Hyundai Santa Fe Complaints

864 consumer complaints on file.

#11745782June 22, 2026
UNKNOWN OR OTHER
On May 30, 2026, my 2024 Hyundai Santa Fe was involved in a multi-impact interstate collision in the Sandy Springs/Atlanta area while traveling with my family which includes 1 year old kid. The vehicle was struck from behind, spun out, and impacted the concrete highway barrier multiple times before coming to a stop in the travel lanes. The collision resulted in substantial structural vehicle damage, and occupants sustained head concussions and bruising. The airbag system did not deploy during the sequence of impacts. I am submitting this report to request an evaluation of the crash parameters and deployment logic to determine whether the system operated within its intended safety design specifications under these specific multi-impact conditions. I don't have the footage but i have seen on police laptop of the incident.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11745518June 21, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
I have videos of these two incidents and others that I could not upload. While driving on the PA Turnpike at 4:25PM on 5/22/26 75 mph my accelerator pedal stopped responding, my front collision warning light, engine, EPB, and numerous other lights came on across my dashboard despite there being no contact with any object and my speed rapidly dropped. The front camera came on as if there was an object too close. I was in the middle lane. While I was trying to move to the shoulder there were tractor trailers behind me and to my right that began flashing their lights because my speed drastically dropped and was unable to safely stay with the flow of traffic in the heavy rain. While still in Drive car started changing through notices on my digital screen "Check Blind-Spot Safety system" "Check Forward Safety system" with the car crash icon, and "Check Driver Attention Warning (DAW) system." Then I began trying to press the accelerator pedal again and the car would not move at all but the tachometer was going to 2x1000rpm. When I turned the car off and turned it back on again the engine light was still on, but the accelerator pedal was responsive. About an hour later when the tow truck driver from AAA attempted to drive the car on to the flat bed the accelerator pedal was unresponsive again. This was at least the fifth time my vehicle had lost propulsion without warning. Every prior time Bowser Hyundai had different reasons for the failure, made a repair, and said it was safe to drive. Another incident occurred 4/7/2026 using cruise control at 84 mph when the car unexpectedly lost propulsion. The accelerator was again unresponsive, I was on the turnpike with two children in the vehicle. I steered towards the shoulder and the car slowed to a stop. After that incident, Bowser Hyundai replaced the transmission on the car. They notified me on June 18 that they believe they fixed the problem again but I don't feel the vehicle is safe for my family and worry it will be deadly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745502June 21, 2026
UNKNOWN OR OTHER
Child opened the back hatch (as instructed). The child then pressed the button to close the back hatch. Fingers were trapped at the bottom of the hatch, and the hatch “clamped” into position. The interior hatch release was not sufficiently intuitive for the chiller to remove the trim and slide the tab, resulting in the child being trapped for 10-15 minutes before help arrived.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11745481June 21, 2026
SEAT BELTS
The middle row left side seat belt does not buckle. We made sure everything is clear in it, it is not dirty. We have had issues with it clicking to lock since we purchased the car last March 2025. It does not work at all now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745178June 19, 2026
TIRES
Pirelli Scorpion MS 255/45r20 105, was driving at low speed in flat smooth parking lot when the tps monitor went off. I went from 35 psi immediately to 19 and dropped 1 psi poer second as a i parked. by the time i parked i had 12 psi. notices side wall blew out. same issue as my other tire on my last report. AAA driver stated it looked like product malfunction or dry rot. Tire had 13,111 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745177June 19, 2026
TIRES:SIDEWALL
pirelli tire has less than 13k miles on it. car was parked outside. came back and the tire was deflated in minutes. found the leak to be on the inside outer wall. just blew out on its own. had the same problem with the passenger front. same tire same issue 3 weeks later. will ber making a separate complaint. they are both a pirelli scorpion ms 255/45r20 105
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744626June 16, 2026
WHEELS
I had a flat tire. When I recently bought the Hyundai Santa Fe Hybrid, I did not think to ask about a spare tire, they have been standard on every car I bought in the past. However, this car did not have one and I had a flat tire. They provide a sealant which is supposed to get you to a tire repair shop to get the tire fixed. That was worthless. Not having a spare is dangerous if you are caught with a flat tire in a remote area with no cell service. In addition, I had to pay $144 to get towed to a tire repair shop to get a $15 repair completed. Common sense has been replaced with greed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744065June 14, 2026
SEAT BELTS, POWER TRAIN
