Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10310017February 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AND HE ATTEMPTED TO ACCELERATE, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE LUNGED FORWARD; THE DUPLICATE FAILURE OCCURRED WHEN HE SHIFTS TO REVERSE GEAR. THE FAILURE OCCURRED INTERMITTENTLY AFTER THE VEHICLE WAS PARKED AND THEN RESTARTED. THE DEALER STATED THAT THE DIAGNOSTIC TEST DID NOT INDICATE ANY ERROR CODES. HE CALLED THE MANUFACTURER THREE TIMES AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER AND IF THERE WERE NO CODES, HE WOULD HAVE TO PAY THE REPAIR EXPENSE. THE CURRENT MILEAGE WAS APPROXIMATELY 32,100. THE FAILURE MILEAGE WAS 28,546.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308637February 11, 2010
AIR BAGS:FRONTAL, EQUIPMENT
ON 01/02/2010, I BOUGHT A HYUNDAI SANTA FE LIMITED FROM A CAR DEALER NAMED SOUTHERN STATES IMPORTS IN RALEIGH. A FEW DAYS LATER, I NOTICED THAT THE FRONT SEAT PASSENGER AIRBAG OFF RED LIGHT STAYED ON OCCASIONALLY REGARDLESS OF THE WEIGHT OR POSITION OF THE FRONT SEAT OCCUPANT. AROUND THE SAME TIME, I NOTICED THAT THE CD PLAYER OCCASIONALLY AUTOMATICALLY TRIPPED OVER TO THE RADIO AND VICE VERSA. I CALLED THE DEALERSHIP AND RECEIVED CONFLICTING ADVICE ON WHAT I SHOULD DO AT THIS TIME. HOWEVER, I CHOSE THE ADVICE OF MY FIRST CONTACT PERSON AT THE DEALERSHIP AND DECIDED TO WAIT UNTIL EITHER OR BOTH MY COMPLAINTS OCCURRED AGAIN. TWO DAYS AFTER THIS DECISION, THE AIRBAG OFF LIGHT DID NOT GO OFF AS I WAS TRAVELING TO DOWNTOWN RALEIGH, NC. THE NEXT MORNING, I NOTICED THAT INSTEAD OF THE ENTERTAINMENT CENTER OPENING TO A CD MUSIC SET (SINCE IT WAS LAST ON CD), MUSIC FROM A RADIO STATION STARTED PLAYING. THE NEXT DAY- MONDAY, I DROPPED THE CAR AT THE DEALERSHIPS SERVICE DEPARTMENT. AFTER 2-3 DAYS OF TESTING, I WAS ASKED TO PICK UP MY CAR AND TOLD THEY WERE UNABLE TO DUPLICATE MY COMPLAINTS. BOTH DEALERSHIP AND USA HYUNDAI ADVISED ME TO BRING IT INTO SERVICE AS SOON AS I NOTICE EITHER COMPLAINT HAPPENING AGAIN REGARDLESS OF TIME. A FEW DAYS LATER (2-3 DAYS) THE SAME COMPLAINTS (AIRBAG AND RADIO PROBLEMS) RE-OCCURRED AND I DROPPED THE SANTA FE AT SOUTHERN STATES HYUNDAI DEALERSHIP SERVICE STATION WITH ONE OF MY SONS AT ABOUT 10. 15 P.M. OFCOURSE, I HAVE BEEN INFORMED BY BOTH DEALERSHIP AND US HYUNDAI THAT THEY PROBLEMS COULD NOT BE DETECTED OR DUPLICATED. AS A RESULT OF THE ABOVE PROBLEMS, I HAVE NO CONFIDENCE TO DRIVE THIS PARTICULAR HYUNDAI AND THE CAR IN QUESTION HAS REMAINED IN THE HANDS OF THE SOUTHERN STATES HYUNDAI DEALERSHIP AND/OR SERVICE DEPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308670February 11, 2010
SUSPENSION
TIRES START CUPPING AROUND 6,000 MILES ON NEW TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308302February 10, 2010
AIR BAGS
