSUE AND NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252291August 29, 2019
ENGINE
CAR DIED WHILE DRIVING ON ROAD. ENGINE KNOCKING. NO INDICATOR LIGHTS TO WARN ME THAT SOMETHING WAS GOING TO HAPPEN. ENGINE FILLED WITH SLUDGE EVEN WITH OIL CHANGES. ENGINE KNOCKING AND FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243023August 10, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WRONG TIRE PRESSURE READING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241901August 5, 2019
POWER TRAIN
ON MARCH , 19 2019 AROUND 5:00AM I WAS ON MY WAY TO WORK LIKE NORMAL. AS I WAS GETTING ON THE 60 FREEWAY AT ABOUT 45 MILES PER HOUR MY CAR SHUT OFF WHILE DRIVING. I HAD NO POWER STEERING BUT I COASTED TO A STOP IN THE RIGHT LANE OF FREEWAY TURNED MY CAR BACK ON AND DROVE ABOUT 500 FEET AND THE SAME THING HAPPEN BUT THIS TIME IT WOULD NOT TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220861June 18, 2019
ENGINE
THE VEHICLE SHIFTS EXTREMELY HARD FROM A STOP AND WHEN IN LOWER GEARS IN MOTION. YOU PUSH THE ACCELERATOR TO GO AND IT SLOWLY RESPONDS AND THEN IT SHIFTS VIOLENTLY SOUNDING LIKE SOMETHING FELL OFF THE BOTTOM OF VEHICLE AND JERKS THE WHOLE VEHICLE AND PASSENGERS INSIDE. VEHICLES BEHIND US COME VERY CLOSE TO HITTING US WHEN THIS OCCURS AND THE VEHICLE HAS NOT MOVED YET AS NORMALLY EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218117June 5, 2019
UNKNOWN OR OTHER
WHILE DRIVING WESTBOUND ON I-80 ON SUNDAY, JUNE 2, 2019, AT 2:33 PM THE FRONT PORTION OF THE PANORAMIC SUNROOF EXPLODED WITH THE SOUND OF A 12 GAUGE SHOTGUN. THE GLASS WENT FLYING AND CAME INTO THE VEHICLE. NO PRIOR DAMAGE TO THE SUN ROOF AND THE AIR TEMPERATURE WAS 64 DEGREES. WE WERE TRAVELING AT 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217441June 3, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR WOULDN'T START HAD MY CAR FOR SERVICE. I WAS CHARGED A SERVICE FEE WHICH THEY WOULD TELL ME WHATS WRONG WITH THE CAR. I WAS ONLY TOLD THE BATTERY WAS AN ISSUE. THAT WAS REPLACE. THE PERSON WHO ATTEND ME DID NOT TELL ME ANYTHING ABOUT GETTING AN OIL CHANGE OR ANY OTHER PROBLEMS IN FEBRUARY. WENT BACK IN APRIL BECAUSE MY CAR STOP RUNNING TURNED OFF IN THE MIDDLE OF THE ROAD. WENT BACK TO THE SAME DEALER I NOT FIX CARS SO WHEN I GET SERVIVE FOR THE VEHICLE. I WOULD THINK SOMEONE WOULD TELL ME OTHERWISE BUT NO. I TOKE IT BACK I WAS TOLD THE VEHICLE DOESNT HAVE WARRANTY. THAT IT EXPIRED BUT IN THE SYSTEM THERE WAS NO WARRANTY EVEN RECORDED. NOW I AM STUCK WITH HARASSMENT CALLS ABOUT A VEHICLE I NO LONGER HAVE DUE TO LACK OF MAINTENANCE. I PURCHASE THE VEHICLE LAST YEAR IN JUNE 2019. I DIDNT HAVE THE CAR FOR THEN A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210121May 27, 2019
ELECTRICAL SYSTEM, SEAT BELTS
MY CAR JUST TURNED OFF. WHILE I WAS DRIVING UNDER 15 MILES, IT TURNED OFF, THIS HAS HAPPENED 3!TIMES SINCE I GOT THE CAR. THE SEATBELT IN THE 2ND ROW BEHIND THE PASSENGER SEAT SOMETIMES DOESN'T WANT TO LOCK. THE DEALERSHIP SAID THAT THEY WEREN'T ABLE TO RECREATE THE PROBLEMS SO THERE'S NOTHING THAT THEY COULD DO ABOUT IT. I SPOKE TO THEIR CORPORATE OFFICE AND SENT EMAILS AND NO ONE CAN FIX THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206463May 9, 2019
ENGINE
ON HIGHWAY AND ENGINE SUDDENLY DECELERATES, NO THROTTLE RESPONSE, WON'T GO OVER 40 MPH, ENGINE LIGHT BLINKS. IN FOR SERVICE 2 TIMES IN 2 DAYS FOR THE SAME ISSUE. SERVICE TELLING ME IT IS THE KNOCK SENSOR OR WIRING. CAR HAS ONLY 7950 MILES. CAMPAIGN #953 RECALL DONE AT 7400 MILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205494May 3, 2019
ELECTRICAL SYSTEM
CAN WAS SITTING FROM 7:00 PM ON 5/2 AND WE WOKE TO FULL ON FIRE FROM REAR OF VEHICLE AT 4:50 AM ON 5/3 - FIRE CO BELIEVES ELECTRICAL
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11204635April 29, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS MAKING A LEFT TURN ON TO A STREET GOING UPHILL AND MY 2017 HYUNDAI SANTE FE SPORT AWD ULTIMATE HESITATED FOR APPROXIMATELY 10 SECONDS. WHEN I PRESSED THE GAS I COULD NOT GET SPEED. MY TRACTION LIGHTS BLINKED ON AND OFF. I HAD TO FLOOR THE GAS TO GAIN SPEED. THIS IS EXTREMELY DANGEROUS. I COULD HAVE BEEN T- BONED OR HIT FROM BEHIND IF THERE WAS TRAFFIC ON THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193004April 1, 2019
