Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10466433July 18, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE ATTEMPTED TO PARK IN HIS DRIVEWAY, BUT THE VEHICLE WOULD NOT SHIFT INTO PARK. THE CONTACT ALSO NOTICED THAT THE BRAKE LIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 44,800. UPDATED 08/28/12*LJ THE CONSUMER ALSO STATED ON THREE OCCASIONS THE ESC MALFUNCTIONED FOR NO REASON WHILE IN TRAFFIC. AFTER PULLING OVER, SHUTTING DOWN AND RESTARTING THE VEHICLE, THE PROBLEM CLEARED. UPDATED 08/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466481July 18, 2012
ENGINE, ELECTRICAL SYSTEM
I HAVE HAD THE SAME PROBLEM WITH MY 2011 HYUNDAI SANTA FE REPORTED IN OTHER ODI COMPLAINTS. SPECIFICALLY, MY VEHICLE STALLS RANDOMLY WHILE TRAVELING AT LOW SPEEDS. ODI ID #10460671, #10453272, AND #10412636, ALL SEEM TO REPORT THE SAME PROBLEM I HAVE. OCCASIONALLY, WHILE BRAKING OR ALLOWING THE CAR TO STOP, IT WILL STALL OUT. WHEN IT DOES, ACCELERATING, POWER STEERING, AND POWER BRAKING ARE ALL DISABLED. ONCE THE CAR GEAR IS SHIFTED TO PARK AND THE IGNITION IS TURNED OFF, THE PROBLEM RESOLVES AFTER RE-STARTING THE CAR LATER. THE DEALERSHIP SERVICE DEPARTMENT HAD WORKED ON THIS CAR FOR THE SAME PROBLEM FOUR TIMES WITHOUT BEING ABLE TO 1. DIAGNOSE THE PROBLEM AND 2. COME UP WITH AN ADEQUATE REMEDY. EVEN THOUGH THE TECHNICIANS HAVE NOT BEEN ABLE TO REPRODUCE THE STALLING, THE FIRST THREE TIMES IT WAS IN THE SHOP, THREE DIFFERENT REPAIRS WERE MADE. THEY HAVE ALL INVOLVED COMPUTER FIXES, INCLUDING CHANGING OUT THE CONTACTS, REPLACING THE JUNCTION BOX, AND UPDATING SOFTWARE. HYUNDAI IS AWARE OF MY ISSUE AND THE PENDING LEMON LAW ARBITRATION CLAIM THAT I HAVE MADE. HYUNDAI HAS CURRENTLY MADE THE UNILATERAL DETERMINATION THAT THIS VEHICLE DOES NOT QUALIFY AS A LEMON, WHICH I DISPUTE BECAUSE 1. THIS DETERMINATION IS NOT CAPABLE OF BEING MADE UNILATERALLY, AND 2. THIS IS A SERIOUS SAFETY DEFECT AND MORE THAN A "REASONABLE" AMOUNT OF REPAIR ATTEMPTS HAVE BEEN UNSUCCESSFUL. A MANAGING ENGINEER HAS EXAMINED THE VEHICLE WITHOUT FINDING ANY PROBLEMS, AND I'M CURRENTLY WORKING WITH HYUNDAI TO HAVE A "FLIGHT RECORDER" INSTALLED TO RECORD DATA WHEN THE CAR STALLS NEXT. THE MOST RECENT OCCURRENCE WAS WHILE I WAS DRIVING IN HEAVY TRAFFIC WITHOUT A SHOULDER ON THE FREEWAY--A LIFE-THREATENING SITUATION. I CONSIDER THIS CAR TO BE AN UNRELIABLE SAFETY THREAT ON THE ROADWAYS AND HAVE COMMUNICATED THIS TO HYUNDAI, BUT ITS REPRESENTATIVE DO NOT HAVE THE SAME SENSE OF URGENCY I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465779July 16, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE BRAKE PEDAL WAS APPLIED REPEATEDLY; HOWEVER FAILED TO REDUCE SPEED AND CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO PERSONAL INJURIES AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE FRONT END BUMPER AND WAS NOT TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10465708July 15, 2012