AIR BAG LIGHT COMES ON AND STAYS ON WHEN THE ENGINE IS STARTED AND RUNNING. ALSO, THE SEAT BELT DOES NOT RETRACT EVERY TIME WHEN I EXIT THE SUV. I HAVE HAD NO ACCIDENT OR ANYTHING I KNOW OF THAT MIGHT HAVE CAUSED A PROBLEM WITH IT. AS I CALLED THEM ABOUT IT HOWEVER, THEY SAY I MUST PAY FOR THE REPAIRS. THE VEHICLE HAS 82,000 MILES ON IT. I AM THE SECOND OWNER HAVING PURCHASED THE CAR WITH 45,000 MILES ON IT ABOUT 4 YEARS AGO. I HAVE BEEN ON LINE AND NOTICED THERE ARE A NUMBER OF OTHERS THAT HAVE EXPERIENCED THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308252February 10, 2010
VEHICLE SPEED CONTROL
2007 HYUNDAI SANTA FE, WE HAD A PROBLEM WITH THE CAR ACCELERATE WHEN THE BRAKES ARE APPLIED. WE TOOK IT TO BOUCHER FOR REPAIR. THEY SAID NOTHING WAS WRONG BUT THEY REPLACED THE COMPUTER BOX. THE CAR STILL HAS PROBLEMS IN COLD WEATHER. THIS ALSO LEAD TO BRAKE PAD FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308190February 9, 2010
FUEL SYSTEM, OTHER
EVERYTIME I REFUEL MY 04 HYUNDAI SANTE IT WILL NOT START. IT TAKES SEVERAL MINUTES BEFORE IT WILL STAY RUNNING AND I NEED TO CONSTANTLY GIVE IT GAS. IT DOES NOT MATTER IF I LEAVE THE CAR RUNNING OR NOT, IF ITS RUNNING IT SHUTS DOWN. ALSO TRIED USING DIFFERENT GAS BUT SAME PROBLEM. I HAVE GOOGLED THIS PROBLEM AND SEVERAL PEOPLE HAVE STATED THE SAME PROBLEM WITH THE EXACT SAME MAKE, MODEL, YEAR. THIS IS A KNOWN PROBLEM AND THEY SHOULD RECALL IT TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306276February 5, 2010
FUEL SYSTEM, OTHER
HYUNDAI, SANTA FE--2005. SOMETIMES AFTER STOPPING, WHEN YOU AGAIN PRESS THE ACCELERATOR TO RESUME DRIVING, THE CAR WILL SURGE AHEAD QUICKLY. THE SURGE IS NOT CONTINUOUS BUT DOES REQUIRE THE OPERATOR TO LET UP ON THE ACCELERATOR IN ORDER TO MAINTAIN CONTROL (NOT HIT THE CAR IN FRONT OF YOU). THIS PRIMARILY APPEARS TO HAPPEN AFTER MAKING A STOP THAT IS FOLLOWED BY AN IMMEDIATE RESUMPTION OF DRIVING. NO INCIDENTS HAVE OCCURRED THAT HAVE CAUSED ANY ACCIDENTS OR INJURIES AS OF THIS DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306672February 5, 2010
VISIBILITY
WE OWN A 2004 HYUNDAI SANTE FE AND HAVE BEEN HAVING PROBLEMS WITH THE SUN VISORS. THE DRIVERS SIDE SUN VISOR HAS BROKEN TWICE. IT NO LONGER HAS ENOUGH FRICTION TO HOLD IT UP AND HANGS DOWN IN THE DRIVERS LINE OF SITE. THE FIRST OCCURRENCE WAS REPLACED UNDER WARRANTY. THE SECOND WAS OUT OF THE WARRANTY PERIOD, 70,000 MILES, AND REPLACEMENT PART IS A $170. THE DRIVERS VISOR BLOCKING THE DRIVERS VIEW IS SAFETY ISSUE. I BELIEVE THIS MAY BE A COMMON PROBLEM AFTER IT HAS HAPPENED TO OUR VEHICLE TWICE. AVAILABILITY OF USED PARTS IS SCARCE DUE TO SO MANY PROBLEMS AND I HAVE FOUND OTHER REMARKS ONLINE ABOUT THE SAME PROBLEMS. THESE VISORS SHOULD BE RECALLED AND REPLACED BY HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306076February 4, 2010
SUSPENSION:REAR
