Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10108531January 19, 2005
VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE ACCELERATED WITHOUT WARNING. NO IMPACT REPORTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107509January 18, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106276January 13, 2005
VEHICLE SPEED CONTROL
2004 HYUNDAI SANTA FE - NEW - SUDDEN ACCELERATION/ LOSS OF BRAKING POWER--DEALER CLAIMS NO CONDITION FOUND - CAR IS NEW - 200 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109396December 21, 2004
ENGINE AND ENGINE COOLING
THE VEHICLE WOULD CUT OFF, THE STEERING WOULD THEN LOCK UP AND THE VEHICLE WOULD TURN ITSELF BACK ON AGAIN. *BF *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103992December 17, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LATCH ON MY LEFT BACK PASSENGER DOOR IS LOOSE. IT LOOKS AS IF THE DOOR IS NOT CLOSED ALL THE WAY. THE SCREWS THAT HOLD THE LATCH IN PLACE INSIDE THE CAR IS LOOSE. I HAVE HAD TO TIGHTEN IT WITH A SCREW DRIVER SEVERAL TIMES. I HAVE CHILDREN RIDING IN THE BACK SEAT OF MY CAR AND IF THAT LATCH EVER CAME TOTALLY OFF IT WOULD BE DISASTROUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102170December 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON PURCHASE OF MY VEHICLE, HYUNDAI SANTE FE, THE CAR HAS HAD TROUBLES. I HAVE HAD IT BACK TO THE DEALER MULTIPLE TIMES SINCE I PURCHASED THE CAR WITH THE SAME COMPLAINT. WHEN STARTING THE CAR AND PULLING OUT FROM A STOPPED POSITION THE CAR HESITATES 3 TO 4 TIMES BEFORE DRIVING SMOOTHL. IT FEELS LIKE THE CAR IS BUCKING OR HESITATING....I HAVE HAD IT TO THE DEALER ATLEAST 5 TIMES SINCE IT'S PURCHASE. THEY CAN NOT DUPLICATE THE PROBLEM. I HAVE TOLD THEM SPECIFICALLY HOW TO GET THE CAR TO DO THE PROBLEM HOWEVER THEY DO NOT FOLLOW MY INSTRUCTIONS. THE CAR NEEDS TO BE PULLED OUT OF THE PARKED POSITION WITH FORCE. (AS IF PULLING INTO A HIGH TRAFFIC AREA OUT OF A PARKING SPOT) IT OCCURS MORE OFFEN WHEN THE CAR IS COLD, BUT ALSO MAKES THE SAME HESITATION IF THE CAR IS WARM. HOWEVER, NEVER AFTER THE INTIAL ENGAGEMENT WHILE DRIVING. IT DOES NOT HAPPEN WHILE PARKED AT STOP LIGHT WHILE THE CAR IS RUNNING. IT OCCURS WHEN INITIALLY TURNING THE CAR ON. THIS PROBLEM HAS NOT LEAD TO AN ACCIDENT TO DATE, HOWEVER IT COULD IF NOT RESOLVED. IF PULLING OUT INTO A HIGH TRAFFIC AREA AND THE CAR DOES NOT ENGAGED AND GET UP TO SPEED, I CAN SEE BEING HIT BY ANOTHER CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098862November 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY HUSBAND AND I PURCHASED A 2004 HYUNDAI SANTA FE IN SEPTMEBER OF THIS YEAR (2004). 2 MONTHS LATER, THE ENGINE BLEW. HYUNDAI IS OFFERING ONLY TO REPLACE THE ENGINE. HOWEVER, THEIR LACK OF CUSTOMER SERVICE IS APPALING. NO ONE RETURNS MY CALLS, I CONSTANTLY HAVE TO FOLLOW UP WITH THEM. WE INITALLY FELT THAT A NEW COMPARABLE VEHICLE WAS MORE APPROPRIATE. THEY SEEM VERY UNCONCERNED THAT THE CAR DIED ON A HIGHWAY IN THE DARK AND THAT MY HUSBAND AND 6 MONTH OLD SON HAD NO HEAT FOR AN HOUR NOR THAT THEY COULD HAVE BEEN INVOLVED IN AN ACCIDENT WHEN THE ENGINE DIED. SAFETY OF THEIR CUSTOMERS SHOULD BE THE #1 PRIORITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098688November 11, 2004