We just brought this vehicle in for the ongoing transmission problem (previously reported to your agency after the car self-accelerated), as well as the missed seatbelt recall that was not addressed at the last dealership. I advised the service advisor that the seatbelt recall needed to be fixed. The service advisor contacted us several hours later to tell us that they were replacing the transmission. 10 days later we picked up the vehicle after the transmission replacement, and the service advisor told us they did not do the seatbelt repair, citing lack of parts and/or special order. I asked if this was a safety issue and if I should leave the vehicle with them for longer, but was told not to worry about it, and to bring the vehicle back at another time. Fast forward to today, and the vehicle is rolling forward when we start it. This is worse than the way it rolled forward before the transmission replacement. Coupled with the disregard for the seatbelt recall, I believe there is a serious safety issue with this vehicle. I have notified Hyundai Corporate, as well as our attorney, and will be contacting the dealership to drop the vehicle off. I have a video recording of the car rolling forward during startup, but it appears I cannot upload it here. I have forward that video to the above mentioned entities, and am happy to share it with your agency as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743672June 12, 2026
POWER TRAIN
I have had my vehicle inspected twice for an intermittent issue with the rear driver's-side brake light. The brake light continues to go in and out even though the issue has not been identified during inspection. Multiple people have informed me that the brake light was not working, but when checked later, it was functioning again. Because the problem is intermittent, I am concerned that it has not been properly diagnosed. In addition, I have experienced ongoing transmission and drivability concerns. While stopped at traffic lights, the vehicle has occasionally accelerated unexpectedly or surged, and it can be difficult to shift into gear to proceed. I have also experienced hard shifting when moving from Park or Reverse into Drive. These symptoms continue to occur despite being told that no problems were found during inspection. I am requesting a more thorough diagnosis of both the brake light issue and the transmission/drivability concerns, as these problems are ongoing and may present a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743648June 12, 2026
VISIBILITY/WIPER
Driving down the road and the sunroof just exploded. No rock, no nearby cars that could have kicked something up. Just crumbled in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743508June 11, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
We were at full stop with Auto Hold feature enabled. Car lurched / jumped forward with no depression of the gas pedal. This caused us to strike the car in front of us.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11743243June 10, 2026
ELECTRICAL SYSTEM, SEAT BELTS
Hola, he llevado mi coche al concesionario 4 veces las 2 primeras veces me dijeron que eran recall el auto en parking siguió caminado los volví a llevar después de 20 días dijeron que unos roedores se habían comido el harness ese fue el diagnóstico que me dieron hablé con el seguro y el seguro iba a pagar pa reparación cuando les pidió foto del problema cambiaron la versión de que no que disculpa que no está comido por roedores cuando ellos me dieron un papel que decía eso me cobraron 570 diales por otro diagnóstico ya el seguro no quiso arreglar eso pude una queja con Hyundai motor y nada nadie se hace responsable e llevado el auto a 3 talleres diferentes y nadie sabe que tiene el auto y el dealer cada vez que fuy me decía una cosa diferente que puedo hacer al respecto
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11743203June 10, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle: 2022 Hyundai Santa Fe | Current Mileage: 140,000 Description of Safety Defect: While operating a 2022 Hyundai Santa Fe at speed, the vehicle suffered a sudden, complete, and catastrophic loss of motive power in the middle of a live, active roadway without any prior warning or dashboard indicator lights. The transmission abruptly dropped out of gear and the engine shut down entirely, trapping the driver and three young children in active traffic and creating an immediate, life-threatening highway safety hazard. The vehicle was towed to Sport Durst Hyundai in Durham, NC, where technicians confirmed a total internal transmission failure where the gears fail to engage. This exact mechanical failure mechanism directly mirrors the severe engineering defect detailed in NHTSA Campaign Number 22V746000 (Hyundai Safety Recall 236) for electric oil pump failures causing a sudden loss of drive power. Hyundai Motor America Corporate Case Management has issued a flat denial of all safety and goodwill repair coverage based strictly on the vehicle's 140,000 miles, claiming that mileage absolves them of product liability for a catastrophic drivetrain safety defect that endangered three young children. Furthermore, the franchise dealership is actively withholding the GDS diagnostic failure scan codes from the consumer, calling them "internal documents" to actively suppress federal evidence of this safety failure. Further, the authorized Hyundai dealership engaged in deceptive practices by refusing to put anything in writing, and refusing my request for any diagnostic information, including any report indicating diagnostic error codes, technician summary, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742763June 8, 2026
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2023 Hyundai Santa Fe. The contact stated that while driving and decelerating to approximately 10 MPH onto an exit ramp, the vehicle suddenly stalled and failed to restart. The contact noticed that there was blue smoke coming from the exhaust pipes, and several unknown warning lights and messages illuminated, including the Check Engine warning light. The vehicle was towed to the local dealer, who diagnosed that a fuel injector had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 35,652.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742638June 8, 2026