THE REAR LOWER CONTROL ARM BROKE WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304948February 3, 2010
VEHICLE SPEED CONTROL
UNEXPLAINED ACCELERATION BETWEEN 30 AND 35 MPH. THERE WAS NO FLOOR MAT INTERFERENCE AND COULD NOT DUPLICATE THE ERROR TODAY. THIS WAS THE FIRST OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303546February 1, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING, THE REAR END BEGAN TO SLIP AS IF IT WERE ON ICE. HE WAS UNABLE TO CONTROL THE VEHICLE WHILE DRIVING 20 MPH. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE MECHANIC TOLD HIM THAT THE REAR TRAILING ARM WAS CORRODED. THE ENTIRE REAR END FELL DOWN DUE TO THE RUST. HE CALLED THE MANUFACTURER TO FIND OUT IF THERE WERE ANY RELATED RECALLS; HE WAS INFORMED OF RECALL 09V123000. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE CONTACT WANTED THE MANUFACTURER TO PAY THE TOWING FEE SO THAT THE VEHICLE COULD BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303720February 1, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKE PROBLEM IN A 2007 HYUNDAI SANTE FE VEHICLE WITH 29K MILEAGE. LEFT REAR BRAKE CALIPER STICKS INTERMITTENTLY CAUSING HIGH PITCH SQUEALING/SCRAPING NOISE AND HOT WHEEL HUB. MULTIPLE OTHER CUSTOMERS REPORT THE SAME ISSUE ON WEBSITE FORUM @HYUNDAI SANTE FE CARSPACE AUTOMOTIVE FORUM. MANY WITH MUCH LOWER MILEAGE CLAIMS. MY DEALER INSPECTED AND SAID NOTHING COULD BE FOUND WRONG. ROOT CAUSE ANALYSIS POINTS TO REAR BRAKE CALIPER ASSEMBLY RUSTS FROM SALT CORROSION AND CAUSES THE CALIPER TO STICK ON THE BRAKE WHILE DRIVING WITH FOOT OFF THE BRAKE. PROBLEM RESURFACED 50 DAYS LATER. WAITING FOR MY APPOINTMENT TO HAVE DEALER LOOK AT THE ISSUE READDRESS THE PROBLEM. HYUNDAI TECHNICAL SAFETY BULLETIN 08-BR-002 DATED 12/2008 CALLS FOR CLEANING AND GREASING THE PAD CONTACT SURFACE OF THE CALIPER CARRIER TO RECTIFY THE CAUSE. THIS DOES NOT ADDRESS THE ROOT CAUSE OF MATERIAL DEFECT OF RUSTING ON REAR BRAKE CALIPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302521January 27, 2010
ELECTRICAL SYSTEM, EQUIPMENT
HYUNDAI SANTA FE PURCHASED ON 12 SEPT 2009. DVD SCREEN NOT FUNCTIONING, COULD HEAR MOVIE NOT SEE IT. DEALERSHIP REPLACED SCREEN IN OCTOBER 2009. SINCE THEN, THE DVD RSE SYSTEM HAS INTERMITTENTLY CHANGED FROM DVD TO XM OR CD AT WILL. REAR PASSENGERS ARE NOT ABLE TO REACH THE DVD BUTTONS DUE TO AGE AND CHILD SAFETY SEATS. RSE IS LOCKED FROM FRONT CONTROLS. DVD SYSTEM CONTINUES TO SWITCH FROM DVD TO XM OR CD AT LEAST ONCE PER DAY CAUSING THE PASSENGERS TO BE BLASTED WITH HIGH VOLUME MUSIC. IN OCTOBER 2009, THE INTERNAL ELECTRICAL CONTROL SYSTEM (FOR DOORS AND WINDOWS AND SUCH) WAS REPLACED AND THE ALARM SYSTEM WAS RESET (IT KEPT ARMING ITSELF RANDOMLY). IN NOVEMBER 2009, THE ALARM SYSTEM WAS RESET AGAIN AND THE DVD PROBLEM WAS BROUGHT TO MECHANICS ATTENTION AGAIN. ALARM SYSTEM WAS