STEERING
THIS VEHICLE IS AN "ALL WHEEL DRIVE". THE VEHICLE'S TRANSMISSION UNEVENLY DISTRIBUTES POWER AT AROUND 35-40 MPH - CAUSING THE VEHICLE TO PULL DANGEROUSLY TO THE RIGHT. THIS "JERK" OF POWER TO THE RIGHT OCCASIONALLY CAUSES ME TO ALMOST SWERVE OUT OF MY LANE OF TRAFFIC!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098377November 6, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ON NOVEMBER 5, 2004 AT APPROX 7:30 PM OUR 2003 SANTA FE WITH ONLY APPROX 14,000 MILES SUDDENLY "DIED" IN THE MIDDLE OF THE ROAD. ALL OF THE VEHICLE WARNING LIGHTS CAME ON, THE HEATER AND RADIO BEGAN MAKING STRANGE NOISES, THE HEADLAMPS FAILED, AND THE VEHICLE ENGINE STOPPED RUNNING AND WOULD NOT START, LEAVING THE VEHICLE IN THE MIDDLE OF THE ROAD, STRANDING ME AND MY PREGNANT WIFE, WITH NO LIGHTS OR FLASHERS IN THE MIDDLE OF THE ROAD ON A COLD NIGHT. HYUNADAI ROADSIDE SERVICE CONTRACTOR CROSS COUNTRY MOTORCLUB CLAIMED THAT IT WOULD TAKE OVER 3 HOURS TO GET THE VEHICLE TOWED, SO FINALLY 9 AFTER NEARLY 2 HOURS) COUNTY POLICE TOWED THE VEHICLE AS A TRAFFIC HAZARD TO FAIRFAX HYUNDAI. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099938November 5, 2004
SUSPENSION:FRONT
FRONT BRAKES REPAIRED, I WAS INFORMED THAT CONTROL ARM AND BALL JOINT ON RIGHT TIRE WERE BAD, PARTS WERE LOOSE AND NOT STATIONARY. *BF THE INSIDE OF THE FRONT TIRE WERE BALD ON THE INSIDE DUE TO THE WAY THE ALIGNMENT HAD CHANGED AS A RESULT OF THE DEFECTIVE PART. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097056November 3, 2004
ENGINE AND ENGINE COOLING
WHEN COMING TO A STOP, THE ENGINE REVVED AT A HIGH RATE. THE CONSUMER SHUT THE VEHICLE OFF APPLIED THE PARKING BRAKE TO TRY AND STOP THE ENGINE FROM REVVING. PLEASE PROVIDED ADDITIONAL INFORMATION. *JB ENGINE REVVED REPEATEDLY DESPITE BRAKE BEING PRESSED ALL THE WAY TO THE FLOOR AND CAR LEAPED FORWARD WITH EVERY SURGE AT LEAST 6 TIMES. DEALER COULD NOT FIND THE PROBLEM. THE CONSUMER TRADED IN THE VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098110November 1, 2004
ELECTRICAL SYSTEM
FAILURE: GAS GAUGE, ACCELERATION ISSUE, AND SEAT BELT SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098042October 30, 2004
ENGINE AND ENGINE COOLING
ON 10/23/04, MY 2003 HYUNDAI SANTA FE WITH 21,600 MILES, BEGAN TO EXPERIENCE A VERY LOW IDLE AND THEN STALLED OUT EACH TIME I HAD TO STOP AT A STOP SIGN OR A STOP LIGHT. I COULD START THE VEHICLE WITHOUT A PROBLEM EACH TIME BUT AS SOON AS I WOULD SHIFT INTO "DRIVE", THE CAR WOULD REPEAT THE LOW IDLE/STALL OUT PROCESS AND I COULD NOT MOVE THE CAR AN INCH. THE CAR HAD TO BE FLATBED TOWED TO THE DEALERSHIP. THE DEALERSHIP SAID THEY DROVE THE CAR AND HOOKED THE CAR UP TO THE COMPUTER BUT COULD NOT DUPLICATE OR FIND A REASON FOR THE PROBLEM. ON 10/29/04, TWO DAYS AFTER I PICKED THE CAR UP FROM THE DEALERSHIP WITH A CLEAN BILL OF HEALTH, THE EXACT SAME SCENARIO OCCURRED AGAIN AND THE CAR WAS AGAIN FLATBED TOWED TO A DIFFERENT DEALERSHIP TO TRY TO GET ANOTHER MECHANIC'S VIEW OF THE SITUATION. THEY ALSO COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS FOUND WRONG WITH THE CAR. I AM UNABLE TO RELY ON THIS VEHICLE BUT AM FRUSTRATED THAT 2 DIFFERENT HYUNDAI DEALERSHIPS CANNOT SEEM TO DISCOVER THE PROBLEM. THEY KEEP TELLING ME "THERE IS NOTHING WRONG WITH THE CAR".*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097384October 19, 2004