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AFTER ENGINE IS WARM, ABOUT 20 MINUTES LATER, THERE IS A GURGLING IN THE FUEL TANK WHEN THE KEY IS TURNED ON (BEFORE AND AFTER THE ENGINE IS STARTED). I THINK IT IS FUEL BEING RETURNED FROM THE ENGINE. I HAVE HAD IT IN TWO DIFFERENT HYUNDAI SERVICE SHOPS, WITH THE FUEL PUMP REPLACED TWICE, AND A FUEL PRESSURE REGULATOR REPLACED. HAVING GIVEN UP, BOTH SHOPS CONTACTED THE DISTRICT HYUNDAI OFFICE AND A FIELD SERVICE ADVISER TOLD THE LOCAL SHOPS TO SHOW THE EVENT AS "NORMAL". IT IS NOT NORMAL AND I THINK THE HYUNDAI DISTRICT OFFICE IS HIDING THE PROBLEM. COULD BE A FUEL SYSTEM PROBLEM AND COULD BE A SAFETY HAZARD IF FUEL STARTS LEAKING. BOTH LOCAL SERVICE DEPARTMENTS NOW SHOW THE PROBLEM AS "NORMAL" AND NOTHING MORE WILL BE DONE ON THIS PROBLEM. I BELIEVE A RECALL FOR THIS PROBLEM IS APPROPRIATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465658July 14, 2012
SUSPENSION:REAR, SUSPENSION
I WAS ENTERING MY APARTMENT COMPLEX WHEN MY CAR MADE A NOISE. IT FELT LIKE WE HAD A FLAT TIRE AND I LOST CONTROL OF THE VEHICLE. I PARKED THE CAR AND THEN SAW THAT THE REAR TRAILING ARM WAS FRACTURED. I LOOKED IN THE INTERNET AND SAW CAMPAIGN ID NUMBER 09V123000. THIS CAMPAIGN MENTIONS ALL CARS MANUFACTURED FROM 2001-2003. MY CAR WAS MANUFACTURED IN 2001 AND WAS SOLD IN THE STATE OF NEW YORK. I CALLED THE HYUNDAI AND THEY SAY MY VIN DOES NOT FALL ONTO THIS CAMPAIGN YET IT HAS ALL THE SYMPTOMS AND CHARACTERISTICS TO BE INCLUDED. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465249July 11, 2012
WHEELS, TIRES
HAVE HAD TWO SETS OF TIRES CUPPING. HAD ALIGNMENTS AND NEED A 3RD SET OF TIRES BECAUSE OF CUPPING. THE NOISE IS EXTREMELY LOUD WHILE DRIVING IT AND WE CAN NOT AFFORD $500-$600 FOR BUYING NEW TIRES ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465068July 10, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE COMPRESSOR FOR THE AIR CONDITIONING UNIT WHICH FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO STATED THAT THE CLUTCH IN THE COMPRESSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464796July 9, 2012
STEERING
IT HAD JUST RAINED AND IN SOME PLACES ON THE CITY STREET THERE WAS STANDING WATER. THE WATER WAS PROBABLY BETWEEN 1 AND 2 INCHES DEEP AT THE MOST. AS I DROVE IN THE WATER NO MORE THAN 30MPH THE STEERING WITHOUT WARNING LOCKED UP. IT STAYED LOCKED UP FOR AROUND 10 SECONDS. THIS IS WHAT ALMOST CAUSED A CRASH AT THE INTERSECTION. I COULD NOT BUDGE THE STEERING WITH BOTH HANDS. THEN AFTER THE 10 SECONDS GIVE OR TAKE, THERE WAS A SMALL SQUEAL AND THE STEERING UNLOCKED. THIS HAPPENS EVERY TIME I DRIVE IN ANY STANDING WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464435July 6, 2012
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON..THE FUEL SENSOR HAS CORRODED BECAUSE OF ETHANOL IN THE GAS. WAS TOLD I NEEDED TO REPLACE BOTH FUEL PUMPS FOR A COST OF 750.00 NOT INCLUDING LABOR. I CANNOT GET AN INSPECTION STICKER BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464202July 4, 2012
SERVICE BRAKES