FIXED BUT THEY COULD NOT REPLICATE THE DVD PROBLEM. TOOK CAR IN AGAIN 16 JANUARY 2010, WAS TOLD INTERTWINING OUTSIDE RADIO SIGNALS AND THE FACT I WORK ON A MILITARY BASE WERE CAUSING THE DVD TO SWITCH. FT SAM HOUSTON, TX IS MAINLY A MEDICAL TRAINING MILITARY BASE. MECHANIC REPLICATED PROBLEM BUT LATER TOLD SHOP MANAGER THAT HE COULDN'T REPLICATE THE PROBLEM WITH OUT DRIVING IN TOWN WHERE I NORMALLY DRIVE. MECHANIC AND REPAIR SHOP MANAGER STATED IT COULD NOT BE A LOOSE PLUG OR WIRING IT WAS THE RADIO SIGNALS. THIS OCCURS AT RANDOM AND I THOUGHT IT WAS FROM BUMPS IN THE ROAD UNTIL IT CONTINUED TO HAPPEN WHEN DRIVER WAS NOT TOUCHING THE STEERING WHEEL OR RADIO CONTROLS, AT STOP LIGHTS, AND ON SMOOTH ROADS. I RESEARCHED THIS PROBLEM AND FOUND A BLOG ON EDMUNDS STATING HYUNDAI HAS KNOW ABOUT THIS AND AUDIO PROBLEMS SINCE 2007 BUT NOTHING WILL FIX DVD PROBLEM.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302522January 27, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. SHE RECEIVED A RECALL LETTER AND THE DEALER ADVISED HER THAT THE REPAIR WOULD TAKE OVER 5 DAYS TO PERFORM DUE TO THE INTERNAL CORROSION OF THE REAR TRAILING ARMS. THE CONTACT DID NOT FIND THAT INFORMATION LISTED IN THE RECALL NOTICE, NHTSA CAMPAIGN ID NUMBER 09V123000; COMPONENT: SUSPENSION REAR OR THAT THE REPAIRS WOULD TAKE MORE THAN A FEW HOURS. THE CURRENT AND FAILURE MILEAGES WERE 32,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301747January 21, 2010
SUSPENSION:REAR
AT ABOUT 11:00AM ON SATURDAY, JANUARY 16, 2010, I WAS DRIVING MY 2001 HYUNDAI SANTA FE OUTBOUND ON ROOSEVELT BRIDGE IN WASHINGTON, DC. SPEED WAS ABOUT 30-40 MPH WHEN, WITHOUT WARNING, I LOST CONTROL OF VEHICLE, WHICH BEGAN TO FISHTAIL FIRST LEFT THEN RIGHT. MIRACULOUSLY HIT NOTHING AND WAS ABLE TO REGAIN STEERING CONTROL AND BRING VEHICLE TO A STOP AFTER ABOUT 3/10 OF A MILE. I LATER LEARNED THAT THIS EVENT WAS CAUSED BY A TOTAL FRACTURE OF THE DRIVER SIDE REAR TRAILING ARM OF THE VEHICLE. IT HAD FRACTURED AS THE RESULT OF EXCESSIVE CORROSION OF THE PART. VEHICLE WAS CARRYING NO LOAD BUT ME AS DRIVER AND DID NOT HIT A POTHOLE OR OTHER OBSTRUCTION. COULD HAVE BEEN EXTREMELY SERIOUS AT A HIGHER SPEED WITH TRAFFIC ON EITHER SIDE OF VEHICLE. I HAVE 50 YEARS OF DRIVING EXPERIENCE, MUCH OF IT IN SNOW AND ICE IN NEW ENGLAND, AND NEVER EXPERIENCED TOTALLY SUDDEN AND UNEXPECTED LOSS OF CONTROL LIKE THIS. I UNDERSTAND THAT NHTSA HAS STUDIED THIS SITUATION AND THAT HYUNDAI HAS A RECALL IN "SALT BELT" STATES ONLY (INCLUDES DC AND MARYLAND BUT REMARKABLY NOT NORTHERN VIRGINIA WHICH IS THE AREA OF VIRGINIA IN WHICH I LIVE). SEEMS RIDICULOUS THAT DC AND MD ARE INCLUDED, BUT NOT NORTHERN VIRGINIA DESPITE THE FACT THAT SO MANY NORTHERN VIRGINIANS DRIVE IN DC AND MARYLAND EVERY DAY. I HAVE RETAINED THE FRACTURED PART WHICH I HAD REPLACED. HYUNDAI IS