VEHICLE SPEED CONTROL
HYUNDAI SANTA FE SUDDEN ACCELERATION, ENGING RACING WHILE BRAKING. *BF *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097188October 19, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
WHILE DRIVING 35 MPH, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094932October 4, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED AT ANY SPEED WHILE DRIVING. INTERMITTENTLY VEHICLE WOULD RESTART. VEHICLE WAS TOWED TO THE DEALER ON TWO SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093310September 29, 2004
VEHICLE SPEED CONTROL
FEBRUARY WE PURCHASED A 2004 HYUNDAI SANTA FE FOR OUR SOON TO BE 16 YEAR OLD SON TO DRIVE. MOST IMMEDIATELY WE NOTICED AN INTERMITTENT PROBLEM WITH THE VEHICLE. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WILL STUTTER 3 TIMES AS IF IT WERE GOING TO DIE AND THEN IT RECOVERS. WE HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP AT LEAST 6 TIMES, THE MOST RECENT THIS MORNING. TODAY THEY WOULD NOT EVEN TAKE THE CAR IN AS THEY COULD NOT DUPLICATE THE PROBLEM AND HAD NO IDEA WHAT TO REPAIR. I TOOK COPIES OF OTHER NHTSA COMPLAINTS AND SERVICE BULLETINS WITH ME IN AN EFFORT TO HELP THEM WITH IDEAS, BUT TO NO AVAIL. THEY MADE AN APPOINTMENT FOR US TO COME BACK ON OCTOBER 20, 2004 TO SEE IF THERE ARE ANY UPDATES FROM HYUNDAI THAT MIGHT FIX THE PROBLEM THEN. AFTER LEAVING THE DEALERSHIP, THE VEHICLE EXHIBITED THE PROBLEM AND MY SON WAS ALMOST IN AN ACCIDENT. THE CAR HAS ONLY 3800 MILES ON IT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091405September 21, 2004
AIR BAGS:SIDE/WINDOW
I PURCHASED A 2004 SANTA FE HYUNDAI 8-25-04. ON 9-3-04 I WENT OUT OF TOWN. ABOUT 75 MI FROM MYHOME,I WAS DRIVING 65 MPH ON I-35 AND THE PASSENGER SEAT AIR BAG EXPLODED IN THE CAR. FORTUNATELY, NO ONE WAS IN THE SEAT. I DID NOT GET HIT BY ANY CAR, I DID NOT HIT A CHUCK HOLE OR ANY DEBRIE THAT COULD HAVE BEEN SEEN ON THE HWY. I IMMEDIATELY CALLED ALLEN SAMUELS SERVICE DEPT, TALKED TO PHIL AND HE SAID HE NEVER HEARD OF THAT HAPPENING AND TO BRING IT INTO THE SERVICE DEPT ON 9-7-04 WHICH I DID. THEY GAVE ME A RENTAL CAR; THEY SAID THE SEAT AIR BAG WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN IT WOULD BE AVAILABE. I HAD MY CAR THERE FOR 2 WEEKS. THEY CALLED ME ON 9-20 AND SAID THIS WAS NOT UNDER WARRANTY AND TO TURN MY RENTAL IN. I PICKED UP MY CAR AT THIS TIME. THE TECH TOLD ME I MUST HAVE HIT A SMALL OBJECT LIKE A PIECE OF WOOD AND IT HIT THE SENSOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091915September 13, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION VEHICLE SUDDENLY ACCELERATED AND LURCHED FORWARD. VEHICLE HAD BEEN TO DEALER ON 10 SEPARATE OCCASIONS, AND THEY WERE UNABLE TO LOCATE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091589September 8, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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