RIGHT REAR BREAK STARTED TO SQUEAL WHEN APPLIED FOR SLOW DOWN TO STOP. WHEN STARTING TO PROCEED IT WILL DRAG FOR A COUPLE HUNDRED FEET AND STOP. AGAIN WHEN BRAKE WAS APPLIED, SAME THING STARTED OVER. WHILE CHECKING ON THE COMPUTER ABOUT THIS PROBLEM, MANY OTHERS HAVE COMPLAINED OF THE SAME PROBLEM. I WILL BRING BACK VEHICLE TO DEALER AND SEE WHAT THERE BULL[XXX] ANSWER WILL BE. I WILL ALSO BE BRINGING THIS LETTER, AS I HAVE NEVER GOTTEN ANY RECALL NOTICES OF THIS. SUV HAS ONLY 24,600 MILES. ALSO JUST A ADDED COMPLAINT THE TIRES HAVE WORN DOWN ON INSIDE EDGE AS VEHICLE IS FOR LONG STRAIGHT TRIPS MOSTLY AND HAVE BEEN ROTATED AND BALANCED EVERY 5,000 MILES. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463764June 29, 2012
AIR BAGS:FRONTAL
2007 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE AIR BAG. HOWEVER, WHEN EVER HE CALLED THE DEALER, HE WAS ALWAYS TOLD THE PARTS WERE NOT AVAILABLE. ON MAY 7, 2012 THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10463574June 29, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START CONSISTENTLY. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED AS WELL AS THE FOUR WHEEL DRIVE WARNING LIGHT. THE SERVICE ENGINE LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE FAILURE WAS LOCATED AS A FAULTY SENSOR OF THE THROTTLE BODY THAT LED TO THE PEDAL. THE VEHICLE WAS REPAIRED BY REPLACING THE ELECTRONIC THROTTLE CONTROL SYSTEM WITH THROTTLE POSITION SENSORS ONE AND TWO. THE APPROXIMATE CURRENT MILEAGE WAS 50,500. THE APPROXIMATE FAILURE MILEAGE WAS 48,500. UPDATED 9/10/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463140June 26, 2012
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE LOW BEAM HEADLIGHTS ILLUMINATED, THE CONTACT EXPERIENCED EXTREMELY POOR VISIBILITY. WHEN THE CONTACT DROVE DOWN A HILL, SHE STATED THAT THE HEADLIGHTS PROVIDED LIMITED VIEW. THE HIGH BEAM HEADLIGHTS HAD TO BE ILLUMINATED IN ORDER TO SEE THE ROAD CLEARLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 08/23/12*LJ UPDATED 08/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462998June 25, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE EMITTED A LOUD POPPING NOISE. THE CONTACT KEPT DRIVING AND THE VEHICLE BEGAN TO SHAKE. THE FRONT DRIVER'S TIRE WAS TILTED ON AN ANGLE AND PROTRUDED NOTICEABLY. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE IT WAS INSPECTED AND DETERMINED THAT TWO OF THE BOLTS THAT HELD THE CONTROL ARM HAD BROKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462884June 24, 2012
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN APPROACHING A STOP (<5MPH) AND BRAKING, THE CAR ENGAGES IN UNINTENDED ACCELERATION. THE ENGINE WILL TACH TO OVER 3000 RPM AND IF YOU ARE NOT HARD ON THE BRAKES, THE CAR WILL ACCELERATE. AT LEAST ONE TIME THE CAR HAD TO BE PUT INTO NEUTRAL AND THE IGNITION TURNED OFF TO KEEP THE CAR UNDER CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462833June 23, 2012
AIR BAGS
MY LOCAL VEHICLE SERVICE DEPARTMENT IN MARYLAND WILL NOT FIX THE CURRENT AIR BAG RECALL (NHTSA CAMPAIGN ID NUMBER: 11V472000), BECAUSE THE VEHICLE WAS BOUGHT IN GUAM. THEY CLAIMED THAT US RECALLS DON'T APPLY TO CARS BOUGHT IN GUAM, EVEN THOUGH THEY RESEARCHED THE ISSUE AND FOUND THAT THE REASON MY AIR BAG LIGHT IS ILLUMINATED IS BECAUSE OF A FAULTY CLOCK SPRING, THE SAME AS THE RECALL. I NOW HAVE A VEHICLE WITH A SAFETY RECALL IN THE UNITED STATES AND THE MANUFACTURER REFUSES TO FIX IT, WHICH MEANS MY AIR BAG WILL NOT WORK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462756June 22, 2012