STEERING
STEERING WHEEL BEGAN TO GET HARD LIKE STICKY WHEN TURN IT OVER RIGHT OR LEFT, NEEDING MORE POWER TO DRIVE THE VEHICLE AND PUTTING ME IN RISK WHEN REACH 60 MILES PER HOUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191434March 25, 2019
SEATS, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SEAT MADE AN ABNORMAL SQUEAKING SOUND. THE SEAT LEANED TOWARDS THE CONSOLE AND SQUEAKED NONSTOP WHILE DRIVING. IN ADDITION, THE REAR WINDSHIELD WIPER DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON HYUNDAI (649 DUNN RD, HAZELWOOD, MO 63042, (314) 548-0956) WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, AN APPOINTMENT WAS MADE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,747.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190247March 20, 2019
ENGINE
TL* THE CONTACT'S CLIENT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT WAS A LAWYER AND STATED THAT HIS CLIENT'S VEHICLE STALLED. THE CLIENT ATTEMPTED TO MERGE ONTO THE HIGHWAY, BUT COULD NOT ENTER THE ONRAMP BECAUSE THE VEHICLE STALLED. THE VEHICLE WAS IMMEDIATELY PULLED OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DANBURY HYUNDAI (102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT DID NOT KNOW IF HIS CLIENT'S VEHICLE WAS REPAIRED BECAUSE THE MECHANIC DID NOT PROVIDE A STRAIGHT ANSWER. THE CONTACT'S CLIENT WAS INSTRUCTED BY THE LAWYER NOT TO RETRIEVE THE VEHICLE UNTIL THERE WAS CONFIRMATION THAT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE MANAGER WAS ASSIGNED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185835March 11, 2019
ENGINE
ENGINE STARTING MAKING A KNOCKING NOISE. BROUGHT INTO DEALER AND WAS TOLD IT HAD COMPLETE ENGINE FAILURE DUE TO BROKEN BEARING AND I WOULD NEED A NEW ENGINE. DENIED REQUEST THROUGH WARRANTY. ONLY AROUND 43000 MILES ARE ON THE CAR. HYUNDAI INFORMED ME IT WAS DENIED DUE TO OIL NOT BEING CHANGED PROPERLY AS EVIDENCED BY TWO AREAS OF SLUDGE ON THE INSIDE OF THE HOOD OF THE ENGINE. SERVICE RECORDS BROUGHT TO HYUNDAI SHOWING OIL WAS CHANGED WITHIN THE 7500 MILE AS INDICATED ON HYUNDAI'S WEBSITE AND OWNERS MANUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185575March 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CARBON MONOXIDE INSIDE THE CABIN WHEN TRAVELING ON THE FREEWAY ABOUT 70 MILES AN HOUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183958March 4, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
NAVIGATION SCREEN DOES NOT TURN OFF AFTER THE IGNITION IS TURNED CAUSING THE BATTERY TO DRAIN AND CAR WILL NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182026February 22, 2019
POWER TRAIN
WHILE I AM DRIVING AND MY CAR IS CHANGING GEARS, IT DOES FINE UNTIL ITS IN FOURTH GEAR. THE RPM WILL GO TO ABOUT 2,800 UNTIL IT CHANGES TO FIFTH GEAR. ONVE ITS IN 5TH GEAR THE RPM WILL GO INTO A "NEUTRAL" STATE AND REV FROM 4,700 RPM TO 5,700 WITHOUT ANY ACCELERATION. THIS HAPPENS WHEN ACCELERATING UP A FREEWAY ENTRANCE . I HAVE BEEN TO THE DEALERSHIP 3X NOW AND ALL THEY KEEP SAYING IS THE TRANSMISSION NEEDS AN UPDATE. AND THE ADAPTIVE VALUES NEED TO BE RE- LEARNED. I HAVE NOW HAD MY TRANSMISSION FLUID FILLED ONCE AND THEN I PAID TO GET A TRANNY FLUSH. AND ADADPTIVE VALUES RESET TWICE. NOTHING HAS CHANGED. I HAVE 38,000 MILES AND THIS HAS BEEN GOING ON FOR ABOUT THE LAST 15,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181759February 22, 2019
SUSPENSION
KNOCKING NOISE UNDERNEATH THE FRONT PASSENGER SIDE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179770February 13, 2019
ELECTRICAL SYSTEM, ENGINE
CAR COMPLETELY SHUT DOWN WHILE DRIVING AT A SLOW SPEED TURNING RIGHT FROM A STOP SIGN, WAS LUCKY TO BE ABLE TO PULL OVER TO SIDE OF ROAD. ALL ELECTRICAL/COMPUTER SHUT DOWN, ENGINE CUT OFF. RESTARTED BUT ENGINE SPUTTERS, FEELS LIKE IT IS TRYING TO SHIFT GEARS WHILE STILL IN PARK. IT WAS A VERY UNSAFE SITUATION. WAS NOT ABLE TO GET STARTED TO DRIVE HOME. ONE WEEK EARLIER I NOTICED THE COMPUTER ACTING UP WHEN I FIRST STARTED UP, BUT RESTATED AND DROVE ANYWAY (NO PROBLEM THAT TIME WHILE DRIVING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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