UNKNOWN OR OTHER
On 6/6/2026, my husband and I were driving on I70 west bound near the Golden CO exit. Out of nowhere, we heard a very loud pop sound and then heard wind over our head. The front sunroof spontaneously shattered. What component or system failed or malfunctioned, and is it available for inspection upon request? FRONT SUNROOF How was your safety or the safety of others put at risk? YES! Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO! NOT A SINGLE WARNING, NOTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742527June 7, 2026
TIRES
Component: TIRES Tire Brand: Pirelli Model: Scorpion (255/45R20) Vehicle: 2025 Hyundai Santa Fe Calligraphy Complaint Description: I have experienced two separate failures of the right‑rear Pirelli Scorpion 20" tire on my 2025 Hyundai Santa Fe Calligraphy within a four‑week period. Both failures occurred during normal driving on paved roads with no significant impact event. The first failure was a loss of air due to a puncture in the sidewall area. I was able to use the on board sealant kit to sufficiently repair the tire and get it to Belle Tire. The tire was replaced as the damage was on the sidewall on May 5, 2026. On June 6, 2026 while driving on HWY 75 in Ohio, the replacement tire on the same right‑rear corner also failed, again losing air rapidly and causing us to pull over to the side of the highway. Both failures occurred at low mileage and under normal driving conditions with no impact. This pattern suggests a potential safety‑related defect involving the OEM Pirelli Scorpion 255/45R20 tires used on the Santa Fe Calligraphy. I have since learned that many other owners of 2024–2025 Hyundai Santa Fe models equipped with these same 20" Pirelli Scorpion tires are reporting sidewall punctures, bulges, and repeated failures, often on the passenger‑side tires. Repeated tire failures on the same wheel position pose a serious safety risk, including the possibility of sudden blowouts at highway speeds. I am reporting this so NHTSA can investigate whether these tires or their application on this vehicle are defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742243June 5, 2026
SEAT BELTS, BACK OVER PREVENTION
The contact owns a 2025 Hyundai Santa Fe. The contact received notifications of NHTSA Campaign Numbers: 25V808000 (BACK OVER PREVENTION) and 26V218000 (SEAT BELTS). The vehicle was taken to the local dealer on several occasions, and the contact was informed that the parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was notified of the issue, but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742217June 4, 2026
POWER TRAIN, STEERING
Driving at 70 mph on interstate, driver adjusted hands on steering wheel and accidently pulled both paddles, shifting car into neutral. Fortunately, there was little traffic, and the driver was able to move to the side of the interstate, out the car into park and shift back to drive. This was highly dangerous. Losing control of the vehicle while traveling at 70 miles an hour could have resulted in death. This feature is completely unnecessary in a family SUV and is going to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742021June 4, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Beginning on 04/17/2026, my vehicle began displaying multiple safety-related dashboard warnings simultaneously, accompanied by audible alerts. The warnings included the Forward Collision Safety System, Blind-Spot Monitoring, Electronic Parking Brake (EPB), Stability and Traction Control, Lane Keep Assist, and AUTO HOLD — all activating at the same time. These warnings reappeared on several occasions and were photographed with date and location data embedded in each image. My vehicle was brought to Burlington Hyundai dealership, where a repair order was opened and a loaner was provided. The car was returned without the issue being fixed. Within days, the same warnings reappeared and the situation worsened. On multiple occasions, the engine shut off completely and the transmission shifted into neutral on its own while my vehicle was being driven at approximately 20 to 40 mph. On at least one occasion, the parking brake engaged automatically without any input from the driver. A dashboard photo clearly documents the message "Engine Off! Shift to N, then start engine." These failures are a serious danger to everyone on the road. When the engine shuts off while driving, normal steering and braking ability is lost. When the parking brake engaged on its own, the car stopped abruptly with no warning. Any one of these incidents could have caused a serious accident or injury. My vehicle was returned to the dealership for a second repair visit and a second loaner was provided. The dealership confirmed via text that the car was still in the shop but never followed up with a diagnosis or timeline. When the dealership was called directly, no update was provided. As of 06/04/2026, my vehicle has been at the dealership for at least 30 days across two visits — 11 days for the first and at least 19 days for the second — with no confirmed root cause, no completed repair, and no clear communication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741987June 4, 2026
BACK OVER PREVENTION
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while in reverse (R) on several occasions the rearview camera went completely white and the camera did not come on at all. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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