AIR BAGS
TL* THE CONTACT OWNS 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR WOULD NOT DETECT A PASSENGER IN THE SEAT AND ACTIVATE THE AIR BAG. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WOULD ACTIVATE ONLY WHEN CERTAIN PERSONS WERE SEATED IN THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THERE WERE NO FAILURES WITH THE AIR BAG. THE CONTACT WAS CONCERNED BECAUSE WHEN THEIR SPOUSE OF 100 POUND WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WOULD NOT ACTIVATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 50,000 AND THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462577June 21, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM WOULD ENGAGE WHEN BRAKING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK CONTROL UNIT MODULE), BUT THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462336June 19, 2012
UNKNOWN OR OTHER
STOPPED AT INTERSECTION, WITH MY FOOT ON THE BREAK, THE SUV LURCHES FORWARD AND JERKS. I PLACED IT IN PARK WHILE WAITING FOR THE LIGHT TO CHANGE. I WAS CONCERNED THAT I WOULD HIT THE CAR IN FRONT OF ME. I DROVE 2 HOURS AND NOTICED CONTINUED MISFIRING AND JERKING WHILE DRIVING. IT WAS OK WHEN THE ENGINE WAS COOL, BUT FELT UNSTEADY WHEN UP TO TEMP. AFTER BEING PARKED IN GROCERY PARKING LOT, WHILE BACKING UP THE CAR STALLED, I RESTARTED AND DROVE HOME. TOOK IT TO MECHANICS NEXT DAY. AT THE HYUNDAI DEALER NOW. THEY COULD NOT GET ANY CODES AND THE ENGINE FAILURE LIGHT NEVER SHOWED. THE MECHANIC, SAID THAT HE WAS 90% SURE THAT REPLACING THE TIMING BELT/CRANK SHAFT POSITION SENSOR/BALANCER SHAFT BELT/PICK UP PLATE WOULD CORRECT THE PROBLEM...THIS DIDN'T WORK AND THE DEALER ASKED TO KEEP IT A 5TH NIGHT. I HAVE NOT HEARD FROM THEM AS OF YET. I'M CONCERNED THAT MY CAR WILL NOT BE REPAIRED AND AM AFRAID TO DRIVE IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462054June 18, 2012
AIR BAGS
THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER CAME ON AND NOW STAYS ON WHILE THE CAR IS BEING OPERATED. THIS IS THE FOURTH TIME IN LESS THAN A YEAR THAT THIS HAS HAPPENED. I'M TOLD THAT WHEN THIS LIGHT IS ON THE AIRBAG SYSTEM IS NOT OPERATING AND WILL NOT FUNCTION WHEN NEEDED. THE PRIOR THREE TIMES THIS HAPPENED, THE INCIDENT WAS ADDRESSED BY MY HYUNDAI DEALER, KING HYUNDAI IN DEERFIELD BEACH, FL. IN ONE CASE, THERE WAS A RECALL BY HYUNDAI FOR A "CLOCK SPRING" REPLACEMENT WHICH KING HYUNDAI CLAIMS THEY HAVE COMPLETED, YET THE LIGHT KEEPS COMING ON, USUALLY WITHIN ONE MONTH OF HAVING IT REPAIRED AT THE DEALER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ALL OVER THE INTERNET YET THERE ARE NO PERMANENT SOLUTIONS FROM HYUNDAI WHILE THERE IS A SIGNIFICANT RISK UNDERTAKEN BY DRIVERS OF THIS VEHICLE WHEN THE GOVERNMENT MANDATED AIRBAG SYSTEM IS DISENGAGED, THUS I IMPLORE YOU TO FORCE HYUNDAI TO ONCE AGAIN RECALL ALL AFFECTED VEHICLES THAT SEEM TO COMMONLY HAVE THIS PROBLEM AND PERMANENTLY FIX THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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