NOW TELLING ME THAT PASSENGER SIDE REAR TRAILING ARM HAS NO RUST. THIS SEEMS STRANGE AND IS HARD TO BELIEVE GIVEN WHAT HAPPENED TO THE PART THAT IS ABOUT 6 FEET AWAY ON THE OTHER SIDE OF THE CAR AND GIVEN THAT BOTH ARE ORIGINAL PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300405January 20, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH UNDER NORMAL CONDITIONS THE CONTACT HEARD A LOUD NOISE AND BEGAN LOSING CONTROL OF THE VEHICLE; HOWEVER, HE WAS ABLE TO REGAIN CONTROL AND SHUT THE ENGINE OFF. THE CONTACTS MECHANIC DROVE THE VEHICLE TO HIS REPAIR FACILITY WHERE HE FOUND THAT RECALL 09V123000, SUSPENSION REAR WAS THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER ADVISED THE CONTACT WAIT SEVERAL WEEKS TO HAVE THE VEHICLE REPAIRED OR TRAVEL TO A DEALER WHICH IS 30 MILES AWAY. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300021January 16, 2010
VEHICLE SPEED CONTROL
I HAVE TWICE EXPERIENCED A DANGEROUS OCCURRENCE DURING ACCELERATION. I PRESS THE GAS PEDAL BUT WHEN I TAKE MY FOOT OFF TO DECELERATE, THE CAR CONTINUES TO GAIN SPEED AND BRAKING HAS NO EFFECT. IN EACH INSTANCE, THE ONLY WAY TO MAKE THE CAR SLOW DOWN OR STOP WAS TO PUT IT IN NEUTRAL AND FIND A SAFE PLACE TO ALLOW IT TO COAST UNTIL I COULD TURN THE ENGINE OFF. THE LAST OCCURRENCE I WAS GOING 75 MPH ON I-35, HAD TO SWERVE TO LEFT SHOULDER TO AVOID BEING SIDESWIPED. MY 5 YEAR OLD GRANDDAUGHTER WAS IN THE CAR WITH ME. I TOOK MY VEHICLE TO THE DEALERSHIP FOR REPAIR AND WAS TOLD BOTH TIMES THAT THE PEDAL MUST BE STICKING ON THE FLOOR MAT. AFTER THE SECOND EXPERIENCE, I LOOKED FOR SIMILAR STORIES ON THE INTERNET AND FOUND 5 RECENT POSTINGS OF THE SAME ISSUE HAPPENING TO OTHER PEOPLE. IF MORE THAN A COUPLE OF PEOPLE REPORT THE SAME ISSUE, SHOULDN'T HYUNDAI MAKE A DEDICATED EFFORT TO IDENTIFY AND CORRECT IT IMMEDIATELY OR RECALL THE VEHICLE ALTOGETHER? I DO NOT BELIEVE THE MAT IS CAUSING THE PROBLEM BECAUSE THE SECOND TIME IT OCCURRED I VISUALLY CHECKED THE MAT AND EVEN PULLED IT BACKWARDS WITH MY FEET WHILE TRYING TO FIND A WAY OUT OF TRAFFIC. IN ADDITION, IF THE PEDAL WAS STICKING ON THE MAT, WHY WOULD THE ONLY CORRECTIVE ACTION BE TO PLACE THE CAR IN NEUTRAL OR TO TURN THE ENGINE COMPLETELY OFF ? THEORETICALLY, WOULDN'T THE ACCELERATOR STILL BE "STUCK ON THE MAT" IN THIS INSTANCE? LAST AND MOST IMPORTANTLY, EVEN IF THE CLAIM OF THE MATS BEING THE PROBLEM IS ACCURATE, THESE MATS ARE THE SAME THAT CAME WITH THE VEHICLE WHEN PURCHASED. I ASSUME THEY ARE PRODUCED AND/OR APPROVED BY THE MANUFACTURER AS PART OF THE FINISHED PRODUCT AND, THEREFORE, HYUNDAI IS STILL THE LIABLE PARTY FOR ANY ACCIDENTS CAUSED BY THIS ISSUE. I HAVE REMOVED THE MATS ENTIRELY FROM MY CAR BUT I AM PETRIFIED TO DRIVE IT. DOES HYUNDAI REALLY WANT TO WAIT UNTIL A TRAGEDY OCCURS BEFORE CONSIDERING CORRECTIVE ACTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299043January 11, 2010
VEHICLE SPEED CONTROL
IN JULY 2009 AND AGAIN IN DEC 2009 I EXPERIENCE "SUDDEN ACCELERATION" IN MY 2002 SANTA FE WITH THE 2.7 V6 ENGINE. I HAD ABOUT 92,000 MILES ON THE ODOMETER IN JULY AND ABOUT 95,000 IN DECEMBER. BOTH TIMES THE "SUDDEN ACCELERATION" OCCURRED WHILE I WAS IN "MANUAL MODE". SOME REFER TO THIS AS "SPORT MODE". I WAS DRIVING IN THE MOUNTAINS ON PENNSYLVANNIA WHEN THESE INCIDENCES OCCURRED. THE FIRST TIME I WAS COMPLETELY STOPPED IN 1ST GEAR. THE CAR STARTED TO DRIFTED INTO THE ONGOING TRAFFIC BEFORE I REALIZED THAT THE ENGINE WAS ACCELERATING. ALL THIS TIME I WAS PRESSING ON THE BRAKE PEDAL AS HARD AS I COULD AND FINALLY STOPPED ABOUT 10-15 INTO THE ONCOMING TRAFFIC. LUCKILY, NO TRAFFIC APPROACHED DURING THIS INCIDENT. IT HADN'T HAPPENED AGAIN UNTIL I WAS IN THE MOUNTAINS OF PA AGAIN IN DEC 2009 IN "MANUAL MODE" BECAUSE OF THE HILLY, ICY ROAD CONDITIONS AT THE TIME. THE INCIDENT OCCURRED WHILE I WAS SHIFTING BETWEEN GEARS. MY WIFE DRIVES THE CAR ALMOST EXCLUSIVELY BUT NEVER USES THE "MANUAL MODE" HOWEVER, WHEN I DROVE IN THESE TWO SPECIFIC AFOREMENTIONED INCIDENCES I WAS IN "MANUAL MODE" ON VERY HILLY AND WINDY ROAD CONDITIONS. I AM PRESENTLY WORKING WITH MY HYUNDAI SERVICE MANAGER ON SEVERAL POTENTIAL FIXES TO THE PROBLEM. THEY ARE TAKING THIS SERIOUSLY BUT HAVE NO DEFINITIVE FIX FOR THE PROBLEM AS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298925January 10, 2010
TIRES
I OWN A 2007 HYUNDAI SANTA FE. I NOW HAVE 50K ON MY VEHICLE AND I AM GOING ON MY THIRD SET OF TIRES. THE LAST SET OF TIRES I BOUGHT COST JUST UNDER $900.00. IT HAS BEEN BACK TO THE DEALER THREE TIMES WITH ABOUT FIVE PHONE CALLS AND EVERY TIME THEY TELL ME THAT THEY KNOW NOTHING ABOUT THIS PROBLEM AND NO ONE ELSE HAS THIS PROBLEM. I HAVE HAD IT ALIGNED BUT NO CHANGES WERE MADE BECAUSE EVERYTHING IS WITHIN SPECS. JUST HAD IT BACK TO THE DEALER TO CHECK SUSPENSION AND AGAIN TO FIND THE SAME PROBLEM, BUT ONCE AGAIN THEY SAID NOTHING IS WRONG. BUT YET I AM WEARING THE INSIDES OFF OF MY TIRES ABOUT EVERY 20K. THERE HAS TO BE A FIX FOR THIS BUT HYUNDAI TELLS ME THERE IS NOTHING WRONG. THIS PROB HAS TO BE KNOWN ABOUT BECAUSE IT IS ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297313December 29, 2009
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE FRONT LEFT TRAILING ARM CORRODED, WHICH CAUSED THE BAR TO SEPARATE FROM THE WHEEL. THE VEHICLE WAS REPAIRED AT A LOCAL REPAIR FACILITY. AFTER THE REPAIR SHE RECEIVED RECALL NOTICE # 09V123000(SUSPENSION:REAR). SHE SENT RECEIPTS TO THE MANUFACTURES MAIN OFFICE IN REFERENCE TO REIMBURSEMENT. SHE RECEIVED A LETTER REJECTING HER CLAIM SHORTLY AFTERWARDS. THE FAILURE MILEAGE WAS 80,299.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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